Centre for Internet and Society

CyFy 2016 Agenda

praskrishna — 2016-09-13T15:06:16Z

For more details visit http://editors.cis-india.org/internet-governance/files/cyfy-2016-agenda

The DigiLocker was supposed to cut down paperwork but less than 0.1% of Indians are using it

praskrishna — 2016-09-12T01:59:44Z

The official data shows that the platform has not enthused as many users as the government expected.

The blog post by Mayank Jain was published by Scroll.in on September 12, 2016. Sunil Abraham was quoted.

The government has been working hard to make all of India go digital – but its initiatives don't seem to be having the desired effect. Not yet anyway.

DigiLocker was launched in July last year as a secure platform for Indian citizens to store and access their documents on an electronic repository provided by the government of India. This is one of the major planks of the Digital India programme – which aims to take government services online and make the entire country digitally literate – but it does not seem to have enthused too many so far.

To popularise it further, the government on Wednesday integrated it with the Ministry of Road Transport and Highways to allow people to store a digital version of their driving licence and vehicle documents on the DigiLocker, sparing them the trouble of having to keep the hard copies on them at all times.

More than a year since its release, the platform has about 1.1 million people signed up as users, according to the official statistics on the DigiLocker website.

This might seem like an impressive number – but compare it to the country’s population of about 1.21 billion, or even its internet-using population of 350 million – and it becomes a drop in the ocean.

As this chart shows, only 0.09% of Indians are on DigiLocker – this is less than one user per 1,000 people in the country. DigiLocker is being used by 0.33% of the online population in the country, which implies that there are 33 users per 10,000 people on the internet from India.

Digital dreams

When it was launched by the Department of Electronics and Information Technology, the government had envisaged a cloud-based and secure storage platform that would cover the entire population, make it easier to procure and access important documents – including mark sheets, degrees and tax papers – and reduce paperwork as well as save time.

“In effect Digital Locker will touch every citizen's life by bringing in lot of convenience and therefore fulfilling the government's vision of a citizen centric governance model of providing services at the door-step of citizens,” the government said in a press release when the locker reached one lakh users in the first 100 days of its launch.

While the official website claims that the number of users is now about 2.1 million, the state-wise figures add up to only 1.1 million people on the platform.

Among the states, Maharashtra has most DigiLocker users in absolute numbers (more than 1 lakh), while Arunachal, Nagaland and Mizoram have less than 1,000 users each.

When the population of each state is taken into account, however, the picture changes. When adjusted for population, a mere 0.7% Sikkim’s population uses the service – and this is the highest percentage among Indian states. Maharashtra, with the highest number of DigiLocker users, has a much lower percentage of those on the service – 0.12%. The national capital, meanwhile, has just 0.17% of its population on the service.

Lock up

Citizens can use DigiLocker to store up to 10 megabytes of personal documents online.

Since the 10MB storage isn’t enticing enough, considering that internet users can avail themselves of at least 1GB of storage for free through private services such as Google Drive or Dropbox, the government is trying to push usage by integrating several departments with the service and allowing users to access more documents in real time from anywhere.

Among those enrolled so far include the road transport ministry, Maharashtra’s department of registry and stamps and educational bodies such as the Central Board of Secondary Education, which is now trying to release mark sheets and results of competitive exams online.

Though the government hoped that these initiatives would increase its usage, technical glitches have prevented several people from using the service.

A student who gave her National Engineering Entrance Exam this year spoke to Scroll.in about why she didn't sign up for DigiLocker even though her results were released on the platform.

“They allowed us to access results instantly on the platform but it required a sign up using the Aadhaar number,” a student, said on the condition of anonymity. “I tried signing up thrice using my phone number but never received the one-time password and then my Aadhaar verification didn’t go through so I could never sign up.”

The service is linked to the government's biometric-based Aadhaar identification system, but it is not mandatory to have an Aadhaar number, according to the website.

Privacy concerns

Another reason why people are hesitant to sign up for the service are privacy concerns about storing important and private documents on a central repository.

“Any large linked database with personal information is a serious threat to citizen’s data,” G Nagarjuna, a researcher at the Homi Bhabha Centre for Science Education in Mumbai told Scroll.in earlier. “There exists no agency that could secure their data till date without any possibilities of data theft.”

