Centre for Internet and Society

Feminist Methodology in Technology Research

ambika — 2018-12-25T15:17:02Z

For more details visit http://editors.cis-india.org/internet-governance/feminist-methodoloty-in-technology-research.pdf

February 2014 Bulletin

praskrishna — 2014-04-07T07:27:46Z

The Centre for Internet and Society (CIS) welcomes you to the second issue of its newsletter (February) for the year 2014:

-------------------------------
Highlights
-------------------------------

We published revised chapters for the states of Mizoram, Dadra and Nagar Haveli, Himachal Pradesh and Haryana, as part of our National Resource Kit project.
In the concluding blog post of a three-part study Ananth Padmanabhan looks at the Indian law in the Copyright Act and the Information Technology Act, and concludes that both those laws restrain courts and private companies from ordering an ISP to block a website for copyright infringement.
Telugu Wikipedia celebrated its 10^th anniversary. An event was co-organized in Vijaywada to celebrate the same.
The second Institute on Internet and Society was held in Pune from February 11 to 17. The proceedings from the workshop are captured in a blog post.
CIS announced an Open Call for Comments for the latest draft of the Privacy Bill, 2013 prepared by Bhairav Acharya.
Forbes India published its “30 Under 30 List”. Pranesh Prakash is featured in the list.
As part of the Making Change Project, Denisse Albornoz wrote a blog post that compares the production behind a performance with the process of storytelling.
Beli gives an introduction to spectrum sharing. The post looks at GSM and CDMA, and touches upon LTE, and how they might share spectrum.

-----------------------------------------------
Jobs
-----------------------------------------------
CIS is seeking applications for the post of Program Officer (Access to Knowledge): http://bit.ly/1fnydB0. There are two vacancies for this post and it is full-time based in Delhi. To apply, please send your resume to Sunil Abraham (sunil@cis-india.org), Nirmita Narasimhan (nirmita@cis-india.org) and Pranesh Prakash (pranesh@cis-india.org) with three writing samples of which at least one demonstrates your analytic skills, and one that shows your ability to simplify complex policy issues.

----------------------------------------------
Accessibility and Inclusion
----------------------------------------------
As part of our project (under a grant from the Hans Foundation) on creating a national resource kit of state-wise laws, policies and programmes on issues relating to persons with disabilities in India, we bring you draft chapters for the states of Mizoram, Dadra and Nagar Haveli, Himachal Pradesh and Haryana. With this we have completed compilation of draft chapters for 35 states.

Based upon discussion with the office of the Chief Commissioner for Persons with Disabilities (CCPD) the following chapters were revised:

► National Resource Kit Chapter

The Mizoram Chapter (by CLPR, February 5, 2014): http://bit.ly/1eUSvxW
The Dadra & Nagar Haveli Chapter (by CLPR, February 6, 2014): http://bit.ly/1mv3YhJ
The Haryana Chapter (by Anandhi Viswanathan, February 10, 2014): http://bit.ly/1dVOiKI
The Himachal Pradesh Chapter (by Anandhi Viswanathan, February 12, 2014): http://bit.ly/1jSk03x

► Other

# Participation in Events

National Consultation on Inclusion of Persons with Disabilities in Development Process (organized by CBM India in collaboration with United Nations Solution Exchange for Gender Community, WHO Regional office for South-East Asia, New Delhi, February 12, 2014). Anandhi Viswanathan participated in a panel discussion. She made a presentation on the National Resource Kit project: http://bit.ly/OlkHVq.
Zero Project Conference on Accessibility: Innovative Policies and Practices for Persons with Disabilities (organized by Essl Foundation, the World Future Council and the European Foundation Centre, United Nations Office, Vienna, February 27 and 28, 2014). Pranesh Prakash spoke on Affordable Text-to-Speech Software from India: http://bit.ly/1czo32s. Nominations on e-speak were recognised as examples of innovative practices and policies from India. Pranesh Prakash was also a speaker on Copyright Exception for Accessible Formats: http://bit.ly/1l8HRth.

-----------------------------------------------------------
Access to Knowledge
-----------------------------------------------------------
The Access to Knowledge programme addresses the harms caused to consumers and human rights, and critically examines Open Government Data, Open Access to Scholarly Literature, and Open Access to Law, Open Content, Open Standards, and Free/Libre/Open Source Software.

# Analyses

Can Judges Order ISPs to Block Websites for Copyright Infringement? (Part 2) (by Ananth Padmanabhan, February 5, 2014): http://bit.ly/1cddoKm. Analyses the law laid down by the U.S. Supreme Court and the Delhi High Court on secondary and contributory copyright infringement.
Can Judges Order ISPs to Block Websites for Copyright Infringement? (Part 3) (by Ananth Padmanabhan, February 5, 2014): http://bit.ly/1g35mDg. Analyses the Indian law in the Copyright Act and the Information Technology Act.

# Participation in Events

2nd International Conference on Managing Intellectual Property Rights and Strategy (MIPS 2014) (organized by Shailesh J. Mehta School of Management, IIT Bombay with support from the Ministry of Human Resources Development IPR Chair Project, Government of India): http://bit.ly/PsPEbq.
Consultation on Institutional Arrangements for IP management under MHRD (organized by the Planning Commission and Ministry of Human Resource Development, New Delhi, February 21, 2014). Nehaa Chaudhari participated in this consultation: http://bit.ly/1fTCoar.
National Conference on Use of Technology in Higher Education (organized by the Ministry of Human Resource and Development and Planning Commission in partnership with Microsoft Research and British Council, Indian Institute of Technology, Bombay, February 25, 2014): http://bit.ly/P6u78i. Nehaa Chaudhari participated in the event as a panelist in the session on "Future of Content Creation".

# Media Coverage

Pranesh Prakash: Influencing India's IP Laws (by Samar Srivastava, Forbes India, February 15, 2014): http://bit.ly/1kBzLMq.

The following has been done under grant from the Wikimedia Foundation (http://bit.ly/SPqFOl). As part this project (http://bit.ly/X80ELd), we organised 4 workshops in the month of January, published an article in DNA, and signed a memorandum of understanding with KIIT University and Kalinga Institute of Social Sciences to further the development of Odia Wikipedia:

►Wikipedia

# Articles / Blog Entries

Odia Language's Presence in Digital Media and Wikipedia's Role (by Subhashish Panigrahi, The Samaja, March 2, 2014): http://bit.ly/1ieF3sC.
Indian Wikimedia community coordinates Women’s History Month (by Netha Hussain and Jeph Paul, Wikimedia Foundation, March 6, 2014): http://bit.ly/1cyRfqf,

# Events Co-organized

Cinemathon2014 Bangalore (organized by Pad.ma and CIS-A2K, CIS, Bangalore, February 8-9, 2014): http://bit.ly/MRRkZz.
Tewiki 10th Anniversary (organized by CIS-A2K and Telugu Wikipedia community, February 15, 2014): http://bit.ly/1iI2Pxs. T. Vishnu Vardhan and Rahmanuddin Shaikh were speakers at the event.
Cinemathon2014 Mumbai (organized by Pad.ma and CIS-A2K, CAMP Studio, Mumbai, February 15-16, 2014): http://bit.ly/P5YGL8.
Wikipedia Mangalore Workshop (organized by Roshini Nilaya and CIS-A2K, Mangalore, February 26, 2014). Dr. U.B.Pavanaja gave a presentation on Wikipedia with a special focus on students and women.

CIS gave its inputs to the following media coverage:

# Media Coverage

Father-son duo promote Punjabi online (by Jatinder Preet, Sunday Guardian, February 1, 2014): http://bit.ly/1l87b2h.
୧୦ ବର୍ଷରେ ଓଡ଼ିଆ ୱିକିପିଡିଆ (Rabibara Sambad (Sunday supplement of Odia newspaper The Sambad), February 9, 2014): http://bit.ly/1igMynn. This is a feature about Odia Wikipedia's 10th anniversary and the story of a dead volunteer community reviving after 8 years.
Wikipedia Mangalore Workshop (Prajavani, February 27, 2014): http://bit.ly/1gVMG6f.

# Participation in Event

The Dynamics of Education to Employment Journey: Opportunities and Challenges (organized by KIIT School of Management, KIIT University, Bhubaneswar, February 21-22, 2014). T. Vishnu Vardhan gave a talk: http://bit.ly/1ePwqHc.

Event Organized

Wiki Women's Workshop (ICG – Dona Paula, Goa, March 9, 2014): http://bit.ly/MRRJLy. The event is being organized as part of the commemoration of the International Women's Day.

Openness

# Event Organised

Bitcoin & Open Source with Aaron Koenig (CIS, Bangalore, February 7, 2014): http://bit.ly/1fbN6mP.

-----------------------------------------------
Internet Governance
-----------------------------------------------
CIS is doing a project (under a grant from Privacy International and International Development Research Centre (IDRC)) on conducting research on surveillance and freedom of expression (SAFEGUARDS). So far we have organised seven privacy round-tables and drafted the Privacy (Protection) Bill. Gautam Bhatia gives an analysis of the right to privacy from a constitutional perspective. Bhairav Acharya prepared an updated version of the Privacy Protection Bill which was published for comments.

# Call for Comments

The Privacy Protection Bill, 2013 (by Bhairav Acharya, February 25, 2014): http://bit.ly/1g3TwIX. CIS announced an Open Call for Comments to the latest version of the bill.

# Articles

The Internet Way (by Nishant Shah, Biblio Vol. 19 No.8 (1&2), January – February 2014): http://bit.ly/1kBp9gJ. Dr. Nishant Shah's review of the book “The Everything Store: Jeff Bezos and the Age of Amazon” by Bantam Press/Random House Group, London can be found on page 16.
Surveillance and the Indian Constitution - Part 3: The Public/Private Distinction and the Supreme Court’s Wrong Turn (by Gautam Bhatia, Indian Constitutional Law and Philosophy Blog, February 25, 2014): http://bit.ly/1kBosnw. This was originally published on Indian Constitutional Law and Philosophy Blog.
Big Democracy, Big Surveillance: India's Surveillance State (by Maria Xynou, Open Democracy, February 28, 2014): http://bit.ly/1nkg8Ho.
Will You be Paid to Post a Picture? (by Nishant Shah, Indian Express, February 18, 2014): http://bit.ly/P65d8L.

# Blog Entries

February 11: The Day We Fight Back Against Mass Surveillance (by Divij Joshi, February 14, 2014): http://bit.ly/1e7drCV.
Calcutta High Court Strengthens Whistle Blower Protection (by Divij Joshi, February 24, 2014): http://bit.ly/1cG8v7t.
CIS Welcomes 52nd Report on Cyber Crime, Cyber Security, and Right to Privacy (by Elonnai Hickok, February 24, 2014): http://bit.ly/1oviMJ4.
UIDAI Practices and the Information Technology Act, Section 43A and Subsequent Rules (by Elonnai Hickok, February 25, 2014): http://bit.ly/1fbSfep.

# Events Organized

Nullcon Goa Feb 2014 — International Security Conference (organised by Nullcon, Bogmallo Beach Resort, Goa, February 12 – 15, 2014). CIS is one of the sponsors for this event: http://bit.ly/1lrBu5I.
Counter Surveillance Panel: DiscoTech & Hackathon (co-organized by CIS, MIT Centre for Civic Media Co-Design Lab, Tactical Technology Collective, Hackteria.org, and Shristi School of Art, Design and Technology, Bangalore, March 1, 2014): http://bit.ly/NCGMyH

# Participation in Events

First Meeting of the Multistakeholder Advisory Group for India Internet Governance Forum (organized by the Department of Electronics and Information Technology, New Delhi, February 10, 2014). Sunil Abraham participated in this meeting: http://bit.ly/1fKu5xz.
Internet Intermediary Liability: Towards Evidence-based Policy and Regulatory Reform to Secure Human Rights on the internet (organized by Association for Progressive Communications, The Wedgewood, Melville, Johannesburg, February 10-11, 2014): http://bit.ly/1fMAEK2. Elonnai Hickok was a speaker.
Towards an Equitable and Just Internet (organized by IT for Change, New Delhi, February 14-15, 2014). Bhairav Acharya was a speaker: http://bit.ly/1cz9EDt.
Workshop on Media Law & Policy Curriculum Development (organized by the Centre for Communication Governance, National Law University, Delhi and University of Oxford in support with the International Higher Education-Knowledge Economy Partnerships Programme of the British Council, February 16, 2014, National Law University, Delhi): http://bit.ly/1ovoT00. Bhairav Acharya was a speaker.
The Changing Role of the Media in India: Constitutional Perspectives (organized by School of Law, Christ University, February 28, 2014): http://bit.ly/1lB2nTO. Snehashish Ghosh moderated a session at this conference.

--------------------------------
News & Media Coverage
--------------------------------
CIS gave its inputs to the following recent media coverage:

The Dangers of Birdsong (by Namrata Joshi, Outlook, January 25, 2014): http://bit.ly/1kB8J7L.
A Tale of Two Internet Campaigns (by Deepa Kurup, The Hindu, February 11, 2014): http://bit.ly/1lDdRZy.
Dark days for the creative class in India: Siddiqui (by Haroon Siddiqui, thestar.com, February 16, 2014): http://bit.ly/1gdtgbC.
The Forbes India 30 Under 30 List (by Abhilasha Khaitan, Forbes India, February 21, 2014): http://bit.ly/1ovnvKM. Pranesh Prakash features in the list.
India ‘tea parties’ enable politicians to woo urban youth with technology (by Avantika Chilkoti, Financial Times, February 26, 2014): http://bit.ly/1cGfOMm.

