Centre for Internet and Society

India: Social Media Censorship to Contain ‘Cyber-Terrorism'?

praskrishna — 2012-08-27T03:36:37Z

This is the second post in the 2-part series about the perceived role of social media in the wake of the Assam clashes that spilled across the country and threatened to upset the nation's peace.

Written by Aparna Ray. This post was published in GlobalVoices on August 24, 2012. Pranesh Prakash's analysis is quoted in this. The first post can be found here.

As the Indian government sought to block bulk SMS, MMS, webpages and specific social media urls, justifying its step as an attempt to control viral rumor-mongering and “cyber-terrorism”, there was a lot of discussion on the mainstream media (MSM) about how social media was fast becoming a “double-edged sword” and how the recent events brought out the “mischief potential of social media in full play“. These MSM opinions, some of which offered tacit support the idea of reigning in social media, did not go unnoticed by netizens. For example, Media Crooks asked:

So what’s with the rant against the Twitterati and social media by these media celebs?

Blogger Amrit Hallan at Writing Cave wondered if the MSM had an underlying motive for creating a hype around the ‘dangers' of social media. He wrote:

People in the mainstream media have always been at loggerheads with the free spirit of social networking websites that empowers everybody to express opinions and spread ideas…(they) have been gleefully recommending the curtailment (of social media). Social networking and blogging continuously make their job hard. The moment they try to spread some misinformation, it is countered by Twitter or blogs with factually correct information, often posted by people close to the ground.

Tweets too expressed similar concerns and sentiments:

Priya James (@james_priya): I think by now, MSM coverage volumes of 'social media terrorism' has now surpassed even their basic coverage of Assam situation!

Gaurav Sabnis (@gauravsabnis): Politician-MSM nexus in India so blatantly clear with blame for NE rumors laid squarely at social media's doors.

Rajeev Nagpal (@rajeevnagpal): In #India the #MSM can't tolerate any one challenging their hold. No wonder they support censoring social media #HandsOffTwitter

Things have been moving very quickly. The ISPs have been sent official communication to block webpages and twitter handles, including those ofsome journalists plus fake profiles created with the purpose of lampooning the Indian Prime Minister. Curiously, the Pakistani blogger Faraz Ahmed Siddiqui, who was the first to break the news about the morphed photos being used to incite communal tensions, also came under the ambit of censorship and his post was inaccessible on some ISPs.

AEIdeas, a blog from the American Enterprise Institute commented on the issue:

The Indian government ought to have given Mr. Siddiqui a medal for his investigative work. Instead it has blocked his post.

Social media users in India have been following the government actions closely and there is muchdebate and discussion about whether the crack down on social media is censorship of free speech in the guise of rumor control.

Some have termed the government's action as Orwellian/dystopian. Others have seen merit in the government's ‘intent' to curb inflammatory content but have been disappointed with the ineffective way the government went about the task - acting as “Net nannies” and “blocking communications, curbing speech, and banning websites”.

At CIS India, Pranesh Prakash did an analysis of the social media content blocked in India since August 18, 2012. Here are the results:

Strong reactions are pouring in on Twitter via trending hashtags such as #GOIBlocks, #IndiaBlocks,#Emergency2012 etc. [There is some debate over the use of the word ‘Emergency' and the attempt to draw parallels between the present block and the state of emergency of 1975, which saw suspension of civil liberties and persecution of journalists in the name of battling threat to national security].

