Centre for Internet and Society

Alternative Scenarios

Shyam Ponappa — 2012-05-10T10:49:46Z

Only about 48 per cent of India is covered by the telecom network with only 20 per cent rural coverage, says Shyam Ponappa. In his article published in the Business Standard on 4 February, 2010, he points out how alternative approaches may enhance extensive coverage.

Like the industrial revolution, India missed the infrastructure systems building stage. As a consequence, even in 2001, the telecom network covered a mere 4 per cent of our population. Now, it covers about 48 per cent, but with only 20 per cent rural coverage. Our need being extensive coverage, the following what-if scenarios explore how alternative approaches might pan out.

The market-driven scenario

One approach is that all that’s required for an effective communications infrastructure is to go ahead with the spectrum auctions — that long-delayed, but always expected “3G” auction, to begin with. Imagine that it happens. What then?

Current policies will result in three winners of 10 MHz each. If they are from among present operators, they could be any three of Airtel, Vodafone, Reliance, Idea, Tata… or one or more new players: Google, Intel… until one of these wins the fourth “3G” slot when that band is made available, and so on. These operators will probably roll out networks and services where heavy traffic is expected, as with 2G so far: more extensively in urban areas. Provided other policies evolve rationally, e.g., that acquisitions are allowed and spectrum holdings can be consolidated, in the long run India may have around five or six large countrywide operators. There may be regional/segment operators with lesser franchises, or addressing specific segments. Each company will incur capital costs for spectrum and network investment, which then must be recovered from users. Network growth is likely to be on similar lines as before.

Take the evolution of India’s telecommunications policies in the 90s, and the desultory state of the sector until the reforms of the National Telecom Policy ’99 (NTP ’99), followed by reductions in revenue share to more reasonable levels in 2002. Even so, the facts show that:

network growth is skewed heavily towards urban users; and,
broadband coverage is abysmal.

Urban bias in network growth
By November 2009, urban coverage was at 107 per cent of the population, while rural coverage was at 20 per cent. In addition, rural wireless lines grew to 91 per cent, while the wire-line share dropped to 9 per cent; hence the increased importance of spectrum. Networks need more rural reach.

Low broadband coverage

Broadband subscriptions in August 2009 were at just seven million, two million short of the estimate for 2007. According to Comscore, at the end of September 2009, India had under 36 million Internet “unique visitors” (excluding access from Internet cafes, mobile phones and PDAs). This is roughly equivalent to the installed base of PCs, compared with about 560 million phone lines, of which under 40 million are wire-line. Something must be done to increase broadband coverage at lower prices.

The shared-network scenario

Now, imagine what shared-network facilities could do to lower costs, with no duplication of capital investment. Consider the added benefits of shared spectrum as part of this shared network — which, given the fragmented, inefficient present allocation, is the primary need for effective last-mile coverage. Then, add the benefits of substituting revenue sharing for up-front spectrum auction payments. With incentives for performance, the savings in time and money in network build-up and throughput will be immense, while the green footprint from less network hardware will be a double bonus. Government revenues will be far in excess of the foregone auction bids, together with more tax from higher profits, provided the revenue-share percentage is reasonable, as witnessed after NTP ’99 plus reduced revenue-share.

Need for reforms: Networks, spectrum and broadband

Significantly, much of the wire-line rural network is reportedly unsuitable for broadband, because of the length of “last-mile” connections, their quality and the problems of maintenance in difficult terrain. Besides, the cost — more than five times wireless, according to one operators’ association — and difficulty of laying cables in rural terrain, compounded by the impediments of clearances from multiple local authorities, render this impractical. The need is for more coverage with the same investment, even if it is private sector investment.
Therefore, network-building with spectrum reform and broadband need more supportive policies. In particular, incentives and disincentives/penalties are needed for intensive rural coverage as well.

Imagine the IT companies capturing the Y2K opportunity and outsourcing without special communications facilities and tax breaks. Those regulatory measures enabled the development of an essentially outward-oriented IT services sector. Likewise, NTP ’99 with lower revenue-share has led to high growth in telecommunications. This appears to be the best way to establish broadband as an essential infrastructure, especially in rural and semi-urban areas.

Required measures

The initiatives required cover three areas:

Policies that make it profitable to build networks and provide broadband services all across the country, not just in heavily-trafficked areas. This will enable communications access to all, providing a platform for service delivery for government and the private sector with tremendous user benefits. These services could encompass education, health and sanitation, extension services related to economic activities, including logistics, telecommuting, entertainment and information.
Formulating incentives and implementing them so that the primary objectives are achieved. The public-interest broadband objectives are likely to be on the lines of access anywhere — realistically, in most populated places — at reasonable prices. Key results have to be defined and tracked to ensure achievement. There’s a mountain of work in defining reasonable cost so that many more people can access broadband, while the business is commercially attractive. However, that is a separate issue. It needs to result in a large number having subsidised access, just as they must have access to food, education, and other necessities.
Equally important, formulating disincentives that are then applied impartially, so that transgressions that detract from the objectives are penalised.

These issues must be addressed simultaneously from the perspectives of technology, economics, defence and security, and commercial interests, including existing operators’ legacy interests. For this, the government has to work with all stakeholders and specialists to develop solutions with experienced, objective facilitation. Business, government, and consumers can benefit.

The article appeared in Business Standard.

For more details visit http://editors.cis-india.org/telecom/blog/alternative-scenarios

Alliance aimed at reducing internet cost launched

praskrishna — 2013-10-29T09:08:10Z

A number of government bodies, non-government organizations and private players have joined hands to create a coalition aimed at reducing the cost of internet access worldwide. The coalition -- Alliance for Affordable Internet (A4AI) -- will advocate policy and regulatory reforms to push down the cost of bandwidth in developing and poor countries, where cost of internet access remains very high.

This article was published in the Times of India on October 7, 2013. Sunil Abraham is quoted.

"By advocating for open, competitive and innovative broadband markets, A4AI aims to help access prices fall to below 5% of monthly income worldwide, a target set by the UN Broadband Commission. Reaching this goal can help to connect the two-thirds of the world that is presently not connected to the internet and make universal access a reality," the alliance said in a press note, citing figures provided International Telecommunication Union (ITU).

According to ITU, by 2012, fixed-broadband prices represented 1.7% of monthly gross national income in developed countries. In developing countries, the cost of broadband connection accounts for 30.1% of average monthly income.

The A4AI has the backing of World Wide Web Foundation, which was started by the inventor of the web, Tim Berners-Lee. Sonia Jorge, executive director of the Alliance for Affordable Internet told TOI, "The Web Foundation hosts the A4AI's secretariat and both teams collaborate to benefit from natural synergies among the programmes."

Berners-Lee explained, "The reason for the alliance is simple - the majority of the world's people are still not online, usually because they can't afford to be. In Mozambique, for example, a recent study showed that using just 1GB of data can cost well over two months' wages for the average citizen... The real bottleneck now is anti-competitive policies that keep prices unaffordable. The alliance is about removing that barrier and helping as many as possible get online at reasonable cost."

The global sponsors of the A4AI are Google, UK Department for International Development, US Agency for International Development and Omidyar Network, an firm that often invests in non-profit entities. But Intel, Microsoft, Facebook, Cisco, Commonwealth Telecommunications Organisation, the US State Department and several other regional and international bodies are also members of A4AI.

From India, Bangalore-based Centre for Internet and Society (CIS) is part of the alliance. Sunil Abraham, director of CIS, told TOI his group "hopes to learn from policy work carried out by the alliance and apply the lessons in India where access to good quality broadband services remains prohibitively expensive".

For now there are not many details on how the A4AI is going to achieve its goals. Sonia said it had two telecom companies -- Digicel and Main One - as its members and talks were going on with some other telecom firms for their involvement.

The alliance will begin in-country engagements with three to four countries by the end of 2013, expanding to at least 12 countries by the end of 2015. "We would be very glad to have the opportunity to engage and work in collaboration with the government of India," said Sonia.

A4AI will also produce an annual 'affordability report'. The first edition is expected to come out in December 2013.

For more details visit http://editors.cis-india.org/news/times-of-india-october-7-2013-alliance-aimed-at-reducing-internet-cost-launched

Airtel Open Network

Harsh Gupta and Aditya Tejas — 2016-06-17T11:58:31Z

Today, Airtel launched its Open Network platform. The web page displays visualization data on network coverage and signal strength across the country, as well as a detailed breakdown of cell tower placement, including towers that are shutdown or still being planned.

Airtel also reportedly promises that its call centres and physical stores have been upgraded with tools based on the new interface to allow for easy reporting of network coverage issues.[1] Users can report issues or request new cell towers directly through the platform.

This is part of Airtel’s wider ‘Project Leap’, a Rs. 60,000 crore overhaul of the operator’s network, which claims to include a bevy of technological solutions aimed at improving service. Airtel claims that these include smaller cells, indoor solutions, Wi-Fi hotspots and upgraded base stations.

This is a praiseworthy move on Airtel’s part. No other major telecoms company has undertaken a similar initiative. There exist private alternatives such as OpenSignal[2][3] that provide cell coverage map, among others. However, these services make use of crowdsourced data collection from users to create their maps.

While the portal is very convenient, it is worth pointing out that the website itself contains no links to any open data -- merely the visualization of data. At the time of writing, there was no indication of any way to request access to raw data on network coverage. While OpenSignal and other alternatives provide APIs[4] or direct access to their database, we saw no similar services on the Open Network website. Without access to raw data the Open Network initiative isn’t really open, as citizens cannot make use of data in any way other than what is provided in the visualization. Raw network coverage data would be immensely valuable to public and private actors, researchers, and the general public alike.