--------------------------------
Digital Humanities
--------------------------------
CIS is building research clusters in the field of Digital Humanities. The Digital will be used as a way of unpacking the debates in humanities and social sciences and look at the new frameworks, concepts and ideas that emerge in our engagement with the digital. The clusters aim to produce and document new conversations and debates that shape the contours of Digital Humanities in Asia:

# Blog Entries

Defending the Humanities in the Digital Age (by Nishant Shah, DML Central, February 24, 2014): http://bit.ly/1czdZqg.
Digital Humanities in India- Mapping Changes at the Intersection of Youth, Technology and Higher Education (by Sneha PP, February 21, 2014): http://bit.ly/1qd6xo4.

--------------------------------
Digital Natives
--------------------------------
CIS is doing a research project titled “Making Change”. The project will explore new ways of defining, locating, and understanding change in network societies. Having the thought piece 'Whose Change is it Anyway' as an entry point for discussion and reflection, the project will feature profiles, interviews and responses of change-makers to questions around current mechanisms and practices of change in South Asia and South East Asia:

►Making Change Project

# Blog Entries

Storytelling as Performance: The Ugly Indian and Blank Noise 1 (by Denisse Albornoz, February 24, 2014): http://bit.ly/1jX4qBb.
Storytelling as Performance: The Ugly Indian and Blank Noise 2 (by Denisse Albornoz, February 27, 2014): http://bit.ly/1fKwQil.

--------------------------------
Telecom
--------------------------------
Shyam Ponappa, a Distinguished Fellow at CIS is a regular columnist with the Business Standard. The articles published on his blog Organizing India Blogspot is mirrored on our website:

# Newspaper Column

Centre- or State-Driven Development? (by Shyam Ponappa, Business Standard, February 5, 2014, Observer India Blogspot, February 7, 2014): http://bit.ly/1ceuWFS.

# Blog Entry

An Introduction to Spectrum Sharing (by Beli, February 24, 2014): http://bit.ly/NZlknd.

----------------------------------------------------------
Knowledge Repository on Internet Access
----------------------------------------------------------
CIS in partnership with the Ford Foundation is executing a project to create a knowledge repository on Internet and society. This repository will comprise content targeted primarily at civil society with a view to enabling their informed participation in the Indian Internet and ICT policy space. The repository is available at the Internet Institute website: http://bit.ly/1iQT2UB.

►Event Organized

Institute on Internet and Society (organised by Ford Foundation and CIS, Yashada, Pune, February 11-17, 2014): http://bit.ly/1fpTdDS. Bishakha Datta, Ravikiran Annaswamy, Kingsley John, Prof. G. Nagarjuna, Nisha Thompson, Prashant Naik, Nehaa Chaudhari, Bhairav Acharya, Manu Srivastav, Dr. Abhijeet Safai, Payal Malik, Nishant Shah, Laura Stein, Sunil Abraham, Madan Muthu and Chinmayi Arun taught at the institute.

-----------------------------------------------------
About CIS
-----------------------------------------------------
The Centre for Internet and Society is a non-profit research organization that works on policy issues relating to freedom of expression, privacy, accessibility for persons with disabilities, access to knowledge and IPR reform, and openness (including open government, FOSS, open standards, etc.), and engages in academic research on digital natives and digital humanities.

► Follow us elsewhere

Twitter: https://twitter.com/CISA2K
Facebook group: https://www.facebook.com/cisa2k
Visit us at: https://meta.wikimedia.org/wiki/India_Access_To_Knowledge
E-mail: a2k@cis-india.org

► Support Us

Please help us defend consumer / citizen rights on the Internet! Write a cheque in favour of ‘The Centre for Internet and Society’ and mail it to us at No. 194, 2nd ‘C’ Cross, Domlur, 2nd Stage, Bengaluru – 5600 71.

► Request for Collaboration:

We invite researchers, practitioners, and theoreticians, both organisationally and as individuals, to collaboratively engage with Internet and society and improve our understanding of this new field. To discuss the research collaborations, write to Sunil Abraham, Executive Director, at sunil@cis-india.org or Nishant Shah, Director – Research, at nishant@cis-india.org. To discuss collaborations on Indic language Wikipedia, write to T. Vishnu Vardhan, Programme Director, A2K, at vishnu@cis-india.org.

CIS is grateful to its donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation, MacArthur Foundation, IDRC and the Kusuma Trust founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit http://editors.cis-india.org/about/newsletters/february-2014-bulletin

DML 2013 Conference

praskrishna — 2013-03-21T09:48:33Z

For more details visit http://editors.cis-india.org/internet-governance/blog/dml-2013-conference.pdf

Digital transitions in the newsroom: How are Indian language papers adapting differently?

zeenab — 2017-02-03T01:50:20Z

In a new report published by the Reuters Institute for the Study of Journalism and Centre for Internet and Society, Zeenab Aneez explores how Indian newsrooms are adapting their workflow and processes to cater to an increasing digital audience and the implications these changes have on how journalists produce news.

This was published on the website of the London School of Economics and Political Science on January 16, 2017.

Global discussions about how the rise of the Internet has impacted journalism and news publishers has involved accounts of newspapers stopping publication altogether, or bringing their presses to a halt in order to direct resources to publishing solely digital content as in the case of Newsweek or the Independent. Large newspapers like The New York Times and The Guardian have successfully managed to transition from print only publications to multimedia news providers, bringing out both print and digital news but this is an ongoing and costly process.

In the Indian context however, things are a bit different, especially with regard to Indian language newspapers whose print business remains profitable, which positively impacts the dynamics of this transition. For our report, we interviewed over 30 senior editors, managers and rank-and-file journalists of three newsrooms – Hindustan Times, Dainik Jagran and Malayala Manorama – to understand how large Indian newspapers are reorganising themselves to cater to the demands of the digital space.

It has always been known than the print industry in India is still growing and we found that this leaves big Indian newspapers in a more comfortable position when it comes to investing in digital operations. Contrary to our assumptions, we discovered that these newspapers are taking aggressive steps to capture India’s growing digital audience and while Hindustan Times’ transition is very similar to English-language newspapers abroad, both Malayala Manorama and Dainik Jagran have adopted approaches that are specific to their niche audience and their position as market leaders.

Expansion rather than transition

In contrast to the Hindustan Times, which has reorganised and equipped its existing print newsroom to do print as well as digital and mobile journalism, both the Indian language newspapers have focused on launching digital operations that run parallel to the print newspaper organisation.

This involved creating new brands (Jagran Online, Jagran Josh, Manorama Online), opening up new offices and hiring new personnel geared towards putting purely digital media products, that are not limited to news.

Sukirti Gupta, CEO of MMI Online explains, “When we started thinking of our digital strategy, we were not looking so much at news but asking if there are new areas of growth as a media company and content was the first thing that seemed exciting for us. We looked at two genres that we thought would be great – health and education.”

Jagran Online includes ten websites covering news, health, entertainments, blogging and classifieds. Manorama Online lists fifteen websites as part of their operations, of which about ten are news, feature or content websites while the rest include a matrimonial site, classifieds and portals for real estate listings and doctor’s appointments.

Changing rhythms in the newsroom

The production and distribution of digital news content for Malayala Manorama and Dainik Jagran is handled primarily by their respective digital counterparts from a separate newsroom. In adopting this approach, both newspapers have partially shielded their traditional newsrooms from the difficulties that arise when moving from a print to a digital newsrooms. At the same time Manorama Online and MMI Online, which operate as start-ups within these incumbent organisations, partially avoid the inertia that comes from their established organisational and professional cultures. Although print reporters are not directly involved with the digital publication, they continue to be the primary source of news for the website and mobile applications and have to adapt their workflow according to the demands of the online space.

This means that breaking news, a prominent feature of online news, has been made a priority for all reporters. “The journalism remains the same,” says Santosh Jacob George, Editor, Manorama Online, “the only difference is that we have to break the news ourselves while print has the whole day to produce the story. We’ve requested our print reporters to file first for online, either directly into the CMS or via WhatsApp.” At Dainik Jagran, Digital Editor Shekhar Tripathi, has the right to ask a reporter to file the story immediately for the website. “First our policy was print but now online is our first priority, but not at the cost of print. If a story breaks at 8 am, it first comes to me on WhatsApp. If I’m interested, I ask the reporter for more details and then to file the story. Our print reporters have gotten into the habit of filing stories online, they give us the facts first and add perspective later,” he says.

This change in rhythm has not come easily to the print newsrooms which are accustomed to filing stories towards an evening deadline but efforts by management are towards promoting a systematic collaboration between the print and online desks. Dainik Jagran’s Chief Editor has made digital a part of every journalist’s Key Result Area (KRA). “So it’s not just the digital team’s responsibility but now everyone has it in his list of duties and responsibilities to support digital,” explains Gupta. At Malayala Manorama, a clear set of guidelines to streamline workflow were introduced; ‘They called in senior people from print to have detailed discussions on this and our senior editors also visited individual bureaus and spoke to reporters there,’ informs an associate content producer, recalling efforts to sensitise print journalists to the demands of digital news.

Emergence of new forms of newswork

Apart from the changes in workflow, the medium demands the use of various new tools and methods to gather, publish and distribute news. This has resulted in the emergence of new kinds of newswork performed by a new category of news workers. At the Hindustan Times newsroom, this work is performed by journalists who work on the online and audience engagement desks while at Dainik Jagran and Malayala Manorama, it is carried out by ‘content producers’ of the digital newsrooms. Although writers and editors for Manorama Online are journalism graduates who have also undergone journalism training specific to MM’s writing styles and journalistic values, they are designated as ‘content producers’ to differentiate their role from that of print journalists. At MMI Online, content producers do not necessarily possess prior journalistic experience, but have experience in web content production.

These content producers are social media savvy, have an eye for trending topics, are acutely aware of their competition and feel directly responsible for performance of their stories and subsequently, revenue. “We have to be very quick and prepare keyword-stuffed, trending news in a matter of minutes. It’s a race not just to get clicks but to retain the audience,” informs a junior content producer at Jagran Josh. “In print, your job [is], you write your story and you are done. With online we are more responsible for the outcomes. A well-researched story may not garner too many views so we have the option and the responsibility to package and redistribute the story until it finds the audience,” explains a senior content producer at Manorama Online.

Aside from these key observations, our interviews revealed the increased use of audience analytics combined with the introduction of new applications like Chartbeat and Parse.ly that analyse performance of stories and aid in editorial decision making, the increased use of social media sites like Facebook and Twitter as a source of news and distribution, experiments with new forms of storytelling, especially with the use of mobile phones and a renewed focus on hyperlocal news especially in the case of Indian-language publications.

Our findings, which are limited to observations of what changes are taking place within newsrooms and how this is impacting journalists, open up several questions about the current state of journalism in India, the increasing interdependence on social media platforms, especially Facebook, the use of external software to make editorial decisions, the evolving role of journalists in digital newsrooms and finally, the question of developing a sustainable business model for news on the web.

This article is based on a report co-authored by Zeenab Aneez, Sumandro Chattapadhyay from the Centre for Internet and Society, Vibodh Parthasarathi of the Centre for Culture, Media and Governance, Jamia Milia Islamia and Rasmus Kleis Nielson of the Reuters Institute for the Study of Journalism. The open access report can be read and downloaded on the Reuters Institute website here.

For more details visit http://editors.cis-india.org/raw/london-school-of-economics-and-political-science-january-16-2017-digital-transitions-in-the-newsroom-how-are-indian-language-papers-adapting-differently

Digital Transition in Newspapers in India: A Pilot Study

zeenab — 2016-07-20T11:43:53Z

Introduction

This pilot study situates itself at the intersection of global trends in news and journalism, and emergent practises of legacy print media in India. Our aim is to explore how legacy print newspapers are transitioning to the online space. The study will address questions in two thematic clusters: 1) the work of journalism, and 2) how the emergence of the digital, both as a source of news, and the medium of distribution, is shaping the work of newspaper journalists, which has expanded to include various functions particular to the digital environment. And two, newsroom practices, which focus on the different modalities of convergence emerging in Indian newsrooms, and the organisational re-engineering that is being attempted in order to do journalism in a space where professional editors and journalists no longer have dominance with respect to the production and distribution of content.

News Culture in Transition

The influx of digital technology combined with advancements in the field of telecommunications has had a disruptive effect on the global news industry. This year’s World Press Trends survey, released last month, reports that at least 40 per cent of global internet users read newspapers online and that in most developed countries, readership on digital platforms has surpassed that in print(WAN-INFRA, 2016). However, while revenue from print is said to be declining, it still makes up for more than 92 per cent of all newspapers revenues. At the same time, circulation increased by 4.9 per cent globally, mostly owing to the 7.8 per cent growth in numbers from India, China and other parts of Asia which made up 62% of the global average daily print unit circulation in 2015. This growth, the report suggests, is a function of low prices and expanding literacy in these markets.

While newspapers are a thriving industry in India, newspaper organisations and journalists are adopting new technology in order to remain relevant in a fast changing environment (Chattopadhyay 2012, Panda 2014). One one hand, they are swept up in the disruptive shifts in the global media economy, while on the other, they are in a unique position to convert this disruption into an opportunity.

The WPT report also notes, perhaps to the relief of those struggling to find a sustainable revenue model for digital news, that revenue from paid digital circulation has increased 30 per cent in 2015 and that one in five readers from the countries studied are willing to pay for online news. Revenue from digital advertising on the other hand, is growing at the slower pace of 7.3 per cent.

