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Blog Entry User Experiences of Digital Financial Risks and Harms
by Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Yesha Tshering Paul — published Dec 15, 2023 — last modified Dec 22, 2023 04:05 PM — filed under: , , , , , , , , , ,
The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.
Located in RAW
Blog Entry Strategies to Organise Platform Workers
by Chiaro Furtado — published Oct 22, 2023 — filed under: , , , , , , ,
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in RAW
Blog Entry Labouring (on) the app: agency and organisation of work in the platform economy
by Ambika Tandon and Abhishek Sekharan — published Jul 04, 2023 — filed under: , , ,
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in RAW
Blog Entry Metaphors of Work, from ‘Below’
by Aayush Rathi and Ambika Tandon — published Jul 03, 2023 — filed under: , , , , ,
Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.
Located in RAW
Blog Entry Datafication of the Public Distribution System in India
by Sameet Panda — published Jul 08, 2022 — last modified Feb 12, 2024 12:07 PM — filed under: , , ,
In this study, we look into the datafication of social protection schemes with a special focus on the Public Distribution System in India. Proponents of datafication claim that the benefits will reach the right person and curb leakages through the automation and digitisation of all PDS processes. Aadhaar is the most important link in the datafication; supporters claim that it makes technology people-centric. This study looks at the status of PDS datafication and its impact on the delivery of the scheme in Chhattisgarh and Jharkhand. We also try to understand to what extent the stated objective of portability has been met and how far the challenges faced by the rights holders of the PDS have been resolved.
Located in RAW
Blog Entry The State of the Internet's Languages Report
by Puthiya Purayil Sneha — published Mar 07, 2022 — last modified Mar 07, 2022 03:01 PM — filed under: , , ,
The first-ever State of the Internet’s Languages Report was launched by Whose Knowledge? on February 23, 2022 (just after the International Mother Language day), along with research partners Oxford Internet Institute and the Centre for Internet and Society. This extraordinarily community-sourced effort, with over 100 people involved is now available online, with translations in multiple languages.
Located in RAW
Blog Entry To be Counted When They Count You: Words of Caution for the Gender Data Revolution
by Noopur Raval — published Feb 01, 2022 — filed under: , , , , ,
In 2015, after the announcement of the SDGs or Sustainable Development Goals, a new global developmental framework through the year 2030, the United Nations described data as the “lifeblood of decision-making and the raw material for accountability” for the purpose of realizing these developmental goals. This curious yet key link between these new developmental goals and the use of quantitative data for agenda setting invited a flurry of big data-led initiatives such as but not limited to Data2X, that sought to further strengthen and solidify the relationship between ‘Big Development’ and ‘Big Data.’
Located in RAW
Blog Entry Locating Migrants in India’s Gig Economy: A Scoping Report
by Kaarika Das and Srravya C — published Jan 04, 2022 — filed under: , , ,
Gig workers working for on-demand platform services have been adversely impacted by the Covid-19 pandemic.
Located in RAW
Blog Entry Between Platform and Pandemic: Migrants in India's Gig Economy
by Kaarika Das and Srravya C — published Dec 06, 2021 — filed under: , , , , ,
In response to the rising number of COVID-19 cases in India, the central government announced a nationwide lockdown in March 2020.
Located in RAW
Blog Entry Platforms, Power, and Politics: Perspectives from Domestic and Care Work in India
by Aayush Rathi, and Ambika Tandon — published Jun 27, 2021 — last modified Jul 07, 2021 03:19 PM — filed under: , , , , , ,
CIS has been undertaking a two-year project studying the entry of digital platforms in the domestic and care work in India, supported by the Association for Progressive Communications as part of the Feminist Internet Research Network. Implemented through 2019-21, the objective of the project is to use a feminist lens to critique platform modalities and orient platformisation dynamics in radically different, worker-first ways. Ambika Tandon and Aayush Rathi led the research team at CIS. The Domestic Workers’ Rights Union is a partner in the implementation of the project, as co-researchers. Geeta Menon, head of DWRU, was an advisor on the project, and the research team consisted of Parijatha G.P., Radha Keerthana, Zeenathunnisa, and Sumathi, who are office holders in the union and are responsible for organising workers and addressing their concerns.
Located in RAW
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