Centre for Internet and Society

Workshop on the Unique Identity Number (UID), the National Population Register (NPR) and Governance: What will happen to our data?

maria — 2013-07-12T15:28:50Z

On March 2nd, 2013, the Centre for Internet and Society and the Say No to UID campaign organized a workshop to discuss the present state of the UID and NPR schemes. Some of the questions which were addressed included ´How do the UID and NPR impact citizenship´, ´Why and how is national security linked to UID/NPR´, and ´What is the relationship between UID and Big Data´.

This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC.

“The UIDAI will own our data...When we hand over information, we hand over the ownership of that data...”, stated Usha Ramanathan, legal researcher and human rights activist.She also pointed out that, although the UID has been set up by an executive order, there is no statute which legally backs up the UID. In other words, the collection of our data through the UID scheme is currently illegal in India, hinging only on an executive order. However, Usha Ramanathan stated that if the UID scheme is going to be carried out, it is highly significant that a statute for the UID is enacted to prevent potential abuse of human rights, especially since the UIDAI is currently collecting, sharing, using and storing our data on untested grounds.

´What is alarming is that the Indian government has not even attempted to legalize the UID! When a government does not even care about legalizing its actions, then we have much bigger problems...”

The NPR is legally grounded in the provisions of the Citizenship Act 1955 and in the Citizenship Rules 2003 and it is mandatory for every usual resident in India to register with the NPR. Even though the collection of biometrics is not accounted for in the statute or rules, the NPR is currently collecting photographs, iris prints and fingerprints. Concerns regarding the use of biometrics in the UID and NPR schemes were raised during the workshop; biometrics are not infallible and can be spoofed, an individual´s biometrics can change in response to a number of factors (including age, environment and stress), the accuracy of a biometric match depends on the accuracy of the technology used and the larger the population is, the higher the probability of an error. Thus, individuals are required to re-enrol every two to three years, to ensure that the biometric data collected is accurate; but the accuracy of the data is not the only problem. The Indian government is illegally collecting biometrics and as of yet has not amended the 2003 Citizenship Rules to include the collection of biometrics! As Usha Ramanathan stated:

“It´s not really about the UID and the NPR per se...it´s more about the idea of profiling citizens and the technologies which enable this...”

In his presentation, Anant Maringanti, from the Hyderabad Urban Labs and Right to the City Foundation, stated that even though seventy seven lakh duplicates have been found, no action has been taken, other than discarding one of them. Despite the fact that enrolment with the UID is considered to be voluntary, children in India are forced to get a unique identification number as a prerequisite of going to school. Anant emphasized that the UID scheme supposedly provides some form of identity to the poor and marginalised groups in India, but it actually targets some of the most vulnerable groups of people, such as HIV patients and sex workers. Furthermore, though Indians living below the poverty line (BPL) are eligible for direct cash transfer programmes, apparently registration with the UID scheme is considered essential to determine whether beneficiaries belong in the BLP category. This is problematic as individuals who have not enrolled in the UID or do not want to enroll in the UID could risk being denied benefits because they did not enroll and thus were not classified in the BPL category. Anant also pointed out that, linking biometric data to a bank account through the UID scheme is basically exposing personal data to fraud. Anant Maringanti characteristically stated:

“I wish the 100 people applying the UID scheme had UIDs so that we could track them...!”

Following the end of the workshop on the UID and NPR schemes, CIS interviewed Usha Ramanathan and Anant Maringanti:

The workshop can be viewed in two parts:

For more details visit http://editors.cis-india.org/internet-governance/blog/workshop-on-the-uid-and-npr

Why 'Facebook' is More Dangerous than the Government Spying on You

maria — 2013-11-23T08:38:30Z

In this article, Maria Xynou looks at state and corporate surveillance in India and analyzes why our "choice" to hand over our personal data can potentially be more harmful than traditional, top-down, state surveillance. Read this article and perhaps reconsider your "choice" to use social networking sites, such as Facebook.

Do you have a profile on Facebook? Almost every time I ask this question, the answer is ‘yes’. In fact, I think the amount of people who have replied ‘no’ to this question can literally be counted on my right hand. But this is not an article about Facebook per se. It’s more about the ‘Facebooks’ of the world, and of people’s increasing “choice” to hand over their most personal data. More accurate questions are probably:

“Would you like the Government to go through your personal diary? If not, then why do you have a profile on Facebook?”

The Indian Surveillance State

Following Snowden ’s revelations, there’s finally been more talk about surveillance. But what is surveillance?

David Lyon - who directs the Surveillance Studies Centre - defines surveillance as “any collection and processing of personal data, whether identifiable or not, for the purposes of influencing or managing those whose data have been garnered”. Surveillance can also be defined as the monitoring of the behaviour, activities or other changing information of individuals or groups of people. However, this definition implies that individuals and/or groups of people are being monitored in a top-down manner, without this being their “choice”. But is that actually the case? To answer this question, let’s have a look at how the Indian government and corporations operating in India spy on us.

State Surveillance

The first things that probably come to mind when thinking about India from a foreigner’s perspective are poverty and corruption. Surveillance appears to be a “Western, elitist issue”, which mainly concerns those who have already solved their main survival problems. In other words, the most mainstream argument I hear in India is that surveillance is not a real issue, especially since the majority of the population in the country lives below the line of poverty and does not even have any Internet access. Interestingly enough though, the other day when I was walking around a slum in Koramangala, I noticed that most people have Airtel satellites...even though they barely have any clean water!

The point though is that surveillance in India is a fact, and the state plays a rather large role in it. In particular, Indian law enforcement agencies follow three steps in ensuring that targeted and mass surveillance is carried out in the country:

1. They create surveillance schemes, such as the Central Monitoring System (CMS ), which carry out targeted and/or mass surveillance

2. They create laws, guidelines and license agreements, such as the Information Technology (Amendment ) Act 2008, which mandate targeted and mass surveillance and which require ISP and telecom operators to comply

3. They buy surveillance technologies from companies, such as CCTV cameras and spyware, and use them to carry out targeted and/or mass surveillance

While Indian law enforcement agencies don’t necessarily follow these steps in this precise order, they usually try to create surveillance schemes, legalise them and then buy the gear to carry them out.

In particular, surveillance in India is regulated under five laws: the Indian Telegraph Act 1885, the Indian Post Office Act 1898, the Indian Wireless Telegraphy Act 1933, section 91 of the 1973 Code of Criminal Procedure (CrPc ) and the Information Technology (Amendment ) Act 2008. These laws mandate targeted surveillance, but remain silent on the issue of mass surveillance which means that technically it is neither allowed nor prohibited, but remains a grey legal area.

While surveillance laws in India may not mandate mass surveillance, some of their sections are particularly concerning. Section 69 of the Information Technology (Amendment ) Act 2008 allows for the interception of all information transmitted through a computer resource, while requiring that all users disclose their private encryption keys or face a jail sentence of up to seven years. This appears to be quite bizarre, as individuals can only keep their data private and protect themselves from surveillance through encryption.

Section 44 of the Information Technology (Amendment) Act 2008 imposes stiff penalties on anyone who fails to provide requested information to authorities - which kind of reminds us of Orwell’s totalitarian regime in “1984”. Furthermore, section 66A of the same law states that individuals will be punished for sending “offensive messages through communication services”. However, the vagueness of this section raises huge concerns, as it remains unclear what defines an “offensive message” and whether this will have grave implications on the freedom of expression. The arrest of two Indian women last November over a Facebook post reminds us of this.

Laws in India may not mandate mass surveillance, but guidelines and license agreements issued by the Department of Telecommunications do. In particular, the UAS License Agreement regarding the Central Monitoring System (CMS ) not only mandates mass surveillance, but also attempts to legalise a mass surveillance scheme which aims to intercept all telecommunications and Internet communications in India. Furthermore, the Department of Telecommunications has issued numerous guidelines and license agreements for ISPs and telecom operators, which require them to not only be “surveillance-friendly”, but to also enable law enforcement agencies to tap into their servers on the grounds of national security. And then, of course, there’s the new National Cyber Security Policy, which mandates surveillance to tackle cyber-crime, cyber-terrorism, cyber-war and cyber-vandalism.

As both a result and prerequisite of these laws, the Indian government has created various surveillance schemes and teams to aid them. In particular, India ’s Computer Emergency Response Team (CERT ) is currently monitoring “any suspicious move on the Internet” in order to checkmate any potential cyber attacks from hackers. While this may be useful for the purpose of preventing and detecting cyber-criminals, it remains unclear how “any suspicious move” is defined and whether that inevitably enables mass surveillance, without individuals’ knowledge or consent.

The Crime and Criminal Tracking and Network & Systems (CCTNS ) is the creation of a nationwide networking infrastructure for enhancing the efficiency and effectiveness of policing and sharing data among 14,000 police stations across the country. It has been estimated that Rs. 2000 crore has been allocated for the CCTNS project and while it may potentially increase the effectiveness of tackling crime and terrorism, it raises questions around the legality of data sharing and its potential implications on the right to privacy and other human rights - especially if such data sharing results in data being disclosed or shared with unauthorised third parties.

Similarly, the National Intelligence Grid (NATGRID ) is an integrated intelligence grid that will link the databases of several departments and ministries of the Government of India so as to collect comprehensive patterns of intelligence that can be readily accessed by intelligence agencies. This was first proposed in the aftermath of the Mumbai 2008 terrorist attacks and while it may potentially aid intelligence agencies in countering crime and terrorism, enforced privacy legislation should be a prerequisite, which would safeguard our data from potential abuse.

However, the most controversial surveillance scheme being implemented in India is probably the Central Monitoring System (CMS). While several states, such as Assam, already have Internet Monitoring Systems in place, the Central Monitoring System appears to raise even graver concerns. In particular, the CMS is a system through which all telecommunications and Internet communications in India will be monitored by Indian authorities. In other words, the CMS will be capable of intercepting our calls and of analyzing our data on social networking sites, while all such data would be retained in a centralised database. Given that India currently lacks privacy legislation, such a system would mostly be unregulated and would pose major threats to our right to privacy and other human rights. Given that data would be centrally stored, the system would create a type of “honeypot” for centralised cyber attacks. Given that the centralised database would have massive volumes of data for literally a billion people, the probability of error in pattern and profile matching would be high - which could potentially result in innocent people being convicted for crimes they did not commit. Nonetheless, mass surveillance through the CMS is currently a reality in India.

And the even bigger question: How can law enforcement agencies mine the data of 1.2 billion people? How do they even carry out surveillance in practice? Well, that’s where surveillance technology companies come in. In fact, the surveillance industry in India is massively expanding - especially in light of its new surveillance schemes which require advanced and sophisticated technology. According to CIS ’ India Privacy Monitor Map - which is part of ongoing research - Indian law enforcement agencies use CCTV cameras in pretty much every single state in India. The map also shows that Unmanned Aerial Vehicles (UAVs), otherwise known as drones, are being used in most states in India and the DRDO ’s “Netra ” - which is a lightweight drone, not much bigger than a bird - is particularly noteworthy.

But Indian law enforcement agencies also buy surveillance software and hardware which is aimed at intercepting telecommunications and Internet communications. In particular, ClearTrail Technologies is an Indian company - based in Indore - which equips law enforcement agencies in India and around the world with surveillance software which can probably be compared with the “notorious” FinFisher. So in short, there appears to be a tight collaboration between Indian law enforcement agencies and the surveillance industry, which can be clearly depicted in the ISS surveillance trade shows, otherwise known as “the wiretappers’ ball”.

Corporate Surveillance

When I ask people about corporate surveillance, the answer I usually get is: “Corporations only care about their profit - they don’t do surveillance per se”. And while that may be true, David Lyon ’s definition of surveillance - as “any collection and processing of personal data, whether identifiable or not, for the purposes of influencing or managing those whose data have been garnered” - may indicate otherwise.

Corporations, like Google, Amazon and Facebook, may not have an agenda for spying per se, but they do collect massive volumes of personal data and, in cases such as PRISM, allow law enforcement to tap into their servers. Once law enforcement agencies get hold of data collected by companies, such as Facebook, they then use data mining software - equipped by various surveillance technology companies - to process and mine the data. And how do companies, like Google and Facebook, make money off our personal data? By selling it to big buyers, such as law enforcement agencies.

So while Facebook and all the ‘Facebooks’ of the world may not profit from surveillance per se, they do profit from collecting our personal data and selling it to third parties, which include law enforcement agencies. And David Lyon argues that surveillance involves the collection of personal data - which corporations, like Facebook, do - for the purpose of influencing and managing individuals. While this last point can probably be widely debated on, it is clear that corporations share their collected data with third parties, which ultimately leads to the influence or managing of individuals - directly or indirectly. In other words, the collection of personal data, in combination with its disclosure to third parties, is surveillance. So when we think about companies, like Google or Facebook, we should not just think of businesses interested in their profit - but also of spying agencies. After all, “if the product is free , you are the product ”.

Now if we look at online corporations more closely, we can probably identify three categories:

1. Websites through which we buy products and hand over our personal details - e.g. Amazon

2. Websites through which we use services and hand over our personal details - e.g. flight ticket

3. Websites through which we communicate and hand over our personal details - e.g. Facebook

And why could the above be considered “spying” at all? Because such corporations collect massive volumes of personal data and subsequently:

- Disclose such data to law enforcement agencies

- Allow law enforcement agencies to tap into their servers

- Sell such data to “third parties”

What’s notable about so-called corporate surveillance is that, in all cases, there is a mutual, key element: we consent to the handing over of our personal information. We are not forced to hand over our personal data when buying a book online, booking a flight ticket or using Facebook. Instead, we “choose” to hand over our personal data in exchange for a product or service. Now what significantly differentiates state surveillance to corporate surveillance is the factor of “choice”. While we may choose to hand over our most personal details to large online corporations, such as Google and Facebook, we do not have a choice when the government monitors our communications, collects and stores our personal data.

State Surveillance vs. Corporate Surveillance

Both Indian law enforcement agencies and corporations collect massive volumes of personal data. In fact, it is probably noteworthy to mention that Facebook, in particular, collects 20 times more data per day than the NSA in total. In addition, Facebook has claimed that it has received more demands from the US government for information about its users than from all other countries combined. In this sense, the corporate collection of personal data can potentially be more harmful than government surveillance, especially when law enforcement agencies are tapping into the servers of companies like Facebook. After all, the Indian government and all other governments would have very little data to analyse if it weren’t for such corporations.

Surveillance is not just about “spying” or about “watching people” - it’s about much much more. Observing people’s behaviour only really becomes harmful when the data observed is collected, retained, analysed, shared and disclosed to unauthorised third parties. In other words, surveillance is meaningful to examine because it involves the analysis of data, which in turn involves pattern matching and profiling, which can potentially have actual, real-world implications - good or bad. But such analysis cannot be possible without having access to large volumes of data - most of which belong to large corporations, like Facebook. The question, though, is: How do corporations collect such large volumes of personal data, which they subsequently share with law enforcement agencies? Simple: Because we “choose” to hand over our data!

Three years ago, when I was doing research on young people’s perspective of Facebook, all of the interviewees replied that they feel that they are in control of their personal data, because they “choose” what they share online. While this may appear to be a valid point, the “choice” factor can widely be debated on. There are many reasons why people “choose” to hand over their personal data, whether to buy a product, use a service, to communicate with peers or because they feel socially pressured into using social networking sites. Nonetheless, it all really comes down to one main reason: convenience. Today, in most cases, the reason why we hand over our personal data online in exchange for products or services is because it is simply more convenient to do so. And while that is understandable, at the same time we are exposing our data (and ultimately our lives) in the name of convenience.

The irony in all of this is that, while many people reacted to Snowden ’s revelations on NSA dragnet surveillance, most of these people probably have profiles on Facebook. Secret, warrantless government surveillance is undeniably intrusive, but in the end of the day, our profiles on Facebook - and on all the ‘Facebooks’ of the world - is what enabled it to begin with. In other words, if we didn’t choose to give up our personal data - especially without really knowing how it would be handled - large databases would not exist and the NSA - and all the ‘NSAs’ of the world - would have had a harder time gathering and analysing data.