The report points out that there is a huge opportunity in mobile growth, with more than 70 per cent of readers in countries like USA, UK, Australia and Canada reading newspapers via a mobile device. Similar trends can be seen in India, as internet usage here is increasingly shaped by mobile growth (Google India Report, 2015). The fact that many digital-born news sites are adopting a mobile-first strategy (Sen and Nielsen, 2016) reflects this. More recently, Hindustan Times has hired a mobile editor to build a team of over 700 journalists specialising in mobile journalism.

Earlier this year the Reuters Institute for the Study of Journalism released a report on digital news start-ups in India (Sen and Nielsen, 2016), which explores how digital-born news start-ups are developing new editorial priorities, funding models and distribution strategies for news in the Indian digital media market. The study, which included observing the practices of The Quint, Scroll, The Wire, Khabar Lahariya, Daily Hunt and InShorts, concluded that India was not short of noteworthy experiments in journalism and online news. It also found that more news publishers are adopting mobile-first approaches, given that internet use in India is increasingly through mobile devices. More relevant to this study, the report established that social media has emerged as a tool for distribution and also stated that digital news start-ups are turning their focus to Hindi and local language content, in order to serve new audiences.

Studying the Effects of Convergence

Their digital transition can be witnessed on two counts: publishing with digital and publishing for digital. The first involves a shift towards using the digital in the process of sourcing and publishing news. Workflow is managed by advanced content management systems, news articles contain multimedia and interactivity that require technical expertise, and the web and social media are increasingly becoming a reliable source of primary and secondary information for journalists. Second, publishing for the highly competitive comes with it’s own challenges. Distribution and consumption of news is increasingly being carried out on digital platforms, fostering a culture of interdependence that impacts news providers in previously unforeseen ways. As the decision to prioritise their digital products take hold, newsrooms themselves evolve to contain a diverse range of skill and expertise.

According to the 2015 Trends in Newsroom report, editors and senior reporters in newsrooms across the globe are experimenting with new ways of storytelling using podcasts, chat apps, automation, virtual reality and gamification, as well as dealing with new challenges with respect to source protection in the face of increased surveillance and intermediaries like Facebook and Google and reporting on culturally sensitive subjects(World Editors Forum, 2015).

The dynamics of these shifts in different countries may be shaped by several factors including the availability of human and financial resources, and pace of adoption of new technologies by the readers. In markets like Japan, complexities of the existing newspaper trade in the country act as a deterrent to technological change (Villi and Hayashi, 2014). Given the pace at which the media ecology of the web evolves; this transition is an ongoing process characterised by experiments in business, marketing and editorial strategies. A good example of such an experiment is last week’s decision by leading Indian newspapers, to make their content unavailable to those consumers who had ad-blocking software installed.

Such a shift also demands that we ask new questions of news in journalism. In his paper on studying computational and algorithmic journalism, C. W. Anderson tackles how sociologists and media scholars can frame inquiries related to journalism, given its computational turn (Anderson, 2012). He suggests using the added lens of ‘technology’ and ‘institutions and fields’ to Michael Schudson’s (Schudson, 2010) typology on the sociology of news which approaches the study of news from economic, political, cultural and organisational approaches. While most of these are self-explanatory, by institutions and fields, he refers to the ‘field of journalism’ as a whole and the different actors that shape it. This frame will examine the cultural power struggles that occur within the field and the way these struggles shape newsroom practises and news content (Anderson, 2012). Anderson adds that it is imperative to understand that the dynamics of the field of journalism are closely connected to nearby fields which now include computer science, web development and digital advertising.

We adopted a similar approach for our study. We began our inquiry by asking questions about how the emergence of digital technologies and the Internet are changing the process of producing news and how news organisations are rising up to the challenges posed by the digital space: what technologies and software are being used in the production and distribution of news in India, how are these technologies and softwares influencing the process of news production and distribution, how are the everyday practices and roles with respect to journalistic and editorial work transforming with their transition to digital, how do media agencies conceptualise and measure online viewership, and how do these metrics impact journalistic and editorial practices.

These questions led us to explore how leading legacy print newspapers across three language markets - English, Hindi and Malayalam - are making the transition from producing news stories exclusively for print to producing multimedia stories for the highly competitive and and diverse media ecology of the web.

Research Plan

As already mentioned, the study is divided into two thematic clusters: work of journalism and newsroom practises.

The former will include asking questions related to strategies and skills of information gathering and validation, methods and tools of communicating a news story in an online-first (or simultaneously print and online) environment, personal engagements with audiences via social media websites, new methods of performance assessment and sources and practices of learning and capacity building.

The latter will explore how choice/emphasis of content and reportage is being re-shaped by the digital environment by inquiring into changes in editorial responsibilities, dynamics of decision making, news-making workflows, technical diversity of the work force, and interaction between news producers within an increasingly convergent newsroom.

This being a pilot study, we will conduct intensive interviews with journalists, editors, and management personnel associated with one newspaper in each language market: 1) Hindustan Times in English, 2) Dainik Jagran in Hindi, and 3) Malayala Manorama in Malayalam. We selected these three languages due to their large market sizes and geographic distribution, and selected the newspapers for either their pioneering efforts in adopting digital technologies, or their dominant position in terms of circulation.

The research team includes Zeenab Aneez and Sumandro Chattapadhyay from CIS, and RISJ Director of Research Rasmus Kleis Nielsen. Vibodh Parthasarathi from CCMG, Jamia Millia Islamia, will contribute to the study as an advisor.

References

Anderson, Christopher W. 2013. ‘Towards a Sociology of Computational and Algorithmic Journalism’. New Media & Society 15 (7): 1005-1021.

Bajaj, Ambrish. 2016. “Indian news sites lost 100 million page views and $500K in three weeks - and had no clue why” http://factordaily.com/indian-news-sites-lost-100-million-page-views-500k-three-weeks-no-clue/.

Chattopadhyay, Saayan. 2012. ‘Online Journalism and Election Reporting in India’. Journalism Practice 6 (3): 337-48. doi:10.1080/17512786.2012.663596.

Coddington, Mark. 2014. ‘Defending Judgment and Context in “original Reporting”: Journalists’ Construction of Newswork in a Networked Age’. Journalism 15 (6): 678–95.

– 2015. ‘The Wall Becomes a Curtain: Revisiting Journalism’s News–business Boundary’. Boundaries of Journalism: Professionalism, Practices, and Participation. New York: Routledge. [forthcoming]. Accessed from http://markcoddington.com/wp-content/uploads/2014/09/CoddingtonFINAL.NewReferences.docx.

Diakopoulos, Nicholas, and Mor Naaman. 2011. ‘Towards Quality Discourse in Online News Comments’. In Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work, 133–42. ACM. http://dl.acm.org/citation.cfm?id=1958844.

Diakopoulos, Nicholas, Mor Naaman, and Funda Kivran-Swaine. 2010. ‘Diamonds in the Rough: Social Media Visual Analytics for Journalistic Inquiry’. In Visual Analytics Science and Technology (VAST), 2010 IEEE Symposium on, 115–22. IEEE. http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5652922.

Hermida, Alfred. 2010. ‘Twittering the News: The Emergence of Ambient Journalism.’ Journalism Practice. Special Issue on the Future of Journalism. 4 (3): 297-308. doi:10.1080/17512781003640703.

Jalarajan, Sony, Rohini Sreekumar, and Nithin Kalorth. 2014. ‘“Tweeting” the News: Twitter Journalism as a New Age Crowd News Disseminator in India’. http://euacademic.org/UploadArticle/317.pdf.

Kilman, Larry. 2015. ‘World Press Trends: Newspaper Revenues Shift To New Sources - WAN-IFRA’. World Press Trends. June 1. http://www.wan-ifra.org/press-releases/2015/06/01/world-press-trends-newspaper-revenues-shift-to-new-sources.

K. J., Shashidar. 2016. ‘Hindustan Times has appointed a Mobile Editor’. Published online on Medianama.com. http://www.medianama.com/2016/07/223-hindustan-times-has-appointed-a-mobile-editor/.

Nielsen, Rasmus Kleis, Frank Esser, and David Levy. 2013. ‘Comparative Perspectives on the Changing Business of Journalism and Its Implications for Democracy’. The International Journal of Press/Politics 18 (4): 383-91. doi:10.1177/1940161213497130.

Örnebring, Henrik. 2010. ‘Technology and Journalism-as-Labour: Historical Perspectives.’ Journalism. February. 11 (1): 57-74. doi: 10.1177/1464884909350644.

Panda, Jayanta K. 2014. ‘Impact of Media Convergence on Journalism: A Theoretical Perspective’. Pragyaan, 14.

Paulussen, Steve and Pieter Ugille. 2008. ‘User Generated Content in the Newsroom: Professional and Organisational Constraints on Participatory Journalism.’ Westminster Papers in Communication and Culture. 5(2): 24-41.

Royal, Cindy. 2010. ‘The Journalist as Programmer: A Case Study of The New York Times Interactive News Technology Department.’ Presented at the International Symposium in Online Journalism, The University of Texas at Austin, April 20. Accessed from https://online.journalism.utexas.edu/2010/papers/Royal10.pdf.

Schudson, Michael. 2010. ‘Political Observatories, Databases * News in the Emerging Ecology of Public Information’. Daedalus. 139(2): 100–109. doi:10.1162/daed.2010.139.2.100.

Scott, Ben. 2005. ‘A Contemporary History of Digital Journalism.’ Television & New Media. February. 6(1): 89-126. doi: 10.1177/1527476403255824.

Sen, Arijit and Nielsen, Rasmus Kleis. 2016. Digital Journalism Start-Ups in India. Reuters Institute for the Study of Journalism. Accessed from: http://reutersinstitute.politics.ox.ac.uk/sites/default/files/Digital%20Journalism%20Start-ups%20in%20India_0.pdf.

‘Nine top #TrendsinNewsrooms’. 2015. WAN-IFRA blog. http://blog.wan-ifra.org/2015/06/02/nine-top-trendsinnewsrooms-of-2015.

Villi, M., and K. Hayashi. 2014. ‘“The Mission Is to Keep This Industry Intact”: Digital Transition in the Japanese Newspaper Industry’. In 64th Annual International Communication Association (ICA) Conference, Seattle, WA, 22-26 May.

For more details visit http://editors.cis-india.org/raw/digital-transition-in-newspapers-in-india-pilot-study

Digital Natives with a Cause? A Report

radha — 2012-03-13T10:43:09Z

Youth are often seen as potential agents of change for reshaping their own societies. By 2010, the global youth population is expected reach almost 1.2 billion of which 85% reside in developing countries. Unleashing the potential of even a part of this group in developing countries promises a substantially impact on societies. Especially now when youths thriving on digital technologies flood universities, work forces, and governments and could facilitate radical restructuring of the world we live in. So, it’s time we start listening to them.

For more details visit http://editors.cis-india.org/publications-automated/cis/nishant/dnrep.pdf

Digital native: Snap out of outrage mode

nishant — 2017-05-05T01:45:12Z

Rage at the inequality of the digital world is good. But why stop at the Snapchat CEO?

Nishant Shah is a professor of new media and the co-founder of The Centre for Internet & Society, Bangalore. The article was published in the Indian Express on April 30, 2017.

If you are reading this right now, let’s just get something out of the way — you are not poor. Just the affordability of English language literacy and access to national news media marks you as belonging to a very small elite group in the country. If you are reading this online, the point is driven home even more. So, when you heard about the CEO of Snapchat (If you are asking SnapWhat, don’t feel crestfallen, you are not “out of it”, you are just not 17) being quoted from a statement he made two years ago, that he is not interested in expanding in poor countries like India, you were obviously riled.

There were many things wrong with the alleged statement that Evan Spiegel made. He betrayed his own ignorance and arrogance, where he was unable to understand the growing consumer base of mobile-based apps in emerging networked countries like India. He also more or less failed to understand that poverty is layered, and while India continues to struggle with poverty, it has a growing population of extremely wealthy and affluent users, who are not only driving global consumption trends but also the key focus of digital growth. His biggest faux pas was to not recognise that in the global information technologies development cycles, there is a huge chance that a large number of his employees and contractors might be located in India, and that Digital India is an undeniable extension of Silicon Valley apps and platforms.

Speigel’s cockiness is actually so common in how digital ecosystems are mapped, that you could almost ignore it because “everybody says it”. It is great that he was called out on his neo-colonial viewpoints. Users from India (and around the world) joined in to not only to protest against his bravado, but also to call for an action that hurts private companies in the one way they recognise — revenue. #BoycottSnapchat has been trending this last week, and millions of people using this visual filtered storytelling app are uninstalling it from their devices. People have been making jokes and criticising Snapchat, leading to a huge dip in the user base of Snapchat.

These moments of digital collective action are admirable and we need more instances where we call out such acts of discrimination and exclusion. We do need to make sure that we do not make Snapchat Enemy No. 1, pretending that the rest of the web is all good. Speigel is profoundly wrong, in his comments or in his defence that his app is “free” to download, which shows that he is not excluding India. However, Speigel cannot be singled out in all of this. Across the digital landscape, countries like India are always trapped in a strange dichotomy. On the one hand, Indian engineers and knowledge workers are being harvested as the cheap labour who “steal global jobs” and on the other, India is always seen as poor, underdeveloped, in need of saving.