Indian Rebellion (@reBel1857): today they r blocking ur twitter account, tomorrow ur bank account and then will lock u in ur home … #GOIBlocks #Emergency2012

Pranesh Prakash (@pranesh_prakash): If you oppose #censorship, more power to you! I do too. But calling this #Emergency2012 is ridiculous! #IndiaBlocks #netfreedom

Madhavan Narayanan @madversity): Social media is a modern challenge and a modern opportunity. Government attempts to police it smacks of outdated feudal style #GOIblocks

Raheel Khursheed(@Raheelk): Everything ██ is █████ ████ ████ fine ███ █ ████ love. ████ █████ the ███ UPA ███ ████ Government ██ #GOIBlocks #Twitter

Sunanda Vashisht (@sunandavashisht): First they ignored us, then they argued with us, then they blocked us #emergency2012

Babar (@6a6ar): The only thing left for us to do is block all media and Govt. handles in protest. Let's start a #VirtualRevolution #IndiaBlocks

Abhijit Majumdar (@abhijitmajumder): Govt of #India is just testing #socialmedia waters by blocking spoof PMO accounts. Prepare for greater censorship on #Twitter and #Facebook

Amit Agarwal (@labnol): The Indian govt can force ISPs to block individual Twitter profiles but everything will still be available through web apps like Tweetdeck

Humour and sarcasm too weren't in short supply. For example:

Mahesh Murthy (@maheshmurthy): Now that Govt has solved North East crisis by limiting SMS, it will fight malnutrition by banning food pics on Instagram

Kalyan Varadarajan (@itzkallyhere): My nose blocked. But I didn't poke my nose in Govt matters! My nose isnt a handle. Damn! #GOI

Ramesh Srivats (@rameshsrivats): I've a few SMSs to spare from today's quota. If you mail me recipient's number, message & a cheque, I can send an SMS for you.#BusinessIdea

However, not everyone is amused. Amrit Hallan asks:

Are we going to follow the footsteps of Pakistan and China and turn into a Blockistan? No matter how much it makes some of the English-speaking mainstream journalists happy, blocking isn’t possible, at least sustained blocking. The Internet has empowered the silent majority and there is going to be a big backlash if the government, or another agency tries to take this power back. In what form this backlash is going to manifest? It remains to be seen.

In a guest post on Trak.In, blogger Prasant Naidu suggests how the government could use social media positively. He says:

instead of banning social media, the government can use it in its favor controlling the crisis of NE. The virality feature that our politicians are scared of can be used for killing rumors. Can’t the government get in touch with Facebook and Google India to find out ways to use social media in a better way? Can’t the Government start a social media campaign to “Save NE and Save India”?

Twitter is one of the tools that the government can use. A brilliant example is how Nirupama Rao, India’s Foreign Secretary used Twitter during the evacuation of Indians at the time of the Libyan crisis.

Social Media is not rocket science; it is about communicating with humans and for that you need to have the will to evolve and change. Banning social networks is not a solution to combat rumors but it is a half backed measure to cover the lid on the growing tensions.

The government, on it's part, issued social media guidelines to be followed by government agencies. It remains to be seen how the situation develops on the ground and what impact the current stand-off between government and social media has on cyber-control policies in the days to come.

For more details visit http://editors.cis-india.org/news/global-voices-online-org-aparna-ray-aug-24-2012india-social-media-censorship-to-contain-cyber-terrorism

Blocked websites: Where India flawed

praskrishna — 2012-08-27T03:00:16Z

Apart from not giving 48 hours response time, the Indian government has blocked some websites which don't exist or don't have web addresses, says an analyst.

Published in CIOL on August 23, 2012. Pranesh Prakash's analysis is quoted.

India is threatening to block Twitter as the latter has allegedly failed to respond to the government's order to remove some inflammatory posts.

That has come to light as it is being widely covered in media, but there are hundreds of websites which have already been shut, apparently without due notice to the owners.

Apart from Facebook, Twitter and YouTube accounts, the blocked websites include which are sympathetic to Hindu and Muslim radical groups.

In an analysis of 309 websites blocked in the wake of exodus of North eastern people from Bangalore, Pranesh Prakash of the Centre for Internet and Society (CIS), says the government has blocked these sites under the Information Technology Act, but it failed to provide the mandatory 48 hours to respond (under Rule 8 of the Information Technology Procedure and Safeguards for Blocking for Access of Information by Public, Rules 2009).