In short, the main difference between state and corporate surveillance is that the first is imposed in a top-down manner by authorities, while the second is a result of our “choice” to give up our data. While many may argue that it’s worse to have control imposed on you, I strongly disagree. When control and surveillance are imposed on us in a top-down manner, it’s likely that we will perceive this - sooner or later - as a direct threat to our human rights, which means that it’s likely that we will resist to it at some point. People usually react to what they perceive as a direct threat, whereas they rarely react to what does not directly affect them. For example, one may perceive murder or suicide as a direct threat due the immediateness of its effect, whereas smoking may not be seen as an equally direct threat, because its consequences are indirect and can usually be seen in the long term. It’s somehow like that with surveillance.

University students have protested on the streets against the installation of CCTV cameras, but how many of them have profiles on social networking sites, such as Facebook? People may react to the installation of CCTV cameras, because it may appear as a direct threat to their right to privacy. However, the irony is that the real danger does not necessarily lie within some CCTV cameras, but rather within the profile of each person on a major commercial social networking site. At very best, a CCTV camera will capture some images of us and through that, track our location and possibly our acquaintances. What type of data is captured through a simple, “harmless” Facebook profile? The following probably only includes a tiny percentage of what is actually captured:

- Personal photos

- Biometrics (possibly through photos)

- Family members

- Friends and acquaintances

- Habits, hobbies and interests

- Location (through IP address)

- Places visited

- Economic standing (based on pictures, comments, etc.)

- Educational background

- Ideas and opinions (which may be political, religious, etc.)

- Activities

- Affiliations

The above list could potentially go on and on, probably depending on how much - or what type - of data is disclosed by the individual. The interesting element to this is that we can never really know how much data we are disclosing, even if we think we control it. While an individual may argue that he/she chooses to disclose an x amount of data, while retaining the rest, that individual may actually be disclosing a 10x amount of data. This may be the case because usually every bit of data hides lots of other bits of data, that we may not be aware of. It all really comes down to who is looking at our data, when and why.

For example, (fictional) Priya may choose to share on her Facebook profile (through photos, comments, or any other type of data) that she is female, Indian, a Harvard graduate and that her favourite book is “Anarchism and other Essays ” by Emma Goldman. At first glance, nothing appears to be “wrong” with what Priya is revealing and in fact, she appears to care about her privacy by not revealing “the most intimate details” of her life. Moreover, one could argue that there is absolutely nothing “incriminating” about her data and that, on the contrary, it just reflects that she is a “shiny star” from Harvard. However, I am not sure if a data analyst would be restricted to this data and if data analysis would show the same “sparkly” image.

In theory, the fact that Priya is an Indian who attended Harvard reveals another bit of information, that Priya did not choose to share: her economic standing. Given that the majority of Indians live below the line of poverty, there is a big probability that Priya belongs to India’s middle class - if not elite. Priya may not have intentionally shared this information, but it was indirectly revealed through the bits of data that she did reveal: female Indian and Harvard graduate. And while there may not be anything “incriminating” about the fact that she has a good economic standing, in India this usually means that there’s also some strong political affiliation. That brings us to her other bit of information, that her favourite author is a feminist, anarchist. While that may be viewed as indifferent information, it may be crucial depending on the specific political actors in the country she’s in and on the general political situation. If a data analyst were to map the data that Priya chose to share, along with all her friends and acquaintances that she inevitably has through Facebook, that data analyst could probably tell a story about her. And the concerning part is that that story may or may not be true. But that doesn’t really matter.

Today, governments don’t judge us and take decisions based on our version of our data, but based on what our data says about us. And perhaps, under certain political, social and economic circumstances, our “harmless” data could be more incriminating than what we think. While an individual may express strong political views within a democratic regime, if that political system were to change in the future and to become authoritarian, that individual would possibly be suspicious in the eyes of the government - to say the least. This is where data retention plays a significant role.

Most companies retain data indefinitely or for a long period of time, which means that future, potentially less-democratic governments may have access to it. And the worst part is that we can never really know what data is being held about us, because within data analysis, every bit of data may potentially entails various other bits of data that we are not even aware of. So, when we “choose” to hand over our data, we don’t necessarily know what or how much we are choosing to disclose. Thus, this is why I agree with Bruce Schneier’s argument that people have an illusionary sense of control over their personal data.

Social network analysis software is specifically designed to mine huge volumes of data that is collected through social networking sites, such as Facebook. Such software is specifically designed to profile individuals, to create “trees of communication” around them and to match patterns. In other words, this software tells a story about each and every one of us, based on our activities, interests, acquaintances, and all other data. And as mentioned before, such a story may or may not be true.

In data mining, behavioural statistics are being used to analyse our data and to predict how we are likely to behave. When applied to national databases, this may potentially amount to predicting how masses or groups within the public are likely to behave and to subsequently control them. If a data analyst can predict an individual’s future behaviour - with some probability - based on that individuals’ data, the same could potentially occur on a mass, public level. As such, the danger within surveillance - especially corporate surveillance through which we voluntarily disclose massive amounts of data about ourselves - is that it appears to come down to public control.

According to security expert Bruce Schneier, data today is a byproduct of the Information Society. Unlike an Orwellian totalitarian state where surveillance is imposed in a top-down manner, surveillance today appears to widely exist because we indirectly choose and enable it (by handing over our data to online companies), rather than it being imposed on us in a solely top-down manner. However, contemporary surveillance may potentially be far worse than that described in Orwell’s “1984”, because surveillance is publicly perceived to be an indirect threat - if considered to be a threat at all. It is more likely that people will resist a direct threat, than an indirect threat, which means that the possibility of mass violations of human rights as a result of surveillance is real.

Hannah Arendt argued that a main prerequisite and component of totalitarian power is support by the masses. Today, surveillance appears to be socially integrated within societies which indicates that contemporary power fueled by surveillance has mass support. While the argument that surveillance is being socially integrated can potentially be widely debated on and requires an entire in depth research of its own, few simple facts might be adequate to prove it at this stage. Firstly, CCTV cameras are installed in most countries, yet there has been very little resistance - on the contrary, there appears to be a type of universal acceptance on the grounds of security. Secondly, different types of spy products exist in the market - such as Spy Coca Cola cans - which can be purchased by anyone online. Thirdly, countries all over the world carry out controversial surveillance schemes - such as the Central Monitoring System in India - yet public resistance to such projects is limited. And while one may argue that the above cases don’t necessarily prove that surveillance is being socially integrated, it would be interesting to look at a fourth fact: most people who have Internet access choose to share their personal data through the use of social networking sites.

Reality shows, such as Big Brother, which broadcast the surveillance of people’s lives and present it as a form of entertainment - when actually, I think it should be worrisome - appear to enable the social integration of surveillance. The very fact that we all probably - or, hopefully - know that Facebook can share our personal data with unauthorised third parties and - now, after the Snowden revelations - that governments can tap into Facebook’s servers, should be enough to convince us to delete our profiles. Yet, why do we still all have Facebook profiles? Perhaps because surveillance is socially integrated and perhaps because it is just convenient to be on Facebook. But that doesn’t change the fact that surveillance can potentially be a threat to our human rights. It just means that we perceive surveillance as an indirect threat and that we are unlikely to react to it.

In the long term, what does this mean? Well, it seems like we will probably be more acceptive towards more authoritarian power, that we will be used to the idea of censoring our own thoughts and actions (in the fear of getting caught by the CCTV camera on the street or the spyware which may or may not be implanted in our laptop) and that ultimately, we will be less politically active and more reluctant to challenge the authority.

What’s particularly interesting though about surveillance today is that it is fueled and enabled through our freedom of speech and general Internet freedom. If we didn’t have any Internet freedom - or as much as we do - we would have disclosed less personal data and thus surveillance would probably have been more restricted. The more Internet freedom we have, the more personal data we will disclose on Facebook - and on all the ‘Facebooks’ of the world - and the more data will potentially be available to mine, analyse, share and generally incorporate in the surveillance regime. So in this sense, Internet freedom appears to be a type of prerequisite of surveillance, as contradictory and ironic as it may seem. No wonder why the Chinese government has gone the extra mile in creating the Chinese versions of Facebook and Twitter - it’s probably no coincidence.

While we may blame governments for establishing surveillance schemes, ISP and TSP operators for complying with governments’ license agreements which often mandate that they create backdoors for spying on us and security companies for creating the surveillance gear in the first place, in the end of the day, we are all equally a part of this mess. If we didn’t choose to hand over our personal data to begin with, none of the above would have been possible.

The real danger in the Digital Age is not necessarily surveillance per se, but our choice to voluntarily disclose our personal data.

For more details visit http://editors.cis-india.org/internet-governance/blog/why-facebook-is-more-dangerous-than-the-government-spying-on-you

UAS License Agreement Amendment regarding the Central Monitoring System (CMS)

maria — 2014-01-30T12:43:56Z

For more details visit http://editors.cis-india.org/internet-governance/blog/uas-license-agreement-amendment

The Surveillance Industry in India: At Least 76 Companies Aiding Our Watchers!

maria — 2013-07-12T11:59:10Z

Maria Xynou is conducting research on surveillance technology companies operating in India. So far, 76 companies have been detected which are currently producing and selling different types of surveillance technology. This post entails primary data on the first ever investigation of the surveillance industry in India. Check it out!

This blog post has been cross-posted in Medianama on May 8, 2013. This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC.

So yes, we live in an Internet Surveillance State. And yes, we are constantly under the microscope. But how are law enforcement agencies even equipped with such advanced technology to surveille us in the first place?

Surveillance exists because certain companies produce and sell products and solutions which enable mass surveillance. Law enforcement agencies would not be capable of mining our data, of intercepting our communications and of tracking our every move if they did not have the technology to do so. Thus an investigation of the surveillance industry should be an integral part of research for any privacy advocate, which is why I started looking at surveillance technology companies. India is a very interesting case not only because it lacks privacy legislation which could safeguard us from the use of intrusive technologies, but also because no thorough investigation of the surveillance industry in the country has been carried out to date.

The investigation of the Indian surveillance industry has only just begun and so far, 76 surveillance technology companies have been detected. No privacy legislation...and a large surveillance industry. What does this mean?

A glimpse of the surveillance industry in India

In light of the UID scheme, the National Intelligence Grid (NATGRID), the Crime and Criminal Tracking Network System (CCTNS) and the Central Monitoring System (CMS), who supplies law enforcement agencies the technology to surveille us?

In an attempt to answer this question and to uncover the surveillance industry in India, I randomly selected a sample of 100 companies which appeared to produce and sell surveillance technology. This sample consisted of companies producing technology ranging from internet and phone monitoring software to biometrics, CCTV cameras, GPS tracking and access control systems. The reason why these companies were randomly selected was to reduce the probability of research bias and out of the 100 companies initially selected, 76 of them turned out to sell surveillance technology. These companies vary in the types of surveillance technology they produce and it should be noted that most of them are not restricted to surveillance technologies, but also produce other non-surveillance technologies. Paradoxically enough, some of these companies simultaneously produce internet monitoring software and encryption tools! Thus it would probably not be fair to label companies as ´surveillance technology companies´ per se, but rather to acknowledge the fact that, among their various products, they also sell surveillance technologies to law enforcement agencies.

Companies selling surveillance technology in India are listed in Table 1. Some of these companies are Indian, whilst others have international headquarters and offices in India. Not surprisingly, the majority of these companies are based in India's IT hub, Bangalore.

Table 2 shows the types of surveillance technology produced and sold by these 76 companies.

The graph below is based on Table 2 and shows which types of surveillance are produced the most by the 76 companies.

Graph on types of surveillance sold to law enforcement agencies by 76 companies in India

Out of the 76 companies, the majority (32) sell surveillance cameras, whilst 31 companies sell biometric technology; this is not a surprise, given the UID scheme which is rapidly expanding across India. Only one company from the sample produces social network analysis software, but this is not to say that this type of technology is low in the Indian market, as this sample was randomly selected and many companies producing this type of software may have been excluded. Moreover, many companies (13) from the sample produce data mining and profiling technology, which could be used in social networking sites and which could have similar - if not the same - capabilities as social network analysis software. Such technology may potentially be aiding the Central Monitoring System (CMS), especially since the project would have to monitor and mine Big Data.

On countless occasions I have been told that surveillance is an issue which concerns the elite and which does not affect the poorer classes, especially since the majority of the population in India does not even have Internet access. However, the data in the graph above falsifies this mainstream belief, as many companies operating in India produce and sell phone and SMS monitoring technology, while more than half the population owns mobile phones. Seeing as companies, such as ClearTrail Technologies and Shoghi Communications, sell phone monitoring equipment to law enforcement agencies and more than half the population in India has mobile phones, it is probably safe to say that surveillance is an issue which affects everyone, not just the elite.

Did you Know:

CARLOS62 on flickr

WSS Security Solutions Pvt. Ltd. is north India´s first CCTV zone
Speck Systems Limited was the first Indian company to design, manufacture and fly a micro UAV indigenously
Mobile Spy India (Retina-X Studios) has the following mobile spying features:

SniperSpy: remotely monitors smartphones and computers from any location

Mobile Spy: monitors up to three phones and uploads SMS data to a server using GPRS without leaving traces

4. Infoserve India Private Limited produces an Internet monitoring System with the following features:

Intelligence gathering for an entire state or a region
Builds a chain of suspects from a single start point
Data loss of less than 2%
2nd Generation Interception System
Advanced link analysis and pattern matching algorithms
Completely Automated System
Data Processing of up to 10 G/s
Automated alerts on the capture of suspicious data (usually based on keywords)

5. ClearTrail Technologies deploys spyware into a target´s machine
6. Spy Impex sells Coca Cola Tin Cameras!
7. Nice Deal also sells Coca Cola Spy Cameras, as well as Spy Pen Cameras, Wrist Watch Cameras and Lighter Video Cameras to name a few...
8. Raviraj Technologies is an Indian company which supplies RFID and biometric technology to multiple countries all around the world... Countries served by Raviraj Technologies include non-democracies, such as Zimbabwe and Saudi Arabia...as well as post-revolutionary countries, such as Egypt and Tunisia... Why is this concerning?

Non-democracies lack adequate privacy and human rights safeguards and by supplying such regimes with biometric and tracking technology, the probability is that this will lead to further oppression within these countries

Egypt and Tunisia had elections to transit to democracy and by providing them biometric technology, this could lead to further oppression and stifle efforts to increase human rights safeguards

“I´m not a terrorist, I have nothing to hide!”

r1chardm on flickr

It´s not a secret: Everyone knows we are being surveilled, more or less. Everyone is aware of the CCTV cameras (luckily there are public notices to warn us...for now). Most people are aware that the data they upload on Facebook is probably surveilled...one way or the other. Most people are aware that mobile phones can potentially be wiretapped or intercepted. Yet, that does not prevent us from using our smartphones and from disclosing our most intimate secrets to our friends, from uploading hundreds of photos on Facebook and on other social networking sites, or from generally disclosing our personal data on the Internet. The most mainstream argument in regards to surveillance and the disclosure of personal data today appears to be the following:

“I´m not a terrorist, I have nothing to hide!”

Indeed. You may not be a terrorist...and you may think you have nothing to hide. But in a surveillance state, to what extent does it really matter if you are a terrorist? And how do we even define ´risky´ and ´non-risky´ information?

Last year at the linux.conf.au, Jacob Appelbaum stated that in a surveillance state, everyone can potentially be a suspect. The argument “I´m not a terrorist, I have nothing to hide” is merely a psychological coping mechanism when dealing with surveillance and expresses a lack of agency. Bruce Schneier has argued that the psychology of security does not necessarily reflect the reality of security. In other words, we may feel or think that our data is secure because we consider it to ential ´non-risky´ information, but the reality of security may indicate that our data may entail ´risky information´ depending on who is looking at it, when, how and why. I disagree with the distinction between ´risky´ and ´non-risky´ information, as any data can potentially be ´risky´ depending on the circumstances of its access.

That being said, we do not necessarily need to disclose nude photos or be involved in some criminal organization in order to be tracked. In a surveillance society, we are all potentially suspects. The mining and profiling of our data may lead to us somehow being linked to someone who, for whatever reason, is a suspect (regardless of whether that person has committed an actual offence) and thus may ultimately end us up being suspects. Perhaps one of our interests (as displayed in our data), our publicly expressed ideas or even our browsing habits may fall under ´suspicious activity´. It´s not really an issue of whether we are involved in a criminal organisation per se or if we are disclosing so-called ´risky information´. As long as our data is being surveilled, we are all suspects, which means that we can all potentially be arrested, interrogated and maybe even tortured, just like any other criminal suspect.