This distilling of the Indian landscape, in all its complexity, into these two polarised identities, allows for these tech companies to continue unfair practices which affect both the glamorous white-collar techies and the invisible labours of IT cities. It emphasises the idea that the IT worker, upwardly and geographically mobile, is being offered a path to escape either the country or their context, because they are touched by the economic power of the digital corporation. It also justifies the exploited labour conditions of IT industries, where the story of transformation is presented as an excuse for underpaid overworked production environments.

At the same time, these companies seek to take up state-like responsibilities without the accountability, destroying fundamental media and information rights in the guise of bridging the digital divide. Remember Internet.Org’s attack on #NetNeutrality in their attempt to provide free Internet to the poor. Pay attention to Uber’s continued exploitation of its drivers, refusing to treat them as employees and yet regulating them more than any employer can dare to. Realise that despite our #MakeInIndia campaigns, we have very little investment in creating localised, Indian language digital infrastructure. Notice that the Indian digital scene, far from being start-up friendly, is turning into a monopoly of a handful of telecom companies, which nonchalantly discard the legal apparatus of safeguards. Reflect on how we are building biometric databases like Aadhaar, without any regard for data protection and security, so that millions of people are compromised through data leaks. All of these different phenomena need to be read along with our outrage at Snapchat. All of these are stern reminders that our act of questioning the digital does not stop at uninstalling an app, but at reorganising our policies and politics of the digital in the country.

For more details visit http://editors.cis-india.org/raw/indian-express-nishant-shah-april-30-2017-digital-native-snap-out-of-outrage-mode

Digital Humanities for Indian Higher Education

Sara Morais and Subhashish Panigrahi — 2015-04-17T10:53:17Z

The digital age has had a huge impact on higher education in the last decade transforming the modalities of both teaching and research. To discuss these changes and what it means for research work, a multidisciplinary consultation was held at the Indian Institute of Science in Bangalore on July 13, 2013.

Hosted by HEIRA, CSCS, Tumkur University, the Tata Institute of Social Sciences (TISS), Mumbai the Center for Cultural Studies (CCS) and Access To Knowledge Programme of Centre for Internet and Society (CIS), the consultation addressed what it meant to be a Digital Humanities researcher and how to curricularize something that refuses to confine itself to disciplinary boundaries. The introduction note had Tejaswini Niranjana of HEIRA-CSCS & TISS speak of the promise of free and democratic education on the Internet, which had so far failed in a sense that scholarship was having difficulties with justifying work produced online. Especially in India the question of integrating scientific work in local languages was of importance, as mainly research is happening in and for the English-speaking world.

However, as Vishnu Vardhan, Programme Director, Access to Knowledge at CIS pointed out when taking over the second part of the introduction, projects like the Indian language Wikipedia project are making an attempt to fill that gap. One of the key aspects to digital humanities is that knowledge should be free and open source and providing Wikipedia in Indian languages is a step towards more accessibility. Of course the field is not easy to define. The digital humanities embrace everything technological, which means that often one could be doing digital humanities work without actually realizing it, as Vishnu Vardhan exemplified with the media archive work he had been doing before the term "digital humanities" was properly coined.

This example serves for one of the many ways in which digital humanities is work that involves not just reading theory but actually "building", as Stephen Ramsay had called it. As has been hinted at in the previous blog posts on digital humanities, this calls for a new set of tools and skill sets for students entering the "field". Again, there is little clarity on whether or not the digital humanities can be seen as a field, however, for the sake of simplicity, I address it as one. It should be stated, though, that this field does not have the classical confines and closed boundaries of disciplines, but is conceived as an open, ever-changing space in which work is being done in a trans-disciplinarily way. Within this field, new questions arise: What exactly is this producing? Is the archive the number one research output? And if yes, what does that mean for the humanities field? As the way archives are produced influences the very content of knowledge, digital technologies being implemented must have an impact on today's knowledge inventory. Passing knowledge and improving scholarship is therefore an important factor for accessibility and an equalizing societal factor.

In the first session of the day Amlan Dasgupta from Jadavpur University, Kolkata addressed the problems of curricularising digital humanities. As it is a field that deals with contemporary social factors, which are ever-changing, it is difficult to set up a course much in advance, which will match the expectations it produces. Nonetheless, the instability of digital platforms is not only negative. While a course should have a certainty about what it needs to deliver, the openness of digital humanities seminars enable venturing into unknown research territory with possibly unpredictable and therefore fruitful outcome. While the internet suggests a world wide collaboration possibility, little research is being done in local Indian languages, as optical character recognition is a problem online. Which is why India has experienced what Dasgupta calls an 'archiving moment', several older texts and research work are being digitally archived so as to make them more accessible and increase the native language portfolio. This is part of what can be called the first wave of digital humanities, where mainly non-digital material are transferred into a field of digital operability.

The so-called second wave of digital humanities focused on things "born" digital, inherently digital experiences, like computer games, 3D modeling, GIS mapping and digital surrogates. In the digital age, all cultural experiences have a digital part. While aforementioned categories are purely digital, cultural and societal objects are not necessarily that easily defined. We are experiencing the merge of the digital and analog, it is impossible to think the one without the other. This is where the digital humanities step in, as they are not only about using these experiences, but actually about making them. Therefore, the field could be about evolving tools, free and open-source tools, which ensure access, build databases and create metadata. It is essential that one develops ones own methods and tools to do digital humanities work. Metadata should be community held and a collaborative process, not only to include many voices but also because authorship is evolving and there is no one single heroic individual who processes data.

	Ravi Sundaram from Sarai programme at the Centre for the Study of Devloping Society added to that in his talk about intimating the archives by expressing the importance of digitizing the Indian labour archive, calling it one of the important 'doings' of digital humanities. The so-called third wave of digital humanities takes the computational turn for granted and makes big data the rhetoric of the present. Within the digital, a post-device landscape has evolved, which means that objects are dematerialized. The unanswered question is what exactly that means for the user. Squndaram introduces a Sarai-CSDS project, in which the job was not providing access, but publishing online without copyright and
therefore generating knowledge, which could be used and transformed according to will and purpose. This happened via bilingual mailinglists even before a designed and visual interface was possible online. In this way, there was a world-wide connection of people doing research work. The information was curated via a peer-review system, which, too, has become an important methodology for digital humanities work. The Sarai archive project has taken it upon itself to curate live digital humanities projects, allowing anyone to post online, from the working class to academic people, in English and Hindi. As publications are more and more taking place online, languages are formed by the gadgets and media that are used to produce them. The digital, as well as literature are being inhabited by multiple authorships and scholarly activity must develop to accommodate these circumstances. Text is being produced on mobile phones and no longer necessarily conforms to classroom rules. Therefore, being a digital humanist includes the attempt to overcome the crisis traditional humanities encounter in the classroom.

Ravi Sundaram from Sarai programme at the Centre for the Study of Devloping Society added to that in his talk about intimating the archives by expressing the importance of digitizing the Indian labour archive, calling it one of the important 'doings' of digital humanities. The so-called third wave of digital humanities takes the computational turn for granted and makes big data the rhetoric of the present. Within the digital, a post-device landscape has evolved, which means that objects are dematerialized. The unanswered question is what exactly that means for the user. Squndaram introduces a Sarai-CSDS project, in which the job was not providing access, but publishing online without copyright and

therefore generating knowledge, which could be used and transformed according to will and purpose. This happened via bilingual mailinglists even before a designed and visual interface was possible online. In this way, there was a world-wide connection of people doing research work. The information was curated via a peer-review system, which, too, has become an important methodology for digital humanities work. The Sarai archive project has taken it upon itself to curate live digital humanities projects, allowing anyone to post online, from the working class to academic people, in English and Hindi. As publications are more and more taking place online, languages are formed by the gadgets and media that are used to produce them. The digital, as well as literature are being inhabited by multiple authorships and scholarly activity must develop to accommodate these circumstances. Text is being produced on mobile phones and no longer necessarily conforms to classroom rules. Therefore, being a digital humanist includes the attempt to overcome the crisis traditional humanities encounter in the classroom.

Nishant Shah, joining in on Skype in digital humanities manner, explained his first encounter with digital humanities arising the hopes of his science fiction dreams finally coming true. The encountered reality, however, faces many challenges amidst the number of possibilities it brings. Digital humanities are complex as the field incorporates the object of study, just as it uses it as a methodology. As it uses the very tools and methods which define its existence, questions of humanities scholarship are getting reframed. Digital humanities rephrase questions of the social, cultural and political, making them more and more about infrastructure, turning the information society mainly into a data society. The critical skills of human intervention are now being replaced by new skills required in the time of data. This leads to a naturalization of data, which carries the danger of seeing knowledge once again as a given. As was explained in the last blog post, data is just as subjective as information and hiding this factor by neutralization and naturalization is a concern digital humanities need to address, as data has now become a structural component of being. When it was just information we were talking about, it was easy to distinguish between information and reality, as information was about reality. With data, however, this distinction is no longer possible as the data produces a reality. Therefore, data is a metaphor, which stands for the structure of our experiences. The problem is that most of the data being created is invisible to the human. What we post, blog or tweet creates a lot more behind the surface of computer interfaces. Facebook is not information technology like cinema was. It produces data which is not for human consumption, namely algorithms, which are read only by artificial computer programs. We are in the service of producing data which cannot be neutral as we can not read it. In this way data dislocates the human and traditional humanities work is no longer sufficient. So in digital humanities work we need to see what it cannot reflect. How do we translate humanities political idea to data management? This implies that digital humanities are not a continuum from traditional humanities, as digital humanities challenges aspects of humanities skills and beliefs. However, this does not mean that humanities have become dispensable. In fact humanities and digital humanities should not compete with, but add to each other. So the thought process should not be what the digital can do for the humanities, but what the two fields could do for each other.

Returning to scholarship, Tanveer Hasan and Sneha PP introduced the Pathways to Higher Education project they had been working on, which focuses on language and technology in the undergraduate space. The aim of the project is to improve the quality of access in higher education and focused on the linguistic and digital divide in India. Workshops were organized on social change and collaborative learning, in which students could look at technology not just as a tool but also as a form of political and critical engagement, raising the question of how that defines the way someone looks at a project. As students are stakeholders in knowledge production, their input is much required and forms academia. There seems to be the perception that the digital is only for a certain group of people and predominantly produced in english. However, the course of the project showed that the digital can be produced in alternative, non-hegemonial spaces and realities. Digital platforms join debates based on global and local knowledges, so it is vital to employ them so as to strengthen community knowledge. However, digital debates are not easily accepted in the classroom, as social media platforms like Facebook are frowned upon by teachers, who see them only as a socializing tool. One of the challenges digital humanities face therefore surely is the skepticism it receives upon trying to produce knowledge outside of classical academic institutions. Related to this the question arose on how this 'doing' in digital spaces translates into 'learning' in an academic sense. Many of the scholars in the project were very happy to produce visual material. However, when they were asked to write in their local languages, text production was reluctant or not happening at all. One suggestion the project made to this was to stop devaluating Wikipedia as a source and scholarly tool, and instead to get students to contribute to its knowledge repositories as it is included in academia.

Video

In a session of participants responding to the presentations, many anxieties in doing digital humanities was addressed. A fear was voiced that digitization might be destroying archives, just as it attempted to reconfigure them. The relationship with text was becoming more difficult, as digital humanities tend to reject written work, feeling it was becoming more and more of just an add-on, which felt artificial. This could result in an analytic vs. artistic divide and the question formed was how to play with text in digital humanities work in a less frontal and confrontational manner.

It was noted that even as data is becoming synonymous with reality, interpretational challenges persevere. Entering a google search query can generate meaning, however its outcome is obscured by algorithms. A difficulty, especially in India, is that databases are only being implemented in a low percentage, once they are produced. So creating data is not enough to overcome knowledge gaps. Digital humanities are faced with the challenge of making information and data literacy increase. This needs to happen in collaboration with governmental organs, as India's government has difficulties with patent licenses and digital rights. As the perception remains that the digital is natively english-speaking, less value is given to resource material in local languages. As all computer updates, etc., run in english language, the fact that knowledge can and should be produced in one's own native language is obscured.

The expressive potential of these minority languages is therefore decreasing, a matter of concern for Indian academia. Knowledge production of educational material must be included into scholarly work, to work against this decline. In this sense, the importance of the community was addressed. When experimenting with tools and technology, it is vital to exchange experiences and build a communal exchange. However, it was lamented that often ICT courses remain at a basic office-tools level. The content of digital humanities work cannot remain at a simplistic level but must include values and methods which go into greater detail and implement guerrilla methods. If we are not able to articulate a way of understanding the problem through these contexts, what is the good in sources of voices? The fear is that digital humanities is undergoing a shift from representation to segregation of knowledge repositories.

The digital age does not only influence knowledge repositories in the academic sense. In his talk, Ashish Rajadhyaksha describes the political perspective of digital humanities by the example of the UID project in India as something that has inhabited the digital ecosystem. Within the digital, what used to be public space is now perceived more as public domain – a trend towards making data compulsory. As one can see with UID and the condition of transfer from a state to an e-state in which India seems to find itself, forced digitization can increase the digital divide and marginalize certain groups of people. Rajadhyaksha's "Identity Project" looks at what it means to have a digital identity and how it can occupy space within digital ecosystems. This project is transparently documented under Pad.ma, encouraging alternative publishing methods, such as QR-codes in text sequences leading to the video interviews they refer to. With this explosion of data being created, it should be considered that it impacts on personal views of privacy. One theory is that the anonymity rises in the sea of data, another could be that personal inhibition thresholds are lowered. It also gives rise to the question, what it means to have free digitization. As we can see with the example of google's data mining, free internet does not mean you are not paying in some way. Apart from the data you provide in exchange for online services, these are of course always gadget-based, forcing users to invest in new appliances. If digital humanities relies on the hardware and software of mainstream corporations, can it express capitalistic critique?