He writes in his post: "The persons and intermediaries hosting the content should have been notified. Even if the emergency provision (Rule 9) was used, the block issued on August 18, 2012, should have been introduced before the "Committee for Examination of Request" by August 20, 2012 (within 48 hours), and that committee should have notified the persons and intermediaries hosting the content.

Internet censorship is acceptable as long as it is in the purview of the law and doesn't encroach one's freedom. In this case, some people and posts debunking rumours have been blocked, says Pranesh.

He points to some discrepancies in the way the websites are blocked:

Some of the items are not even web addresses (e.g., a few HTML img tags were included). Some of the items they have tried to block do not even exist (e.g., one of the Wikipedia URLs).
An entire domain was blocked on Sunday, and a single post on that domain was blocked on Monday.
For some YouTube videos, the 'base' URL of YouTube videos is blocked, but for other the URL with various parameters (like the "&related=" parameter) is blocked. That means that even nominally 'blocked' videos will be freely accessible.

He concludes: "All in all, it is clear that the list was not compiled with sufficient care."

For more details visit http://editors.cis-india.org/news/www-ciol-com-aug-23-2012-blocked-websites

India threatens action against Twitter for ethnic violence 'rumors'

praskrishna — 2012-08-27T02:52:55Z

India threatened to take action on Thursday against Twitter over content alleged to have inflamed ethnic tensions, as leaked documents revealed the government scrambling to censor online material.

Published in the China Post on August 24, 2012. CIS is quoted.

More than 309 orders have been issued demanding the removal of posts, images and links on websites including Facebook and Twitter as well as Australian news channel ABC, broadcaster Al-Jazeera and London's The Daily Telegraph newspaper.

The government has blamed Internet sites for spreading rumors that Muslims would attack students and workers who have migrated from the northeast to live in Bangalore and other southern cities.

Tens of thousands of people fled back to India's remote northeast region last week, fearing an outbreak of violence.

The government has demanded that Twitter and other social network sites remove “inflammatory and harmful” material. It has also banned bulk text messages.

“If Twitter fails to respond to our request, we will take appropriate action,” senior home ministry official R.K. Singh said in the Times of India newspaper. “We have asked the information technology ministry to serve them a notice.”

The paper added that the government had set a deadline of Thursday for Twitter to respond.

The Bangalore-based Centre for Internet and Society (CIS) research group published analysis of the blocking orders sent by the Department of Telecommunications to domestic Internet services providers from August 18-21.

The CIS said that of the 309 separate items that the government ordered the providers to be blocked, the most affected sites were Facebook, YouTube, Twitter and Blogspot.

Content on websites for ABC, Al-Jazeera, The Times of India, The Daily Telegraph and online Catholic portal www.catholic.org were also targeted by the orders, though details of the contentious material are not known.

Twitter representatives were not available to comment, but both Facebook and Google this week said they were in communication with Indian authorities and already had policies banning content that incited violence.

The government has complained it was not receiving timely cooperation from social network groups over its attempts to ban “hateful” content.

On Thursday it said Twitter had agreed to remove six fake accounts pretending to be postings by Indian Prime Minister Manmohan Singh.

“Officials at Twitter have told us they are reviewing our request ... and they intend to cooperate,” Pankaj Pachauri, the premier's spokesman, told AFP.

For more details visit http://editors.cis-india.org/news/www-china-post-aug-24-2012-india-threatens-action-against-twitter-for-ethnic-violence-rumors

Some ISPs block Wordpress domain across India

praskrishna — 2012-08-26T15:16:30Z

Latest reports confirm that Tata Photon has blocked access to the Wordpress.com domain across India, following a government order to block web pages containing offensive content.

Published in tech 2 on August 25, 2012. Pranesh Prakash is quoted.

Apparently, the ISP has resorted to a blanket ban, blocking access to the entire site instead of clamping down on specific web pages carrying unacceptable content. Wordpress is accessible through other ISPs such as Airtel and Reliance. However, there is no clarity yet about any other ISP blocking out Wordpress entirely, and we are in the process of verifying this.