But what fuels a surveillance society? How can law enforcement agencies mine such huge volumes of data? Many companies, such as the 76 listed in this research, equip law enforcement agencies with the technology to monitor the Internet and our phones, to deploy malware to our computers, to mine and profile our data on social networking sites and to track our vehicles and movement. A main reason why we currently live in a Surveillance State is because the surveillance industry is blooming and currently equipping law enforcement agencies with the technology to watch our every move. Thus companies producing and selling surveillance technologies play an essential role in maintaining the surveillance state and should be accountable for the implications their products have on individuals´ right to privacy and other human rights.

Surveillance technologies, however, are not the only factor which fuels a surveillance state. Companies produce technologies based on the market´s demand and without it, the surveillance industry would not exist. The market appears to demand for surveillance technologies because a pre-existing surveillance culture has been established which in turn may or may not have been created by political interests of public control. Nonetheless, surveillance appears to be socially integrated. The fact that some of the most profitable businesses in the world, such as 3M, produce and sell surveillance technologies, as well as the fact that, in most countries in the world, it is considered socially prestigious to work in such a company is minimum proof that surveillance is being socially integrated. In other words, companies should be accountable in regards to the technologies they produce and who they sell them to, but we should also take into consideration that the only reason why these companies exist to begin with is because there is a demand for them.

By not opposing to repressive surveillance laws, to the CCTV cameras in every corner, to surveillance schemes -such as NATGRID and the CMS in India- or by handing over our data, we are fuelling the surveillance state. Unlike Orwell's totalitarian state described in 1984, surveillance today does not appear to be imposed in a top-down manner, but rather it appears to be a product of both the Information Revolution and of our illusionary sense of control over our personal data. Our ´apathy´ enables surveillance laws to be enacted and companies to produce the technology which will aid law enforcement agencies in putting us all under the microscope. As easy as it would be to blame companies for producing surveillance technologies, the reality of surveillance appears to be much more complicated than that, especially if surveillance is socially integrated.

Yet, the reality in India is that at least 76 companies are producing and selling surveillance technologies and equipping law enforcement agencies with them. This is extremely concerning because India lacks privacy legislation which could safeguard individuals from potential abuse. The fact that India has not enacted a privacy law ultimately means that individuals are not informed when their data is collected, who has access to it, whether it is being processed, shared, disclosed and/or retained. Furthermore, the absence of privacy legislation in India also means that law enforcement agencies are not held liable and this has an impact on accountability and transparency, as it is not possible to determine whether surveillance is effective or not. In other words, there are currently absolutely no safeguards for the individual in India and simultaneously, the rapidly expanding surveillance industry poses major threats to human rights.

Not only does India urgently need privacy legislation to be enacted to safeguard citizens from potential abuse, but the use of all surveillance technologies should be strictly regulated now. As previously mentioned, some companies, such as Raviraj Technologies, are exporting biometric technology to non-democratic countries and to fragile states transitioning to democracy. This should be prevented, as equipping a country - which lacks adequate safeguards for its citizens - with the technology to ultimately control its citizens can potentially have severe effects on human rights within the country. Thus export controls are necessary to prevent the expansion of surveillance technologies to countries which lack legal safeguards for their citizens. This also means that there should be some restrictions to international companies selling surveillance technologies from creating offices in India, since the country currently lacks privacy legislation.

Surveillance technologies can potentially have very severe effects, such as innocent people being arrested, interrogated, tortured...and maybe even murdered in some states. Should they be treated as weapons? Should the same export restrictions that apply to arms apply to surveillance technologies? Sure, the threat posed by surveillance technologies appears to be indirect. But don't indirect threats usually have worse outcomes in the long run? We may not be terrorists and we may have nothing to hide...but we have no privacy safeguards and a massively expanding surveillance industry in India. We are exposed to danger...to say the least.

For more details visit http://editors.cis-india.org/internet-governance/blog/the-surveillance-industry-in-india-at-least-76-companies-aiding-our-watchers

The Surveillance Industry in India

maria — 2015-03-14T03:20:42Z

For more details visit http://editors.cis-india.org/internet-governance/blog/surveillance-industry-india.pdf

The Phishing Society: Why 'Facebook' is more Dangerous than the Government Spying on You - A Talk by Maria Xynou

maria — 2013-09-27T09:16:19Z

Next Wednesday, you are all invited to listen to Maria Xynou's crazy - or not-so-crazy theory of the "Phishing Society", in which surveillance, control and oppression is not imposed in a traditional top-down manner, but rather a personal and collective "choice"...come and engage in a heated debate!

We have read and heard a lot of theories on the contemporary "Surveillance Society"...but how much of that is about surveillance per se? Are we being spied on a top-down manner...or are we enabling our own surveillance? Have the masses ever directly or indirectly "pursued" their own surveillance in the past...or are we witnessing a new phenomenon in history?

Most geeks would probably agree that the term "phishing" is used to describe the act of attempting to acquire sensitive information, such as usernames, passwords, private encryption keys and credit card details, by masquerading as a trustworthy entity. In other words, "phishing" is commonly used to describe the acquisition of sensitive, personal data through the use of bait.

The aim of the talk on Wednesday is to discuss the possible existence of a "Phishing Society", through which the act of providing bait — whether it being security, commodities, services or relationships — is a common, contemporary practice on a social, political and economic level in the pursuit of the "Gold of the Digital Age": personal data. Through this discussion, the "Government spying vs. Corporate spying" debate will be looked at, in an attempt to understand why the dynamics of surveillance have changed over the last year.

Everyone with an open mind is welcome to attend this talk and to share all opinions, ideas and concerns!

Video

For more details visit http://editors.cis-india.org/internet-governance/events/the-phishing-society-a-talk-by-maria-xynou

The India Privacy Monitor Map

maria — 2013-10-09T16:26:14Z

The Centre for Internet and Society has started the first Privacy Watch in India! Check out our map which includes data on the UID, NPR and CCTNS schemes, as well as on the installation of CCTV cameras and the use of drones throughout the country.

In a country of twenty-eight diverse states and seven union territories, it remained unclear to what extent surveillance, biometric and other privacy-intrusive schemes are being implemented. We are trying to make up for this by mapping out data in every single state in India on the UID, CCTNS and NPR schemes, as well as on the installation of CCTV cameras and the use of Unmanned Aerial Vehicles (UAVs), otherwise known as drones.

In particular, the map in its current format includes data on the following:

UID: The Unique Identification Number (UID), also known as AADHAAR, is a 12-digit unique identification number which the Unique Identification Authority of India (UIDAI) is currently issuing for all residents in India (on a voluntary basis). Each UID is stored in a centralised database and linked to the basic demographic and biometric information of each individual. The UIDAI and AADHAAR currently lack legal backing.

NPR: Under the National Population Register (NPR), the demographic data of all residents in India is collected on a mandatory basis. The Unique Identification Authority of India (UIDAI) supplements the NPR with the collection of biometric data and the issue of the AADHAAR number.

CCTV: Closed-circuit television cameras which can produce images or recordings for surveillance purposes.

UAV: Unmanned Aerial Vehicles (UAVs), otherwise known as drones, are aircrafts without a human pilot on board. The flight of a UAV is controlled either autonomously by computers in the vehicle or under the remote control of a pilot on the ground or in another vehicle. UAVs are used for surveillance purposes.

CCTNS: The Crime and Criminal Tracking Networks and Systems (CCTNS) is a nationwide networking infrastructure for enhancing efficiency and effectiveness of policing and sharing data among 14,000 police stations across India.

Our India Privacy Monitor Map can be viewed through the following link: http://cis-india.org/cisprivacymonitor

This map is part of on-going research and will hopefully expand to include other schemes and projects which are potentially privacy-intrusive. We encourage all feedback and additional data!

For more details visit http://editors.cis-india.org/internet-governance/blog/india-privacy-monitor-map

Surveillance technology companies operating in India - spreadsheet

maria — 2013-04-27T16:29:14Z

The Centre for Internet and Society has started investigating surveillance technology companies operating in India! This spreadsheet entails the first 77 companies which are being researched.

For more details visit http://editors.cis-india.org/internet-governance/blog/surveillance-technology-companies-operating-in-india

Summary of the CIS workshop on the Draft Human DNA Profiling Bill 2012

maria — 2013-07-12T15:33:25Z

On March 1st, 2013, the Centre for Internet and Society organized a workshop which analysed the April 2012 draft Human DNA Profiling Bill and its potential implications on human rights in India.

This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC.

Think you control who has access to your DNA data? That might just be a myth of the past. Today, clearly things have changed, as draft Bills with the objective of creating state, regional, and national DNA databases in India have been leaked over the last years. Plans of profiling certain residents in India are being unravelled as, apparently, the new policy when collecting, handling, analysing, sharing and storing DNA data is that all personal information is welcome; the more, the merrier!

Who is behind all of this? The Centre for DNA Fingerprinting and Diagnostics in India created the 2007 draft DNA Profiling Bill[1], with the aim of regulating the use of DNA for forensic and other purposes. In February 2012 another draft of the Bill was leaked which was created by the Department of Biotechnology. The most recent version of the Bill was drafted in April 2012 and seeks to create DNA databases at the state, regional and national level in India[2]. According to the latest 2012 draft Human DNA Profiling Bill, each DNA database will contain profiles of victims, offenders, suspects, missing persons and volunteers for the purpose of identification in criminal and civil proceedings. The Bill also establishes a process for certifying DNA laboratories, and a DNA Profiling Board for overseeing the carrying out of the Act.

However, the 2012 draft Human DNA Profiling Bill lacks adequate safeguards and its various loopholes and overreaching provisions could create a potential for abuse. The creation of DNA databases is currently unregulated in India and although regulations should be enacted to prevent data breaches, the current Bill raises major concerns in regards to the collection, use, analysis and retention of DNA samples, DNA data and DNA profiles. In other words, the proposed DNA databases would not only be restricted to criminals…

DNA databases...and Justice for All?

Source: Libertas Academica on flickr

During the workshop [3]on the 2012 draft Human DNA Profiling Bill, DNA[4] was defined as a material that determines a persons´ hereditary traits, whilst DNA profiling[5] was defined as the processing and analysis of unique sequences of parts of DNA. Thus the uniqueness of DNA data is clear and the implications that could potentially occur through its profiling could be tremendous. The 2007 DNA Profiling Bill has been amended, yet its current 2012 version appears not only to be more intrusive, but to also be extremely vague in terms of protecting data, whilst very deterministic in regards to the DNA Profiling Board´s power. A central question in the meeting was:

Should DNA databases be created at all?

The following concerns were raised and discussed during the workshop:

● The myth of the infallibility of DNA evidence

The Innocence Project[6], which was presented at the workshop, appears to provide an appeal towards the storage of DNA samples and profiles, as it represents clients seeking post-conviction DNA testing to prove their innocence. According to statistics presented at the workshop, there have been 303 post-conviction exonerations in the United States, as a result of individuals proving their innocence through DNA testing. Though post-conviction exonerations can be useful, they cannot be the basis and main justification for creating DNA databases. Although DNA testing could enable post-conviction exonerations, errors in matching data remain a high probability and could result in innocent people being accused, arrested and prosecuted for crimes they did not commit. Thus, arguments towards the necessity and utility of the creation of DNA databases in India appear to be weak, especially since DNA evidence is not infallible[7].

False matches can occur based on the type of profiling system used, and errors can take place in the chain of custody of the DNA sample, all of which indicate the weakness of DNA evidence being used. DNA data only provides probabilities of potential matches between DNA profiles and the larger the amount of DNA data collected, the larger the probability of an error in matching profiles[8].

● The non-criteria of DNA data collection

How and when can DNA data be collected? The amended draft 2012 Bill remains extremely vague and broad. In particular, the Bill states that all offences under the Indian Penal Code and other laws, such as the Immoral Traffic (Prevention) Act, 1956, are applicable instances of human DNA profiling. Section B(viii) of the Schedule states that human DNA profiling will be applicable for offences under ´any other law as may be specified by the regulations made by the Board´. This incredibly vague section empowers the DNA Profiling Board with the ultimate power to decide upon the offences under which DNA data will be collected. The issue is this: most laws have loopholes. A Bill which lists applicable instances of human DNA profiling, under the umbrella of a potentially indefinite number of laws, exposes individuals to the collection of their DNA data, which could lead to potential abuse.

● The DNA Profiling Board´s power

The DNA Profiling Board has ´absolute´ power, especially according to the 2012 draft Human DNA Profiling Bill. Some of the Board´s functions include providing recommendations for provision of privacy protection laws, regulations and practices relating to access to, or use of, stored DNA samples or DNA analyses[9]. The Board is also required to advise on all ethical and human rights issues, as well as to take ´necessary steps´ to protect privacy. However, it remains unclear how a Board which lacks human rights expertise will carry out such tasks.

No human rights experts

Despite the various amendments[10] to the section on the composition of the Board, no privacy or human rights experts have been included. According to the Bill, the Board will be comprised of many molecular biologists and other scientists, while human rights experts have not been included to the list. This can potentially be problematic as a lack of expertise on privacy and human rights laws can lead to the regulation of DNA databases without taking civil liberties into consideration.

Vague authorisation for communication of DNA profiles

The Bill also empowers the Board to ´authorise procedures for communication of DNA profiles for civil proceedings and for crime investigation by law enforcement and other agencies´[11]. Although the 2007 Bill [12]restricted the Boards´ authorisation to crime investigation by law enforcement agencies, its 2012 amendment extends such authorisation to ´civil proceedings´ which can also be carried out by so-called ´other agencies´.[13] This amendment raises concerns, as the ´other agencies´ and the term ´civil proceedings´ remain vague.

Protecting the public

The Board is also authorised to ´assist law enforcement agencies in using DNA techniques to protect the public´[14]. Over the last years, laws are being enacted that enable law enforcement agencies to use technologies for surveillance purposes in the name of ´public security´, and the 2012 draft Bill is no exception. Many security measures have been applied to ´protect the public´, such as CCTV cameras and other technologies, but their actual contribution to public safety still remains a controversial debate[15]. DNA techniques which would effectively protect the public have not been adequately proven, thus it remains unclear how the Board would assist law enforcement agencies.

Sharing data with international agencies…and regulating DNA laboratories

In addition to the above, the Board would also encourage cooperation between Indian investigation agencies and international agencies[16]. This would potentially enable the sharing of DNA data between third parties and would enhance the probability of data being leaked to unauthorised third parties.

The Board would also be authorised to regulate the standards, quality control and quality assurance obligations of the DNA laboratories[17]. The draft 2012 Bill ultimately gives monopolistic control to the DNA Profiling Board over all the procedures related to the handling of DNA data!

● The DNA Data Bank Manager

According to the 2012 draft Human DNA Profiling Bill[18], it is the DNA Data Bank Manager who would carry out ´all operations of and concerning the National DNA Data Bank´. All such operations are not clearly specified. The powers and duties that the DNA Data Bank Manager would be expected to have are not specified in the Bill, which merely states that they would be specified by regulations made by the DNA Profiling Board.

The Bill also empowers the Manager to determine appropriate instances for the communication of information[19]. In other words, law enforcement agencies and DNA laboratories can request the disclosure of information from the DNA Data Bank Manager, without prior authorisation. The DNA Data Bank Manager is empowered to decide the requested data.

DNA access restrictions

Are you a victim or a cleared suspect? You better be, if you want access to your data to be restricted! The 2012 draft Human DNA Profiling Bill [20]states that access to information will be restricted in cases when a DNA profile derives from a victim or a person who has been excluded as a suspect. The Bill is unclear as to how access to the data of non-victims or suspects is regulated.

● Availability of DNA profiles and DNA samples

According to the amended draft 2012 Bill[21], DNA profiles and samples can be made available in criminal cases, judicial proceedings and for defence purposes among others. However, ´criminal cases´ are loosely defined and could enable the availability of DNA data in low profile cases. Furthermore, the availability of DNA data is also enabled for the ´creation and maintenance of a population statistics database´. This is controversial because it remains unclear how such a database would be used.