In several ways the answer to that question remains unclear. While traditional humanities addressed social inequalities and expressed critique, a technologized humanities concept has different aims, as Arun Menon of CSCS explains. Digital humanities has a scientific approach which does not reflect in humanities work. The computational turn has taken scientific work towards an affirmative and essentialist perception of truth, which claims to be exact and precise. This is the crisis the humanities are facing and that require a reshaping of the new arising field that is the digital humanities in India. Menon believes that digital humanities does not have content per se, but works along the boundaries of the humanities and the sciences. In this sense it cannot be a discipline or a field of its own, but can address the gray areas being left out by other disciplines and create new research paradigms by co-opting humanities with sciences.

James Nye addressed the materiality of digital humanities by discussing what it meant to have and to hold them – materially and physically, as well as virtually. Physical resources are not enough but must be provided in local languages and virtual spaces. Good dictionaries are important resources for language knowledges not only on the basis of the commonest meaning but also its social connotations. The need is for librarianship to change to accommodate these diverse features.

The last presentation of the day had Souvik Mukherjee addressing the non-boundaries of digital humanities again, stressing the fact that the digital humanities did not exist. Rather, a multiplicity of digital humanities had arisen to incorporate topics like data mining, games studies, software studies and digital cultures. These study areas, rather than disciplines, are not always connected with concerns of humanities, but still make up a large part of digital humanities work. They, too, produce narratives as does any other research, however, often these narratives can be completely fictional and take place in digital realms. Facebook micro story telling serves as an example, just as gaming narratives do. While involved in gameplay, users create, read and write narratives as they play. At the same time they create identity and involvement, which can be diverse according to the digital space that identity is occupying. Therefore it definitely plays a part in deconstructing rigid ideas of identities. Tools like Poll Everywhere, Zotero or Posterous make academic work just as playful in a digital realm and create narratives similar to the ones in videogames as they construct an informational cloud on a discourse, which is not limited to ones immediate peers but invites a collaborative process. The suggestion is that discussions and research will remain fertile as long as they are not limited. Therefore digital humanities should be seen as an emerging field of enquiry rather than a discipline or even a non-discipline, embracing the intellectual culture of convergence that is happening online.

Summarizing the consultation, Ashwin Kumar articulated four rubrics under which the single presentations could be grouped. A large part of the presentations discussed digital humanities for and in pedagogy. These talks discussed what digital humanities was doing for the classroom, for teachers and teaching situations and academia in general. A second module saw digital humanities as a research modality and a tool developing discipline. The third rubric formed around seeing digital humanities as a new social skill, which enables a new way of sociality and mirrors society for it to be open for scrutiny. Another fourth rubric was around seeing the digital humanities as a new way of archiving, of storytelling and transmitting knowledge.

The question now is how to collaborate so as to take each of these areas forward and to evolve in the digital humanities under its redefined premisses. The data being produced cannot just be categorized and put on an x/y axis. So when humanities seems to have the systematic problem that it struggles to find the technology to accompany its work, for the digital humanities it seems to be the other way around. This implies a certain lack of content in digital humanities and it is a necessity to look beyond algorithms. The questions of digital humanities cannot simply be how many times a word comes up in a text. Digital humanities will generate this kind of enormous data which in itself is meaningless but will push us to ask the right questions. It will strengthen research by adding a new dimension to data. So anxieties about what it will do to the field are misplaced. Much more, the hope is that it will introduce new objects in questions on the paths we take to find new tools.

For more details visit http://editors.cis-india.org/digital-natives/digital-humanities-for-indian-higher-education

Digital Design: Human Behavior vs. Technology - Vita Beans

denisse — 2015-10-24T14:29:23Z

What comes first? Understanding human behavior and communication patterns to design digital technologies? Or should our technologies have the innate capacity to adapt to the profiles of all its potential users? This post will look at accessibility challenges for digital immigrants and the importance of behavioral science for the design of digital technologies. We interview Amruth Bagali Ravindranath from Vita Beans.

CHANGE-MAKER: Amruth B R

PRODUCT:
Vita Beans and Guru G

METHOD OF CHANGE:
Borrow elements from behavioral science and social marketing to make technology more intuitive.

STRATEGY OF CHANGE:
Make technology easy to use, fun and effective.

Chirptoons: Create Cartoons in a Jiffy. Designed by Vita Beans
(The animation seems to be skipping a few lines. Check box below for a transcript)
Design your own here: http://bit.ly/1dOEpPo

Transcript of animation:

Ajoy: Hi!
Usha: Hi! What will we talk about today?
Ajoy: We will learn to design digital stories!
Usha: What do you mean by digital stories?
Ajoy: What we are doing right now!.
Telling a story through a digital medium.
Usha: Oh! But what is so complicated about that?
You write a story and then you post it online What’s
the big deal?
Ajoy: This is true. But you want everyone to access
your story right?
Usha: Yes! Of course!
Ajoy: Then you need to think about your audience!
Are you sure they all know how to use this technology?
Usha: Well...no, not really.
Ajoy: Do you know what makes it challenging for them?
Or how to adapt technology to make it easier?
Usha: Eh, no...no clue :(
Ajoy: Then read on.Today we will take a step back.
We must think about human behaviour first!
and then design our technology accordingly.
Usha: Sounds good! Let's do it.

First off, apologies for such a feeble and sad animation. When I was given access to Chirptoons, I was quite confident I would be able to produce a somewhat interesting introduction to this post and get you excited about our next interview. However, between first-time user friction and a couple of glitches in the program, I found myself -a semi-savvy digital native who has been using technology, almost every day of her life, for the last 15 years- struggling to create the cartoon and clearly failing at it. The biggest challenge was translating what I had in mind into a digital format (The demo was very straightforward. I was just particularly inept), and it was frustrating to the point I decided to drop it, leave it as is, publish my unfinished cartoon and turn this post into a reflection on 'design challenges behind digital storytelling', so I could move on with my life.

What I experienced with Chirptoons is what many users: both digital natives and immigrants constantly face due to the pace at which new digital technologies are emerging. While the privileged demographic who has physical access to technology has a decent knowledge of basic web browsing and document processing features, there is still a very large gap in accessibility in terms of how to navigate more complex formats. At the end of the day, producers retain the creative power and determine the functions and flexibility of the technologies we use in the day to day. Just think of Facebook and its constant interface updates. We have all felt the wrenching need for that 'dislike' button to make our interactions a tad more honest, yet we have no power to create it or change Facebook's format to one that enables our needs better.

So far, we have explored information from different angles: as activism, as visual design, as stories; and how digital technologies have been used strategically to disseminate it. However, our analysis is lacking a better understanding of the digital. We have been focusing on citizens as technology 'consumers', and we have not looked at whether digital infrastructures are accessible enough for users to become 'producers'. The question is: how do we do this: how do we engage different users with different digital literacy levels, skills and aptitudes in the production of digital content? With this post we bring a new topic into our series: accessibility and Information infrastructures. This one will focus on design and the role of behavioural science. Our interview with Amruth Bagali Ravindranath, brought a very unique perspective into the conversation, from which I would like to highlight three points:

a) The importance of behavioral science for design. Amruth stressed why we need a thorough understanding of behavioral and cognitive science in the design of digital technologies and how crucial it is to investigate the decision processes and communication strategies of humans to make technologies user-friendly and context appropriate.

b) How public relations and social marketing concepts can also provide insight on how to target and engage potential users more effectively. This point starts to answer some of the questions we raised on the Information Design post: thinking about the citizen as a consumer. This point also works as an alternative take on how to target civic engagement through technology.

c) How to engage different type of users: not only the digital native, but also digital immigrants[1]

who still play crucial roles as information gatekeepers in fields such as education or urban governance.

Vita Beans

We interviewed Amruth Bagali Ravindranath, Founder of Vita Beans to answer some of these questions. Vita Beans’ mandate is to create inspiring, easy-to-use applications in areas of education and human resources, to share knowledge in innovative, fun an effective ways. The logic behind their technological framework is trying to mimic the profile of the human brain linked to decision making -including economic, evolutionary, emotional, and psychological elements- and design their applications based on these patterns. Some of the products they offer are cognitive skill development applications, game based learning applications, educational technology research, among others, and their latest educational product: Guru G was chosen by the Unreasonable at Sea program (by Unreasonable institute & co-founder of Stanford d.school) as one of the 11 companies changing the world.

"We are trying to adapt to how the user wants to use something, rather than expecting the user to learn. This is essential in the education space to make things work".

Guru G is a "gamified teaching, teacher training & open certification platform", that aims to democratize access to technology for quality teachers. Rather than focusing on the student as most education technologies do, Guru G believes that teachers are the most important element of the education system. Enabling teachers, means quality education will reach the lives of hundreds of students during their professional life time, and with this in mind, Vita Beans designed a platform that is engaging, easy to use and intuitive, designed specifically with teachers, schools and governments in mind.

Unreasonable Barcelona: Anand Joshi, Guru-G from Unreasonable Media on Vimeo.

Inspiration

"Teachers don't use and don't like to use technology"

The idea came from the products Vita Beans had already developed for the education space, such as their text2animation & text2game prototypes. They had produced over 80 collaborative games teachers were using in the classroom. Students play together in teams and learn about different topics through the process of gaming. However, suddenly they realized teachers had great ideas they didn't know how to translate into a digital form because they did not have the knowledge or the skills to create digital content. This is, according to Amruth, the crisis they are trying to solve in the education space: the quality of teachers, access to good teachers and the difficulty for teachers to adopt new technologies were the biggest challenges. "

The design challenge

Their initial prototypes were designed with assumptions based on their gamification experiments with students. "We miserably failed with teachers and we discovered what a good gamification system for teachers looks like by prototyping with teachers and looking at the small things. It was an interesting learning experience." They identified two common reasons why they hesitated to adopt anything new in the classroom.

Teachers don't want to feel like they can't use something a student can.
Teachers can't visualize themselves using that tool, this there is an element of uncertainty and lack of confidence.

It was imperative for Vita Beans to switch focus: "Any tool you design, you expect to train the user to understand your tool, and if they refuse to do that; you blame them." They used their behavioural science background to come up with infrastructural solutions that solve the limitations from the outset.

The solutions

They started prototyping with natural language processing for their text2animation & text2game projects. NLP is a branch of computer science concerned with the interactions between computers and human languages. Teachers articulated their ideas in simple English and the program used NLP to take what they said, try to understand what they were trying to visualize and convert into programming language to build an animated movie out of it (like what we used to open this article -but with hopefully better results). Amruth was very confident about the potential of this prototype and shared with us that UNICEF might take it up and implement it as an open source animated video and game creation tool in Africa.

They also developed an adaptive navigation engine for one of their game based learning platforms; a tool that adapts to what you are trying to do: "There is no fixed way to navigate from one task to another. It tries to learn the closest action that each teacher is trying to do and it executes that. It tries to learn how the teacher wants to use it."' This was a success. They incorporated touch screens to make the product more intuitive and the teachers picked it up quickly.

Amruth claims they are the first in the world to develop a gamification platform specifically for teachers and the reason was their solution to the navigation issue. This experience also indirectly helped in designing Guru-G.

"Amruth Bagali Ravindranath talks about text2animation & text2game prototypes"
Amruth B R, at TedxMcGill. Courtesy of YouTube

These design solutions and the learnings from each project inspired the team to come up with products which have been adopted commercially across 10 states in India, reached 4000+ schools & over 3 million kids internationally through partners in India & North America. They have helped education companies build their primary and secondary school education products, (including one of India's top classroom technologies), have been covered by the media and won several entrepreneurship awards. More information here and on their website. Our question is: what is it about behavioral science that helped Amruth's team arrive to this epiphany in tech design?

Behavioral Science and Social Marketing

Comparing marketing to advocacy is bound to be met by resistance and perhaps controversy. I raised this question when we interviewed Maya Ganesh for the Information Design post, and stated the following in our conclusion: "Our consumption habits in the market are shaping how we process and interact with information in the public space. The possibility of 'consumer behavior' permeating modalities of activism, reinforces the need to explore more interesting strategies for information dissemination." Now that we are starting to look closely at the infrastructure supporting information, I will stubbornly return to the same question: to what extent should we borrow tactics for advocacy from marketing? and add: how much of it should permeate the design of digital technologies?

Amruth made a casual reference during our interview that triggered this thought. We were discussing the importance of understanding behavior patterns, when he brought up Edward Bernays. This man used psychoanalysis, psychology and social science to design public persuasion campaigns and could get masses to choose what he wanted them to without them realizing it. While this sounds awfully dangerous and manipulative, I would like to rescue the idea of understanding human behavior well enough to design technology around it and I will entertain this thought in the context of social change -please, don't judge.