Furthermore, while the portal indicates the quality of coverage in an area (including separate indicators for voice and data quality) it gives no indications as to how these categories were arrived at, or what a ‘Moderate’ level of data quality means empirically. It is also unclear how often the visualization is refreshed, or how old the data currently on display are.

In addition, the provisions for reporting issues through the platform seem to be lacking, and it is unclear how open Airtel will be with these. Expressing interest in hosting a cell tower takes you to an online form and a promise that ‘we will get in touch with you.’ By contrast, trying to report an issue takes you to a ‘network troubleshooting guide’ with some basic tech support information and a number to call an advisor.

The Open Network website promises that “the more open questions you ask, the more open answers we can give.” But the platform contains no fundamentally new or different mechanisms for reporting issues which take advantage of the crowdsourced ethos that Airtel lays claim to. While this is a very promising first step for the company, we hope that they continue to refine their website and display a meaningful commitment to the principles they have espoused here.Furthermore, while the portal indicates the quality of coverage in an area (including separate indicators for voice and data quality) it gives no indications as to how these categories were arrived at, or what a ‘Moderate’ level of data quality means empirically. It is also unclear how often the visualization is refreshed, or how old the data currently on display are. In addition, the provisions for reporting issues through the platform seem to be lacking, and it is unclear how open Airtel will be with these.

Expressing interest in hosting a cell tower takes you to an online form and a promise that ‘we will get in touch with you.’ By contrast, trying to report an issue takes you to a ‘network troubleshooting guide’ with some basic tech support information and a number to call an advisor.

http://gadgets.ndtv.com/telecom/news/airtels-open-network-launched-on-app-to-show-coverage-quality-across-india-849280

opensignal.com

https://radiocells.org/

http://developer.opensignal.com/networkrank/

For more details visit http://editors.cis-india.org/telecom/blog/airtel-open-network

After the Lockdown

Shyam Ponappa — 2020-04-09T10:05:49Z

This post was first published in the Business Standard, on April 2, 2020.

This is a time when, as the authorities deal with a lockdown, there needs to be an equal emphasis on providing for large numbers of people without the money for food and necessities, while the rest of us wait it out. Hard as it is, an MIT scholar writes that after the Spanish flu in 1918, cities that restricted public gatherings sooner and longer had fewer fatalities, and emerged with stronger economic growth.1 It is likely that costs and benefits vary with economic and social capacity, and we may have a harder time with it here. Going forward, government action to help provide relief, rehabilitate people and deal with loss needs to be well planned, including targeting aid to the urban and displaced poor.2

As important now as to ensure the lockdown continues is to plan on how to revive productive activity and the economy, and restore public confidence. A systematic approach will likely yield better results.

A major element of the recovery plan is steps such as liberal credit and amortisation terms, perhaps much more than the three-month extension the Reserve Bank of India (RBI) has announced. A primary purpose is the re-initiation of large-scale activities such as construction, of which there are reportedly about 200,000 large projects around the country. These have to be nursed back to being going concerns. The RBI may need to consider doing more, including lowering rates.

An ominous development that has grown as the economy slowed is financial stress that could swell non-performing assets (NPAs). At the half-year ending September 2019, about half of non-financial large corporations in India, excluding telecom, showed financial stress (see table).

Source: Krishna Kant: "Coronavirus shutdown puts Rs 15-trillion debt at risk, to impact finances", BS, March 30, 2020:

https://www.business-standard.com/article/markets/coronavirus-shutdown-puts-rs-15-trillion-debt-at-risk-to-impact-finances-120032901036_1.html

These include some of India’s largest companies, producing power, steel, and chemicals. The 201 companies have total debt of nearly Rs 15 trillion, more than half of all borrowings. There is also the debt overhang of the National Highways Authority of India, and of the telecom companies. Ironically, the telecom companies are our lifeline now, despite having nearly collapsed under debt because of ill-advised policies in the past, which have still not changed. Perhaps our obvious dependence telecom services now will spark well conceived, convergent policies for this sector, so that we can function effectively.

A start with immediate changes in administrative rules for 60GHz, 70-80GHz, and 500-700MHz wireless use, modelled on the US FCC regulations as was done for the 5GHz Wi-Fi in October 2018, could change the game. It will provide the opportunity in India for the innovation of devices, their production, and use, possibly unleashing this sector. This can help offset our reliance on imported technology and equipment. However, such changes in policies and purchasing support have eluded us thus far. Now, the only way our high-technology manufacturers can thrive is to succeed internationally, in order to be able to sell to the domestic market. Imagine how hard that might be, and you begin to get an inkling of why we have few domestic product champions, struggling against odds in areas such as optical switches, networking equipment, and wireless devices. For order-of-magnitude change, however, structural changes need to be worked out in consultation with operators in the organisation of services through shared infrastructure.

For the longer term, a fundamental reconsideration for allocating resources is needed through coherent, orchestrated policy planning and support. What the government can do as a primary responsibility, besides ensuring law and order and security, is to develop our inadequate and unreliable infrastructure, including facilities and services that enable efficient production clusters, their integrated functioning, and skilling. For instance, Apple’s recent decision against moving iPhone production from China to India was reportedly because similar large facilities (factories of 250,000) are not feasible here, and second, our logistics are inadequate. Such considerations should be factored into our planning, although Apple may well have to revisit the very sustainability of the concept of outsize facilities that require the sort of repressive conditions prevailing in China. However, we need not aim for building unsustainable mega-factories. Instead, a more practical approach may be to plan for building agglomerations of smaller, sustainable units, that can aggregate their activity and output effectively and efficiently. Such developments could form the basis of numerous viable clusters, and where possible, capitalise on existing incipient clusters of activities. Such infrastructure needs to be extended to the countryside for agriculture and allied activities as well, so that productivity increases with a change from rain-fed, extensive cultivation to intensive practices, with more controlled conditions.

The automotive industry, the largest employer in manufacturing, provides an example for other sectors. It was a success story like telecom until recently, but is now floundering, partly because of inappropriate policies, despite its systematic efforts at incorporating collaborative planning and working with the government. It has achieved the remarkable transformation of moving from BS-IV to BS-VI emission regulations in just three years, upgrading by two levels with an investment of Rs 70,000 crore, whereas European companies have taken five to six years to upgrade by one level. This has meant that there was no time for local sourcing, and therefore heavy reliance on global suppliers, including China. While the collaborative planning model adopted by the industry provides a model for other sectors, the question here is, what now. In a sense, it was not just the radical change in market demand with the advent of ridesharing and e-vehicles, but also the government’s approach to policies and taxation that aggravated its difficulties.

Going forward, policies that are more congruent in terms of societal goals, including employment that support the development of large manufacturing opportunities, need to be thought through from a perspective of aligning and integrating objectives (in this case, transportation). Areas such as automotive and other industries for the manufacture of road and rail transport vehicles need to be considered from the perspective of reconfiguring the purpose, flow, and value-added, to achieve both low-cost, accessible mass transport, and vehicles for private use that complement transportation objectives as also employment and welfare.

Systematic and convergent planning and implementation across sectors could help achieve a better revival.

Shyam (no space) Ponappa at gmail dot com

1: https://www.reuters.com/article/us-health-coronavirus-usa-reopen-analysi/the-u-s-weighs-the-grim-math-of-death-vs-the-economy-idUSKBN21H1B4

2: https://www.financialexpress.com/opinion/the-coronavirus-lockdown-and-indias-urban-vulnerables/1915316/

For more details visit http://editors.cis-india.org/internet-governance/blog/after-the-lockdown

After Securing Net Neutrality In India, TRAI Goes To Bat For Data Privacy

Admin — 2018-07-29T05:28:20Z

This will be a stop-gap measure before the creation of a privacy bill.

The article by Gopal Sathe was published in Huffington Post on July 16, 2018. Pranesh Prakash was quoted.

Last week, the Department of Telecom gave the nod to net neutrality regulations, ensuring that there would be no discrimination of data at a time when the US is moving in the opposite direction. The net neutrality norms were based on the recommendations from the Telecom Regulatory Authority of India (TRAI) - which the BBC in November described as the world's strongest - but the regulator isn't celebrating right now - it's moved on to another equally important topic - privacy and data protection.

On Monday, TRAI announced its recommendations on privacy, security, and ownership of data in the telecom sector, and the 77 page document serves as the first major public guidelines on privacy and data protection in India.

TRAI has outlined a consent based framework, where users have to clearly choose what data is being used, which bears some similarities to Europes GDPR. TRAI noted that while the right to privacy should not be treated solely as a property right, it must be noted that the controllers of personal data are mere custodians without any primary right over the same. In other words, your data should belong to you, and not to Google, or Facebook, or any other company which holds your data.

"The Right to Choice, Notice, Consent, Data Portability, and Right to be Forgotten should be conferred upon the telecommunication consumers," TRAI recommended

In section 2.3, it also notes that meta-data is personal information and as such should be given the same protections. This is an important point given that even metadata can be used to track and identify people accurately. It also noted that there needs to be a right to be forgotten, and once you stop using a service it should not store your data beyond what's mandated by the law, according to section 2.46. Section 2.49 also allows users the right to withdraw consent, which means that even if people have given consent to gathering your data, users will be able to stop tracking on demand.

At the same time, TRAI also noted the stop-gap nature of its recommendations, and said, "till such time a general data protection law is notified by the government, the existing Rules/ License conditions applicable to the Telecom Service Providers for protection of users should be made applicable to all the entities in the digital eco-system."

Good, with some caveats

Early reactions to the recommendations are largely positive. On Twitter, lawyer Apar Gupta, who is one of the founding members of the Internet Freedom Foundation shared some quick thoughts about the recommendations. Describing this as a substantive document he called it "partly positive since it calls for interim safeguards", but added that the "form of some seems problematic."

On the plus side, he noted that many of the protections in the recommendations "focus on a user rights model, which includes notice, choice, consent, portability, deletion and erasure." He also praised the recommendations for not taking a view on data localisation, and that the protections need to apply to private as well as state entities.