● Data destruction

According to an amendment to section 37, DNA data will be kept on a ´permanent basis´ and the DNA Data Bank Manager will expunge a DNA profile only once the court has certified that an individual is no longer a suspect. This raises major concerns, as it does not clarify under what conditions individuals can have access to their data during its retention, nor does it give volunteers and missing persons the opportunity to have their data deleted from the data bank.

Workshop conclusions

Source: micahb37 on flickr

The various loopholes in the Bill which can create a potential for abuse were discussed throughout the workshop, as well as various issues revolving around DNA data retention, as previously mentioned.

During the workshop, some participants questioned the creation of DNA databases to begin with, while others argued that they are inevitable and that it is not a question of whether they should exist, but rather a question of how they should be regulated. All participants agreed upon the need for further safeguards to protect individuals´ right to privacy and other human rights. Further research on the necessity and utility of the creation of DNA databases in regards to human rights was recommended. In addition to all the above, the Ministry of Law and Justice was recommended to pilot the draft DNA Profiling Bill to ensure better provisions in regards to privacy and data protection.

A debate on the use of DNA data in civil cases versus criminal cases was largely discussed in the workshop, with concerns raised in regards to DNA sampling being enabled in civil cases. The fact that the terms ´civil cases´ and ´criminal cases´ remain broad, vague and not legally-specified, raised huge concerns in the workshop as this could enable the misuse of DNA data by authorities. Thus, the members attending the workshop recommended the creation of two separate Bills regulating the use of DNA data: a DNA Profiling Bill for Criminal Investigation and a DNA Profiling Bill for Research. The creation of such Bills would restrict the access to, collection, analysis, sharing of and retention of DNA data to strictly criminal investigation and research purposes.

However, even if separate Bills were created, who is to say that when implemented DNA in the database would not be abused? Criminal investigations can be loosely defined and research purposes can potentially cover anything and everything. So the question remains:

Should DNA databases be created at all?

[1] Draft DNA Profiling Bill 2007, http://dbtindia.nic.in/DNA_Bill.pdf

[2] Human DNA Profiling Bill 2012: Working draft versión – 29th April 2012,

[3] Centre for Internet and Society, Analyzing the Draft Human DNA Profiling Bill 2012, 25 February 2013, http://cis-india.org/internet-governance/events/analyzing-draft-human-dna-profiling-bill

[4] Genetics Home Reference: Your Guide to Understanding Genetic Conditions, What is DNA?, http://ghr.nlm.nih.gov/handbook/basics/dna

[5] Shanna Freeman, How DNA profiling Works, http://science.howstuffworks.com/dna-profiling.htm

[6] Innocence Project, DNA exoneree case profiles, http://www.innocenceproject.org/know/

[7] Australian Law Reform Commission (ALRC), Essentially Yours: The Protection of Human Genetic Information in Australia (ALRC Report 96), ´Criminal Proceedings: Reliability of DNA evidence´, Chapter 44, http://www.alrc.gov.au/publications/44-criminal-proceedings/reliability-dna-evidence

[8] Ibid.

[9] Human DNA Profiling Bill 2012: Working draft version – 29th April 2012, Section 12(o, p, t), http://cis-india.org/internet-governance/blog/draft-dna-profiling-bill-2012.pdf

[10] Ibid: Section 4(q)

[11] Ibid: Section 12(j)

[12] Draft DNA Profiling Bill 2007, Section 13, http://dbtindia.nic.in/DNA_Bill.pdf

[13] : Human DNA Profiling Bill 2012: Working draft version – 29^th April 2012, Sections 12(j), http://cis-india.org/internet-governance/blog/draft-dna-profiling-bill-2012.pdf

[14] Ibid: Section 12(l)

[15] Schneier, B.(2008), Schneier on Security, ´CCTV cameras´, http://www.schneier.com/blog/archives/2008/06/cctv_cameras.html

[16] Human DNA Profiling Bill 2012: Working draft version – 29^th April 2012, Sections 12(u) and 12(v), http://cis-india.org/internet-governance/blog/draft-dna-profiling-bill-2012.pdf

[17] Ibid: Section on the ´Standards, Quality Control and Quality Assurance Obligations of DNA Laboratories´

[18] Ibid: Section 33

[19] Ibid: Section 35

[20] Ibid: Section 43

[21] Ibid: Section 40

For more details visit http://editors.cis-india.org/internet-governance/blog/summary-of-cis-workshop-on-dna-profiling-bill-2012

Spy Files 3: WikiLeaks Sheds More Light On The Global Surveillance Industry

maria — 2013-11-14T16:21:00Z

In this article, Maria Xynou looks at WikiLeaks' latest Spy Files and examines the legality of India's surveillance technologies, as well as their potential connection with India's Central Monitoring System (CMS) and implications on human rights.

Last month, WikiLeaks released “Spy Files 3”, a mass exposure of the global surveillance trade and industry. WikiLeaks first released the Spy Files in December 2011, which entail brochures, presentations, marketing videos and technical specifications on the global trade of surveillance technologies. Spy Files 3 supplements this with 294 additional documents from 92 global intelligence contractors.

So what do the latest Spy Files reveal about India?

When we think about India, the first issues that probably come to mind are poverty and corruption, while surveillance appears to be a more “Western” and elitist issue. However, while many other developing countries are excluded from WikiLeaks’ list of surveillance technology companies, India is once again on the list with some of the most controversial spyware.

ISS World Surveillance Trade Shows

The latest Spy Files include a brochure of the ISS World 2013 -the so-called “wiretapper’s ball”- which is the world’s largest surveillance trade show. This years ’ ISS World Asia will take place in Malaysia during the first week of December and law enforcement agencies from around the world will have another opportunity to view and purchase the latest surveillance tech. The leaked ISS World 2013 brochure entails a list of last years’ global attendees. According to the brochure, 53% of the attendees included law enforcement agencies and individuals from the defense, public safety and interior security sectors, 41% of the attendees were ISS vendors and technology integrators, while only 6% of the attendees were telecom operators and from the private enterprise. The brochure boasts that 4,635 individuals from 110 countries attended the ISS World trade shows last year and that the percentage of attendance is increasing.

The following table lists the Indian attendees at last years ’ ISS World:

Law Enforcement, Defense and Interior Security Attendees	Telecom Operators and Private Enterprises Attendees	ISS Vendors and Technology Integrators Attendees
Andhra Pradesh India Police	BT	AGC Networks
CBI Academy	Cogence Investment Bank	Aqsacom India
Government of India, Telecom Department	India Reliance Communications	ClearTrail Technologies
India Cabinet Secretariat	Span Telecom Pvt. Ldt.	Foundation Technologies
India Centre for Development of Telematics (C-DOT)		Kommlabs
India Chandigarh Police		Paladion Networks
India Defence Agency		Polaris Wireless
India General Police		Polixel Security Systems
India Intelligence Department		Pyramid Cyber Security
India National Institute of Criminology		Schleicher Group
India office LOKAYUKTA NCT DELHI		Span Technologies
India Police Department, A.P.		TATA India
India Tamil Nadu Police Department		Tata Consultancy Services
Indian Police Service, Vigilance		Telecommunications India
Indian Telecommunications Authority		Vehere Interactive
NTRO India
SAIC Indian Tamil Nadu Police

17 4 15

According to the above table - which is based on data from the WikiLeaks ’ ISS World 2013 brochure- the majority of Indian attendees at last years’ ISS World were from the law enforcement, defense and interior security sectors. 15 Indian companies exhibited and sold their surveillance technologies to law enforcement agencies from around the world and it is notable that India’s popular ISP provider, Reliance Communications, attended the trade show too.

In addition to the ISS World 2013 brochure, the Spy Files 3 entail a detailed brochure of a major Indian surveillance technology company: ClearTrail Technologies.

ClearTrail Technologies

ClearTrail Technologies is an Indian company based in Indore. The document titled “Internet Monitoring Suite ” from ClearTrail Technologies boasts about the company’s mass monitoring, deep packet inspection, COMINT, SIGINT, tactical Internet monitoring, network recording and lawful interception technologies. ClearTrail’s Internet Monitoring Suite includes the following products:

1. ComTrail: Mass Monitoring of IP and Voice Networks

ComTrail is an integrated product suite for centralized interception and monitoring of voice and data networks. It is equipped with an advanced analysis engine for pro-active analysis of thousands of connections and is integrated with various tools, such as Link Analysis, Voice Recognition and Target Location.

ComTrail is deployed within a service provider network and its monitoring function correlates voice and data intercepts across diverse networks to provide a comprehensive intelligence picture. ComTrail supports the capture, record and replay of a variety of Voice and IP communications in pretty much any type of communication, including - but not limited to- Gmail, Yahoo, Hotmail, BlackBerry, ICQ and GSM voice calls.

Additionally, ComTrail intercepts data from any type of network -whether Wireless, packet data, Wire line or VoIP networks- and can decode hundreds of protocols and P2P applications, including HTTP, Instant Messengers, Web-mails, VoIP Calls and MMS.

In short, ComTrail’s key features include the following:

- Equipped to handle millions of communications per day intercepted over high speed STM & Ethernet Links

- Doubles up as Targeted Monitoring System

- On demand data retention, capacity exceeding several years

- Instant Analysis across thousands of Terabytes

- Correlates Identities across multiple networks

- Speaker Recognition and Target Location

2. xTrail: Targeted IP Monitoring

xTrail is a solution for interception, decoding and analysis of high speed data traffic over IP networks and independently monitors ISPs/GPRS and 3G networks. xTrail has been designed in such a way that it can be deployed within minutes and enables law enforcement agencies to intercept and monitor targeted communications without degrading the service quality of the IP network. This product is capable of intercepting all types of networks -including wireline, wireless, cable, VoIP and VSAT networks- and acts as a black box for “record and replay” targeted Internet communications.

Interestingly enough, xTrail can filter based on a “pure keyword”, a URL/Domain with a keyword, an IP address, a mobile number or even with just a user identity, such as an email ID, chat ID or VoIP ID. Furthermore, xTrail can be integrated with link analysis tools and can export data in a digital format which can allegedly be presented in court as evidence.

In short, xTrail’s key features include the following:

- Pure passive probe

- Designed for rapid field operations at ISP/GPRS/Wi-Max/VSAT Network Gateways

- Stand-alone solution for interception, decoding and analysis of multi Gigabit IP traffic

- Portable trolley based for simplified logistics, can easily be deployed and removed from any network location

- Huge data retention, rich analysis interface and tamper proof court evidence

- Easily integrates with any existing centralized monitoring system for extended coverage

3. QuickTrail: Tactical Wi-Fi Monitoring

Some of the biggest IP monitoring challenges that law enforcement agencies face include cases when targets operate from public Internet networks and/or use encryption.

QuickTrail is a device which is designed to gather intelligence from public Internet networks, when a target is operating from a cyber cafe, a hotel, a university campus or a free Wi-Fi zone. In particular, QuickTrail is equipped with multiple monitoring tools and techniques that can help intercept almost any wired, Wi-Fi or hybrid Internet network so that a target communication can be monitored. QuickTrail can be deployed within fractions of seconds to intercept, reconstruct, replay and analyze email, chat, VoIP and other Internet activities of a target. This device supports real time monitoring and wiretapping of Ethernet LANs.

According to ClearTrail’s brochure, QuickTrail is a “all-in-one” device which can intercept secured communications, know passwords with c-Jack attack, alert on activities of a target, support active and passive interception of Wi-Fi and wired LAN and capture, reconstruct and replay. It is noteworthy that QuickTrail can identify a target machine on the basis of an IP address, MAC ID, machine name, activity status and several other parameters. In addition, QuickTrail supports protocol decoding, including HTTP, SMTP, POP3 and HTTPS. This device also enables the remote and central management of field operations at geographically different locations.

In short, QuickTrail’s key features include the following:

- Conveniently housed in a laptop computer

- Intercepts Wi-Fi and wired LANs in five different ways

- Breaks WEP, WPA/WPA2 to rip-off secured Wi-Fi networks

- Deploys spyware into a target’s machine

- Monitor’s Gmail, Yahoo and all other HTTPS-based communications

- Reconstructs webmails, chats, VoIP calls, news groups and social networks

4. mTrail: Off-The-Air Interception

mTrail offers active and passive ‘off-the-air’ interception of GSM 900/1800/1900 Mhz phone calls and data to meet law enforcement surveillance and investigation requirements. The mTrail passive interception system works in the stealth mode so that there is no dependence on the network operator and so that the target is unaware of the interception of its communications.

The mTrail system has the capability to scale from interception of 2 channels (carrier frequencies) to 32 channels. mTrail can be deployed either in a mobile or fixed mode: in the mobile mode the system is able to fit into a briefcase, while in the fixed mode the system fits in a rack-mount industrial grade chassis.

Target location identification is supported by using signal strength, target numbers, such as IMSI, TIMSI, IMEI or MSI SDN, which makes it possible to listen to the conversation on so-called “lawfully intercepted” calls in near real-time, as well as to store all calls. Additionally, mTrail supports the interception of targeted calls from pre-defined suspect lists and the monitoring of SMS and protocol information.

In short, mTrail’s key features include the following:

- Designed for passive interception of GSM communications

- Intercepts Voice and SMS “off-the-air”

- Detects the location of the target

- Can be deployed as a fixed unit or mounted in a surveillance van

- No support required from GSM operator

5. Astra: Remote Monitoring and Infection framework

“Astra ” is a remote monitoring and infection framework which incorporates both conventional and proprietary infection methods to ensure bot delivery to the targeted devices. It also offers a varied choice in handling the behavior of bots and ensuring non-traceable payload delivery to the controller.

The conventional methods of infection include physical access to a targeted device by using exposed interfaces, such as a CD-ROM, DVD and USB ports, as well as the use of social media engineering techniques. However, Astra also supports bot deployment without requiring any physical access to the target device.

In particular, Astra can push bot to any targeted machine sharing the same LAN (wired, wi-fi or hybrid). The SEED is a generic bot which can identify a target’s location, log keystrokes, capture screen-shots, capture Mic, listen to Skype calls, capture webcams and search the target’s browsing history. Additionally, the SEED bot can also be remotely activated, deactivated or terminated, as and when required. Astra allegedly provides an un-traceable reporting mechanism that operates without using any proxies, which overrules the possibility of getting traced by the target.

Astra’s key features include the following:

- Proactive intelligence gathering

- End-to-end remote infection and monitoring framework

- Follow the target, beat encryption, listen to in-room conversations, capture keystrokes and screen shots

- Designed for centralized management of thousands of targets

- A wide range of deployment mechanisms to optimize success ration

- Non-traceable, non-detectable delivery mechanism

- Intrusive yet stealthy

- Easy interface for handling most complex tasks

- Successfully tested over the current top 10 anti-virus available in the market

- No third party dependencies

- Free from any back-door intervention

ClearTrail Technologies argue that they meet lawful interception regulatory requirements across the globe. In particular, they claim that their products are compliant with ETSI and CALEA regulations and that they are efficient to cater to region specific requirements as well.

The latest Spy Files also include data on foreign surveillance technology companies operating in India, such as Telesoft Technologies, AGT International and Verint Systems. In particular, Verint Systems has its headquarters in New York and offices all around the world, including Bangalore in India. Founded in 1994 and run by Dan Bodner, Verint Systems produces a wide range of surveillance technologies, including the following:

- Impact 360 Speech Analytics

- Impact 360 Text Analytics

- Nextiva Video Management Software (VMS)

- Nextiva Physical Security Information Management (PSIM)

- Nextiva Network Video Recorders (NVRs)

- Nextiva Video Business Intelligence (VBI)

- Nextiva Surveillance Analytics

- Nextiva IP cameras

- CYBERVISION Network Security

- ENGAGE suite

- FOCAL-INFO (FOCAL-COLLECT & FOCAL-ANALYTICS)

- RELIANT

- STAR-GATE

- VANTAGE

While Verint Systems claims to be in compliance with ETSI, CALEA and other worldwide lawful interception and standards and regulations, it remains unclear whether such products successfully help law enforcement agencies in tackling crime and terrorism, without violating individuals’ right to privacy and other human rights. After all, Verint Systems has participated in ISS World Trade shows which exhibit some of the most controversial spyware in the world, used to target individuals and for mass surveillance.

And what do the latest Spy Files mean for India?