Pillip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University, wrote a paper bringing marketing and social change together: “Can social causes be advanced more successfully through applying principles, concepts and techniques of marketing?”. He defines marketing as:

"a sophisticated technology, that draws heavily on behavioral science for clues to solve communication and persuasion related to influencing accessibility. [...] Most of the effort is spent on discovering the wants of a target audience and creating goods and services to satisfy them" (Kotler, 1971)

This definition is a useful bridge to link marketing with accessibility of digital technologies. G.D. Wiebe wrote an influential paper on social marketing, that coined the question: "Why can't you sell brotherhood and rational thinking like you can sell soap?", that later influenced public information campaigns by USAID, the WHO, and the World Bank [2] . While he recognized how these models can to an extent commodify human behavior and social principles, he stressed that knowledge of behavioral science is a useful framework for product planning, that must be given a socially useful implementation. He developed the following criteria of considerations:

Criteria	Description
Force	The intensity of the person's motivation toward the goal -a combination of his predisposition prior to the message and the stimulation of the message
Direction	Knowledge of how or where the person might go to consummate his motivation.
Mechanism	The existence of an agency that enables the person to translate his motivation into action.
Adequacy	The ability and effectiveness of the agency in performing its task.
Distance	Estimate of the energy and cost required (by the user) to consummate the motivation in relation to the reward

Considering this framework is part of recognizing how knowledge circulating market networks affects our behavior. Nishant Shah addressed two ideas along these lines in the thought piece. First, he suggests us to recognize the negotiations that take place in the state-citizen-market ecosystem, and how they affect our rights, demands and responsibilities in society. Second, how this leads to a different understanding of the citizen as an "embodiment of these state-market negotiations". Keeping consumer behavior, and the forces shaping, enabling and constraining it in mind, is an interesting framework when we think of ourselves as information consumers -and as Yochai Benkler posits in The Wealth of Networks- in an ongoing transition to information producers. This also depends on how we think of information. We usually define content as information, but the structure and infrastructure are also pieces of 'information' we continuously shape through our interaction with technology. Hence, when we talk about making information accessible, we are also talking about producing legible and intelligible infrastructures.

Linking it back to digital technology

I am aware that the relationship we are trying to draw seems little far-fetched, but Amruth and the Vita Bean's team experience shows this behavioral-science approach, not only has a lot of potential, but is seldom explored in the education technology market. He told us about his success story with a behavior simulation engine. They used neuroscience as a base to build computer based activities and games to predict the behavior of its users on specific situations. They had an accuracy of 86%, which according to Amruth, is larger than every known psychological framework, and according to their testimonial, above most behavioral tests in the market (which only yield 20-40% of accuracy). Amruth said: "That was the first behavior research connection that brought us into the start-up space. Exploring games, exploring human behavior."

Design challenges in
mobile applications**

Make it noticeable
Make it useless if not shared
Manufacture peer pressure
Easy to personalize
Must evolve constantly
(static stories die)

We can also link these ideas back to storytelling. Amruth and I discussed what is the best way to use technology to engage users with digital stories. He made a good point at pairing up both processes: "What makes a storytelling session effective is how you contextualize a story for the person you are sitting with. As kids we are used to a one way process. As adults, stories are more interactive, so you may bring a new dimension, and the story might go in a very different direction. The technology must enable and reflect that." Compelling narratives must motivate the audience to interact with the stories, and digital devices must perform the same function. The infrastructure and interface of technologies must be intuitive, familiar and persuasive enough to sway users into interacting with it.

A way to do this is by pairing up technologies with the criterion above. In terms of functionality: provide them with a mechanism that translates the users ideas into action, that is efficient at enabling them, and that reduces the 'distance (the cost or amount of energy needed) to perform a task -as has been accomplished with Guru G in India. As for the force and direction of motivation, Amruth brought up some design challenges when discussing adoption of mobile applications [**"by analysing what increases the probability of a solution / campaign growing organically by word of mouth, going viral, and specifically what make something fashionable". See box on the left]. These challenges may vary from one application to the other but, at the end of day, the analysis and conceptualization of the product must be persuasive and empathetic with its users.

Making Change

To close our interview, Amruth and I talked about what it means to 'make change' through digital design. He believes 'making change' is composed of three elements:

Empathy: Your attempt to make change will depend on the amount of empathy you feel towards the people you are trying to create change for. "We spend time interacting with teachers, classrooms, just to get an idea of how the teacher thinks, empathize with prospective users".
Imagination: How you translate this empathy into solutions. "Imagination helps you think of as many solutions as you can to solve the design and adoption challenges"
Action: The most challenging stage according to Amruth: "If your technology is too hard to use, you will lose audience. If it's not impactful enough, it is trivialized. How do you reach a balance in making it effortless and yet, impactful?"

This post took a step back in our analysis of citizen action, to uncover a less visible space where change is also taking place: the intersection of the user with the machine. We seldom look at the relationship: producer-machine-consumer (and its multiple combinations) and how our behavior is being reconfigured by new digital technologies (in this project). The pace at which we need to upgrade our own operation systems, requires a degree of digital literacy that is not being facilitated by the state, the market or even civil society. Vita Beans, is one of the few examples of market actors working towards cutting the middle-man between users and digital technologies. If widely adopted, this model has the potential of re-organizing the state-citizen-market dynamic: from how citizens interact with the technology market to how new ways of producing and using technology might shape citizens' negotiation with the state.

This was also a set of explorations. It is a fairly new area in our research that will lead to more conversations with people who understand technology as an infrastructure and as material, as opposed to us- who often understand it as a practice, a space or an actor. Our goal is to bring content and infrastructure closer together, and make a stronger emphasis on inter-disciplinarity and multi-stakeholderism as a strategy to leverage change.

Footnotes:

[1] Refer to Marc Prensky's Digital Native, Digital Immigrant, for more on the limitations of digital immigrants in the education space; "It‟s very serious, because the single biggest problem facing education today is that our Digital Immigrant instructors, who speak an outdated language (that of the pre-digital age), are struggling to teach a population that speaks an entirely new language". Access it here: http://bit.ly/IMBu0j

The CIS book : Digital Alternatives with a Cause, is also an interesting and comprehensive read of what comprises a digital native or digital immigrant today: http://cis-india.org/digital-natives/blog/dnbook

[2] The World Bank makes reference to G.D. Wiebe's thinking on their blog: http://bit.ly/1jNZVZA. Also refer to: Baker, Michael (2012). The Marketing Book. Oxford: Butterworth-Heinemann. p. 696 and Lefebvre, R. Craig. Social Marketing and Social Change: Strategies and Tools to Improve Health, Well-Being and the Environment\year=2013. San Francisco: Jossey-Bass. p. 4. for examples of these interventions. Finally, the Wikipedia page on Social Marketing explains the role of G.D. Wiebe in the field: http://bit.ly/1lw4jPV

Sources:

Kotler, P., & Zaltman, G. (1971). Social marketing: an approach to planned social change. Journal of marketing, 35(3).

Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. April 30, 2013.

Wiebe, G.D. (1951-1952). "Merchandising Commodities and Citizenship on Television". Public Opinion Quarterly 15 (Winter): 679.

For more details visit http://editors.cis-india.org/digital-natives/making-change/digital-storytelling-human-behavior-vs-technology

DCS 2018 Agenda

ambika — 2018-11-07T02:51:36Z

For more details visit http://editors.cis-india.org/internet-governance/files/dcs-2018-agenda

Data Visualization Session

praskrishna — 2017-05-20T02:32:55Z

For more details visit http://editors.cis-india.org/internet-governance/files/data-visualization.pdf

Creative Activism - Voices of Young Change Makers in India (UDAAN)

denisse — 2015-04-14T13:21:22Z

This post is a short account of what happened at UDAAN in December 2013 — a conference that gathered 100 youth from across the country to discuss pressing environmental issues and creative strategies to tackle them. We conducted a survey to map the perspectives of these young change-makers and get a glimpse of how India's youth is now framing and going about making 'change'



CHANGE-MAKERS: Youth (India)

EVENT: UDAAN 2013 organized by 350 India: a global organization building grassroots movements across the country.

METHOD OF CHANGE: Behavioral change, solidarity networks and creative activism.

“Change or making change is to bring about a paradigm shift in the way we do certain things. To alter our general way of life as it remains now into something that is positive and ideal.”

This is one of the many responses we collected from UDAAN participants on what it means to make change in India today. So far, in previous articles, we have looked at organizations working with specific demographics and themes. On this opportunity, we are exploring the ideas behind a group conformed by individuals coming from different walks of life, who embody an array of historical, linguistic and cultural understandings of the world, yet still find an intersection at their intents for change. We addressed the core questions raised in the project's thought piece: Whose Change is it Anyway: “What is the understanding of change with which we were working? What are the kinds of changes being imagened? Whose change is it, anyway?” -to start touching base with the ideas underpinning their actions, and identify how -or whether- it introduces new ways to define this concept.

UDAAN 2013

I had the privilege of joining this inspiring group during a four day conference and got the opportunity to share with students, activists and entrepreneurs from 13 states of India (chosen from a pool of 2000 applicants) involved in social change practices across the country. Despite the diverging world views among participants, the sense of a common purpose was almost undisputed. Every attendee was committed to mitigate the detrimental impact of climate change in their cities, protect vulnerable populations and advocate for justice. However, the most interesting points of contention lied on how to translate this commitment into individual and collective action, create conditions that enable change, and encourage community participation in environmental, political and social issues.

With these questions in mind, the conference focused on providing strategies of action and the attendees explored all sorts of lobbying and political participation mechanisms through its workshops. Three main elements stood out for me. First, the cocktail of tactics provided by experienced campaigners: from direct resistance and non-violent action to story-telling and street theater; participants were inspired to experiment and re-conceptualize activism.

Space Theatre Ensemble

Educators Collective

Second, the use of gamification in the workshops, facilitated by the experiential learning group Educators Collective, was the key to introduce values of leadership, solidarity and sustainability into individual behaviour and team practices. And finally, the add of 'unconference slots' to the program empowered attendees to share their methods, initiatives and projects in an open platform. This fostered peer-to-peer learning and more importantly reinforced the net of support and the immense amount of admiration (that grew exponentially between participants) for each other's work.

Youth and Activism in India

Coming from the perspective of our research project: Making Change, it was second nature to me to question frameworks utilized around "making change". I was pleasantly surprised to find an array of perspectives and experiences floating around panels, workshops and keynote presentations. They were definitely seeking consensus, yet in a way that did not inhibit diversity of thought, intellectual curiosity and self-reflection. This sparked the idea of collecting these views and use them as a sample of the current status of youth activism in India. Particularly considering how many of the strategies taught at UDAAN, while incredibly powerful, require a set of resources (including capital, time and energy) that are not readily accessible for all aspiring activists in the country.

These thoughts are consistent with a couple of articles I referred to for context on Indian youth and activism. Starting with the IRIS Knowledge Foundation and the UN-HABITAT's report: "State of the Urban Youth, India 2012: Employment, Livelihoods, Skills". It states that in only seven years, India will become the youngest country of the world with a median age of 29 years old. This, coupled with the fact that India's youth is the largest group in the working-age population — in a country that is expected to become one of the world's next major economic powers (Ilavasaran, 2013) — has, according to Padma Prakash, led demographers and economists to consider youth as the future of the country's economic growth. Having said that, these promising prospects do not reflect that 87.2% of the unemployed of the country are youth, only 27% of Indian youth is literate and 64% is located in rural areas. These facts display a constant negotiation between precariousness and hope, and particularly the high level of dissonance between the expectations and opportunities surrounding this group. Furthermore, as put by Prakash, despite the amount of economic information we have on this group, we lack a deep understanding of the social constructs underpinning their motivations and actions. On one hand, Ilavasaran suggests precariousness is the trigger behind both their unrest and their activism. On the other, the path they end up taking will depend on how they understand making change and their role within this process.

This dilemma was quite evident at UDAAN. Youth from all over India came together to fervently speak about the grievances climate change is causing in their regions and share the stories behind their struggles. On this note, the conference represented an incubator for their ideas and frustrations. and one of its main goals was to steer all this energy towards a path of constructive positive change. Carpini on his work on civic engagement (2000) outlines three factors that lead to participation: motivation, opportunities and capabilities; and how the interplay of the three result in different patterns of change-making. Hence, what is left to answer is how will this chaotic ecosystem shape youth's ideas of creating change? And to what extent will these conditions determine their motivation, opportunities and capacities of participating in the process? The survey we sent out to participants is only a starting point to reflect on these points. It did not aim to resolve these questions, but instead gather a snapshot of how politically and socially active young citizens are locating change and framing some of the biggest challenges of its generation.

Online Survey

About 25 people participated in the survey. The survey had five questions that explored three concepts analyzed in the Making Change research project: change, civic engagement and methods of change. It was divided into three sections:

a) Definitions: Participants were asked how they understand 'change' and 'making change'.

b) Actors: Participants were asked to reflect on their role and the role of youth in the process of making change. It also touched on concepts of active citizenship and engagement.

c) Methods: This section looked at the practices and methods preferred by youth for making change. Participants were asked to think about strategies and tactics discussed at the UDAAN workshops or other initiatives of interest, and how ICT/technology affect the process.

The purpose was to collate as many ideas and perspectives around change-making from this group and hence, the questions were broad and open-ended. The participants remained anonymous and details about their age, religion, region, socio-economic status, etc., were not disclosed. The language barrier and access (and frequency of access) to social media platforms was a big limitation to obtain a larger sample but the responses still reflected interesting patterns, which were later classified and categorized using a keyword system.

The results were displayed on the info-graphics found below:

Infographic 1* reflects the different ways participants outlined change-making: definitions of 'change' and 'making change', type of change (positive, neutral or confrontational), location of change (individual, society or system) and time of change (now, future, long-term).
Infographics 2* and 3 outline the profiles of a change-maker and an active citizen.
Infographic 4 lists their preferred methods of change -in no particular order. The bottom section reflects the spectrum of opinions around the use of technology.