However, he criticized the fact that TRAI is planning to impose license conditions on all OTT providers - that is to say, all third party services. He also noted that the recommendations did not directly address state surveillance. He also pointed out that an Electronic Consent Framework as described in the recommendations may "centralise consent requests thereby may end up generating more personal data and unifying them into a single portal managed by the govt/regulators."

"We are happy with the TRAI's recommendations on Privacy, Security and Ownership of Data as the regulator is calling for all digital entities to be brought under data protection framework. This would include all devices, operating systems, browsers, and applications and would be welcome stop-gap measure till rules and regulations of the telecom services providers are applicable to them," said Rajan Matthews, DG Cellular Operators Association of India.

"This will ensure, in prevailing circumstances, that the privacy of users is protected and maintained. National security and privacy issues are of paramount importance. Accordingly, the regulator by making this recommendation, is ensuring that no exception is made for any service provider, while subjecting them to the rules to meet the national security and privacy norms. However, this is our preliminary view and we will need to review the other recommendations to determine their implications."

Speaking in a television interview, Pranesh Prakash, Policy Director at the Centre for Internet and Society, said he's still processing the document, but "on the face of it it seems good."

"There are still certain concerns I have which haven't been addressed. The telecom licenses themselves, which are issued by the Government of India, require a whole lot of data to be collected, metadata to be collected, by telecom companies. So I'm not sure how that requirement by the Government of India squares off with what is now being recommended by TRAI."

"Let me also point out that one of the things that TRAI says, and it might be exceeding its brief a little bit, is that it says this should not only cover telecom operators, but also device manufacturers, operating systems, application creators, and other kinds of software. What TRAI seems to want to do is actually quite a bit more than what I think the DoT has, or really ought to be doing. I really don't understand whether this will find any favour in the interim before the government decides to take up the Justice Srikrishna Committee report."

Justice Srikrishna committee report still due

Although TRAI's recommendations are an important document, and will serve as stopgap privacy rules, India is also on the verge of a data protection and privacy bill, which will be based on the recommendations of the Justice BN Srikrishna committee on the subject. The committee was formed in August and was expected to deliver its report in June, but sources say that disagreements over the Aadhaar have caused some delays.

The committee is expected to send its recommendations to the government soon, at which point things could change, but for now, TRAI's recommendations are an important development as India moves to secure the privacy of its people.

Ahead of that though, you can read the full TRAI recommendations here.

For more details visit http://editors.cis-india.org/internet-governance/news/huffington-post-gopal-sathe-july-16-2018-after-securing-net-neutrality-in-india-trai-goes-to-bat-for-data-privacy

Accessibility in the New Telecom Policy 2011

praskrishna — 2012-01-02T05:12:12Z

Responding to the call for comments on NTP 2011, 27 organisations sent a joint letter requesting that accessibility for persons with disabilities be included specifically within the goals and objectives of the policy. The submission is available here. It deals exclusively with the issue of accessibility in telecommunications for persons with disabilities, which has been left out of NTP 2011. We outline below in some detail the rationale for including accessibility in the NTP.

Demographic case

The ‘World Report on Disability’, issued in June 2011 by the World Health Organization in cooperation with the World Bank, estimates that over a billion of the world’s population lives with some form of disability.[1]

According to World Bank estimates, 20 per cent of the world's poorest people are disabled and are understood to be the most disadvantaged sections of society.[2] The global literacy rate for persons with disabilities was reported at approximately three per cent in 1998 by UNDP.[3]

Whether due to discrimination or an inability to work, the unemployment rate amongst the disabled is very high, almost 80 per cent in some countries. In India, while there are no accurate statistics on the number of disabled or their access to ICT, education and employment, it is commonly believed that the number of persons with disabilities can be safely estimated to be above 70 million. Added to this is a vast population of elderly and illiterate persons who are unable to access mainstream telecommunications services as are available today.

Legal case

India has signed and ratified the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) and is therefore obliged to ensure the human rights under the UNCRPD, including those of education, employment, to life and access to information and communication technologies and to treat persons with disabilities on an equal basis as others. Even under domestic law, our constitution recognises equality and non discrimination as important guiding principles and under the prevailing as well as new draft disability laws. We are committed to ensuring access to information, ICTs and all other aspects of social life which are essential to enjoy the right to life.

Global best practices:

Countries around the world, both developed as well as developing have recognised the important role that ICTs play in connecting the disabled, and also that special efforts and measures need to be taken to promote accessibility of and access to telecommunications facilities and services for persons with disabilities. For instance, Australia, Argentina, Brazil, Canada, Chile, France, Japan, Malaysia, South Africa, Sri Lanka, Sweden, USA, UK and many other countries in the European Union have at least one if not multiple policies and legislations to promote accessible telecommunications and these include both provisions in mainstream as well as exclusive policies. Similarly at least 17 countries around the world have specific provisions for connecting the disabled and providing services through their universal service funds. Many of these countries have included the aim of connecting the disabled as a goal in their national policies and then gone on to achieve this through specific policy initiatives. It is important to identify this as a national commitment within the policy to ensure adequate follow up.

Challenges to disability access to telecommunications in India:

Given below are a few key challenges impeding disability access to telecommunication and ICT services in India today:

Unaffordability of telecommunications products and services for persons with disabilities living below the poverty line and in rural areas.

Unavailability of compatible assistive technologies in local languages and at affordable rates.

Absence of special enabling measures such as provision of hearing aid compatible phones, priority assistance in repairs, low tariff on basic telephony services, accessible services and customer care,

Absence of a national relay service and emergency service system.

Unavailability of low cost handsets in the market which are compatible with assistive technology.

Failure of mainstream programmes and initiatives to reach out to persons with disabilities, for instance the Common Service Centres need to be made accessible to all.

Inaccessibility of broadcast services: includes inaccessibility of hardware like set top boxes which can at present not be navigated by blind persons, as well as inaccessibility of TV programmes because of lack of captioning and descriptions.

Recommendation

Given that there is a lot which needs to be done to connect persons with disabilities to the information society, we strongly urge the DoT to clearly identify this as a national goal under the policy. Without this, it will be difficult to ensure that adequate programmes and policies are created to make telecommunications accessible and universally available and persons with disabilities will be unable to enjoy even the basic rights of life such as the right to health care, to information, education, employment, recreation and many more. Finally we would also like to stress that mention of accessibility in NPIT and other policies alone will not suffice to ensure accessibility of telecom services. While those do govern accessibility of web sites, standards and content, the NTP will take care of accessibility of telecom services like broadband and fixed and mobile telephony, as well as of products. Given that today a large and ever increasing number of persons are relying solely on mobile phones to communicate and transact, creating an accessible
telecommunications environment becomes an inevitable priority goal.

Annexure – List of Signatories

Accessability (Delhi)
Alternative Law Forum (Bangalore)
Andhjan Kalyan Trust (Gujrat)
Arushi (Bhopal)
Blind Persons’ Association(Ahmedabad)
Blind Relief Association (Delhi)
Centre for Internet and Society(Bangalore)
Daisy Forum of India(Delhi)
Deafway(Delhi)
Deaf Mutes Society (Ahmedabad)
Dr. Amrik Singh Cheema Foundation Trusts(Chandigarh)
Fourthway Foundation (Bangalore)
Indian Association for the Blind(Madurai)
Indian Institute for Assistive Technology(Mumbai)
Maraa (Bangalore)
Mitra Jyothi (Bangalore)
National Association for the Blind(Mumbai)
National Association for the Deaf(Delhi)
Saksham(Delhi)
Samrita Trust(Secundrabad)
Score Foundation (Delhi)
Sightsavers International (Mumbai office)
Society for Visually Handicapped (West Bengal)
Sruti Disability Rights Centre (Kolkata)
Technical Training Institute(Pune)
Third Eye Charitable Trust(Chennai and Kolkata)
Xavier’s Resource Centre for the Visually Challenged (Mumbai)

[1]http://www.who.int/disabilities/world_report/2011/en/index.html
[2]http://www.un.org/disabilities/default.asp?id=18
[3]Ibid.

Click to download the file [PDF, 182 kb]

The submission was made to the Department of Telecommunications, Ministry of Communications & Information Technology, Government of India on 9 December 2011.

For more details visit http://editors.cis-india.org/accessibility/accessibility-new-telecom-policy-2011

A Road Map for Digital India

Shyam Ponappa — 2014-12-28T01:25:32Z

India's current policies for telecommunications don't serve our interests. Here's what must change.

The article by Shyam Ponappa was initially published in the Business Standard on December 3, 2014 and mirrored in Organizing India Blogspot on December 4, 2014.

Comprehensive, Integrated Strategy & Execution

India has been coasting along on a post-feudal-colonial mélange of currents and tides, with the brigandage of opportunistic politics fed by our (the voters’) greed for short-term benefits. The result is grotesque populism and corruption in lieu of the deferred gratification of pleasing cities and countryside with the appurtenances of proper governance: sidewalks and drains, toilets, transport, administration and order, hospitals and schools.

We have to organize and manage ourselves, “engineer” our way ahead, taking active steps to build and develop our solutions, building systems and processes, and not just wait for things to happen. We need a comprehensive and integrated, systemic, silo-busting, problem-solving approach.

This applies across the board in the broadest “spatial planning” sense that integrates housing and land use at all levels with commercial, industrial, cultural, scientific and educational activity, transportation, and all governance and infrastructure: water, sewerage, energy, communications, basic health and education. Infrastructure being the first level of enablement is the essential starting point.

The 2014 Election - National Democratic Alliance II (NDA II)

Until the sweeping change resulting from the general election in 2014. The Modi-led BJP-dominated NDA government swept away the previous Congress government decisively, and seems set on making development the centrepiece of this stint in governing India.