Why is it even important to look at the latest Spy Files? Well, for starters, they reveal data about which Indian law enforcement agencies are interested in surveillance and which companies are interested in selling and/or buying the latest spy gear. And why is any of this important? I can think of three main reasons:

1. The Central Monitoring System (CMS)

2. Is any of this surveillance even legal in India?

3. Can such surveillance result in the violation of human rights?

Spy Files 3...and the Central Monitoring System (CMS)

Following the Mumbai 2008 terrorist attacks, the Telecom Enforcement, Resource and Monitoring (TREM) cells and the Centre for Development of Telematics (C-DOT) started preparing the Central Monitoring System (CMS ). As of April 2013, this project is being manned by the Intelligence Bureau, while agencies which are planned to have access to it include the Research & Analysis Wing (RAW) and the Central Bureau of Investigation (CBI). ISP and Telecom operators are required to install the gear which enables law enforcement agencies to carry out the Central Monitoring System under the Unified Access Services (UAS ) License Agreement.

The Central Monitoring System aims at centrally monitoring all telecommunications and Internet communications in India and its estimated cost is Rs . 4 billion. In addition to equipping government agencies with Direct Electronic Provisioning, filters and alerts on the target numbers, the CMS will also enable Call Data Records (CDR) analysis and data mining to identify personal information of the target numbers. The CMS supplements regional Internet Monitoring Systems , such as that of Assam, by providing a nationwide monitoring of telecommunications and Internet communications, supposedly to assist law enforcement agencies in tackling crime and terrorism.

However, data monitored and collected through the CMS will be stored in a centralised database, which could potentially increase the probability of centralized cyber attacks and thus increase, rather than reduce, threats to national security. Furthermore, some basic rules of statistics indicate that the bigger the amount of data , the bigger the probability of an error in matching profiles, which could potentially result in innocent people being charged with crimes they did not commit. And most importantly: the CMS currently lacks adequate legal oversight, which means that it remains unclear how monitored data will be used. The UAS License Agreement regarding the CMS mandates mass surveillance by requiring ISPs and Telecom operators to enable the monitoring and interception of communications. However, targeted and mass surveillance through the CMS not only raises serious questions around its legality, but also creates the potential for abuse of the right to privacy and other human rights.

Interestingly enough, Indian law enforcement agencies which attended last years ’ ISS World trade shows are linked to the Central Monitoring System. In particular, last years’ law enforcement, defense and interior security attendees include the Centre for Development of Telematics (C-DOT) and the Department of Telecommunications, both of which prepared the Central Monitoring System. The list of attendees also includes India’s Intelligence Bureau, which is manning the CMS, as well as the agencies which will have access to the CMS: the Central Bureau of Investigation (CBI), the Research and Analysis Wing (RAW), the National Technical Research Organization (NTRO) and various other state police departments and intelligence agencies.

Furthermore, Spy Files 3 entail a list of last years ’ ISS World security company attendees, which includes several Indian companies. Again, interestingly enough, many of these companies may potentially be aiding law enforcement with the technology to carry out the Central Monitoring System. ClearTrail Technologies, in particular, provides solutions for targeted and mass monitoring of IP and voice networks, as well as remote monitoring and infection frameworks - all of which would potentially be perfect to aid the Central Monitoring System.

In fact, ClearTrail states in its brochure that its ComTrail product is equipped to handle millions of communications per day, while its xTrail product can easily be integrated with any existing centralised monitoring system for extended coverage. And if that’s not enough, ClearTrail’s “Astra ” is designed for the centralized management of thousands of targets. While there may not be any concrete proof that ClearTrail is indeed aiding the Centralized Monitoring System, the facts speak for themselves: ClearTrail is an Indian company which sells target and mass monitoring products to law enforcement agencies. The Centralized Monitoring System is currently being implemented. What are the odds that ClearTrail is not equipping the CMS? And what are the odds that such technology is not being used for other mass electronic surveillance programmes, such as the Lawful Intercept and Monitoring (LIM)?

Spy Files 3...and the legality of India’s surveillance technologies

ClearTrail Technologies’ brochure -the only leaked document on Indian surveillance technology by the latest Spy Files- states that the company complies with ETSI and CALEA regulations. While it’s clear that the company complies with U.S. and European regulations on the interception of communications to attract more customers in the international market, such regulations don’t really apply within India, which is part of ClearTrail’s market. Notably enough, ClearTrail does not mention any compliance with Indian regulations in its brochure. So let’s have a look at them.

India has five laws which regulate surveillance:

1. The Indian Telegraph Act, 1885

2. The Indian Post Office Act, 1898

3. The Indian Wireless Telegraphy Act, 1933

4. The Code of Criminal Procedure (CrPc ), 1973: Section 91

5. The Information Technology (Amendment ) Act, 2008

The Indian Post Offices Act does not cover electronic communications and the Indian Wireless Telegraphy Act lacks procedures which would determine if surveillance should be targeted or not. Neither the Indian Telegraph Act nor the Information Technology (Amendment ) Act cover mass surveillance, but are both limited to targeted surveillance. Moreover, targeted interception in India according to these laws requires case-by-case authorization by either the home secretary or the secretary department of information technology. In other words, unauthorized, limitless, mass surveillance is not technically permitted by law in India.

The Indian Telegraph Act mandates that the interception of communications can only be carried out on account of a public emergency or for public safety. However, in 2008, the Information Technology Act copied most of the interception provisions of the Indian Telegraph Act, but removed the preconditions of public emergency or public safety, and instead expanded the power of the government to order interception for the “investigation of any offense”.

The interception of Internet communications is mainly covered by the 2009 Rules under the Information Technology Act 2008 and Sections 69 and 69 B are particularly noteworthy. According to these Sections, an Intelligence Bureau officer who leaked national secrets may be imprisoned for up to three years, while Section 69 not only allows for the interception of any information transmitted through a computer resource, but also requires that users disclose their encryption keys upon request or face a jail sentence of up to seven years.

While these laws allow for the interception of communications and can be viewed as widely controversial, they do not technically permit the mass surveillance of communications. In other words, ClearTrail’s products, such as ComTrail, which enable the mass interception of IP networks, lack legal backing. However, the Unified Access Services (UAS ) License Agreement regarding the Central Monitoring System mandates mass surveillance and requires ISP and Telecom operators to comply.

Through the licenses of the Department of Telecommunications, Internet service providers, cellular providers and telecoms are required to provide the Government of India direct access to all communications data and content even without a warrant, which is not permitted under the laws on interception. These licenses also require cellular providers to have ‘bulk encryption’ of less than 40 bits, which means that potentially any person can use off-the-air interception to monitor phone calls. However, such licenses do not regulate the capture of signal strength, target numbers like IMSI, TIMSI, IMEI or MSI SDN, which can be captured through ClearTrail’s mTrail product.

More importantly, following allegations that the National Technical Research Organization (NTRO) had been using off-the-air interception equipment to snoop on politicians in 2011, the Home Ministry issued a directive to ban the possession or use of all off-the-air phone interception gear. As a result, the Indian Government asked the Customs Department to provide an inventory of all all such equipment imported over a ten year period, and it was uncovered that as many as 73,000 pieces of equipment had been imported. Since, the Home Ministry has informed the heads of law enforcement agencies that there has been a compete ban on use of such equipment and that all those who possess such equipment and fail to inform the Government will face prosecution and imprisonment. In short, ClearTrail's product, mTrail, which undertakes off-the-air phone monitoring is illegal and Indian law enforcement agencies are prohibited from using it.

ClearTrail’s “Astra ” product is capable of remote infection and monitoring, which can push bot to any targeted machine sharing the same LAN. While India’s ISP and telecommunications licenses generally provide some regulations, they appear to be inadequate in regulating specific surveillance technologies which have the capability to target machines and remotely monitor them. Such licenses mandate mass surveillance, but legally, wireless communications are completely unregulated, which raises the question of whether the interception of public Internet networks is allowed. In other words, it is not clear if ClearTrail’s QuickTrail is technically legal or not. The UAS License agreement mandates mass surveillance, and while the law does not prohibit it, it does not mandate mass surveillance either. This remains a grey area.

The issue of data retention arises from ClearTrail ’s leaked brochure. In particular, ClearTrail states in its brochure that ComTrail - which undertakes mass monitoring of IP and Voice networks - retains data upon request, with a capacity that exceeds several years. xTrail - for targeted IP monitoring - has the ability to retain huge volumes of data which can potentially be used as proof in court. However, India currently lacks privacy legislation which would regulate data retention, which means that data collected by ClearTrail could potentially be stored indefinitely.

Section 7 of the Information Technology (Amendment) Act, 2008, deals with the retention of electronic records. However, this section does not state a particular data retention period, nor who will have authorized access to data during its retention, who can authorize such access, whether retained data can be shared with third parties and, if so, under what conditions. Section 7 of the Information Technology (Amendment) Act, 2008, appears to be incredibly vague and to fail to regulate data retention adequately.

Data retention requirements for service providers are included in the ISP and UASL licenses and, while they clarify the type of data they retain, they do not specify adequate conditions for data retention. Due to the lack of data protection legislation in India, it remains unclear how long data collected by companies, such as ClearTrail, would be stored for, as well as who would have authorized access to such data during its retention period, whether such data would be shared with third parties and disclosed and if so, under what conditions.

India currently lacks specific regulations for the use of various types of technologies, which makes it unclear whether ClearTrail ’s spy products are technically legal or not. It is clear that ClearTrail’s mass interception products, such as ComTrail, are not legalized - since Indian laws allow for targeted interception- but they are mandated through the UAS License agreement regarding the Central Monitoring System.

In short, the legality of ClearTrail’s surveillance technologies remains ambiguous. While India’s ISP and telecom licenses and the UAS License Agreement mandate mass surveillance, the laws - particularly the 2009 Information Technology Rules- mandate targeted surveillance and remain silent on the issue of mass surveillance. Technically, this does not constitute mass surveillance legal or illegal, but rather a grey area. Furthermore, while India ’s Telegraph Act, Information Technology Act and 2009 Rules allow for the interception, monitoring and decryption of communications and surveillance in general, they do not explicitly regulate the various types of surveillance technologies, but rather attempt to “legalize” them through the blanket term of surveillance.

One thing is clear: India’s license agreements ensure that all ISPs and telecom operators are a part of the surveillance regime. The lack of regulations for India’s surveillance technologies appear to create a grey zone for the expansion of mass surveillance in the country. According to Saikat Datta, an investigative journalist, a senior privacy telecom official stated:

“Do you really think a private telecom company can stand up to the government or any intelligence agency and cite law if they want to tap someone’s phone?”

Spy Files 3...and human rights in India

The facts speak for themselves. The latest Spy Files confirm that the same agencies involved in the development of the Central Monitoring System (CMS) are also interested in the latest surveillance technology sold in the global market. Spy Files 3 also provide data on one of India’s largest surveillance technology companies, ClearTrail, which sells a wide range of surveillance technologies to law enforcement agencies around the world. And Spy Files 3 show us exactly what these technologies can do.

In particular, ClearTrail’s ComTrail provides mass monitoring of IP and voice networks, which means that law enforcement agencies using it are capable of intercepting millions of communications every day through Gmail, Yahoo, Hotmail and others, of correlating our identities across networks and of targeting our location. xTrail enables law enforcement agencies to monitor us based on our “harmless” metadata, such as our IP address, our mobile number and our email ID. Think our data is secure when using the Internet through a cyber cafe? Well QuickTrail proves us wrong, as it’s able to assist law enforcement agencies in monitoring and intercepting our communications even when we are using public Internet networks.

And indeed, carrying a mobile phone is like carrying a GPS device, especially since mTrail provides law enforcement with off-the-air interception of mobile communications. Not only can mTrail target our location, listen to our calls and store our data, but it can also undertake passive off-the-air interception and monitor our voice, SMS and protocol information. Interestingly enough, mTrail also intercepts targeted calls from a predefined suspect list. The questions though which arise are: who is a suspect? How do we even know if we are suspects? In the age of the War on Terror, potentially anyone could be a suspect and thus potentially anyone’s mobile communications could be intercepted. After all, mass surveillance dictates that we are all suspicious until proven innocent .

And if anyone can potentially be a suspect, then potentially anyone can be remotely infected and monitored by Astra. Having physical access to a targeted device is a conventional surveillance mean of the past. Today, Astra can remotely push bot to our laptops and listen to our Skype calls, capture our Webcams, search our browsing history, identify our location and much more. And why is any of this concerning? Because contrary to mainstream belief, we should all have something to hide !

Privacy protects us from abuse from those in power and safeguards our individuality and autonomy as human beings. If we are opposed to the idea of the police searching our home without a search warrant, we should be opposed to the idea of our indiscriminate mass surveillance. After all, mass surveillance - especially the type undertaken by ClearTrail ’s products - can potentially result in the access, sharing, disclosure and retention of data much more valuable than that acquired by the police searching our home. Our credit card details, our photos, our acquaintances, our personal thoughts and opinions, and other sensitive personal information can usually be found in our laptops, which potentially can constitute much more incriminating information than that found in our homes.

And most importantly: even if we think that we have nothing to hide, it’s really not up to us to decide: it’s up to data analysts. While we may think that our data is “harmless”, a data analyst linking our data to various other people and search activities we have undertaken might indicate otherwise. Five years ago, a UK student studying Islamic terrorism for his Masters dissertation was detained for six days . The student may not have been a terrorist, but his data said this: “Young, male, Muslim... who is downloading Al-Qaeda’s training material” - and that was enough for him to get detained. Clearly, the data analysts mining his online activity did not care about the fact that the only reason why he was downloading Al-Qaeda material was for his Masters dissertation. The fact that he was a male Muslim downloading terrorist material was incriminating enough.

This incident reveals several concerning points: The first is that he was clearly already under surveillance, prior to downloading Al-Qaeda’s material. However, given that he did not have a criminal record and was “just a Masters student in the UK”, there does not appear to be any probable cause for his surveillance in the first place. Clearly he was on some suspect list on the premise that he is male and Muslim - which is a discriminative approach. The second point is that after this incident, it is likely that some male Muslims may be more cautious about their online activity - with the fear of being on some suspect list and eventually being prosecuted because their data shows that “they’re a terrorist”. Thus, mass surveillance today appears to also have implications on freedom of expression. The third point is that this incident reveals the extent of mass surveillance, since even a document downloaded by a Masters student is being monitored.

This case proves that innocent people can potentially be under surveillance and prosecuted, as a result of mass, indiscriminate surveillance. Anyone can potentially be a suspect today, and maybe for the wrong reasons. It does not matter if we think our data is “harmless”, but what matters is who is looking at our data, when and why. Every bit of data potentially hides several other bits of information which we are not aware of, but which will be revealed within a data analysis. We should always “have something to hide ”, as that is the only way to protect us from abuse by those in power.

In the contemporary surveillance state, we are all suspects and mass surveillance technologies, such as the ones sold by ClearTrail, can potentially pose major threats to our right to privacy, freedom of expression and other human rights. And probably the main reason for this is because surveillance technologies in India legally fall in a grey area. Thus, it is recommended that law enforcement agencies in India regulate the various types of surveillance technologies in compliance with the International Principles on Communications Surveillance and Human Rights.

Spy Files 3 show us why our human rights are at peril and why we should fight for our right to be free from suspicion.

This article was cross-posted in Medianama on 6th November 2013.

For more details visit http://editors.cis-india.org/internet-governance/blog/spy-files-three

Spreadsheet data on sample of 50 security companies

maria — 2014-02-28T16:13:39Z

For more details visit http://editors.cis-india.org/internet-governance/blog/data-on-surveillance-technology-companies

Security, Surveillance and Data Sharing Schemes and Bodies in India

maria — 2015-03-14T02:35:31Z

For more details visit http://editors.cis-india.org/internet-governance/blog/security-surveillance-and-data-sharing.pdf

Right to Information (RTI) Requests to BSNL and MTNL Regarding Security Equipment

maria — 2015-02-25T15:04:56Z

As part of research, on July 2, 2013, the Centre for Internet and Society (CIS) had sent Right to Information (RTI) requests to two of the largest internet service providers (ISPs) in India: Mahanagar Telephone Nigam Limited (MTNL) and Bharat Sanchar Nigam Limited (BSNL) requesting answers to some questions.