*The percentages reflect the portion of respondents who reflected this view and the texts are excerpts of the respondents' answers.

This presentation format was chosen for three reasons: first, to facilitate the consumption of raw data collected from the survey and make visual associations between themes. Second, to put into practice some the recommendations from the storytelling workshop to make research more accessible to the public. And third, as a somewhat self-serving experiment to measure a) the ability of a graphic designer rookie, with no previous experience (like me), to create visual aids and graphics with free online tools, and b) explore empirically some of the methods I have encountered through my research: Methods for Social Change. Hence, the following results will not be of an academic nature as previous posts, but will instead clarify some of the patterns, evident in the original responses, that may have been lost in graphic translation.

Locating Change: Definitions

"Change is any alteration from an established status-quo. Making change is creating a system that is self-sustaining and capable of surviving over a long period of time"

In spite of including both concepts on the same question, most respondents differentiated them in their answers. Approximately 50% of the sample responded 'change' was either an irreversible process or an outcome to a process, while the other 50% implicated themselves in the 'change' process, stating it means to shift and modify how we act and think. A similar spirit was reflected about 'making change'. About 29% of the participants acknowledges a break from previous practices, and 29% considers we are implicated through the adoption of a new model of action. Interestingly enough, only 5% considers making change a duty or a responsibility. This low percentage signals making change is understood as non-compulsory which does not affect active politically involved citizens but leaves the more passive and idle off the hook when it comes to acknowledging their role in the process of change.

Moving on to type of change: 38% of the respondents consider making change a neutral process that does not guarantee a positive change (as considered by 33% of the sample). It was defined as an event that merely breaks the norm or from usual practices. A possible reading of this is that a group is not mobilizing its efforts with a plausible positive alternative in mind. Instead, it seeks difference without a deeper considerations of how will it differ from the conditions it is breaking from. This fits into the 'politics of hope' paradigm brought up by Shah in the piece: This approach to change and the idiom 'making a difference' is "so infused with the joy of possibilities" that it doesn't evaluate whether the outcome will lead to further assurance or precariousness, when compared to the earlier structure. This approach limits structural, systemic and sustainable change, an issue that was also evident in the results of the time-line. 0% thinks change must be made immediately but the rest of the sample was divided into making plans for the future (19%) and a smaller number on securing a self-sustaining system (10%) to replace the former.

Infographic 1: Making Change (Generated using: easel.ly-)

Finally, on the question of where is change located, we find the first instance of a pattern that was evident throughout the survey. On this category 38% finds change must occur externally: either in society and others (19%), or through the shift from a status quo that is perpetuating inequality (19%). Yet the largest group (24%) identified that change must occur internally first. The role of the self was also very prominent in the following sections as well.

Agents of Change

After locating change, the project also intends to understand who are the main actors and stakeholders lumped into the category of 'citizen' or 'citizen action'. On this survey, these actors were dubbed 'change-makers'. Respondents were free to describe what they understood by the term and the social construct determining the model they were working towards (as aspiring change-makers themselves). The second actor we inquired about was 'active citizen'. The concept of citizenship is ambiguous terrain, yet there seems to be a connection between the identity confered by the 'citizen' status and the respondents' inner call for action.

a) The Change-Maker:

"I think that all of us can be change-makers. We need to be sure of what and why we need to change and have a vision of how the world will be after making the change"

The Change-Maker (Infographic 2) was defined by the four characteristics outlined below.

Infographic 2: The Change Maker (Generated using: easel.ly )

Each characteristic was coupled by actions that reinforce this behaviour. For example, understanding the issue (33%) comes hand-in-hand with inciting motivation through information: 'If one aspires to change, then one must first understand what is to be changed, how it is to be changed and what would replace the changed system. The primary step is to realize and acknowledge the problem, educate others and then action” (Anonymous survey respondent, 2013) Another interesting example is how the 28% that identified the individual as the source of change, also recommend self-reflection on how to create the most impact: "[My role as a change-maker is] practicing what I preach and learning to critique myself constructively and in a manner that helps me improve" (Anonymous survey respondent, 2013) This brings a different light to Carpinis categorization of 'capabilities' in social change. It is no longer about participation in an external movement but more about how the individual secures sustained change through his own consistent and coherent behaviour.

b) The Active Citizen

"An active citizen is who follows the constitution, understands and takes responsibility for himself and for influencing his family and community for the betterment of life's social, economic and environmental issues"

Self-awareness was a key point in how the active citizen was personified. It was one of most emphasized points, placing more responsibility on the role of the citizen as opposed to on the issue at hand. Attitudes such as 'realizing the problem', 'taking responsibility' and 'taking initiative' reflect that the individual is finding motivation on taking ownership of his choices and decision-making power. The individual is focusing less on antagonizing the structure and is instead elevating his identity to a fearless, noble status -the citizen is becoming the hero of its own narrative. This ego-emphasis, is also motivating the citizen to invest on increasing its own knowledge capital and attain a thorough understanding of the issues, to then heighten individual and collective awareness around them. The objective is either local -give back to its community- or normative -work towards justice and equity- but there seems to be consensus on the starting point.

Infographic 3 - The Active Citizen (Generated using: easel.ly)

Methods for Change

“By going out there and making the change! Get down and dirty. Then use those examples in the form of story, pictures, etc. and inspire others around you to first change themselves and then help change society!”

Finally, infographic 4 displays a mapping of the methods brought up by participants. Again, awareness and behavioural change were the most popular, placing information and the individual at the epicenter of change-making. The impact of the theater and story telling workshops on participants was also evident, on several mentions to the power of 'artivism'.

Infographic 4: Methods for Social Change (Generated using: easel.ly )

In regards to communication and technology, I was surprised to find that many respondents find it insufficient. They instead recognize the need for strong offline communities making sure activism online translates into the offline realm. “[online platforms] are vital in building quick connections amongst those who feel alike towards bringing change. But eventually, all struggles for change have to be offline [...] technology could be the first step that eventually leads the path to more offline and personal connections.”(Anonymous survey respondent, 2013) : Others were wary about its power and they recognize it can be used to both help and contain the activist with the same intensity: "Technology can either blind people or give them sight."(Anonymous survey respondent, 2013) These views reflect youth has moved on from the tech hype that pervades the digital activism discourse. The role of technology was not excluded from the conference's tactic package and the group perceives technology as a powerful complement, yet it still places a lot more emphasis on creating sustainable change through education, behaviour and offline interactions than through digital interventions.

Conclusion

Comments at the aftermath of the event reflected participants had undergone a collective mental shift on how to create social change. We arrived looking outwards: accustomed to pointing fingers and scouting for common enemies that personify the misdoings of inequality perpetrators. Five days at Fireflies later and after UDAAN's intervention, I can safely say we left looking inwards. We are now determined to seek information and identify the most effective ways to mainstream it and make it accessible; we are impelled to reconnect with our creative and artistic selves and put them at service of communication; we are encouraged to share our personal stories and have them inspire solidarity and movement in our communities, and above all, we will continue to pursue the level of behaviour-action consistency that legitimizes our efforts at making change. The conference turned out to be a very organic experience and it provided all of us with a space to connect with ourselves and one another in a time of growing loneliness and isolation in the digital age.

Furthermore, the thoughts that surfaced on the survey are important pointers to continue uncovering what drives civic engagement among youth. Seeing these activists locate change in the self was a refreshing break from the times we used to overindulge in the possibilities of technology-mediated change. It seems that the digital is already so embedded in our interactions and ecosystems that it has not only has ceased to be novel, but it is recognized as insufficent, and hence, the attention has returned back to the user and its offline communities. With this in mind, the group that attended UDAAN, as part of the demographic who represents "the promise and future of India's growth", is taking up the challenge of strengthening ideas of making change in their networks. Have them succeed, and this 'growth' will be met by a current of better informed, better armed young activists working to secure a self-sustaining system for the generations to come.

** Thanks to everyone who participated on the survey, Special mention to UDAAN organizers, Educators Collective and the wonderful UDAAN 2013 group**

Sources:

HABITAT, UN. "State of the Urban Youth, India 2012.", (2013)
Ilavarasan, P. Vigneswara. "Community work and limited online activism among India youth." International Communication Gazette 75, no. 3 (2013): 284-299.
Shah, Nishant “Whose Change is it Anyways? Hivos Knowledge Program. (April 30, 2013).

Resources:

Easel.ly: To create and share visual ideas online: www.easel.ly/‎
Info.gram: Create infographics: infogr.am
More on UDAAN: http://world.350.org/udaan/
More on Global Power Shift (350) - http://globalpowershift.org/

For more details visit http://editors.cis-india.org/digital-natives/making-change/young-voices-udaan

Consultation on Gendered Information Disorder in India

Amrita Sengupta and Yesha Tshering Paul — 2024-10-15T10:57:06Z

On 14th and 15th March 2024, Centre for Internet and Society (CIS) collaborated with Point of View (POV) to organise a consultation in Mumbai to explore the phenomenon of gendered information disorder in India, spanning various aspects from healthcare and sexuality to financial literacy, and the role of digital mediums, social media platforms and AI in exacerbating these issues.

The event was convened by Amrita Sengupta (Research and Programme Lead, CIS), Yesha Tshering Paul (Researcher, CIS), Bishakha Datta (Programme Lead, POV) and Prarthana Mitra (Project Anchor, POV)..* Download the event report here.

The event brought together experts, researchers and grassroots activists from Maharashtra and across the country to discuss their experiences with information disorder, and the multifaceted challenges posed by misinformation, disinformation and malinformation targeting gender and sexual identities.

Understanding Information Disorders: The consultation commenced with a look at the wide spectrum of information disorder by Yesha Tshering Paul and Amrita Sengupta. Misinformation^{^[1]} was highlighted as false information disseminated unintentionally, such as inaccurate COVID cures that spread rapidly during the pandemic. In contrast, disinformation involves the intentional spread of false information to cause harm, exemplified by instances like deepfake pornography. A less recognized form, malinformation, involves the deliberate misuse of accurate information to cause harm, as seen in the misleading representation of regret rates among trans individuals who have undertaken gender affirming procedures. Yesha highlighted that the definitions of these concepts are often varied, and thus the importance of moving beyond definitions to centre user experiences of this phenomenon.

The central theme of this discussion was the concept of “gendered” information disorder, referring to the targeted dissemination of false or harmful online content based on gender and sexual identity. This form of digital misogyny intersects with other societal marginalizations, disproportionately affecting marginalised genders and sexualities. The session also emphasised the critical link between information disorders and gendered violence (both online and in real life). Such disorders perpetuate stereotypes, gender-based violence, and silences victims, fostering an environment that empowers perpetrators and undermines victims' experiences.

Feminist Digital Infrastructure: Digital infrastructures shape our online spaces. Sneha PP (Senior Researcher, CIS) introduced the concept of feminist infrastructures as a potential solution that helps mediate discourse around gender, sexuality, and feminism in the digital realm. Participant discussions emphasised the need for accessible, inclusive, and design-conscious digital infrastructures that consider the intersectionality and systemic inequalities impacting content creation and dissemination. Strategies were discussed to address online gender-based violence and misinformation, focusing on survivor-centric approaches and leveraging technology for storytelling.

Gendered Financial Mis-/Dis-information: Garima Agrawal (Researcher, CIS) with inputs by Debarati Das (Co-Lead, Capacity Building at PoV) and Chhaya Rajput (Helpline Facilitator, Tech Sakhi) led the session by highlighting gender disparities in digital and financial literacy and access to digital devices and financial services in India, despite women constituting a higher percentage of new internet users. This makes marginalised users more vulnerable to financial scams. Drawing from the ongoing financial harms project at CIS, Garima spoke about the diverse manifestations of financial information disorders arising from misleading information that results in financial harm, ranging from financial influencers (and in some cases deepfakes of celebrities) endorsing platforms they do not use, to fake or unregulated loan and investment services deceiving users. Breakout groups of participants then analysed several case studies of real-life financial frauds that targeted women and the queer community to identify instances of misinformation, disinformation and malinformation. Emotional manipulation and the exploitation of trust were identified as key tactics used to deceive victims, with repercussions extending beyond monetary loss to emotional, verbal, and even sexual violence against these individuals.

Fact-Checking Fake News and Stories: The pervasive issue of fake news in India was discussed in depth, especially in the era of widespread social media usage. Only 41% of Indians trust the veracity of the information encountered online. Aishwarya Varma, who works at Webqoof (The Quint’s fact checking initiative) as a Fact Check Correspondent, led an informative session detailing the various accessible tools that can be used to fact-check and debunk false information. Participants engaged in hands-on activities by using their smartphones for reverse image searches, emphasising the importance of verifying images and their sources. Archiving was identified as another crucial aspect to preserve accurate information and debunk misinformation.

Gendered Health Mis-/Dis-information: This participant-led discussion highlighted structural gender biases in healthcare and limited knowledge about mental health and menstrual health as significant concerns, along with the discrimination and social stigma faced by the LGBTQ+ community in healthcare facilities. One participant brought up their difficulty accessing sensitive and non-judgmental healthcare, and the insensitivity and mockery faced by them and other trans individuals in healthcare facilities. Participants suggested the increased need for government-funded campaigns on sexual and reproductive health rights and menstrual health, and the importance of involving marginalised communities in healthcare related decision-making to bring about meaningful change.