Previously, India’s leaders acknowledged repeatedly that infrastructure is India’s great need. Yet, they took no steps [Addendum: see below for the exception: NTP-2011 in October, 2011] to marshal forces to draw up a credible strategy and execution plan. This is what needed doing. Only good intentions and/or money won’t do, because delivery systems and processes have to be developed, i.e., planned, then built from scratch.

It looks like the NDA II will seriously address the development of enabling infrastructure. A beginning on a long way ahead.

For more details visit http://editors.cis-india.org/telecom/blog/organizing-india-blogspot-shyam-ponappa-december-4-2014-a-roadmap-for-digital-india

A Pathfinding Approach for Digital India

Shyam Ponappa — 2017-03-03T16:39:37Z

It's not only the installation of the OFC, but of ensuring quality and reliability.

The article was published in the Business Standard on January 31, 2017 and reproduced on Organizing India Blogspot on February 1, 2017.

Most people believe an optical fibre cable (OFC) connection is necessary for broadband. While largely true, this is often financially viable only in urban agglomerations. What is less known is that trading companies use wireless links between New York and Chicago for high-speed electronic trades.[1] For people outside urban clusters, wireless is a less expensive alternative to fibre. They get only a few megabits per second, but realistically, ubiquitous broadband at 2 Mbps would be great.

Three factors are driving internet access and usage in India. An overriding factor is the growth of wireless devices and traffic as a global phenomenon. Cisco estimated in June 2016 that in 2015, wired access comprised 52 per cent of IP traffic, but would reduce to one-third by 2020, while wireless access would increase to two-thirds. This trend is reinforced by another factor: Innovation that lowers costs and improves performance in mobile wireless (Chart 1).

Chart 1: Mobile Innovation Lowers Costs and Improves Performance

Sources: Cisco Visual Networking Index; International Telecommunication Union; IE Market Research; Motorola, Deutsche Bank; Qualcomm
Note: Data speed indicated the maximum downlink speed, not average observed speeds. The average observed speeds depend on many factors, including infra, subscriber density and device harware and software

The third factor is the combination of the geographic spread of our population, the concentration of broadband penetration (Chart 2), and the limited coverage of OFC networks. While major cities and their connecting links are covered by OFC, less populated and less commercially attractive areas between them are not. In hilly terrain, there is considerable difficulty in laying OFC, which extends far beyond cost. In urban areas, cost can be a deterrent because we lack reasonable, uniform charges for rights-of-way. Such procedures and practices are difficult to institute and enforce, but are essential for robust, viable OFC networks.

Chart 2: Broadband Penetration

Source: http://www.thehindu.com/sci-tech/technology/internet/The-India-wide-web/article14588938.ece

It's not only the installation of the OFC, but of ensuring quality and reliability. OFC networks in India apparently suffer from 12 to 14 cuts per km per month, whereas the international benchmark is 0.7 cuts per km km per month. Apart from more frequent repairs, the capital expenditure in India is nearly three times as high as in Australia or the US.[2]

Estimates for installing OFC using standard procedures vary from about Rs 1 lakh to Rs 4 lakh per km. However, there have been attempts at getting costs down by radical changes in approach. For example, Andhra Pradesh considered an OFC installation of 22,500 km estimated Rs 4,700 crore. By stringing fibre overhead along electric cables, however, the estimate was cut to Rs 333 crore, reducing costs from Rs 21 lakh to under Rs 1.5 lakh per km. It remains to be seen how this network will perform in terms of quality and reliability. Also, wireless technology is needed to extend connectivity from the fibre to villages, and cellular network costs rise with less bandwidth. For instance, one estimate is that excluding spectrum costs, a network using 5 MHz costs nearly 70 percent more than using 20 MHz.

For all these reasons, we need concerted action to redesign our approach to broadband, covering the fundamentals of infrastructure, spectrum and market design. The exponential growth in mobile services has reached a plateau, and is complicated by the taint of the 2G spectrum scams. This has resulted in a mindset combining witch-hunting and paranoia in the press, the public, government departments, and the judiciary. This is not conducive for the coordinated, collective strategy and action that is required to extricate ourselves. Several proven wireless technologies are not permitted in India, although the Telecom Regulatory Authority of India has recommended their use. Methods to increase connectivity like those listed below are urgently needed, with requisite environmental safeguards such as the use of renewable energy.

60 GHz (V band) wireless gigabit for short-haul;
70 and 80 GHz (E band) for multi-gigabit backhaul up to 5 km;
TV White Space for the middle mile from the fibre to users in villages up to 8-10 km away in a single hop;

Additional steps, e.g.:

Increasing unlicensed spectrum in the 5.8 GHz band from 50 MHz to 80 MHz to enable 866 Mbps per channel, or more for gigabit capacity;

Enabling secondary sharing of spectrum bands such as TV White Space, which has the possibility of existing Indian IPR establishing domestic manufacturing and dominating this niche;

It is evident that despite intense efforts by the people involved, our existing approach is simply not getting us to where we need to be. This has been repeated by government and private sector representatives many times. There’s no substitute for developing a sound approach, collectively and participatively, with professional facilitation, cutting across government, industry (operators and equipment providers), users, and the judiciary, to devise whatever solutions will deliver better results. We have to move away from adversarial deadlock.

A good way to begin is by accepting facts, and considering the evidence before dismissing points of view. For licensing, we know that government collections from revenue sharing far exceed the auction fees foregone (“Breakthroughs Needed for Digital India”). We have the experience of building other infrastructure such as roads and airports on revenue-sharing principles. We have to take a similar systematic, phased approach to designing and implementing broadband networks. Policies on infrastructure resource use including spectrum need to be rationalised, and the sector organised through participative path-finding and problem solving. We have to build national champions in manufacturing to keep costs affordable, for instance, using TV White Space. India could set the standard with its IPR and products where OFC is infeasible or unviable for connectivity to villages and rural clusters. Both the administrative and political leadership need to do this, working with all stakeholders, and not treating any of them as adversaries, or cronies.

[1]. ‘Information Transmission between Financial Markets in Chicago and New York’, Gregory Laughlin, Anthony Aguirre, and Joseph Grundfest, Cornell University Library, arXiv.org

[2]. Conference presentation, Sterlite, http://www.trai.gov.in/sites/default/files/Sterlite-Badri.pdf

For more details visit http://editors.cis-india.org/telecom/blog/business-standard-january-31-2017-and-organizing-india-blogspot-february-1-2017-shyam-ponappa-a-pathfinding-approach-for-digital-india

A New Telecom Policy That Works

Shyam Ponappa — 2017-09-12T13:54:47Z

A sound NTP-2018 requires sustainable, integrated policies that address our realities.

First published in the Business Standard on August 2 and mirrored on Organizing India Blogspot on August 3, 2017.

The government finally announced in July that a new telecom policy (NTP-2018) in consultation with stakeholders would be in place by March 2018. There’s been some jockeying for one-up statements thereafter, suggesting the risk of being sidetracked. The need for competent, supportive policies in the public interest must be focussed and driven, and not be allowed to fall prey to being hijacked by bluster, nor be diverted towards maximising government revenues, crony interests, or electioneering tub-thumping.

A quick review of the sector and potential demand indicates what’s needed to fulfil our requirements. Telecom operators are saddled with Rs 4.6 lakh crore of high-interest debt. This has resulted from aggressive bids spurred on by spectrum auctions, aggravated by shrinking revenues and price wars. Meanwhile, urgent concurrent needs for network investment for greater reach and delivery, and for realising more of the potential for extensive and intensive usage, languish — for want of capital, enabling policies, and orderly markets. This has resulted in a crisis in what could have become the most successful communications market in the world. Instead, India’s communications sector is partly on the brink of collapse because of retrogressive policies and practices, unsustainable financial models, the fallout of scandal, and disruptive competition.

The best way forward is for all government agencies, not just the Department of Telecommunications, to define objectives jointly, and devise policies through consultations to enable an effective and robust sector. Here are suggestions for what to aim for and what to avoid in developing NTP-2018.

Objectives for NTP-2018

1. Networks: maximise capacity utilisation/throughput

Maximise the utilisation of networks by increasing throughput. This requires exploring alternative forms of organisation and management to exploit invested capital for public interest objectives, e.g., through consortiums, perhaps with government participation to ensure national security and the common good. Orderly markets are essential in communications (as in all infrastructure), and competition, while essential, is not constructive beyond a point, unlike in fast-moving consumer goods or non-capital intensive sectors.

2. Spectrum allocation and management: Maximise throughput

Maximise wireless throughput to facilitate connectivity, by: a) Making more spectrum available, (b) In large, contiguous bands, (c) At less cost. Explore pooled usage and secondary sharing of spectrum by operators/consortiums as appropriate (consult with operators and experts).

3. Financial approach: Use revenue sharing

Use revenue sharing to compensate for spectrum and network rights, usage, and all government charges, as was done with licence fees in NTP-99.

Pitfalls to avoid

1. Palliative “default solutions”

It is easier to tinker with policies as they are than to undertake major systemic change. An easy way out would be to fall back on the received wisdom of competition and free markets, hoping to muddle through. For instance, the government set up an inter-ministerial group (IMG) to reduce financial stress in telecom. This group has apparently recommended extending payment schedules from 10 to 16 years, and cutting interest rates from 12 to 8 per cent.1 These sops could become the basis of NTP-2018, leaving the market to shake out, hoping consolidation will remedy inadequate coverage and delivery.2 This will merely reschedule operators’ payments over a longer period. The structural problems will remain, with insufficient network coverage, barriers to technology, less likely benefits from innovation such as “wireless fibre” and small cells with lower radiation, with hyper-competitiveness still a drag.