Experts said storing private information, such as biometric and passport data, on the service could pose security and privacy concerns.

Sunil Abraham, Executive Director of the Bangalore-based Centre for Internet and Society told Scroll.in over email that the project can have serious consequences if it is not encrypted well.

“Unless the cryptography and architecture is organised in such a manner that only the citizens will have access, there can be very serious consequences for the individual’s right to privacy,” he said.

Internal resistance

Those working for the project said the usage of the locker is going to go up if more government departments start issuing documents digitally to the locker, instead of handing over hard copies, as this will prompt users to sign up.

If the usage has to be increased, more departments need to come on board and start releasing documents digitally, said Debabrata Nayak, additional director of the National E-Governance Division, which implemented the project.

“It’s only when more departments start implementing digitisation and issuing digital documents that we will see a jump in the number of users because Digital Locker is pushed like that,” Nayak said, adding that National E-Governance Division is facing a fair bit of resistance from the departments.

“But not all departments are doing it yet because it requires a massive change in their work processes and we are trying to get them on board.”

Aadhaar woes

DigiLocker is designed as a push as well as pull service, which means that it should allow departments to issue as well as request documents from users. For this, users need to link their Aadhaar numbers to the locker. This is proving to be a problem, because most departments are not linking the documents they release to Aadhaar just yet, and not all users are registered with the unique identification system.

Moreover, the validity of Aadhaar is under question in the Supreme Court over privacy concerns voiced by the civil society.

An activist had moved the Supreme Court last year over the government making the Aadhaar number mandatory to sign up for DigiLocker. While the petition was quashed on procedural grounds, the government quickly moved to allow users to sign up without their Aadhaar numbers. However, the usability of the locker is restricted for such users.

Nayak said that non-Aadhaar-linked users can only upload their own documents on the system, without being able to use any other facility that DigiLocker claims to provide.

“Earlier Aadhaar was necessary but we changed it because people demanded access, but for most services, like getting government documents or requesting documents, it’s [Aadhaar] necessary,” he said. Nayak said this is because Aadhaar is the only way the government can identify the person who is being issued documents.

So what can one do without an Aadhaar on the DigiLocker?

“Without Aadhaar you can dump your garbage in it, which means you can upload your own files on the digital locker system,” Nayak said, “but why would you do that if you have Google Drive and Dropbox-like services?”

For more details visit http://editors.cis-india.org/internet-governance/news/scroll.in-mayank-jain-september-12-2016-the-digilocker-was-supposed-to-cut-down-paperwork

Despite SC order, thousands booked under scrapped Sec 66A of IT Act

praskrishna — 2016-09-07T15:31:18Z

College student Danish Mohammed’s arrest this March under the scrapped Section 66A of the Information Technology Act for allegedly sharing a morphed picture of RSS chief Mohan Bhagwat wasn’t an exception.

The article by Aloke Tikku was published in the Hindustan Times on September 7, 2016. Sunil Abraham was quoted.

Police arrested more than 3,000 people under the section in 2015, triggering concerns that the law was abused well after it was struck down by the Supreme Court in March last year. The top court had ruled Section 66A violated the constitutional freedom of speech and expression.

The exact number of people arrested after it was scrapped is not available. But the National Crime Records Bureau’s (NCRB) Crime in India report released last month shows 3,137 arrests under the section in 2015 against 2,423 the previous year.

On an average, four people were arrested every 12 hours in 2015 as compared to three in 2014.

“I am shocked,” said Supreme Court lawyer Karuna Nundy, who represented the People’s Union for Civil Liberties, among the petitioners in Supreme Court seeking removal of Section 66A.

“Making sure that our guardians of law know their law is absolutely basic... Whether it is training or notifying every police officer, we need action on it immediately,” she said.

It is unlikely that all 3,000-plus arrests were made before the provision was struck down in March. Sunil Abraham, executive director of the Bengaluru-headquartered advocacy group Centre for Internet and Society, said it was obvious that the police had not made these arrests before the SC ruling.

Lawyer Manali Singhal said once the Supreme Court struck off a provision of law, “any arrest under that provision would be per se illegal and void”.

Police also appeared to be on an overdrive to file charge sheets against people booked before the SC verdict – in 1,500 cases last year, almost twice the 2014 figure.

NCRB statistics suggest that trials too did not end.