We find that the domain can be accessed through means such as free proxy websites when using a Tata Photon connection, which could indicate that the problem does not lie with the Wordpress server. Despite the inability to view Wordpress websites and blogs, those with registered accounts on Wordpress are able to log in to the website. Certain portions of the Dashboard or website backend are known to have been blocked, and what remains accessible is functioning very slowly for Tata Photon users. Users cannot edit or post new content at the moment, but can view sections such as the website's stats. However, this all-encompassing block seems to be affecting only the Wordpress.com platform and not Wordpress.org.

The error message that most users are coming to

A blogger by the name 'Anon and on' has written, “I can’t access any WordPress.com blog from home. Neither can I open up the window for a new post or access any support forums. I’ve cleared the cache and tried different browsers, but no luck. All I can do is log in. If I try to see any WordPress.com blog or access my Dashboard or hit “New Post”, the notification I get is that the server couldn’t be contacted and that I should check my connection. Which I would do if it wasn’t for the fact that I can open any and every other website”.

We tried to contact Tata Photon to get a clear idea, but it was unavailable for comment. We also contacted Tata Photon users, who run their websites and blogs on the Wordpress platform. They said they have been unable to access the service since Monday. Many users tweeted out their puzzlement and frustration after discovering that they were suddenly unable to view their own blogs and sites.

"Tata simply blocked 25 MILLION wordpress blogs @cis_india highlight this"

"Not able to open http://Wordpress.com blogs on Tata Photon Plus."

"all wordpress blogs blocked in Tata photon plus"

"It's some Tata Photon bug. Wordpress working fine with Reliance."

"There is a known issue with Tata Photon and Wordpress. Found 5 people who have the same."

In protest, some bloggers from across the country have formed a group called the Indian Bloggers' Forum. The forum plans to approach the Supreme Court with a PIL seeking immediate unblocking of their blogs and websites.

Earlier this week, a list containing 309 URLs sought to be banned by the government in light of the Assam violence and the subsequent exodus in northeast India was leaked online. The URLs comprising Twitter accounts, HTML img tags, blog posts, entire blogs, and a handful of websites, were blocked between August 18 and 21. In an analysis of the leaked information, Pranesh Prakash, Programme Manager at the Centre for Internet and Society (CIS) wrote, "It is clear that the list was not compiled with sufficient care". The list included Wordpress.com and Wordpress.org among other domains. However, only select entries - 3 from Wordpress.org and 8 from Wordpress.com- were meant to be blocked out.

The clampdown on websites with content deemed to be offensive and disruptive led to the Indian government ordering the blocking of around 310 web pages. The Centre began to come down heavily on the channels it believed were playing a role in triggering fear, and leading to violence and the mass displacement of Indians from the northeast. It has been reported that morphed images and videos were uploaded to these websites with the intention of inciting the Muslim community in the country.

If your access to Wordpress has been blocked, let us know in your comments.

For more details visit http://editors.cis-india.org/news/tech2-in-com-som-isps-block-wordpress-domain-across-india

Twitter handles: How and why govt erred and what it can do to be smarter & more effective

praskrishna — 2012-09-07T09:22:47Z

Here's a weekend reading recommendation for the mandarins who run the Government of India: it's a freely downloadable, a 145-page long document called "After the Riots". It is a report by the Riot Communities and Victims Panel, set up by the British prime minister to study reasons for the cause, spread and the damage wreaked by the riots that occurred in towns and cities in England in early August 2011.

TV Mahalingam and Shantanu Nandan Sharma's article was published in the Economic Times on August 26, 2012. Sunil Abraham is quoted.

During the riots, many British politicians had blamed social media for the quick spreading of lawlessness. "Everyone watching these horrific actions will be struck by how they were organised via social media," British Prime Minister David Cameron had told the British parliament. Others called for social networking sites to be "switched off". That is perhaps why the word Twitter features four times in the report, Facebook twice, BBM once and the phrase 'social media' appears 39 times.