2. Rely on consultations and avoid preconceived ideas

Statements such as that NTP-2018 will be app-directed and not connectivity-directed appear inappropriate or misinformed. This is because connectivity remains our most critical need for more effective delivery of services. Connectivity is deficient not only in rural and semi-urban areas, but even in dense urban areas. In fact, ignoring connectivity is typical of India’s approach to and failure in building networks and infrastructure (incomplete systems because of gaps, or with stranded assets, or that fail in end-to-end delivery). Simply put, our requirement is for more user-access and backhaul/networks to enable higher, more widely available access and throughput. This is India’s communications infrastructure need, whether it is broadband or Narrow Band Internet of Things (NB-IoT). Everything else follows. Otherwise, it’s like trying to deliver more water without a network of pipelines, or more electricity without adequate distribution networks.

3. Anti-competitive disruption

While disruption is a reality in our communications sector, its jurisdiction has become contentious between the Competition Commission of India (CCI) and the Telecom Regulatory Authority of India (TRAI). The CCI reportedly asserted that the Competition Act of 2002 defines “predatory price”, “dominant position”, and “relevant markets”, which fall in its domain, and that it has applied this framework over the last eight years across sectors including telecom.3

Turf issues are not unique to India, and have been resolved in many countries. Secretary General Pradeep Mehta of Consumer Unity & Trust Society (CUTS) points out that in 2011, a committee recommended amending the Competition Act to include mandatory consultation between the CCI and sector regulators where necessary.

A puzzling question if the telecom sector was in fact being monitored: Why was such disruption permitted? From press reports, it’s unclear whether there are no appropriate regulations, or whether the CCI’s and/or TRAI’s assessments of dominance and predatory pricing rely on precedents from developed economies without appropriate changes for our circumstances. To illustrate, consider the notion that market share is a key criterion for dominance, or Significant Market Power (European Commission). However, in a developing economy, a large conglomerate investing in a new sector could have SMP even with zero market share, simply because of its size and resources, and economic power (attributes in Section 19(4) of The Competition Act). The European Commission also mentions privileged access to financial resources, economies of scale and scope, and barriers to entry.

A sound NTP-2018 requires sustainable and integrated end-to-end policies for our realities, not academic or silo-based orthodoxies.

Shyam (no space) Ponappa at gmail dot com
1: “Govt panel for sops to ease financial stress in telecom sector”, BS, July 25, 2017: http://www.business-standard.com/article/economy-policy/img-readies-sops-to-ease-telecom-stress-117072401632_1.html
2: “Short-term turbulence”, BS, July 29, 2017: http://www.business-standard.com/article/economy-policy/short-term-turbulence-in-telecom-sector-117072900022_1.html
3. "CCI tells Trai to consult it on predatory pricing, market dominance issues", BS, July 28, 2017: http://www.business-standard.com/article/companies/pricing-market-dominance-its-remit-cci-tells-trai-117072800069_1.html

For more details visit http://editors.cis-india.org/telecom/blog/business-standard-shyam-ponappa-august-2-2017-a-new-telecom-policy-that-works

A Megacorp’s Basic Instinct

praskrishna — 2016-02-04T13:53:05Z

Bolstered by academia and civil society, TRAI stands its ground against FB’s Free Basics publicity blitz.

The article by Arindam Mukherjee was published in Outlook on February 8, 2016. Sunil Abraham was quoted.

Hours before the January 31 deadline for telecom regulator TRAI to give its opinion on Facebook’s controversial and expensive Free Basics pitch—which seeks to give India’s poor “free” access to certain partner websites—the consensus seems to be building up against the social media giant. “If there is cannibalising of the internet through services like Free Basics, the internet will be split; it will parcel out and slice the internet. Its future is at stake,” says a senior government official on condition of anonymity.

In a climate where the tech-savvy Modi government is seen to be close to the online trinity of Facebook, Google and Twitter, TRAI’s defiant stance in favour of net neutrality stands out. There’s a lot at stake. India’s position becomes crucial as few countries in the world have clearly defined laws on net neutrality or have taken a stand on it. For Facebook, there’s a lot more at stake. India is its second-largest user base after the US (it is banned in China), so it is leaving no stone unturned. The massive Rs 300-crore electronic and print media campaign is an indication of that.

TRAI sources say they are ready for any adverse onslaught and they are under no pressure from the PMO. The view gaining ground in government is that FB is trying to create a walled garden where it controls what people see and surf and what they can access online. While this will be offered to consumers for free—the technical term is differential pricing—the websites part of Free Basics will have to pay for being on the platform. Outlook’s queries to FB remained unanswered at the time of going to press.

At an ‘open house’ meeting to discuss TRAI’s consultation paper on differential pricing last week, regulator Ram Sevak Sharma stood firm against the barrage of pro-Free Basics opinions that flowed from FB, telecom operators and some members of the public. TRAI’s message was clear: FB’s tactics of moulding public opinion by stealth will not be acceptable in India. In the past few weeks, there have been bitter exchanges between TRAI and FB over the latter’s responses to a consultation paper on differential pricing.

TRAI’s defiant stand draws from an unprecedented show of strength by civil society against Free Basics and FB’s intentions. Says former Aadhar man Nandan Nilekani, “Free Basics is certainly against net neutrality. How can a solution be neutral, if it disproportionately benefits a particular website or business on the internet? Today, 400 million Indians are online. They came online because of the inherent value the internet offers. How can a walled garden of 100-odd websites provide the same value?”

What does Free Basics mean for PM Modi’s Digital India campaign? Being a walled garden, thousands of start-ups without adequate budgets to pay for such dedicated service will be forced to stay out of it. Similar questions are being raised about government services that are increasingly coming online. The concern is that all government traffic will have to pass through FB servers. The senior government official quoted above agrees, “In such a scenario, the government will have to approach FB to make its websites accessible on the free service which is neither desirable nor safe.”

The other fear is what happens to public data if it goes through a service like Free Basics. There is fear that a lot of government and public data will be put through Free Basics once government services start coming online. If Free Basics is for the poor who are also beneficiaries of government services, FB too can access this data. Says Prabir Purkayastha, chairman, Knowledge Commons, “FB says public service will be available through Free Basics but can public service be given through a private initiative? Public data is valuable and can’t be handed over to a private company.”

Few again are convinced by FB’s claim that Free Basics aims to make the internet accessible to the poor, with the many services offered through it. “The claim that the poor will get access to the internet is false,” warns Sunil Abraham, executive director, Centre for Internet and Society, Bangalore. “Free Basics gives access to less than 100 of the one billion plus websites on the world wide web. Those in the walled garden will be treated quite differently.”

What gives TRAI a shot in the arm is that, for the first time, academia has put its weight behind Free Basics opponents. In a signed statement, several IIT and IISc Bangalore professors have said that Free Basics won’t serve the purpose FB is proposing and is not good for the country. “The problem is the internet being provided (via Free Basics) is a shrunken and sanitised version of the real thing. Free Basics is not a good proposal for the long-term development of a healthy and democratic internet setup in India,” says Amitabha Bagchi, IIT Delhi professor and one of the signatories to the memo.

Of course, many of the experts Outlook spoke to say that the government, and not FB, should be responsible for providing free internet to the people. Says Parminder Jeet Singh, executive director, IT for Change, “The government is sitting on Rs 40,000 crore of USO funds. It can surely utilise that to provide a free basic data package to people in India. Basic government services and emergency services should essentially be free.” Nilekani is also in favour of the government providing free internet to people. “The internet is a powerful poverty alleviation tool.... Government can do a direct benefit transfer for data, a more market-neutral way of achieving the goal of getting everyone on the internet,” he told Outlook.

Legally, though, there may be issues in stopping FB from introducing its Free Basics platform in India. Says Singh, “Technically, the Indian government may not be able to stop FB from introducing Free Basics in India as it is just a platform. What the government has to do is to stop telcos from collaborating with it for free internet because Indian telcos, not FB, mediate access to the internet.”

The demand for the government and TRAI to come clean on net neutrality has reached fever pitch. Experts like Nilekani feel that net neutrality, which does not allow zero rating and differential pricing based on telcos looking at the contents of the subscriber’s data packets, should be enshrined in law through an act of Parliament, the way countries like the US have done. TRAI has also proposed two models where the internet is provided free initially and charged at a later stage and another where content providers and websites reimburse the cost of browsing directly to consumers. Both these proposals have not found favour with experts who say that these are unworkable and only the government should disburse free internet.

In any case, all this is a matter of detail—important, no doubt. The key question is, what happens to Free Basics if TRAI rules in favour of net neutrality and goes against FB? “This is going to be a long-drawn-out battle as FB will certainly challenge this in court,” says the government official. After spending Rs 300 crore on publicity, there is no way it will roll over and die.

For more details visit http://editors.cis-india.org/internet-governance/news/outlook-february-8-2016-arindam-mukherjee-a-megacorps-basic-instinct

A Market Structure for Digital India

Shyam Ponappa — 2016-10-10T02:09:06Z

If delivery is priced below cost, communications services will be unsustainable and ineffective. The stress in the telecom sector is evident from the data. The market capitalisation of listed telecom operators has been stagnant since the 3G auction in 2010, while the government collected Rs 2.83 lakh crore of non-tax charges from them.

The article originally published in the Business Standard on October 5, 2016 was mirrored in Organizing India Blogspot on October 9, 2016.

In March 2010 before the auction, the capitalisation was Rs 1.84 lakh crore; in March 2016, it was Rs 1.71 lakh crore, with the BSE Sensex up nearly 60 per cent. A larger share of earnings has gone to government rather than shareholders, and also to banks as interest (Rs 2.08 lakh crore). The irony is that no operator has bid so far for the most useful spectrum bands on auction, 700 and 900 MHz. Uncertainties abound, and there are several questions.