There were 575 people still in jail on January 1, 2016, twice as many as the 275 in prison when the law was in force a year earlier. In 2015, the courts also convicted accused in 143 cases.

For more details visit http://editors.cis-india.org/internet-governance/news/hindustan-times-aloke-tikku-september-7-2016-despite-sc-order-thousands-booked-under-scrapped-sec-66a-of-it-act

August Report 2016

praskrishna — 2016-09-06T14:38:48Z

For more details visit http://editors.cis-india.org/accessibility/blog/august-report-2016

Talking Point: Futile Battle Against Torrents

praskrishna — 2016-09-01T14:36:01Z

Sunil Abraham spoke to Deccan Herald to clear the air about rumours surrounding a jail threat for those logging on to Torrent sites.

Video

This was originally published by Deccan Herald on August 30, 2016

For more details visit http://editors.cis-india.org/internet-governance/news/talking-point-futile-battle-against-torrents

India has a long road ahead in becoming a disabled-friendly country

praskrishna — 2016-08-31T16:47:02Z

India is home to 2.7 crore people living with one or the other kind of disability. According to the 2011 Census, 2.21 percent of India’s population is disabled. Unlike the developed world, India’s disabled are made further socially vulnerable by lack of quality education, lack of women’s safety, and attitudinal barriers as they continue to grapple with the challenges of access, acceptance, and inclusion.

The blog post by Sourav Roy was published in Your Story on August 31, 2016. Nirmita Narasimhan was quoted.

Changing times

Until a few decades ago, it was almost unimaginable for the disabled to lead independent lives. The advent of technology and internet has, however, opened new doors. A print-impaired person can now listen to audio books and learn. The Ministry of Social Justice and Empowerment has recently announced Sugamaya Pustakalaya, an online library where books are made available in different accessible formats for people with visual impairment and other print disabilities.

With hearing aids, surgical intervention, and other disruptive technological solutions, deafness is now curable. Consequently, the disabled are independent and contributing greatly towards society. The wheels of such change, for a majority of people, have already been set in motion in the developed world.

In developing countries such as India, however, the road to accessibility is a long, winding one. As Javed Abidi, director of the National Centre for Promotion of Employment for Disabled People (NCPEDP), has recently pointed out in an article,

“Just one in 250 hotel rooms in India are accessible for the disabled. Globally, internationally, the ratio is 1:50.”

Accessibility is a major issue for the disabled, not just in the physical world, but in the digital space as well. Despite existing technology and standards, the problem of non-adherence to standards of accessibility and universal design in electronic devices and websites is a perpetual one. According to Nirmita Narasimhan, Policy Director, Centre for Internet and Society, Bengaluru,

“Standards exist for websites (WCAG 2.0), electronic documents and publications (EPUB 3.0) and other forms of technology, multi-media, and content which will make it easy for the developer to create accessibility products. Unfortunately, these are not being adhered to. We are overflowing with technologies which can potentially be of immense use to persons with disabilities. The market, however, fails to realise that there is a huge business case in tapping the market of persons with disabilities.”

For more details visit http://editors.cis-india.org/accessibility/news/your-story-sourav-roy-august-31-2016-india-has-a-long-road-ahead-in-becoming-a-disabled-friendly-country

Data Xgen launches paid Hindi email service

praskrishna — 2016-08-30T02:35:03Z

Jaipur based Enterprise email provider Data Xgen Technologies has launched a paid email service in Hindi Devnagari script. This is especially for .bharat domain names, but can also be used for other domains. As of now, the company offers email packages starting at Rs 99, Rs 499, Rs 999 and Rs 1,499, which look like monthly plans.

The blog post by Sneha Johari was published in Medianama on August 29, 2016.

Ajay Data, the company’s founder and CEO told MediaNama that it plans to launch an app for sending free email in Indic language, starting with Hindi. Data said that he was hopeful about Hindi email adoption given the vast majority of the population in India was rural and did not understand English. “People get left out of communication streams because they do not understand English. But they can still get onto the internet and communicate with all of us. Mobile companies are also selling phones in Indian languages, marketing as Hindi phones.. And this is the right time (for Indic email) since the segment is being created,” he added.