Answers to the following questions were requested:

Please list the companies from which MTNL/BSNL has bought all its security equipment.
What type of security equipment does MTNL/BSNL use to assist Indian law enforcement agencies in detecting and preventing crime, terrorism and all other illegal activity? Please provide the certification for all such equipment.
What malware does MTNL/BSNL test for? What does MTNL/BSNL use for testing malware in its networks?
Which proxy server does MTNL/BSNL use and is it used for filtering data? If so, what type of data is being filtered and for what purpose? Is authorisation required and if so, by whom?
Does MTNL/BSNL use FinFly ISP? If so, who authorises its use and under what conditions?

M. K. Sheda, the appellate authority of MTNL, responded to the above questions on August 3, 2013 with the following answers:

MTNL procures all its equipment through an open competitive bidding process and the details of all past tenders are available on the MTNL website. Equipment from multiple vendors are operational in GSM MTNL Packet-Core Network and specific names cannot be given due to security reasons.
MTNL uses the security equipment by the Department of Telecommunications, Government of India, to assist Indian law enforcement agencies. The details cannot be disclosed as the information is classified as "secret" as per MTNL IT Policy Revision 2.0 and also comes under Section -8 (1) (a) and (d) of the RTI Act 2005.
MTNL GSM Packet Core equipment for data access uses MTNL ISP as its interface with external entities. Thus information is pertaining to MTNL ISP and hence a reply may please be taken from the GM (Broadband) unit.
Same answer as "3" above.
Same answer as "3" above.

BSNL has still not responded to the above questions.

Click below to download the respective files:

For more details visit http://editors.cis-india.org/internet-governance/blog/rti-requests-to-bsnl-mtnl-regarding-security-equipment

Report on the 5th Privacy Round Table meeting

maria — 2013-07-26T08:24:27Z

This report entails an overview of the discussions and recommendations of the fifth Privacy Round Table in Calcutta, on 13th July 2013.

This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC.

In 2013, the Centre for Internet and Society (CIS) in collaboration with the Federation of Indian Chambers of Commerce and Industry (FICCI), and the Data Security Council of India (DSCI), is holding a series of seven multi-stakeholder round table meetings on “privacy” from April 2013 to October 2013. The CIS is undertaking this initiative as part of their work with Privacy International UK on the SAFEGUARD project.

In 2012, the CIS and DSCI were members of the Justice AP Shah Committee which created the “Report of Groups of Experts on Privacy”. The CIS has recently drafted a Privacy (Protection) Bill 2013, with the objective of contributing to privacy legislation in India. The CIS has also volunteered to champion the session/workshops on “privacy” in the meeting on Internet Governance proposed for October 2013.

At the roundtables the Report of the Group of Experts on Privacy, DSCI´s paper on “Strengthening Privacy Protection through Co-regulation” and the text of the Privacy (Protection) Bill 2013 will be discussed. The discussions and recommendations from the round table meetings will be presented at the Internet Governance meeting in October 2013.

The dates of the seven Privacy Round Table meetings are enlisted below:

New Delhi Roundtable: 13 April 2013
Bangalore Roundtable: 20 April 2013
Chennai Roundtable: 18 May 2013
Mumbai Roundtable: 15 June 2013
Kolkata Roundtable: 13 July 2013
New Delhi Roundtable: 24 August 2013
New Delhi Final Roundtable and National Meeting: 19 October 2013

Following the first four Privacy Round Tables in Delhi, Bangalore, Chennai and Mumbai, this report entails an overview of the discussions and recommendations of the fifth Privacy Round Table meeting in Kolkata, on 13th July 2013.

Presentation by Mr. Reijo Aarnio – Finnish Data Protection Ombudsman

The fifth Privacy Round Table meeting began with a presentation by Mr. Reijo Aarnio, the Finnish Data Protection Ombudsman. In particular, Mr. Aarnio initiated his presentation by distinguishing privacy and data protection and by emphasizing the need to protect both equally within a legal framework. Mr. Aarnio proceeded by highlighting that 96 percent of the Finnish community believes that data protection is necessary, especially since it is considered to play an essential role in the enhancement of the self-determination of the individual. Fuerthermore, Mr. Aarnio pointed out that the right to privacy in Finland in guaranteed under section 10 of the Finnish constitution.

The Finnish Data Protection Ombudsman argued that in order for India to gain European data protection adequacy, the implementation of a regulation for data protection in the country is a necessary prerequisite. Mr. Aarnio argued that although the draft Privacy (Protection) Bill 2013 provides a decisive step in regulating the use of data, the interception of communications and surveillance in India, it lacks in defining the data controller and the data subject, both of which should be legally specified.

In order to support his argument that India needs privacy legislation, the Ombudsman clarified the term “data protection” by stating that it relates to the following:

individual autonomy
the right to know
the right to live without undue interference
the right to be evaluated on the basis of correct and relevant information
the right to know the criteria automatic decision-making systems are based on
the right to trust data security
the right to receive assistance from independent authorities
the right to be treated in accordance with all other basic rights in a democracy
the right to have access to public documents
the freedom of speech

In addition to the above, Mr. Aarnio argued that the reason why data protection is important is because it ensures the respect for human dignity, individual autonomy and honor.

The Finnish Data Protection Ombudsman gave a brief overview of the development and history of data protection, by citing the oathe of Hippokrates, the Great Revolutions and World War II, all throughout which data protection has gained increased significance. Mr. Aarnio pointed out that as a result of the development and proliferation of technology, societies have evolved and that data protection is a major component of the contemporary Information Society. The Ombudsman stated that in the Information Society, information is money and open data and big data are products which are being commercialised and commodified. Hence, in order to ensure that human rights are not commericalised and commodified in the process, it is necessary to establish legal safeguards which can prevent potential abuse.

Article 8 of the European Charter of Fundamental Rights guarantees the protection of personal data. Mr. Aarnio argued that the Parliament is the most important data protection authority in Europe and that privacy is legally guaranteed on three levels:

Protection of personal life: The Criminal Code (chapter 24) addresses and protects freedom of speech and secrecy regulations
Communication: Protection of content and traffic data
Data Protection: The Personal Data Act creates Right to Know and to affect/impact, the right to organise one's personal life, automatic processing of personal data and maintenance of register

The Ombudsman also referred to the Directive 95/46/EC of the European Parliament of 24 October 1995 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

Mr. Aarnio argued that in the contemporary ecosystem of the Information Society, countries need “Privacy by Design”, which entails the description of the processing of personal data and the evaluation of its lawfulness. In particular, the purpose for the collection and processing of data should be legally defined, as well as whether such data will be shared with third parties, disclosed and/or retained. The Ombudsman argued that India needs to define its data controllers and to legally specify their roles, in order to ensure that the management of data does not result in the infringement upon the right to privacy and other human rights.

The Finnish Data Protection Ombudsman concluded his presentation by stating that data security is not only a technological matter, but also – and in some cases, mostly – a legal issue, which is why India should enact the draft Privacy (Protection) Bill 2013.

Discussion of the draft Privacy (Protection) Bill 2013

Chapter I: Definitions

The discussion of the draft Privacy (Protection) Bill 2013 commenced with a debate on whether such a Bill is necessary at all, given that section 43 of the IT Act is considered (by participants at the round table) to regulate the protection of data. It was pointed out that although section 43 of the Information Technology Act provides some rules for data protection, the Committee has stated that these rules are inadequate. In particular, India currently lacks statutory provisions dealing with data protection and rules are inadequate because they are subject to parliamentary debate, and the Parliament does not have the right to vote on rules. The Parliament does not have the right to amend rules, which means that it does not have the right to amend the rules on data protection under the IT Act. Since the rules under section 43 of the IT Act are not subject to parliamentary review, India needs a seperate privacy statutue. Hence, the round table reached a consensus on the discussion of the draft Privacy (Protection) Bill 2013.

Personal data is defined in the draft Privacy (Protection) Bill 2013 as any data which relates to a natural person, while sensitive personal data is defined as a subset of personal data, such as biometric data, medical history, sexual preference, political affiliation and criminal history. It was pointed out that race, religion and caste are not included in the Bill's definition for sensitive personal data because the Government of India refuses to acknowledge these types of information as personal data. According to the Government, the collection of such data is routine and there have been no cases when such data has been breached, which is why race, religion and caste should not be included in the definition for sensitive personal information. However, the last caste sensus took place in 1931 and since then there has been no caste sensus, because it is considered to be a sensitive issue. This contradictory fact to the government's position was pointed out during the round table meeting.

A participant argued that financial information should be included within the definition for sensitive personal data. This was countered by a participant who argued that India has the Credit Information Companies Act which covers credit information and sets out specific information for the protection of credit data by banks and relevant companies. Yet the question of whether general financial information should be included in the definition for sensitive personal data was further discussed, and many participants supported its inclusion in the definition.

The question of whether IP addresses should be included in the definition for personal data was raised. The response to this question was that IP addresses should be included in the definition since they relate to the identification of a natural person. However, the question of whether a specific IP address is considered personal data, as many individuals use the Web through the same IP address, remained unclear. Other participants raised the question of whether unborn humans and deceased persons should have privacy rights. The response to this was that in India, only the court can decide if a deceased person can have the right to privacy.

The controversy between the UID project and the protection of biometric data under the definition for sensitive personal information was discussed in the round table. In particular, it was pointed out that because the UID scheme requires the mass biometric collection in India is contradictory to the protection of such data under the Bill. As the UID scheme remains unregulated, it is unclear who will have access to the biometric data, who it will be shared with, whether it will be disclosed and retained and if so, for how long. All the questions which revolve around the implementation of the UID scheme and the use of the biometric data collected raise concerns in regards to what extent such data can realistically be protected under privacy legislation.

On this note, a participant mentioned that under EU regulation, an ID number is included in the definition for sensitive personal information and it was recommended that the same is added in India's draft Privacy (Protection) Bill 2013. Furthermore, a participant recommended that fingerprints are also included in the definition for sensitive personal data, especially in light of the NPR and UID scheme.

A participant argued that passwords should also be included in the definition for sensitive personal data, as well as private keys which are used for encryption and decryption. It was pointed out that section 69 of the IT Act requires the disclosure of encryption keys upon the request from authorities, which potentially can lead to the violation of privacy and other human rights. Hence the significance of protecting passwords and encryption keys which can safeguard data was highly emphasized and it was argued that they should definitely be included in the definition for sensitive personal data. This position was countered by a participant who argued that the Government of India should have access to private encyrption keys for national security purposes.

On the definition of sensitive personal data, it was emphasized that this term should relate to all data which can be used for discrimination, which is why it needs to be protected. It was further emphasized that it took Europe twelve years to reach a definition for personal data, which is why India still needs to look at the issue in depth and encounter all the possible violations which may potentially occur from the non-regulation of various types of data. Most participants agreed that financial information, passwords and private encryption keys should be added in the definition for sensitive personal data.

The fifth round table entailed a debate on whether political affiliation should be included in the definition for sensitive personal data. In particular, one participant argued that political parties disclose the names of their members and that in many cases they are required to do in order to show their source of income. Hence, it was argued that political affiliation should not be included in the definition for sensitive personal data, since it is not realistic to expect political parties to protect their members' privacy. This was countered by other participants who argued that anonymity in political communications is important, especially when an individual is in a minority position, which is why the term political affiliation should be included in the definition for sensitive personal data.

The discussion on the definitions in the draft Privacy (Protection) Bill 2013 concluded with comments that the definiton for surveillance is very exclusive of many types of surveillance. In particular, it was argued that the definition for surveillance does not appear to cover artificial intelligence, screen shots and various other forms of surveillance, all of which should be regulated.

Chapter II: Right to Privacy

Section 4 of the draft Privacy (Protection) Bill 2013 states that all natural persons have a right to privacy. Section 5 of the Bill includes exemptions to the right to privacy. On this note, it was pointed out that during the round table that there is no universal definition of privacy and thus it is challenging to define the term and to regulate it. Furthermore, the rapid pace at which technology is proliferating was emphasized, along with its impact on the right to privacy. For example, it was mentioned that emails were not covered by privacy legislation in the past, but this needs to be amended accordingly. The European Data Protection Directive was established in 1995 and does not regulate many privacy issues which arise through the Internet, which is why it is currently being reviewed. Similarily, it was argued that privacy legislation in India should encompass provisions for potential data breaches which may occur through the Internet and various forms of technology.

A participant argued that the draft Privacy (Protection) Bill 2013 should include provisions for data subjects, which enable them to address their rights. In particular, it was argued that data subjects should have the right to access information collected and retained about them and that they should have the right to make corrections. The reponse to this comment was that the Bill may be split into two seperate Bills, where the one would regulate data protection and the other would regulate the interception of communications and surveillance, while the data subject would be addressed extensively. Furthermore, participants raised questions of how to define the data controller and the data subjects within the Indian context.

Other questions which were raised during the round table included whether spam should be addressed by the Bill. Several participants argued that spam should not be regulated, as it is not necessarily harmful to data subjects. Other participants argued that the isse of access to data should be addressed prior to the definition of privacy. Another argument was that commerical surveillance should not be conducted within restrictions, which is why it should not be inlcuded in the exemptions to the right to privacy. It was also pointed out that residential surveillance should be allowed, as long as the cameras are pointed inwards and do not capture footage of third parties outside of a residence. On this note, it was argued that surveillance in the work place should also be exempted from the right to privacy, as that too can be considered the private property of the owner. Moreover, it was emphasized that the surveillance of specific categories of people should also be excluded from the exemptions to the right to privacy.

A participant argued that in some cases, NGOs may be collecting information for some “beneficial purpose” and that such cases should be excluded from the exemptions to the right to privacy. Other participants argued that in many cases, data needs to be collected for market research and that the Bill should regulate what applies in such cases. All such arguments were countered by a participant, who argued that Section 5 of the Bill on the exemptions to the right to privacy should be deleted, as it creates to many complications. This recommendation was backed up by the example of a husband capturing a photograph of his wife and then publishing the image without her consent.

During this discussion, a participant raised the question of to what extent the right to privacy applies to minors. This question was supported by the example of Facebook, where many minors have profiles but the extent to which this data is protected remains ambiguous. Furthermore, it was pointed out that it remains unclear whether privacy legislation can practically safeguard minors who choose to share their data online. A participant responded to these concerns by stating that Facebook is a data controller and has to comply with privacy law to protect its customers' data. It was pointed out that it does not matter if the data controller is a company or an NGO; in every case, the data controller is obliged to comply with data protection law and regulations.

Furthermore, it was pointed out that Facebook allows for minors aged 13 to create a profile, while it remains unclear how minors can enforce their privacy rights. In particular, it remains unclear how the mediated collection of minors' data can be regulated and it was recommended that this is addressed by the Bill. A participant replied to this by stating that Indian laws rule in favour of minors, but that this simultaneously remains a grey area. In particular, it was pointed out that rules under section 43 of the Information Technology (IT) Act cover Internet access by minors, but this still remains an unclear area which needs further debate and analysis.

The question which prevailed at the end of the discussion of Chapter 2 of the Bill was on the social media and minors, and on how minors' data can be protected when it is being published immediately through the social media, such as Facebook. Furthermore, it was recommended that the Bill addresses the practical operationalisation of the right to privacy within the Indian context.

Chapter III: Protection of Personal Data

The discussion of Chapter 3 of the draft Privacy (Protection) Bill 2013 on the protection of personal data commenced with a reference to the nine privacy principles of the Justice AP Shah Justice Committee. The significance of the principles of notice and consent were outlined, as it was argued that individuals should have the right to be informed about the data collected about them, as well as to have the rigt to access such data and make possible corrections.

Collection of Personal Data

The discussion on the collection of personal data (as outlined in Section 6 of Chapter 3 of the Bill) commenced with a participant arguing that a company seeking to collect personal data should always have a stated function. In particular, a company selling technological products or services should not collect biometric data, for example, unless it serves a specified function. It was pointed out that data collection should be restricted to the specified purposes. For example, a hospital should be able to collect medical data because it relates to its stated function, but an online company which provides services should not be eligible to collect such data, as it deviates from its stated function.