Reliance Jio's entry, although expected, is a jolt. Will voice calls priced below mandatory interconnect charges be treated as being predatory or anticompetitive? The technicality is that Jio doesn't have high market share, apparently a criterion under competition law. Will this hold, given that Jio's entry has reduced total market capitalisation? Will delivery capability in terms of network size and/or market power from associated businesses be relevant criteria for dominance? What happens when Jio does have sizeable market share?

On the face of it, lower prices seem better for users. Look more closely and it's not so simple, especially when you consider other services in India offered for free or at highly subsidised rates. One issue is the structure of a market that supports delivery below cost, and its quality of services/products. Another is the criterion that maximises social welfare that should drive government's policies. Is consumer surplus in the short term a reasonable criterion? As it happens, we have experienced markets with constrained consumer surplus for years. For example, in the category of infrastructure and essential inputs/utilities, we've had this approach towards fertilisers, electricity, petroleum products like kerosene, cooking gas and diesel until recently, water, and sewerage. We've also experienced this in our entire range of manufactured products earlier, when we had exorbitant import barriers. These experiences have been less than sanguine. The misuse of kerosene and gas, and the effects of diesel subsidies are prominent examples. The distortions that have set in, such as overuse of ground water and fertilisers, and the vicious circle with electricity and diesel generators, will be difficult to correct.

Aren't there similar deleterious effects in communications from spectrum auctions and government charges that inflate input costs, and price wars that degrade investment capacity for network extension and delivery? As it is, the quality of services for voice and data is very poor. An essential resource for better connectivity is spectrum, yet government's approach to its management has been and remains inimical to its stated objective of achieving ubiquitous access of good quality. Governments make it difficult for operators to extend networks simply by not setting the right administrative policies. To quote Google Vice-President Caesar Sengupta: India is "a very large country with very little spectrum". It does not seem clear to our governments that broadband access through fixed lines for everyone is infeasible in the foreseeable future. Also, that unless radical changes are made, it is inconceivable that broadband servcies can be made available at prices and quality comparable to TV.

The Triad of Interests

Even if the criterion for public welfare is user benefits/consumer surplus, judging by price alone is simplistic, because it misses other aspects of service delivery that contribute to the cost-benefit package. One essential aspect is ubiquitous access. Another is effective, consistent service delivery, which requires quality, and stability. A third is the period or life cycle. It doesn't help if you have an inexpensive product or service today, and nothing tomorrow. The definition of long term also varies, depending on one's perception of the life-cycle cost of the product/service. For a user, it may be several years, or his/her life cycle. For a society, it may mean generations.

In addition to consumer benefits, other factors need to be considered from the perspectives of pragmatism and realpolitik. Realistically, a triad of stakeholder interests has to be balanced for a sustainable beneficial outcome. These are: consumer and producer surplus, and what might be termed "government interests" in the broadest sense defined below. The latter has been manifest in many global spectrum auctions, and although detrimental to the sector, is an aspect of reality that cannot be wished away. For example, our governments preferred rationing and auctions to more constructive approaches such as sharing infrastructure, and when the Supreme Court ruled that resources need not be auctioned, spectrum was excluded, which seems logically indefensible. For sustainable, consistent services, champions of all three criteria must partner to adopt mutually acceptable solutions.

Assumptions about Enabling Policies

Certain basic amenities comprise the essential infrastructure that everyone needs to be productive and have reasonable well-being. To some extent, this is linked to reasonably high per capita income. Without it, broad access to good infrastructure is infeasible. It takes that level of organisation, institutions and investment, including its implications for developing and organising human capital, to build such capabilities, as in Organisation for Economic Cooperation and Development (OECD) countries. Emerging economies have to manage with lower order platforms, or a subset of higher order services combined with others of lower order. Prioritisation then becomes the key, and areas of emphasis have to be chosen. This is where the priority accorded to Digital India comes in. If digital systems are crucial facilitators for development and productivity, they need to be accorded that level of importance and effort, with substantive changes to policies.

The government sets the policies and incentives. Government here means not just the central government and the states' executives, but the gamut of regulatory and government agencies: the legislature, the regulators, and the judiciary. These agencies must converge and persuade public opinion to support action in the public interest. Ultimately, society has to pay. If delivery is priced below cost in communications, the services will be as unsustainable and ineffective as in other distorted sectors with freebies.

Reference: Krishna Kant: http://www.business-standard.com/article/economy-policy/spectrum-fees-leave-no-money-in-shareholders-pockets-116092701398_1.html, Business Standard, September 28, 2016. The author can be contacted at shyamponappa@gmail.com

For more details visit http://editors.cis-india.org/telecom/blog/business-standard-october-5-2016-shyam-ponappa-a-market-structure-for-digital-india

A lifetime of five years on the internet

praskrishna — 2013-05-20T09:04:28Z

Centre for Internet and Society observes its fifth anniversary on Sunday.

The article by Subir Ghosh was published in DNA on May 19, 2013. Sunil Abraham is quoted in this.

Five years is a long time in the internet space. The past five years, certainly, has been. And so has it been for the Centre for Internet and Society that completes five years here.

When a group of citizens got together to come under a platform called CIS five years ago, they had wanted to work on policy issues about the internet that had a bearing on society. They, in fact, still do; except that the new media space itself has undergone a metamorphosis. Five years ago social media was just starting off, few people had smart phones, and online speech was not a burning issue.

Sunil Abraham, executive director of city-based CIS, affirms this, and goes on to assert: “Five years ago, privacy was not a mainstream concern. Today, many different actors and stakeholders are interested in the configuration of the draft Privacy Bill. We first warned the public about the draconian measures in the IT Act during the 2008 amendment. Four years later, many more people are familiar with problematic sections and are adopting various strategies to amend the Act and it’s associated rules.”

Likewise, five years ago, people dismissed “shared spectrum” as a pipe dream; today “shared spectrum” is mentioned in the National Telecom Policy. CIS usually thinks ahead, and works on a range of issues.

“For internet adoption in India to grow dramatically from the dismal statistics today, we need to ensure continued access to cheap devices and affordable and ubiquitous broadband,” says Abraham.

“With Ericsson suing Micromax for Rs100 crore, the mobile wars have come to India. If we have to protect innovation in sub-100 dollar devices, we need to configure our patent and copyright policy carefully.”

But since CIS works primarily on policy issues, shouldn’t it have been based in Delhi rather than in Bangalore? “We do have a small office in Delhi. But we are headquartered in Bangalore because we need to keep learning from technologists and the technical community,” explains Abraham.

When an organisation calling itself the Centre for Internet and Society (www.cis-india.org) observes its fifth anniversary, it shouldn’t surprise anyone that many of the activities related to the anniversary celebrations (May 20-23) have precious little to do with the internet, and is more about society itself. And yes, an entire evening is devoted to Kannada. There’s a talk by Chandrashekhara Kambara on ‘Kannada in the modern era,’ and another by UB Pavanaja titled ‘From Palm Leaf to Tablet – Journey of Kannada’.

“We are looking at the complete eco-system. For instance, during the digitalisation of TV in India, what will happen to the internet? Do TV promoting policies undermine the growth of broadband? On the second day we look at the connection between another older technology - cinema and the Internet.”

For more details visit http://editors.cis-india.org/news/dna-india-may-19-2013-subir-ghosh-a-lifetime-of-five-years-on-the-internet

A great start on Wi-Fi reforms

Shyam Ponappa — 2018-11-30T16:43:14Z

The 5 GHz regulations are exactly what we needed for a start. But we need a lot more, and not only from the DoT.

The article was published in the Business Standard on November 1, 2018 and mirrored in Organizing India Blogspot on the same day.

This item of detail is almost like magic. The MoC has done something splendid regarding Wi-Fi. Its 5 GHz spectrum regulations have everything we could wish for. But it’s a first step — only the first. Much more is needed to reap the benefits.

To put it in context, we now have a policy that enables effective broadband Wi-Fi hotspots, and profound changes in connectivity are feasible for the last mile in India, as in other countries. A high proportion of smartphone traffic abroad is over Wi-Fi. In the recent past, in the US it was around 70-75 per cent, while Japan was around 83 per cent, and Germany about 87 per cent.[1]

Traffic is offloaded from licensed spectrum, freeing it up for re-use. We have 605 MHz added in the 5 GHz band to the existing 380 MHz for Wi-Fi, and a removal of restrictions on external usage as in the US, so Wi-Fi will have much greater capacity.

The ramifications, however, are ironic. These regulations could lead to a surge in economic activity, and consequent benefits from connectivity. But this will increase imports, which are already overboard on account of oil prices and technology imports, an aspect discussed later in this article.

The increased activities in network installation and ensuing benefits will vary depending on supporting ecosystems of policies and practices. This applies within the communications sector as also at points of interface with other sectors, such as electricity and finance. To illustrate, in communications, consider an unlicensed band in most markets including the US, the UK, and Europe, namely the 60 GHz V-band. Whereas the Federal Communications Commission (FCC) in the US delicensed 14 GHz in this band for “wireless fibre” called WiGig, India hasn’t done so. Instead, another WPC[2] notification in October delicensed only 500 MHz (61-61.5 GHz) at very low power. Devices abroad that use this band for 400-metre and 700-metre connections have channels of 2,000-2,500 MHz acting as wireless fibre links over short distances. These can’t be used here. Short-distance connections to Wi-Fi and wired networks in offices and residential, commercial and industrial complexes will need fibre or cable.

This policy link is missing, perhaps because operators oppose it. The user network traffic bypasses operators to the extent that Wireless Internet Service Providers (ISPs) and other entrepreneurs set them up and collect charges, whereas operators have paid huge premiums for the spectrum required earlier. A solution that enables commercial deployment by licensed operators would solve this problem, although ISPs would have to go through operators as before. Another alternative could be to have unlicensed access to public wireless networks owned and operated by BSNL/BharatNet/CSC, or by operator consortiums, on payment of service charges by operators and users.

