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Blog Entry Labour futures: Intersectional responses to southern digital platform economies
by Aayush Rathi and Ambika Tandon — published Dec 31, 2020 — last modified Jan 27, 2021 08:43 AM — filed under: , ,
It is our great pleasure to announce that we are undertaking a two-year research project to comprehensively analyse dominant and emerging sectors in India’s platform economies. The project is funded by a research grant of USD 200,000 from the Internet Society Foundation.
Located in RAW
Blog Entry Labouring (on) the app: agency and organisation of work in the platform economy
by Ambika Tandon and Abhishek Sekharan — published Jul 04, 2023 — filed under: , , ,
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in RAW
Blog Entry Metaphors of Work, from ‘Below’
by Aayush Rathi and Ambika Tandon — published Jul 03, 2023 — filed under: , , , , ,
Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.
Located in RAW
Online cab booking | Why finding a cab is a nightmare now
by Haripriya Suresh — published Jul 04, 2023 — filed under: ,
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Located in RAW
PDC 2022
by Admin — published Jul 04, 2023 — filed under: ,
Divyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
Located in RAW
Blog Entry Platforming precarity: Data narratives of workers sustaining urban platform services
by Aayush Rathi, Abhishek Sekharan, Ambika Tandon, Chetna V. M., Chiara Furtado, Nishkala Sekhar, and Sriharsha Devulapalli — published Oct 15, 2024 — filed under: , , , , ,
CIS conducted quantitative surveys with over 800 workers employed in the app-based taxi and delivery sectors across 4 cities in India as part of the ‘Labour Futures’ project supported by the Internet Society Foundation. The surveys covered key employment indicators, including earnings and working hours, work-related cost burdens, income and social security, and platform policies and management. Findings from these surveys are presented as data visualisation briefs centring workers’ everyday experiences. These data briefs form a foundational evidence base for policy and action around labour rights, social protection, and urban inclusion in platform work.
Located in RAW
Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado — published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in RAW
Blog Entry That Is Not A Livelihood – That Is Helplessness”: Field notes from the Fraazo Delivery Workers Strike in Noida, Greater Noida, and Ghaziabad
by Rikta Krishnaswamy — published Apr 24, 2024 — filed under: , , , ,
In this essay, Rikta Krishnaswamy of the All India Gig Workers’ Union (AIGWU) narrates her experiences of organising and supporting delivery workers’ collective action against Fraazo (a now-defunct platform for produce and grocery delivery). Her essay sheds light on the challenges workers face in organising for better conditions of work. She describes how platforms hide behind legal smokescreens and threats of police action to shirk their responsibility as employers. To make matters worse, obscure employment terms and work management systems make it harder for workers to seek redress from the government through labour dispute resolution processes. The essay is illustrative of how digital platforms have exploited and violated freedoms of the gig workers they employ, while facing no accountability. For this to change, gig workers have to be guaranteed employment rights along with collective rights to their data.
Located in RAW
Blog Entry The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India
by Ambika Tandon and Aayush Rathi — published Apr 18, 2024 — last modified Apr 19, 2024 03:11 AM — filed under: , , , , ,
Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.
Located in RAW
Women at (gig) work: When financial freedom comes at a cost
by Aiswarya Raj — published Jul 04, 2023 — filed under: ,
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Located in RAW
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