So, what did the report have to say about the role of social media in the riots that tore through England? "Although social media was used to mobilise rioters, it has also been acknowledged that a number of forces used social media extensively to engage with their communities and provide reassurance during the riots," reads the report.

The report also highlights that by using social media to provide and receive intelligence, social media "can become a crime fighting tool". It shot down the idea that social media be switched off during times of widespread and serious disorder. The panel also recommended that every neighbourhood policing team should acquire social media capability by the end of 2013.

Bangalore Falling

Bangalore's deputy commissioner of police Vincent S D'Souza has had a harrowing 10 days. He had been asking most of his friends to post his mobile number on all social media networks. D'Souza's message: if anyone from the Northeast feels insecure in any part of the city, contact him directly.

But by then, the damage was already done. In the three days beginning August 15, as many as 37,000 people belonging to India's Northeastern region fled the city after SMS threats spread like a wildfire among the closely-knit Northeastern communities living in the city.

"A lot of the damage happened through social media. The images of victims of Tibet earthquakes and Gujarat riots were morphed and passed on as those of Assam riots. We busted a module in Bangalore. Seized computers and mobiles have given us enough leads," says D'Souza, who is in charge of intelligence.

Nitin Pai, founder of Takshashila Institution, a think tank, believes that the current crisis unfolded in two phases. The first phase, says Pai, was the events (the riots and mobilised violence) that occurred in Assam before August 15. The second phase, starting August 15, was the flight of Northeastern people from various parts of India after rumours of attacks began to flow. "To be fair, what happened between August 15 and August 18 was unprecedented in India," says Pai.

"Perhaps, for the first time, the Indian government had legitimate reasons to censor speech," says Sunil Abraham, executive director of the Centre for Internet and Society in Bangalore, adding that even international human rights treaties like the International Covenant on Civil and Political Rights (ICCPR), of which India is a signatory, provide for restrictions in free speech for the protection of public order.

However, what most people who have closely followed the events of the last fortnight, will disagree with is the way in which the government has gone about playing censor. "The government got in too late and went about too bluntly," says Pai.

Subtle as a Sledgehammer

"Given that SMS-based mobilisation isn't new in India (stone-pelting incidents in Kashmir led to a ban on SMSes since 2010), the government has had almost 2-3 years to put in place the strategy and ability to counter the problem. The arrests of miscreants spreading rumours through SMSes should have happened sooner," says Pai.

On August 17, two days after the trains from Bangalore began to fill up, an advisory signed by the Indian Computer Emergency Response Team (ICERT) chief Gulshan Rai cautioned intermediaries that "publishing and hosting of hateful and inflammatory content is an offence" under Section 69A and 79-3(b) of Information Technology Act, 2000. The advisory, which lacked specific details such as the names of the offenders and details of such content, asked all intermediaries to disable inflammatory and hateful content hosted on their website on "a priority basis". ICERT falls under the Ministry of Communications and Information Technology.

"That essentially made intermediaries like ISPs the judges of what was inflammatory or hate speech and what wasn't," says Abraham. In the following days, more orders would come, this time from the Ministry of IT and Department of Telecommunications and they would worsen things even more. These orders were a lot more specific: they had URLs of websites, Twitter posts and Facebook pages that were ordered to be blocked.

However, like a Centre for Internet and Society posting revealed: the list wasn't compiled with enough care. Some items did not exist, others were not even web addresses and in some case, thanks to overzealous ISPs, whole websites were blocked instead of a page on the site. One webpage that actually busted doctored riot pictures was blocked.

What gave teeth to the rumours that the government was using the events of August 15 to go after its critics was its crackdown on Twitter accounts. First, the government asked for a list of accounts parodying the PMO's account to be blocked, on charges of impersonation (which Twitter eventually did on Friday).