Equally essential are aspects of ecosystems that are adjuncts from sectors such as power supplies, finances, and local manufacturing, for substantial and stable growth. So for convergence resulting in significant benefits, these are the kinds of problems that will have to be resolved:

The power situation, with a conscious shift towards more distributed, renewable (solar and, in some areas, wind) energy, with changes comparable to Wi-Fi/5 GHz in policies and practices.

The financial system and non-performing assets (NPAs), including the steady revival of infrastructure projects. While dealing resolutely with malfeasance and fraud, nursing and reviving good infrastructure underlying the NPAs is crucial. A sorry plight, but if revivable infrastructure projects are allowed to fail, they end up as unproductive, wasted assets (a repeat of Dabhol), with negative multiplier effects.

The imperative for the domestic manufacture of equipment to reduce imports. This is going to be an escalating compulsion because of our market size, unless we develop solutions that help balance imports, such as a compelling tourism strategy (but just think of the complexity of the ecosystem elements that need improvement) or communications equipment exports (equally complex).

Meanwhile, we are on a path committed to curbing demand to contain the deficit: Battening the hatches, tightening belts, and waiting for oil prices to fall /exports to rise, keeping a wary eye on the current account deficit (CAD) because of imports, and inflation. This pressure may persist for months, possibly even years, restricting growth. Aren’t there feasible, growth-oriented initiatives, tempered by not exceeding reasonable bounds, including the CAD?

The data on the CAD, capital formation, FPI inflows, and FDI are in the chart below.

CA: https://rbi.org.in/scripts/PublicationsView.aspx?id=18603 GFCF: https://data.gov.in/sites/default/files/datafile/Table3.10.xls
FPI Inflows: https://rbi.org.in/scripts/PublicationsView.aspx?id=13729 https://rbi.org.in/scripts/PublicationsView.aspx?id=18599
FDI Equity Inflows: http://dipp.nic.in/sites/default/files/FDI_FactSheet_29June2018.pdf

A study of data from 2001 to 2016 of how the capital account and its components, the current account, and gross fixed capital formation affect each other concluded that sustained capital formation requires more foreign direct investment (FDI) relative to other flows.[3] FDI was found to have an indirect effect on capital formation, which was found to affect the current account. Debt portfolio flows and nonresident deposits financed the current account, but did not contribute directly to capital formation.

In Indonesia, a study of how the CAD affects exchange rates found that when it exceeds about 2 per cent of the GDP, the exchange rate depreciates over 12 per cent after a four-month lag.[4] Tracking such relationships in India would be useful for policy making.

Meanwhile, India’s large growth sectors are plagued by unsustainable economics. For sustained growth, they have to be organised more rationally, to generate profits for productive enterprises. Promising domestic sectors include electricity, communications, and aviation. Bypass strategies as in software and IT-enabled services won’t work, because these services are for domestic markets. They must generate profits without labour arbitrage, while balancing imports and exports, unless growth continues to attract foreign capital. Genuine reform as for Wi-Fi and 5 GHz spectrum with collaboration involving the private sector and governments modelled on the automotive sector are a possible way forward.

[1]. Claus Hetting, October 2018: https://wifinowevents.com/news-and-blog/japan-83-of-smartphone-traffic-runs-on-wi-fi/; https://wifinowevents.com/news-and-blog/germany-wi-fi-carries-87-of-smartphone-traffic/

[2]. WPC: Wireless Planning and Coordination Wing, Department of Telecommunications

[3]. Ashima Goyal & Vaishnavi Sharma, September 2017: http://www.igidr.ac.in/pdf/publication/WP-2017-016.pdf

[4]. Nugroho et al, January 2014: http://bmeb-bi.org/index.php/BEMP/article/download/445/420/

For more details visit http://editors.cis-india.org/telecom/blog/business-standard-november-1-2018-shyam-ponappa-a-great-start-on-wifi-reforms

A Great Start (for the Modi government)

Shyam Ponappa — 2014-07-04T07:32:01Z

The National Democratic Alliance government has made a terrific start. Time will tell how this plays out, but it has begun decisively and set a sure tone.

The article by Shyam Ponappa was published in the Business Standard on June 5, 2014 and mirrored in Organizing India Blogspot.

With such an unequivocal mandate, it would have helped to avoid jarring notes like the appointment of the principal secretary to the prime minister through an ordinance. Besides, the government has already shown wisdom in its actions in not rolling back the previous government's good schemes and in extending senior administrators' incumbencies.

If this wise approach continues to show in their thinking and action, greater support is likely from civil servants, citizens, and perhaps even opposition politicians, resulting in better outcomes. It's a question of pulling together towards common goals, or pulling in different directions. Think of the indecisive second term of the United Progressive Alliance (UPA), and recall that it was the Bharatiya Janata Party that stalled the functioning of Parliament on many occasions, including measures such as the induction of the Goods and Services Tax (GST). The general perception, however, was of a dithering UPA unable to coordinate and achieve results. In other words, impressions are more important than the reality of untidy facts.

This is why it's important that the PM and his team consciously create a good impression and carry people along. If they can do that, they are likely to achieve a great deal for us all. Instead, if they are perceived as heavy-handed, roughshod, and not going through due process, the salutary effects of exemplary leadership and governance are likely to be lost. The two-thirds who voted for others recently might well begin to converge, so that an opposition that is currently non-existent because it is dispersed, begins to coalesce. This could obstruct a high-handed government, or even try to pull it down. The result, as before, is likely to be irresponsible shouting matches and disruptive behaviour in Parliament that have stymied efforts to improve our lot.

The Tasks Ahead

There's so much that needs to be done in so many areas to recover our growth prospects and potential that it is truly daunting. For instance, consider infrastructure, and take just one aspect of it: energy and power supply. This covers many things:

The need to build electricity generation from all sources;
The supply of fuels, including the mining, transportation and pricing of coal, the development and pricing of hydrocarbons, hydroelectricity, nuclear fuel, and alternative energy sources;
The requisite transmission and distribution systems, and their finances; and
Issues related to retail pricing and collection in the context of our difficult legacy of unsustainable giveaways.

In addressing these, there are a couple of priorities suggested for the new government:

1. Infrastructure & Digital Access
The government seems serious about infrastructure. The PM's 10-point guidelines to his ministers begin with infrastructure reforms, mentioning health, water, education, roads, and energy as priority areas, with a separate mention of e-auctions for transparency.[1] Given this, one would expect that digital networks are an integral aspect of desirable infrastructure that provide people access to e-governance services. However, if digital networks are not mentioned specifically among the government’s priorities, their importance is likely to be lost in the ensuing activities. Meanwhile, the situation in the sector is complex and confusing, with conflicting demands from private sector contenders, state-owned operators MTNL and BSNL, I&B, and the Finance Ministry’s need for short-term revenues. This is why issues relating to communications infrastructure deserve to be addressed and resolved with high priority, and the government needs to explicitly recognise this.

2. Solar Power: Incentives & Promotion
A baffling aspect of our energy policies is why solar power has not become a centrepiece of our daily energy use. Much of the country gets so much solar radiation for most of the year that it should be an obvious focus for an energy-hungry developing economy. It should be possible, one would think (without knowing how simple or complex it would be to engineer the solutions), to use solar power when it is available, and grid power when it is not. The ministry of new and renewable energy had a scheme for partial capital reimbursement and soft loans for individuals and groups until the end of March 2014.[2] It doesn't appear to have been particularly successful.

Surely our priority should be to devise and implement schemes that actively encourage individuals and groups to invest in distributed solar generation for themselves? A long-term approach may require feed-in tariffs and grid modifications, as well as changes in administrative policies including taxes, to ensure (a) a significant increase in solar power (b) with more locally manufactured equipment. In the short term, an appreciable increase can result from enabling changes in rules and procedures, and the reimbursement of some capital costs combined with reduced excise and taxes.

The scope at the macro and micro levels is immense, encompassing multiple ministries that add up to a vast tangle, like an immense Gordian Knot. Add the other aspects of infrastructure, and the list seems endless: networks that are essential to enable e-governance and productivity through communications, transportation - e.g., rejuvenating the railways, disentangling the stalled process of building highways and roads, air and water transport, water supply and sewerage, and so on. All these have to be addressed within the constraints of the fiscal situation, inflation, restrained economic momentum, employment generation, budgetary limitations, and the reconfiguration of asset pricing to make financial returns attractive relative to property and gold without disrupting property values and the banking system. It will certainly help if our energies converge on the tasks focussed on realising the requisite goals, instead of being frittered away on disunity and fratricidal skirmishing.

Despite the daunting tasks ahead the prospects are solidly encouraging, because of a clearly mandated government. Another positive factor is the swing in votes favouring development over regressive caste and religious affiliations or hand-outs. This happened abruptly, without warning. If such tremendous change is possible so quickly, imagine what good leadership and honest governance could pull off with an inspired and supportive citizenry.

For more details visit http://editors.cis-india.org/telecom/blog/organizing-india-blogspot-shyam-ponappa-june-5-2014-a-great-start-for-modi-government

A billion mobile users: new startup profiles and innovation insights from Mobile India 2016

praskrishna — 2016-01-17T15:13:42Z

The annual Mobile India conference, for which YourStory was the media partner, wrapped up recently in Bengaluru with a startup showcase and a wide range of insights on mobile innovation in India.

The blog post by Sneha Maselkar and Madanmohan Rao was first published in Your Story on January 14, 2016. Sunil Abraham was quoted.

Chaired by professors V. Sridhar of IIIT Bangalore and D. Manjunath of IIT Bombay, the event’s theme was ‘The App Economy.’ (See YourStory coverage of the earlier editions of this conference: 2015, 2014 and 2013).