Earlier this month, the Indian government told email service providers to provide users with addresses in Indian languages, starting with Hindi. It also wanted ‘sufficient local language content and tools to access it’ in order to increase internet penetration and push higher rural adoption. This was needed because English speakers and readers in the country were low (10.35%), according to Rajiv Bansal, Joint Secretary at the Ministry of Electronics and IT.

Wikipedia Indic efforts

About 3 weeks ago, Wikipedia launched in Tulu, the 23rd Indian language Wiki. In September 2013, the Goa University had entered into a 3 year MoU with the Centre for Internet and Society (CIS) for building the Konkani Wikipedia, which was launched 6 months later. In August 2014, former Bihar CM Nitish Kumar launched the ‘Bihar on Wikipedia’ campaign inviting people of the state to write about their villages, towns, culture, history, development over the years, etc. Note that in 2012, Wikipedia editors were digitizing Indian language, out-of-copyright texts online, trying to address the comparative paucity of Indic language texts online.

As of June 2016, Wikipedia had 16 million page views per month on the Hindi wiki, with overall 106,844 articles. This is not a significant increase. According to this August 2011 report, there were 0.1 million Hindi articles on the platform, and 9 million overall views.

Indian mobile handsets need to support Hindi: BIS

In June, the Bureau of Indian Standards reportedly said that mobile handsets in India would need to support typing in Hindi and English, and reading in all 22 official Indian languages. We’d pointed out at the time that this was essential for growth of access to the internet for handsets in order to access content in users’ local languages.

For more details visit http://editors.cis-india.org/a2k/news/data-xgen-launches-paid-hindi-email-service

Universal Design & Accessibility Conclave

praskrishna — 2016-08-27T04:34:41Z

Nirmita Narasimhan is a speaker at this conclave organized by IIMA in collaboration with Ministry of Social Justice and Empowerment, Government of India.

Download the brochure of the event here.

For more details visit http://editors.cis-india.org/accessibility/news/universal-design-accessibility-conclave

IIM-A brochure.pdf

praskrishna — 2016-08-27T04:21:52Z

For more details visit http://editors.cis-india.org/accessibility/blog/IIM-A%20brochure.pdf

Press coverage about Punjab edit-a-thon & Telugu Wikipedia success

praskrishna — 2016-08-26T16:16:43Z

Andhra Jyothi, one of the leading news papers in Telugu covered Punjab edit-a-thon & Telugu wikipedia success in national level with the angle of Pranaraj involvement in it.

Here is the news clipping.

For more details visit http://editors.cis-india.org/a2k/news/press-coverage-about-punjab-edit-a-thon-telugu-wikipedia-success

Festival scan on social media

praskrishna — 2016-08-26T03:20:36Z

Authorities in a south Karnataka district have started keeping tighter watch on rumour-mongering and hate messages on social media platforms ahead of religious festivals.

The article was published in the Telegraph on August 26, 2016. Sunil Abraham was quoted.

Police in the communally sensitive Dakshina Kannada district have cautioned people not to start or circulate any hate message or rumours that could affect law and order.

"Anyone spreading rumours or hate messages can be charged under IPC Section 505 as we have all the technical capability to find out the origins of such messages," said Mangalore city police commissioner M. Chandra Sekhar.

This section is applied in the event of any statement or rumour with the intent to cause alarm among the public. "We do get several messages that later turn out to be a hoax," the officer said, citing instances of false rumours.

The officer exhorted citizens to alert the police the moment they get any such messages so that it could minimise or even prevent any damage, especially if the content is communally sensitive.

The district authorities have already ramped up police presence to prevent anything untoward in view of the activities of cow vigilantes who recently lynched a BJP worker for transporting calves in neighbouring Udupi district.

A source in the state police department hinted the measure could be replicated across the state, although other districts are not as communally sensitive like Dakshina Kannada.

The district - Mangalore is its administrative headquarters - had been in the thick of communal tension for decades.

Bhushan Gulabrao Borase, superintendent of police in charge of the Dakshina Kannada rural district, that is the rest of the district except Mangalore city, said keeping a watch on social media had become imperative. "Rural people may be using social media less frequently. But even then we need to be careful," he said.

Cow vigilantism by Hindutva groups is a major concern.

He said people could land in trouble for a seemingly harmless message if it causes some serious issue. "It is better not to start such messages. But it's also important not to forward if one receives them," said Borase.