During the discussion, it was emphasized that individuals should have the right to be informed when their data is being collected, which data is being collected, the conditions for the disclosure of such data and everything else that revolves around the use of their data once it has been collected. However, a participant questioned whether it is practically feasible for individuals to provide consent to the collection of their data every time it is being collected, especially since the privacy policies of companies keep changing. Moreover, it was questioned whether companies can or should resume the consent of their customers once their privacy policy has changed. On this note, a participant argued that companies should be obliged to notify their customers every time their privacy policy changes and every time the purpose behind their data collection changes.

On the issue of consent for data collection, a participant argued that individuals should have the right to withdraw their consent, even after their data has been collected and in such cases, such data should be destroyed. This was countered by another participant who argued that it is not realistic to expect companies to acquire individual consent every time the purpose behind data collection changes, nor is it feasible to allow for the withdrawal of consent without probable cause.

The issue of indirect consent to the collection of personal data was raised and, in particular, several participants argued that the Bill should have provisions which would regulate circumstances where indirect consent can be obtained for the collection of personal data. Furthermore, it was emphasized that the Bill should also include a notice for all potential purposes of data collection which may arise in the future; if the purpose for data collection changes based on conditions specified, then companies should not be mandated to notify individuals. Moreover, a participant argued that the Bill should include provisions which would enable individuals to opt-in and/or opt-out from data collection.

On the issue of consent, it was further outlined that consent provides a legitimate purpose to process data and that the data subject should have the right to be informed prior to the collection of his or her data. However, it was emphasized that the draft Privacy (Protection) Bill 2013 is a very strict regulation, as consent cannot always be acquired prior to data collection, because there are many cases where this is not practically feasible. It was pointed out that in the European Data Protection Directive, it is clear that consent cannot always be acquired prior to data collection. The example of medical cases was mentioned, as patients may not always be capable to provide consent to data collection which may be necessary.

In particular, it was highlighted that the European Data Protection Directive includes provisions for the processing of personal data, as well as exceptions for when consent is not required prior to data collection. The Directive guarantees the legitimate interest of the data controller and data processing is based upon the provisions of privacy legislation. The outsourcing of data is regulated in the European Union, and it was recommended that India regulates it too. Following this comment, it was stated that the recent leaks on the NSA's surveillance raise the issue of non-consentual state collection of data and non-consentual private disclosure of data and a brief debate revolved around these issues in the round table.

On the issue of mediated data collection, the situations in which collected data is mediated by third parties was analysed. It was recommended that the law is flexible to address the various types of cases when collected data is mediated, such as when a guardian needs to handle and take decisions for data of a mentally disabled person being collected. However, it was pointed out that mediated data collection should be addressed sectorally, as a doctor, for example, would address mediated data in a different manner than a company. It was emphasized that specific cases – such a parent taking a mediated decision on the data collection of his or her child – should be enabled, whereas all other cases should be prohibited. Thus it was recommended that language to address the mediated collection of data should be included in the Bill.

A participant raised the question of whether there should be seperate laws for the private collection of data and state collection of data. It was mentioned that this is the case in Canada. Another question which was raised was what happens when state collectors hire private contractors. The UID was brought as an example of state collection of data, while private contractors have been hired and are involved in the process of data collection. This could potentially enable the collection and access of data by unauthorised third parties, to which individuals may have not given their consent to. Thus it was strongly recommended that the Bill addresses such cases and prevents unauthorised collection and access of data.

The discussion on the collection of personal data ended with an interesting test case study for privacy: should the media have the right to disclose individuals' personal data? A debate revolved around this question and participants recommended that the Bill regulates the collection, processing, sharing, disclosure and retention of personal data by the media.

Retention of Personal Data

The discussion on the retention of personal data commenced with the statement that there are various exceptions to the retention of data in India, which are outlined in various court cases. It was pointed out that data should be retained in compliance with the law, but this is problematic as, in various occasions, a verbal order by a policeman can be considered adequate, but this can potentially increase the probability for abuse. A question which was raised was whether an Act of Parliament should allow for the long term storage of data, especially when there is inadequate data to support its long-term retention. It was pointed out that in some cases there are laws which allow for the storage of data for up to ten years, without the knowledge – let alone the consent – of the individual. Thus, the issue of data retention in India remains vague and should be addressed by the draft Privacy (Protection) Bill 2013.

Questions were raised on the duration of data retention periods and on whether there should be one general data retention law or several sectoral data retention laws. The participants disagreed on whether an Act of Parliament should regulate data retention or whether data retention should be regulated by sectoral authorities. A participant recommended “privacy by design” and stated that the question of data retention should be addressed by data controllers. Other participants raised the question of purpose limitation, especially for cases when data is being re-retained after the end of its retention period. A participant recommended that requirements for the anonymisation of data once it has exceeed its retention period should be established. However, this proposal was countered by participants who argued that the pracitcal enforcement of the anonymisation of retained data is not feasible within India.

Destruction of Personal Data

The retention of personal data can be prevented once data has been destroyed. However, participants argued that various types of data are being collected through surveillance products which are controlled by private parties. In such cases, it was argued that it remains unclear how it will be verified that data has indeed being destroyed.

A participant argued that the main problem with data destruction is that even if data has been deleted, it can be retrieved up to seven times; thus the question which arises is how can individuals know if their data has been permanently destroyed, or if it is being secretly retrieved. Questions were raised on how the permanent retention of data can be prevented, especially when even deleted data can be retrieved. Hence it was recommended that information security experts cooperate with data controllers and the Privacy Commissioner, to ensure that data is permanently destroyed and/or that data is not being accessed after the end of its retention period. Such experts would ensure that data is actually being destroyed.

Another participant pointed out the difference between the wiping of data and the deletion of data. In particular, the participant argued that data is being deleted when it is being overwritten by other data, and can potentially be recovered. Wiping of data, on the other hand, involves the wiping out of data which can never be recovered. The participant recommended that the Bill explicitly states that data is wiped out in order to ensure that data is not being indirectly retained.

Processing of Personal Data

The dicsussion on the processing of personal data began with the question of national archives. In particular, participants argued that if the processing of data is strictly regulated, that would restrict access to national archives and the draft Privacy (Protection) Bill 2013 should address this issue.

Questions were raised on the non-consentual processing of personal data and on how individual consent should be acquired prior to the processing of personal data. It was pointed out that the Article 29 Working Party has published an Opinion on purpose limitation with regards to data processing and it was recommended that a similar approach is adopted in India.

Furthermore, it was stated that IT companies are processing data from the EU and the U.S., but it remains unclear how individual consent can be obtained in such cases. A debate evolved on how to bind foreign data processors to meet the data requirements of India, as a minimum prerequisite to ensure that outsourced data is not breached. In light of the Edward Snowden leaks of NSA surveillance, many questions were raised on how Indian data outsourced and stored abroad can be protected.

It was highlighted during the round table that all data processing in India requires certification, but since the enforceability of the contracts relies on individuals, this raises issues of data security. Moreover, questions were raised on how Indian companies can protect the data of their foreign data subjects. Thus, it was recommended that the processing of data is strictly regulated through the draft Privacy (Protection) Bill 2013 to ensure that outsourced data and data processed in the country is not breached.

Security of Personal Data

On the issue of data security, the participants argued that the data subject should always be informed in cases when the confidentiality of their personal data is violated. Confidentiality is usually contractually limited, whereas secrecy is not, which is why both terms are included in the draft Privacy (Protection) Bill 2013. In particular, secrecy is usually used for public information, whereas confidentiality is not.

Participants argued that the Bill should include restrictions on the media, in order to ensure that the confidentiality and integrity of their sources' data is preserved. Several participants stated that the Bill should also include provisions for whistleblowers which would provide security and confidentiality for their data. The participants of the round table engaged in a debate on whether the media should be strictly regulated in order to ensure the confidentiality of their sources' data. On the one hand, it was argued that numerous data breaches have occured as a result of the media mishandling their sources' data. On the other hand, it was stated that all duties of secrecy are subject to the public interest, which is why the media reports on them and which is why the media should not be restricted.

Disclosure of Personal Data

The discussion on the disclosure of personal data commenced with participants pointing out that the draft Privacy (Protection) Bill 2013 does not include requirements for consent prior to the disclosure of personal data, which may potentially lead to abuse. Questions were raised on the outsourcing of Indian data abroad and on the consequences of its foreign disclosure. Once data is outsourced, it remains unclear how the lawful disclosure or non-disclosure of data can be preserved, which is why it was recommended that the Bill addresses such issues.

A participant argued that there is a binding relationship between the data controller and the data subject and that disclosure should be regulated on a contractual level. Another participant raised the question of enforcement: How can regulations on the disclosure of personal data be enforced? The response to this question was that the law should focus on the data controller and that when Indian data is being outsourced abroad, the Indian data controller should ensure that the data subjects' data is not breached. However, other participants raised the question of how data can be protected when it is outsourced to countries where the rule of law is not strong and when the country is considered inadequate in terms of data protection.

With an increased transnational flow of information, questions arise on how individuals can protect their information. A participant recommended that it should be mandatory for companies to state in their contracts who they are outsourcing data to and whether such data will be disclosed to third parties. However, this proposal as countered by a participant who argued that even if this was inforced, it is still not possible to enforce the rights of an Indian data subject in a country which does not have a strong rule of law or which generally has weak legislation. A specific example was mentioned, where E.G. Infosys and Wipro Singapore have a contractual agreement and Indian data is outsourced. It was pointed out that if such data is breached, it remains unclear if the individual should address this issue to Wipro India, as well as which law should apply in this case and whether companies should be liable.

A participant suggested that the data controller discloses data without having acquired prior consent, if the Government of India requests it. However, this was countered by a participant who argued that even in such a case, the question of regulating access to data still remains. Other participants argued that the Right to Information Act has been misused and that too much information is currently being disclosed. It was recommended that the Right to Information Act is amended and that the Bill includes strict regulations for the disclosure of personal data.

Meeting Conclusion

The fifth Privacy Round Table meeting commenced with a presentation on privacy and data protection by Mr. Reijo Aarnio, the Finnish Data Protection Ombudsman, and proceeded with a discussion of the draft Privacy (Protection) Bill 2013. The participants engaged in a heated debate and provided recommendations for the definitions used in the Bill, as well as for the regulation of data protection. The recommendations for the improvement of the draft Privacy (Protection) Bill 2013 will be considered and incorporated in the final draft.

For more details visit http://editors.cis-india.org/internet-governance/blog/report-on-the-5th-privacy-round-table

Report on the 4th Privacy Round Table meeting

maria — 2013-07-12T11:04:25Z

This report entails an overview of the discussions and recommendations of the fourth Privacy Round Table in Mumbai, on 15th June 2013.

This research was undertaken as part of the 'SAFEGUARDS' project that CIS is undertaking with Privacy International and IDRC

In furtherance of Internet Governance multi-stakeholder Initiatives and Dialogue in 2013, the Centre for Internet and Society (CIS) in collaboration with the Federation of Indian Chambers of Commerce and Industry (FICCI), and the Data Security Council of India (DSCI), is holding a series of six multi-stakeholder round table meetings on “privacy” from April 2013 to August 2013. The CIS is undertaking this initiative as part of their work with Privacy International UK on the SAFEGUARD project.

At the roundtables the Report of the Group of Experts on Privacy, DSCI´s paper on “Strengthening Privacy Protection through Co-regulation” and the text of the Privacy (Protection) Bill 2013 will be discussed. The discussions and recommendations from the six round table meetings will be presented at the Internet Governance meeting in October 2013.

The dates of the six Privacy Round Table meetings are enlisted below:

New Delhi Roundtable: 13 April 2013
Bangalore Roundtable: 20 April 2013
Chennai Roundtable: 18 May 2013
Mumbai Roundtable: 15 June 2013
Kolkata Roundtable: 13 July 2013
New Delhi Final Roundtable and National Meeting: 17 August 2013

Following the first three Privacy Round Tables in Delhi, Bangalore and Chennai, this report entails an overview of the discussions and recommendations of the fourth Privacy Round Table meeting in Mumbai, on 15th June 2013.

Discussion of the Draft Privacy (Protection) Bill 2013

Discussion of definitions: Chapter 1

The fourth Privacy Round Table meeting began with a discussion of the definitions in Chapter 1 of the draft Privacy (Protection) Bill 2013. In particular, it was stated that in India, the courts argue that the right to privacy indirectly derives from the right to liberty, which is guaranteed in article 21 of the constitution. However, this provision is inadequate to safeguard citizens from potential abuse, as it does not protect their data adequately. Thus, all the participants in the meeting agreed with the initial notion that India needs privacy legislation which will explicitly regulate data protection, the interception of communications and surveillance within India. To this extent, the participants started a thorough discussion of the definitions used in the draft Privacy (Protection) Bill 2013.

It was specified in the beginning of the meeting that the definition of personal data in the Bill applies to natural persons and not to juristic persons. A participant argued that the Information Technology Act refers to personal data and that the draft Privacy (Protection) Bill 2013 should be harmonised with existing rules. This was countered by a participant who argued that the European Union considers the Information Technology Act inadequate in protecting personal data in India and that since India does not have data secure adequacy, the Bill and the IT Act should not be harmonised.

Other participants argued that all other relevant acts should be quoted in the discussion so that it does not overlap with existing provisions in other rules, such as the IT Act. Furthermore, this was supported by the notion that the Bill should not clash with existing legislation, but this was dismissed by the argument that this Bill – if enacted into law – would over right all other competing legislation. Special laws over right general laws in India, but this would be a special law for the specific purpose of data protection.

The definition of sensitive personal data includes biometric data, political affiliation and past criminal history, but does not include ethnicity, caste, religion, financial information and other such information. It was argued that one of the reasons why such categories are excluded from the definition of sensitive personal data is because the government requests such data on a daily basis and that it is not willing to take any additional expense to protect such data. It was stated that the Indian government has argued that such data collection is necessary for caste census and that financial information, such as credit data, should not be included in the definition for sensitive personal data, because a credit Act in India specifically deals with how credit data should be used, shared and stored.

Such arguments were backlashed by participants arguing that definitions are crucial because they are the “building blocks” of the entire Bill and that ethnicity, caste, religion and financial information should not be excluded from the Bill, as they include information which is sensitive within the Indian context. In particular, some participants argued that the Bill would be highly questioned by countries with strong privacy legislation, as certain categories of information, such as ethnicity and caste, are definitely considered to be sensitive personal information within India. The argument that it is too much of a bureaucratic and financial burden for the Indian government to protect such personal data was countered by participants who argued that in that case, the government should not be collecting that information to begin with – if it cannot provide adequate safeguards.

The debate on whether ethnicity, religion, caste and financial information should be included in the definition for sensitive personal data continued with a participant arguing that no cases of discrimination based on such data have been reported and that thus, it is not essential for such information to be included in the definition. This argument was strongly countered by participants who argued that the mere fact that the government is interested in this type of information implies that it is sensitive and that the reasons behind the governments´ interest in this information should be investigated. Furthermore, some participants argued that a new provision for data on ethnicity, religion, caste and financial information should be included, as well as that there is a difference between voluntarily handing over such information and being forced to hand it over.

The inclusion of passwords and encryption keys in the definition of sensitive personal data was highly emphasized by several participants, especially since their disclosure can potentially lead to unauthorised access to volumes of personal data. It was argued that private keys in encryption are extremely sensitive personal data and should definitely be included within the Bill.

In light of the NSA leaks on PRISM, several participants raised the issue of Indian authorities protecting data stored in foreign servers. In particular, some participants argued that the Bill should include provisions for data stored in foreign servers in order to avoid breaches for international third parties. However, a participant argued that although Indian companies are subject to the law, foreign data processors cannot be subject to Indian law, which is why they should instead provide guarantees through contracts.

Several participants strongly argued that the IT industry should not be subject to some of the privacy principles included in the Report of the Group of Experts on Privacy, such as the principle of notice. In particular, they argued that customers choose to use specific services and that by doing so, they trust companies with their data; thus the IT industry should not have to comply with the principle of notice and should not have to inform individuals of how they handle their data.

On the issue of voluntary disclosure of personal data, a participant argued that, apart from the NPR and UID, Android and Google are conducting the largest data collection within India and that citizens should have the jurisdiction to go to court and to seek that data. The issue of data collection was further discussed over the next sessions.

Right to Privacy: Chapter 2

The discussion of the right to privacy, as entailed in chapter 2 of the draft Privacy (Protection) Bill 2013, started with a participant stating that governments own the data citizens hand over to them and that this issue, along with freedom from surveillance and illegal interception, should be included in the Bill.