Mobile innovators

New products were presented by innovators like Pravin Bhagwat, Founder and Chief Technology Officer, AirTight Networks. The company is creating an app store based on ‘social WiFi,’ riding on Google+ and Facebook. A number of interesting startups like IoTM2MSolutions were also at the event. Founded by Ismail Zabihullahh in 2009, the 15-member team has a range of offerings in home automation, RFID biometrics, street lighting and smart parking solutions.

Inaccel is a med-tech accelerator founded in 2014 by Siraj Dhanani, Vijayarajan and Dr. Jagish Chaturvedi. It address the needs, resource and skill gaps, and price-sensitivity of clinical markets, and helps startups conceptualise, design, engineer, and achieve regulatory certification. Its portfolio picks companies with a five-year horizon, in exchange for equity stakes.

Dataglen was formed in 2014 by Deva P. Seetharam, Tanuja Ganu, Sunil Ghai and Rajesh Kunnath. It provides Internet of Things (IoT) data collection and management services, and provides an API for users to develop applications on a variety of computing platforms. The startup charges for data management services based on the volume of transactions and for any required customisation services.

Czar Securities was founded in August 2013 by Shikhil Sharma and Ananda Krishna. Two employees Deepankar Tyagi and Nakul Gulati joined in quick succession. The cyber security solutions company secures corporate IT infrastructure from cyber attacks. Offerings include ASTRA, an intrusion prevention system, as well as penetration testing and security audit services.

Infilect was founded in April 2015 by Vijay Gabale and Anand Prabhu Subramanian. They are building an AI-enabled personalised fashion shopping assistant. The product, Photolect, helps in discovery, search and personalisation for online shoppers by parsing of photos. The product is in beta-test mode with several fashion experts evaluating its features.

Sattva Medtech was founded in 2014 by Vibhav Joshi and Sumedh Kaulgud. They are developing a next-generation fetal health monitoring device which leverages advanced sensors and algorithms. This device, called the Sattva Fetal Lite, has been designed and engineered for use in India and other low-and-mid-income countries; the team has raised an undisclosed amount in seed funding from InnAccel.

Coeo Labs was founded in October 2014 by Nitesh Kumar Jangir and Nachiket Deval. It is a medical device company, developing products in the field of emergency and critical care. Offerings include a device to reduce chances of acquiring ventilator-associated pneumonia (VAP), and a mechanical CPAP machine (mCPAP) for transport of neonates with troubled breathing, from a resource-constrained setting to a neonatal ICU.

IoT scenarios

Over a dozen experts from India and the US discussed the latest mobile trends in a day of packed panel sessions and keynotes. Interface design, usable security and systems integration are key success factors for IoT, according to Henning Schulzrinne, Professor at Columbia University, and CTO, United States Federal Communications Commission. Consumer and industrial IoT scenarios differ with respect to predictability, redundancy, energy consumption and interoperability.

He pointed out categories and uses cases of high IoT impacts: automation of manual data extraction (metering), remote maintenance (vending machines), extraction of additional information (thermostats) and software-defined mechanics (locks, switches).

“IoT networks won’t operate just on mobile carriers, but also on other networks such as Zigbee and Bluetooth,” Henning explained. The Internet itself will be transformed by IoT. “Protocols matter, programmability matters more,” he added. The Internet is becoming more than the Internet protocol; plug-and-play is becoming augmented by plug-and-programme in the IoT world.

The ‘DNA’ of apps

The proliferation of apps can lead to the rise of localised app stores in local languages, said Chinnu Senthilkumar, CTO, Exfinity Ventures, pointing to Korea as an example in this regard. “Many apps are local. How well do you know the digital literacy of your neighbourhood users,” he asked.

Most apps in India are of the ‘me-too’ type; developers need to incorporate better user experience (UX) and bring in more cross-disciplinary experience (see earlier insights from the UX India 2015 conference and NASSCOM NPC 2015). “Security is still an afterthought in app development,” cautioned Chinnu.

“You need to figure out the DNA of the mobile experience: Device, Network, App,” explained Amar Nagaram, Director, Mobile Engineering, Flipkart. The e-commerce giant classifies devices into four broad categories, and its app design factors in the app size, data stored on the device, and computational power of the device.

Battery requirements of the device and packet drop rates on mobile networks are major constraints on app performance in India. Online shopping lets users interact with catalogues as well as product experts.

“I had to unlearn a lot of things from the Internet world which may not apply in a similar manner to the app world. For example, not all older versions of apps need to be supported,” explained Amar.

“Ask yourself, what does your app do for consumers?” advised Pradeep Nair, Co-Founder and CEO, Confianzys. Developers should be looking not at product-market fit, but market-product fit. “Industries die because of their myopia; they focus on past products and not future consumer needs,” he said, urging developers to track-long term megatrends as well.

Telcos’ role in the App Economy

The telecommunications world is changing rapidly due to trends like IoT, new breeds of apps, video boom and Big Data, observed Ishwardutt Parulkar, Cisco Distinguished Engineer. Telcos are struggling to get new drivers for existing services, new revenue sources, and new sources of consumer loyalty.

“Telcos need to provide APIs to developers for embedding telco services and network analytics data. Telcos can also play a bigger role in mobile advertising, for example network-wide ad blocking, as in the case of Jamaica,” advised Ishwardutt. Telcos can exploit synergy with cloud services, and resell SaaS products bundled with telco products.

“We are witnessing major waves of disruptive innovation today: the rise from oblivion to the top is rapid – and so is the fall from the top,” said SR Raja, Associate Vice President, Persistent Systems. Many incumbents tend to suffer from ignorance, inertia, and the inability to do little more than tweak or tinker with existing offerings.

There is a Moore’s Law variant for all architecture components, including programming languages. Hence, telcos need to master new business models blending product and service, advised Raja. “Even regulated industries can be disrupted from outside – look at Uber and Tesla. Will telcos experiment with surge pricing like Uber, or become IoT solutions systems integrators,” he asked. For example, operator O2 has used mobile identity to launch its own messaging OTT app, and Vodafone is getting into IoT services.

Operators and Net Neutrality

The Mobile India conference took place with the backdrop of a heated battle over Net Neutrality between Facebook’s Free Basics and Internet activists from India, which has received a lot of media coverage in India and overseas.

This calls for the digital media community and entrepreneur ecosystem to pay attention to complex but important issues such as Internet governance. “The next billion users in India may be very different from the current billion, in terms of geography, language and access device,” observed Samiran Gupta, Head-India, Internet Corporation for Assigned Names and Numbers (ICANN).

ICANN’s objective is to maintain inter-operability of the Internet, and there is a unique opportunity for emerging economies to play a stronger role in Internet governance, in issues such as local languages and scripts.

Regulation and digital innovation

Regulators have major challenges ahead in juggling the needs of multiple stakeholders and demands for different slices of spectrum. “There are 43 different kinds of radio-communication services competing for spectrum,” said Pavan Garg, Former Wireless Adviser, GoI, and former Member, Radio Regulations Board, ITU, Geneva.

Regulators need to become much more savvy on the kind of collusions possible between industry heavyweights, according to Sunil Abraham, Executive Director, Centre for Internet and Society.

If India gets its IP regime correct, the local language content economy can be boosted, in addition to other civic benefits. For example, giving anonymised data access to independent researchers has helped LIRNEasia come up with better transportation design in Sri Lanka.

The discussion covered a wide range of interesting possibilities. In the EU, it is mandated that all mobile phones be able to display all European languages. Can India do the same for local languages? Will regulation promote support for Indic language technology on mobiles, or should this be left purely to the market? Organisations such as the Telecommunications Standards Development Society, India (TSDSI) is working on Indian language standards in ICTs.

The app economy can indeed be accelerated with proactive government intervention, said Parnil Urdhwareshe, Research Assistant at ICRIER and co-author of a report on ‘Impact of India’s App Economy.’ India’s app ecosystem could be worth Rs 2,000 crore in 2016; it created about 75,000 direct jobs in 2015, according to the report.

The government can pass regulations on apps covering privacy, Net Neutrality and safety, eg. SoS buttons, medical apps. The UK government has drawn up a range of app guidelines covering issues such as in-app purchases.

“Design in India is more important than Make In India,” said Vipin Tyagi, Executive Director, C-DOT, drawing attention to issues of participatory design and citizen-centric services rather than only one-way top-down initiatives from government and large industry players.

The road ahead

Broadband penetration in India is only 10 per cent. By 2018, video will be 62 per cent of India’s mobile data traffic, and there will be 526 million Internet users, according to Anil Kaushal, Member, Telecom Regulatory Authority of India (TRAI).

The government’s BharatNet initiative aims to connect 2,50,000 Gram Panchayats across the country. TRAI has given recommendations for Virtual Network Operators, wherein niche players can offer Smart City services.

In addition to regulators, operators and developers, success of the app economy also rests on responsible user behaviour, said Deepak Maheshwari, Head-Government Affairs, Symantec. “Be more active with respect to data encryption on your device. Use multi-factor authentication,” he advised.

Seventy per cent of India’s population lives in villages; digital innovation will help bring education and healthcare to them, said Vimal Wakhlu, Chairman & Managing Director, TCIL. There are also global extensions and markets for Indian innovations, such as the Pan-African E-Network targeted at 53 countries. There are major uses of ICTs across India, such as monitoring the cleaning of the Ganges as well as water gate management in Gujarat, Vimal added.

“India needs to mandate telecom infrastructure in real estate development and town planning. Digital media will change the way we learn and earn,” said T.R. Dua, Director General, Tower and Infrastructure Providers Association (TAIPA) India, and Co-Chair ITU APT Foundation of India.

For more details visit http://editors.cis-india.org/telecom/news/yourstory-sneha-maselkar-and-madanmohan-rao-january-14-2016-a-billion-mobile-users