Sunil Abraham, executive director of The Centre for Internet and Society, had a word of caution, although he appreciated the intent behind the police move.

"It's a reasonable approach if they stick to the scope of the law (Section 505). The problem is only if police overstep their limits, like we have seen on several occasions."

But he agreed there was a need to keep an eye on what goes on in social media since many users abuse messaging platforms like WhatsApp.

"What we don't want is a Nazi Germany where the wife is asked to spy on her husband and the son on the father. But we also don't want the opposite when citizens just ignore everything," he said, asserting that it was the duty of civil society to inform the police if they found anything dangerous being circulated.

For more details visit http://editors.cis-india.org/internet-governance/news/the-telegraph-august-26-2016-festival-scan-on-social-media

International Conference on Innovation for Shared Prosperity

praskrishna — 2016-08-25T02:40:59Z

Rohini Lakshane attended a conference on IP Rights, Competition and Standard Setting in the IT industry on August 20 and 21, 2016. The conference was organized by O.P. Jindal Global University and Jindal Initiative on Research in IP & Competition.

For more details visit http://editors.cis-india.org/a2k/news/international-conference-on-innovation-for-shared-prosperity

Bridging the Digital Divide

praskrishna — 2016-08-24T16:50:41Z

Nirmita Narasimhan will be a panelist at an annual event called "All Hands Meet" organized by Wipro on August 25, 2016 in Bangalore.

Nirmita Narasimhan will be speaking on digital accessibility. The session will be moderated by Rama Chari, Director DEOC. For more info contact sucheta.narang@wipro.com

For more details visit http://editors.cis-india.org/accessibility/news/bridging-the-digital-divide

Extending Aadhaar to more areas is a hare-brained idea, it should be dropped

praskrishna — 2016-08-24T03:05:01Z

News reports that the mandatory use of Aadhaar could be extended to a host of new areas are extremely disturbing. According to these reports, the Unique Identification Authority of India (UIDAI) has identified 20 new areas for which Aadhaar can be made mandatory. This includes registration of companies and NGOs, insurance, competitive examinations and property and vehicle registration.

The article by Seetha was published in First Post on August 23, 2016. CIS article by Pranesh Prakash and Amber Sinha was quoted.

If this happens, then it confirms the worst suspicions of all those who are opposed to Aadhaar – and this spans ideological divides – that it can be used to seriously compromise individual privacy.

A villager scanning fingerprint for Aadhaar. Reuters file photo

The defenders of Aadhaar – mainly the previous and current governments, the UIDAI and Nandan Nilekani, the father of the Aadhaar – have always argued that these concerns are exaggerated. They have pointed out that Aadhaar does not take any details that are not already in the public domain – name, date of birth and permanent address – and that the biometric data is not shared with any of the authorities that seek verification by Aadhaar. That data remains with the UIDAI and it only confirms that a person with a particular Aadhaar number is who he claims he is.

But Aadhaar’s opponents have argued that the extensive use of Aadhaar allows disparate bits of information to be linked and this could become a genuine concern if this hare-brained idea gets official approval.

Now, there is certainly no doubt that Aadhaar is, in the absence of anything better, the best technological tool for establishing identity. It is not entirely fool-proof – there are issues relating to the fingerprints of manual labourers and iris scan of aged people or those with cataract – a solution needs to be found for this. According to this report by the Centre for Internet and Society, there was fingerprint authentication failure in 290 of 790 ration card holders in Andhra Pradesh who did not lift rations, and there was an ID mismatch in 93 instances. These problems notwithstanding, there is no denying that Aadhaar has helped in significantly containing (perhaps not entirely eliminating) the problem of identity theft for diversion of government doles and other benefits.

So making Aadhaar compulsory for such cases is perfectly justifiable. Indeed, the Act giving legal status to Aadhaar is called Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016.

Mandatory quoting of Aadhaar can even be justified in the cases where duplication or falsification of identity can be used by criminals or those who fall foul of the law. Passports, for example, can be brought under the ambit of Aadhaar. Or even driving licences. A person whose licence has been suspended for repeated traffic violations should not be allowed to get another one under the same name or an assumed name.