Mis-/Dis-information around Sex, Sexuality, and Sexual Orientation: Paromita Vohra, Founder and Creative Director of Agents of Ishq—a multi-media project about sex, love and desire that uses various artistic mediums to create informational material and an inclusive, positive space for different expressions of sex and sexuality—led this session. She started with an examination of the term “disorder” and its historical implications, and highlighted how religion, law, medicine, and psychiatry had previously led to the classification of homosexuality as a “disorder”. The session delved into the misconceptions surrounding sex and sexuality in India, advocating for a broader understanding that goes beyond colonial knowledge systems and standardised sex education. She brought up the role of media in altering perspectives on factual events, and the need for more initiatives like Agents of Ishq to address the need for culturally sensitive and inclusive sexuality language and education that considers diverse experiences, emotions, and identities.

Artificial Intelligence and Mis-/Dis-information: Padmini Ray Murray, Founder of Design Beku—a collective that emerged from a desire to explore how technology and design can be decolonial, local, and ethical— talked about the role of AI in amplifying information disorder and its ethical considerations, stemming from its biases in language representation and content generation. Hindi and regional Indian languages remain significantly under-represented in comparison to English content, leading to skewed AI-generated content. Search results reflect the gendered biases in AI and further perpetuate existing stereotypes and reinforce societal biases. She highlighted the real-world impacts of AI on critical decision-making processes such as loan approvals, and the influence of AI on public opinion via media and social platforms. Participants expressed concerns about the ethical considerations of AI, and emphasised the need for responsible AI development, clear policies, and collaborative efforts between tech experts, policymakers, and the public.

* The Centre for Internet and Society undertakes interdisciplinary research on internet and digital technologies from policy and academic perspectives. Point of View focuses on sexuality, disability and technology to empower women and other marginalised genders to shape and inhabit digital spaces.

^{^[1]} Claire Wardle, Understanding Information Disorder (2020). https://firstdraftnews.org/long-form-article/understanding-information-disorder/.

For more details visit http://editors.cis-india.org/internet-governance/blog/consultation-on-gendered-information-disorder-in-india

CIS-A2K Communication Officer position

tito — 2019-06-04T06:45:28Z

The Centre for Internet & Society (CIS) is seeking applications only from prospective candidates who identify themselves as women, for the position of Programme Officer (Communications, the position is also known as Communication Officer), to support its Access to Knowledge (CIS-A2K) Programme. The job application is open to women only because we feel that a woman communications person will contribute more towards bridging the gender gap in the Wikimedia movement by emphasising on gender-sensitive communication apart from contributing internally for bringing a gender balance in the team.

Context of the CIS-A2K programme

As an affiliate of the Wikimedia Foundation, the nonprofit behind Wikipedia and Wikipedia’s sister project, we design and implement different projects with an aim to create high quality content and cultivate new contributors to Wikimedia projects. The projects will be premised on themes and seek to create a multilingual repository of knowledge using Wikimedia projects as a knowledge platform. You are encouraged to deeply engage with the CIS-A2K work plan before making the application. You will work cohesively with the Wikimedia community and the Wikimedia India Chapter to meet specific goals of each language community in India. You will be a part of a small team of 5 to 10 doing high visibility and high impact work. Please learn more about CIS-A2K here.

Position summary

As a Programme Officer, your job will be to support the Team’s larger goals -- growth of Indian-language Wikipedias and other Wikimedia projects (hereinafter Wikimedia projects), and the contributor communities (hereinafter Community). Your primary responsibility will be to support the Programme Associates -- that spearhead our on-ground programmatic activities -- with regular communications with the community and the world outside.

The position is full time and will be based in CIS’ Bengaluru office. Programme Officer will work closely with CIS-A2K Team (hereinafter Team) and would report to the Executive Director/any supervisor in Team.

Characteristics of the Programme Officer

High level of commitment: The Programme Officer should believe in the values of CIS and Wikimedia projects, exude enthusiasm for the mission and can powerfully embody and communicate the mission.
Intellectual curiosity and flexibility: Must enjoy tackling difficult, ambiguous problems and able to incorporate new knowledge into how one approaches situations and generates solutions, loves learning from others while expanding intellectual horizons.
Open and transparent: Have a high level of integrity and be comfortable working in a highly transparent fashion, open to input and feedback, a proactive and candid communicator who wants people to know what s/he is doing and isn't afraid to bring others in when things are off-track or when you need help and should able to handle criticism in a mature fashion.
Community builder: It is essential that the Programme Officer sees herself/himself as a partner to and supporter of the Wikimedians who have and will continue to be the leaders in building the Wikimedia projects. The Programme Officer must be willing and able to work with a diverse array of people, many of whom come from non-traditional backgrounds and have a fervent commitment to Wikimedia movement’s community-led nature.
Strong cultural competency: Able to navigate in a global movement and on a global team in addition to navigating the complexity of India.
Partnership developer: Able to initiate, negotiate and operate partnerships that advance the Wikimedia mission in Indic languages and English (as relevant to India) with a wide range of institutions across the public, NGO, universities, philanthropic and private sector.
Willing to travel: The Programme Officer must regularly travel within India to engage with Wikimedia communities and partner with institutions.

Responsibilities

You will be responsible for the overall communications of Team that include storytelling in the form of interviews, blogs, opinion pieces in newspaper/other platforms, regular coverage in both Indian language and English media, and anything beyond.
You will be exploring widely from conventional to new media to spread the stories of the hundreds and thousands of volunteers that make the Indian-language Wikipedia and Wikimedia projects such great knowledge repositories.
Creating original stories of challenges and learning, and successes of Wikimedia community in general and the ones that we closely work with in particular.
Function as an interface between A2K team and the community, and help the team better work collaboratively with the community.
Sharing the work of the community and A2k team in a regular basis in the monthly newsletters and other places.
Providing training on effective communications to the communities in a need basis, and supporting them to independently tell their own stories in their own languages.
Announcement of programmatic activities in the form of announcements, blogs and reports, and microblogging (social media, etc.).

Interviewing Wikimedians under the ambit of the WikipediansSpeak [1] project and beyond, and share the story of the Wikimedia community widely in the media

Required skills

Graduate with a strong track record of success in high performance organisations, preferably in non-profits.
Experience could be during studies or after, primarily in blogging, writing organisation reports, managing social media for organisations, interviewing and covering people’s stories in mainstream media.
Prior experience of working in a collaborative community, preferably and open one like Wikipedia and in online.
Good understanding of the basics of organisational programme design and management.
Strong understanding of the Internet and the forces that underpin the success of Wikipedia. Active participation as a Wikimedia volunteer would be an asset, though not a prerequisite (must be prepared to demonstrate knowledge of how Wikipedia works in interviews).
Experience working in a global, multicultural and diverse team environment will be preferred.
Must be fluent in English and at least in one Indian language.
A good understanding of the cultural and knowledge universe of the Indian language communities.

Location: The position is based out of the CIS’s Bangalore office.

Remuneration: Compensation structure will be determined by the level of expertise, experience and current remuneration.

To apply, please send your resume to Tito Dutta (tito+po2019@cis-india.org) by 4 June 2019. Please do not miss the +po2019 part in the email, that is an email filter for us)

For more details visit http://editors.cis-india.org/a2k/cis-a2k-communication-officer-position

Call for Position - Programme Officer (Communication) - Access to Knowledge

tito — 2018-11-02T09:37:09Z

We are inviting applications for the position of a Programme Officer (Communication) to join the Access to Knowledge (CIS-A2K) team at the Centre for Internet and Society. Please find below the description of the position, the eligibility criteria, and the application process.

To contribute to, support, and lead public communication of the work of the CIS-A2K team, we are looking for a creative, dedicated, and enterprising individual to join the team as Programme Officer (Communications). Please note that women and trans candidates, especially those from socio-economically marginalised communities, and women who are returning to work after a hiatus will be given preference.

Project Background

Responsibilities

Competencies

Required Skills and Experience

Desirable Skills and Experience

Location and Remuneration

Application Process

Project Background

The CIS-A2K team is supported by Wikimedia Foundation to work towards catalysing the growth of the open knowledge movement in south Asia and in Indian languages. The current work plan (2018-19) of the CIS-A2K team is focused on working towards creating an inclusive Wiki atmosphere in India, with emphasis on creating safe spaces, and promoting activities to bridge gender gap in Wiki projects across languages. Further, CIS-A2K facilitates exchange and incubation of ideas amongst Indian language Wikimedia communities, which contributes to the growth of these community and enables emergence of community leaders. During the current year, the A2K team is investing resources and energy on 4 programs/ideas that we believe are going to be 'triggers of change': 1) Focus Project Area, 2) MediaWiki Training, 3) Bridging Gender Gap, and 4) Wikisource Conference India. Please find a detailed description of our proposed activities during 2018-19 on our Meta-Wiki page.

Responsibilities

The CIS-A2K team is primarily based in the Bangalore office of CIS, and the Programme Officer (Communication), henceforth POC, will be expected to work out of the same office. Members of this team are also based in Bhubaneswar (Odisha), Hyderabad (Telangana), and Sangli (Maharashtra), and the POC will be expected to work closely with them - generally remotely, and sometimes by travelling to these locations

To support and drive outreach of the work being done by the CIS-A2K team, the POC will be responsible for the following tasks:

Public communication (60% of monthly work): POC will be responsible for the overall public-facing communication of the work and activities of the CIS-A2K team. This includes planning, driving, and carrying out multi-media documentation of ongoing activities of the team; announcement of programmatic activities in terms of authoring press releases, opinion pieces, short updates, and social media posts, including helping CIS-A2K team members with doing the same; co-authoring and editing the major reports prepared by the team, primarily for submission to Wikimedia Foundation; managing and posting on the Twitter account of the CIS-A2K team; and preparing and publishing a monthly newsletter to share the work of Indian Wikimedia communities and the CIS-A2K team. The CIS-A2K team usually conducts 4 events each month on average.
Innovative media projects (25% of monthly work): POC may explore widely from conventional to new media forms to create original stories of experiences, challenges, and learnings of members of Indian Wikimedia communities in general, and communities engaged with by the CIS-A2K team in particular. This may include storytelling in the form of interviews, blogs, audio and video productions including those native to social media platforms, with a focus on producing content in multiple Indian languages, often with support from CIS-A2K team and members of Wikimedia communities. The focus of these media projects will be on the stories of the volunteers who edit and contribute to Indian language Wikimedia projects, as well as gaps and futures thereof. This task includes interviewing Indian Wikimedians under the ambit of the WikipediansSpeak project.
Liasoning and training (15% of monthly work): POC will function as an interface between A2K team and the Indian (and global) Wikimedia communities as the first point of contact for incoming communications, and inform the CIS-A2K about requests and concerns shared by members of these communities. POC may also be invited to provide training on effective communications for members of Indian Wikimedia communities, as needed, and to support them to independently tell their own stories in their languages.

Competencies

Core Competencies

Accountability
Awareness and sensitivity regarding issues of gender and sexuality
Critical appreciation of open knowledge initiatives
Effective communication
Inclusive collaboration
Intellectual curiosity and openness
Respect for diversity
Strong cross-cultural competency

Functional Competencies

Ability to learn-at-work, especially about the Wikimedia ecosystem
Highly organised, motivated, and able to take initiative
Experience of managing public communications and outreach, including managing mailing lists and social media accounts
Experience of producing multimedia content, including writing and web-based content

Required Skills and Experience

Languages

Excellent communication skills (written and oral) in English
Working knowledge (or better) of at least one other Indian language

Professional

Two years of working experience in an Indian/global organisation with diverse members, and in a position that involved managing communication and producing text and media content

Technical

Basic understanding of functioning of Wikipedia, and ideally of other Wikimedia projects too
Basic ability to produce audio/video content, including recording and editing

Desirable Skills and Experience

Active user of free and open source software
Experience of actively contributing to Wikimedia projects, including Wikipedia and others
Experience of being a member of an Indian Wikimedia community, or taking part in Wikimedia-related events
Experience of being part of a free and open source software / open knowledge community

Location and Remuneration

The position is based out of the Bangalore office of CIS.

Monthly remuneration for the position will be Rs. 40,000-45,000 (including taxes) based on the level of experience and previous salary.

Application Process

We invite interested (and eligible) candidates to apply for the position by sending us the following documents to tito@cis-india.org, with “Application for Programme Officer (Communication)” as the subject, by Sunday, October 28, 2018:

Cover letter (2 pages): This should introduce your relevant academic, professional, and other experiences, and describe the kind of work you look forward to do as part of the CIS-A2K team. We strongly recommend reading the 2018-19 work plan of the CIS-A2K team while writing this cover letter, as well as for preparation for the interview to follow (if you are shortlisted for interview).
CV: This should provide details of your academic, professional, and other achievements
Work samples: The position will require you to produce effective writing outputs in a regular manner. Please share 2 samples of your writing (published or unpublished). In case you have produced media works (photographs, audio/video interviews, short films, etc.), please share 1 or 2 samples of the same. While sharing media works, please share the URL to the same and not the actual files.

We will prepare a short list of candidates, on the basis of the submitted applications, and inform you of our selection decision by Friday, November 02.

The shortlisted candidates will be interviewed by the CIS team, including members of the CIS-A2K team. If needed, there will be two rounds of interview.

We will take the final hiring decision by early November, inform the shortlisted candidates accordingly, and invite the selected person to join our from December 1, 2018.

Please do not hesitate to write to us at tito@cis-india.org for any clarification regarding this.

For more details visit http://editors.cis-india.org/jobs/call-for-position-programme-officer-communication-a2k-2018