Following the distinction between exemptions and exceptions to the right to privacy, a participant argued that although it is clear that the right to privacy applies to all natural persons in India, it is unclear if it also applies to organizations. This argument was clarified by a participant who argued that chapter 2 clearly protects natural persons, while preventing organisations from intervening to this right. Other participants argued that the language used in the Bill should be more gender neutral and that the term “residential property” should be broadened within the exemptions to the right to privacy, to also include other physical spaces, such as shops. On this note, a participant argued that the word “family” within the exemptions should be more specifically defined, especially since in many cases husbands have controlled their wives when they have had access to their personal accounts.

The definition of “natural person” was discussed, while a participant raised the question of whether data protection applies to persons who have undergone surgery and who have changed their sexual orientation; it was recommended that such provisions are included within the Bill. The above questions were answered by a participant who argued that the generic European definitions for “natural persons” and “family” could be adopted, as well as that CCTV cameras used in public places, such as shops, should be subject to the law, because they are used to monitor third parties.

Other participants suggested that commercial violations are not excluded from the Bill, as the broadcasting of people, for example, can potentially lead to a violation of the right to privacy. In particular, it was argued that commercial establishments should not be included in the exemptions section of the right to privacy, in contrast to other arguments that were in favour of it. Furthermore, participants argued that the interaction between transparency and freedom of information should be carefully examined and that the exemptions to the right to privacy should be drafted accordingly.

Protection of Personal Data: Chapter 3

Some of the most important discussions in the fourth Privacy Round Table meeting revolved around the protection of personal data.

Collection of personal data

The discussion on the collection of personal data started with a statement that the issue of individual consent prior to data collection is essential and that in every case, the data subject should be informed of its data collection, data processing, data sharing and data retention.

It was pointed out that, unlike most privacy laws around the world, this Bill is affirmative because it states that data can only be collected once the data subject has provided prior consent. It was argued that if this Bill was enacted into law, it would probably be one of the strictest laws in the world in terms of data collection, because data can only be collected with individual consent and a legitimate purpose. Data collection in the EU is not as strict, as there are some exemptions to individual consent; for example, if someone in the EU has a heart attack, other individuals can disclose his or her information. It was emphasized that as this Bill limits data collection to individual consent, it does not serve other cases when data collection may be necessary but individual consent is not possible. A participant pointed out that, although the Justice AP Shah Report of the Group of Experts on Privacy states that “consent may not be acquired in some cases”, such cases are not specified within the Bill.

Other issues that were raised are that the Bill does not specify how individual consent would be obtained as a prerequisite to data collection. In particular, it remains unclear whether such consent would be acquired through documentation, a witness or any other way. Thus it was emphasized that the method for acquiring individual consent should be clearly specified within the Bill, especially since it is practically hard to obtain consent for large portions of the Indian population that live below the line of poverty.

A participant argued that data collection on private detectives, from reality TV shows and on physical movement and location should also be addressed in the Bill. Furthermore, other participants argued that specific explanations to exempt medical cases and state collection of data which is directly related to the provision of welfare should be included in the Bill. Participants recommended that individuals should have the right to opt out from data collection for the purpose of providing welfare programmes and other state-run programmes.

The need to define the term “legitimate purpose” was pointed out to ensure that data is not breached when it is being collected. A participant recommended the introduction of a provision in the Bill for anonymising data in medical case studies and it was pointed out that it is very important to define what type of data can be collected. In particular, it was argued that a large range of personal data is being collected in the name of “public health” and “public security” and that, in many cases, patients may provide misinformed consent, because they may think that the revelation of their personal data is necessary, when actually it might not be. It was recommended that this issue is addressed and that necessary provisions are included in the Bill.

In the cases where data is collected for statistics, individuals may not be informed of their data being collected and may not provide consent. It was also recommended that this issue is addressed and included in the Bill. However, it was also pointed out that in many cases, individuals may choose to use a service, but they may not be able to consent to their data collection and Android is an example of this. Thus it was argued that companies should be transparent about how they handle users´ data and that they should require individuals´ consent prior to data collection.

It was emphasized that governments have a duty of transparency towards their citizens and that the fact that, in many cases, citizens are obliged to hand over their data without giving prior consent to how their data is being used should be taken into consideration. In particular, it was argued that many citizens need to use specific services or welfare programmes and that they are obliged to hand over their personal information. It was recommended that the Bill incorporates provisions which would oblige all services to acquire individual consent prior to data collection. However, the issue that was raised is that often companies provide long and complicated contracts and policy guides which discourage individuals from reading them and thus from providing informed consent; it was recommended that this issue is addressed as well.

Storage and destruction of personal data

The discussion on the storage and destruction of personal data started with a statement that different sectors should have different data retention frameworks. The proposal that a ubiquitous data retention framework should not apply to all sectors was challenged by a participant who stated that the same data retention period should apply to all ISPs and telecoms. Furthermore, it was added that regulators should specify the data retention period based on specific conditions and circumstances. This argument was countered by participants who argued that each sector should define its data retention framework depending on many variables and factors which affect the collection and use of data.

In European laws, no specific data retention periods are established. In particular, European laws generally state that data should only be retained for a period related to the purpose of its collection. Hence it was pointed out that data retention frameworks should vary from sector to sector, as data, for example, may need to be retained longer for medical cases than for other cases. This argument, however, was countered by participants who argued that leaving the prescription of a data retention period to various sectors may not be effective in India.

Questions of how data retention periods are defined were raised, as well as which parties should be authorised to define the various purposes for data retention. One participant recommended that a common central authority is established, which can help define the purpose for data retention and the data retention period for each sector, as well as to ensure that data is destroyed once the data retention period is over. Another participant recommended that a three year data retention period should be applied to all sectors by default and that such periods could be subject to change depending on specific cases.

Security of personal data and duty of confidentiality

Participants recommended that the definition of “data integrity” should be included in Chapter 1 of the draft Privacy (Protection) Bill 2013. Other participants raised the need to define the term “adequacy” in the Bill, as well as to state some parameters for it. It was also suggested that the term “adequacy” could be replaced by the term “reasonable”.

One of the participants raised the issue of storing data in a particular format, then having to transfer that data to another format which could result in the modification of that data. It was pointed out that the form and manner of securing personal data should be specifically defined within the Bill. However, it was argued that the main problem in India is the implementation of the law, and that it would be very difficult to practically implement the draft Privacy (Protection) Bill in India.

Disclosure of personal data

The discussion on the disclosure of personal data started with a participant arguing that the level of detail disclosed within data should be specified within the Bill. Another participant argued that the privacy policies of most Internet services are very generic and that the Bill should prevent such services from publicly disclosing individuals´ data. On this note, a participant recommended that a contract and a subcontract on the disclosure of personal data should be leased in order to ensure that individuals are aware of what they are providing their consent to.

It was recommended that the Bill should explicitly state that data should not be disclosed for any other purpose other than the one for which an individual has provided consent. Data should only be used for its original purpose and if the purpose for accessing data changes within the process, consent from the individual should be acquired prior to the sharing and disclosure of that data. A participant argued that banks are involved with consulting and other advisory services which may also lead to the disclosure of data; all such cases when information is shared and disclosed to (unauthorised) third parties should be addressed in the Bill.

Several participants argued that companies should be responsible for the data they collect and that should not share it or disclose it to unauthorised third parties without individuals´ knowledge or consent. On this note, other participants argued that companies should be legally allowed to share data within a group of companies, as long as that data is not publicly disclosed. An issue that was raised by one of the participants is that online companies, such as Gmail, usually acquire consent from customers through one “click” to a huge document which not only is usually not read by customers, but which vaguely entails all the cases for which individuals would be providing consent for. This creates the potential for abuse, as many specific cases which would require separate, explicit consent, are not included within this consent mechanism.

This argument was countered by a participant who stated that the focus should be on code operations for which individuals sign and provide consent, rather than on the law, because that would have negative implications on business. It was highlighted that individuals choose to use specific services and that by doing so they trust companies with their data. Furthermore, it was argued that the various security assurances and privacy policies provided by companies should suffice and that the legal regulation of data disclosure should be avoided.

Consent-based sharing of data should be taken into consideration, according to certain participants. The factor of “opt in” should also be included when a customer is asked to give informed consent. Participants also recommended that individuals should have the power to “opt out”, which is currently not regulated but deemed to be extremely important. Generally it was argued that the power to “opt in” is a prerequisite to “opt out”, but both are necessary and should be regulated in the Bill.

A participant emphasized the need to regulate phishing in the Bill and to ensure that provisions are in place which could protect individuals´ data from phishing attacks. On the issue of consent when disclosing personal data, participants argued that consent should be required even for a second flow of data and for all other flows of data to follow. In other words, it was recommended that individual consent is acquired every time data is shared and disclosed. Moreover, it was argued that if companies decide to share data, to store it somewhere else or to disclose it to third parties years after its initial collection, the individual should have the right to be informed.

However, such arguments were countered by participants who argued that systems, such as banks, are very complex and that they don´t always have a clear idea of where data flows. Thus, it was argued that in many cases, companies are not in a position to control the flow of data due to a lack of its lack of traceability and hence to inform individuals every time their data is being shared or disclosed.

Participants argued that the phrase “threat to national security” in section 10 of the Bill should be explicitly defined, because national security is a very broad term and its loose interpretation could potentially lead to data breaches. Furthermore, participants argued that it is highly essential to specify which authorities would determine if something is a threat to national security.

The discussion on the disclosure of personal data concluded with a participant arguing that section 10 of the Bill on the non-disclosure of information clashes with the Right to Information Act (RTI Act), which mandates the opposite. It was recommended that the Bill addresses the inevitable clash between the non-disclosure of information and the right to information and that necessary provisions are incorporated in the Bill.

Presentation by Mr. Billy Hawkes – Irish Data Protection Commissioner

The Irish Data Protection Commissioner, Mr. Billy Hawkes, attended the fourth Privacy Round Table meeting in Mumbai and discussed the draft Privacy (Protection) Bill 2013.

In particular, Mr. Hawkes stated that data protection law in Ireland was originally introduced for commercial purposes and that since 2009 privacy has been a fundamental right in the European Union which spells out the basic principles for data protection. Mr. Hawkes argued that India has successful outsourcing businesses, but that there is a concern that data is not properly protected. India has not been given data protection adequacy by the European Union, mainly because the country lacks privacy legislation.

There is a civic society desire for better respect for human rights and there is the industrial desire to be considered adequate by the European Union and to attract more international customers. However, privacy and data protection are not covered adequately in the Information Technology Act, which is why Mr. Hawkes argued that the draft Privacy (Protection) Bill 2013 should be enacted in compliance with the principles from the Justice AP Shah Report on the Group of Experts on Privacy. Enacting privacy legislation in India would, according to Mr. Hawkes, be a prerequisite so that India can potentially be adequate in data protection in the future.

The Irish Data Protection Commissioner referred to the current negotiations taking place in the European Union for the strengthening of the 1995 Directive on Data Protection, which is currently being revisited and which will be implemented across the European Union. Mr. Hawkes emphasized that it is important to have strong enforcement powers and to ask companies to protect data. In particular, he argued that data protection is good customer service and that companies should acknowledge this, especially since data protection reflects respect towards customers.

Mr. Hawkes highlighted that other common law countries, such as Canada and New Zealand, have achieved data secure adequacy and that India can potentially be adequate too. More and more countries in the world are seeking European adequacy. Privacy law in India would not only safeguard human rights, but it´s also good business and would attract more international customers, which is why European adequacy is important. In every outsourcing there needs to be a contract which states that the requirements of the data controller have been met. Mr. Hawkes emphasized that it is a competitive disadvantage in the market to not be data adequate, because most countries will not want their data outsourced to countries which are inadequate in data security.

As a comment to previous arguments stated in the meeting, it was pointed out that in Ireland, if companies and banks are not able to track the flow of data, then they are considered to be behaving irresponsibly. Furthermore, Mr. Hawkes states that data adequacy is a major reputational issue and that inadequacy in data security is bad business. It is necessary to know where the responsibility for data lies, which party initially outsourced the data and how it is currently being used. Data protection is a fundamental right in the European Union and when data flows outside the European Union, the same level of protection should apply. Thus other non-EU countries should comply with regulations for data protection, not only because it is a fundamental human right, but also because it is bad business not to do so.

The Irish Data Protection Commissioner also referred to the “Right to be Forgotten”, which is the right to be told how long data will be retained for and when it will be destroyed. This provides individuals some control over their data and the right to demand this control.

On the funding of data protection authorities, Mr. Hawkes stated that funding varies and that in most cases, the state funds the data protection authority – including Ireland. Data protection authorities are substantially funded by their states across the European Union and they are allocated a budget every year which is supposed to cover all their costs. The Spanish data protection authorities, however, are an exception because a large amount of their activities are funded by fines.The data protection authorities in the UK (ICO) are funded through registration fees paid by companies and other organizations.

When asked about how many employees are working in the Irish data protection commissioner´s office, Mr. Hawkes replied that only thirty individuals are employed. Employees working in the commissioner´s office are responsible for overseeing the protection of the data of Facebook users, for example. Facebook-Ireland is responsible for handling users´ data outside of North America and the commissioner´s office conducted a detailed analysis to ensure that data is protected and that the company meets certain standards. Facebook´s responsibility is limited as a data controller as individuals using the service are normally covered by the so-called "household exemption" which puts them outside the scope of data protection law. The data protection commissioner conducts checks and balances, writes reports and informs companies that if they comply with privacy and data protection, then they will be supported.

Data protection in Ireland covers all the organizations, without exception. Mr. Hawkes stated that EU data protection commissioners meeting in the "Article 29" Working Party spend a significant amount of their time dealing with companies like Google and Facebook and with whether they protect their customers´ data.

The Irish Data Protection Commissioner recommended that India establishes a data protection commission based on the principles included in the Justice AP Shah Report of the Group of Experts on Privacy. In particular, an Indian data protection commission would have to deal with a mix of audit inspections, complaints, greater involvement with sectors, transparency, accountability and liability to the law. Mr. Hawkes emphasized that codes of practice should be implemented and that the focus should not be on bureaucracy, but on accountability. It was recommended that India should adopt an accountability approach, where punishment will be in place when data is breached.

On the recent leaks on the NSA´s surveillance programme, PRISM, Mr. Hawkes commented that he was not surprised. U.S. companies are required to give access to U.S. law enforcement agencies and such access is potentially much looser in the European Union than in the U.S., because in the U.S. a court order is normally required to access data, whereas in the European Union that is not always the case. Mr. Hawkes stated that there needs to be a constant questioning of the proportionality, necessity and utility of surveillance schemes and projects in order to ensure that the right to privacy and other human rights are not violated.

Mr. Hawkes stated that the same privacy law should apply to all organizations and that India should ensure its data adequacy over the next years. The Irish Data Protection Commissioner is responsible for Facebook Ireland and European law is about protecting the rights of any organisation that comes under European jurisdiction, whether it is a bank or a company. Mr. Billy Hawkes emphasized that the focus in India should be on adequacy in data security and in protecting citizens´ rights.

Meeting conclusion

The fourth Privacy Round Table meeting entailed a discussion of the draft Privacy (Protection) Bill 2013 and Mr. Billy Hawkes, the Irish Data Protection Commissioner, gave a presentation on adequacy in data security and on his thoughts on data protection in India. The discussion on the draft Privacy (Protection) Bill 2013 led to a debate and analysis of the definitions used in the Bill, of chapter 2 on the right to privacy, and on data collection, data retention, data sharing and data disclosure. The participants provided a wide range of recommendations for the improvement of the draft Privacy (Protection) Bill and all will be incorporated in the final draft. The Irish Data Protection Commissioner, Mr. Billy Hawkes, stated that the European Union has not given data adequacy to India because it lacks privacy legislation and that data inadequacy is not only a competitive disadvantage in the market, but it also shows a lack of respect towards customers. Mr. Hawkes strongly recommended that privacy legislation in compliance with the Justice AP Shah report is enacted, to ensure that India is potentially adequate in data security in the future and that citizens´ right to privacy and other human rights are guaranteed.

For more details visit http://editors.cis-india.org/internet-governance/blog/report-on-the-4th-privacy-round-table-meeting