But why should it be mandatory for bank accounts, if an individual is not interested in getting government doles? The quoting of Aadhaar for property transactions also does not make sense. If the idea is to prevent fraudulent transactions, it will not be foolproof. A person intending to sell an already sold property or one he does not own can do so even with an Aadhaar number, since people are allowed to own more than one piece of property. What will prevent this from happening is compulsory registration and digitisation of records as well as mandatory property titling; there has been little progress on both.

When filing of income tax returns is not possible without a PAN, there is little rationale for making Aadhaar mandatory for filing returns and even for PAN. It is not clear how quoting of Aadhaar is going to help in ensuring that fly-by-night companies and NGOs do not get established.

The insistence of Aadhaar on purchase of vehicles, landline and mobile phone connections and demat accounts is seriously violative of individual privacy and has enormous potential for misuse. The Act does give the government unbridled power to access data in the name of national security. This itself is worrying, since it can allow security agencies to go an random fishing expeditions to access personal financial transactions. Making it mandatory for even buying cars and phone connections (even though it is not illegal to own more than one vehicle or telephone connection) makes it even riskier – private agencies get access to one’s Aadhaar number. Forget security agencies, even unscrupulous private persons can track an individual’s personal activities, especially financial transactions.

As it is, investigating agencies want to tap Aadhaar and biometric data at the drop of a hat. The UIDAI had to approach the Supreme Court in 2014 against a Goa High Court order ordering it to share biometric details of everyone enrolled in the state for solving a gang rape case. Even after the Supreme Court ruled in favour of UIDAI, a Kerala special investigation team wanted it to share biometric details to solve another rape case. If Aadhaar now becomes mandatory for a host of financial and other transactions, the points of potential privacy breaches only increase.

The move to extend the mandatory use of Aadhaar has to be stopped in its tracks. The mandatory use should be limited to delivery of government welfare benefits and doles (after ensuring that glitches are eliminated) and security-related services like passports. For everything else, it should be purely voluntary. There can be no compromise on this.

For more details visit http://editors.cis-india.org/internet-governance/news/first-post-august-23-2016-seetha-extending-aadhaar-to-more-areas-is-a-hare-brained-idea-it-should-be-dropped

Accessing pirated content might lead to prison term & Rs 3-lakh fine

praskrishna — 2016-08-23T02:47:52Z

India puts onus of downloading and viewing pirated content on individuals.

The article by Alnoor Peermohammed was published in the Business Standard on August 22, 2016. Sunil Abraham was quoted.

The central government is putting the onus of downloading and viewing of copyrighted content from sites it has blocked (with the help of internet service providers) on users.

Visiting torrent (a particular type of files) websites while on Tata Communications’ network recently had users being shown a message that viewing or downloading content on those sites could land them in prison for up to three years and a fine of up to Rs 3 lakh.

“There is not enough room in our prisons to keep these infringers and enough time in our courts to try them. It might sound very exciting as a message to put out but, essentially, they’re trying to scare people into good behaviour,” said Sunil Abraham, executive director at research firm Centre for Internet and Society.

There has been no change to the Copyright Act of 1957 or the Information Technology Act of 2000 for the updated notice being shown to users upon visiting blocked sites. Under these provisions, visiting a site, which is blocked is not illegal, unless it is child pornography.

“Copyright infringement happens all the time and even in developed countries, the rates are very high. Crackdowns on individuals and consumers are never going to solve the problem,” added Abraham.

Experts say the most the government could do is prosecute a couple of people and make examples of them, to dissuade others. This practice is followed globally. There are no examples, though, in India of prosecution for copyright infringement of online content.

The recent alteration of the statement seen by users on Tata networks was done on the directives of the Bombay High Court, after the company appealed that showing individual messages for why each website was blocked was not feasible. The resulting message sparked media frenzy that visitors of blocked websites could now be imprisoned.

Other media reports revealed that the recent blocking of websites by internet service providers was prompted by court orders to prevent piracy of Dishoom, the Bollywood movie.

Globally, there’s been a move to clamp on torrent websites which host pirated content, aided by large information technology entities such as Apple or Facebook. Last month, the US authorities arrested Kickass Torrents’ founder, Arten Vaulin, and blocked all the domains of the website, only to have it resurface a day later.

For more details visit http://editors.cis-india.org/internet-governance/news/business-standard-august-22-2016-accessing-pirated-content-might-lead-to-prison-term-and-rs-3-lakh-fine