On late Wednesday, several other people, including journalists, a tech entrepreneur, discovered that their accounts had been blocked by some ISPs. Even as speculation raged if this was the case of yet another trigger-happy ISP, the government maintained a stony silence, The Economic Times broke the story that it was a notification issued by Ministry of IT and Department of Telecommunications that resulted in these blocks. The blocked account holders meanwhile continued to tweet, thanks to the ISP-level blocks, making the whole affair shambolic.

Big, Bad Government?

For its part, heavyweights from the government like Sushil Kumar Shinde and Kapil Sibal have maintained that this was just an effort to censor hate speech and not free speech. That's a line many are increasingly finding tough to believe, especially what this government tried to do late last year. In December 2011, Sibal had called a meeting of social networking companies like Facebook, Twitter and Google and asked them to remove offensive content.

A New York Times report had said that Sibal had showed the companies a page that maligned Congress president Sonia Gandhi and told them that this was "unacceptable". After heavy criticism followed Sibal's call to "pre-screen" content, the government backed off. So, is this government's second attempt to muzzle voices that it doesn't want heard?

"Perhaps not. It's just government being itself: gauche, clumsy, big-brother like and swinging a club when it needs to be using a surgeon's knife," says a cyber security consultant who has worked with the government in the past. "But, it would be a good idea to keep track if any more blocks or bans come our way. That would be crucial," he adds.

As for the companies themselves, Facebook and Google have "co-operated" in removing the "objectionable pages", while Twitter, after taking its time, knocked off the PMO "impersonators".
Rules of Engagement

Social media is posing challenges and opportunities for governments and law enforcement agencies across the world. In the developed world, police departments like the New York Police Department (@nypd) or London's Metropolitan Police department (metpoliceuk) use Twitter to engage with citizens. They upload mugs and profiles of suspects, give advisories and ask for retweets of missing persons' pictures. It's a game Indian authorities have just begun to play.

"At best, cyber monitoring is a reactive intervention. So the strategy must be how best to live with social media and counter it [misinformation] from within," says GK Pillai, former Union home secretary. He suggests that the government must create a separate department to exclusively tackle issues arising out of social media and messages.

"If social media is used for any propaganda, the government should use the same platform to counter it. If one hate message appears, there should be a thousand to counter it. We can't ban social media the way China has done it. We have to live with it," he adds.

Social media is a challenge to existing legal frameworks like never before, even in countries where free speech is protected a lot more than ours. Last week, the New York Police Department went to court to get Twitter to reveal details of a person who had tweeted: "people had gonna die like Aurora" at a Broadway theatre. Initially, Twitter had refused to share details but eventually relented (after lots of criticism) and the matter was resolved 'without an arrest'.

Things get even more complex, say government officials, because Twitter is a US-based company and claims that it is beyond India's jurisdiction. "Social media and disputes associated with it are relatively new areas [for India]. The US is already engaged in court battles with social media sites. We are a bit slow on this matter," admits Mohan Parasaran, additional solicitor general of India.

Centre for Internet and Society's Abraham believes that the government needs to put in a process which is transparent when it comes to censoring hate speech. "Even in Saudi Arabia, when you go to a blocked site, reasons are given why the site is being blocked along with addresses of the offices where redressal can be sought," says Abraham.

For now, observers say the Indian government needs to learn to engage and communicate better on social media. "There is a lot of hyperbole out there because the Indian government doesn't communicate — what it does and how it does things — very well. There is a lot of second-hand information and as a result a lot of speculation," says Pai. "Basically, the government is trying to use industrial age policies [like blocking] to solve information age issues," he adds.

A first step, perhaps, is fine-tuning the guidelines for social media use for its departments published by the government last week. It will be a big challenge — a change of mindset — for the Indian government which is used more to monitoring and posturing than engaging.

When the law & social media worlds intersect, the results can be not so pleasant. Here are a few examples:

1) An anonymous tweet that people were going to "die like Aurora" at Broadway show had the New York police department worried. So, the police approached Twitter for details about the account, which Twitter turned down. After some criticism, Twitter shared the details. The matter was resolved "without an arrest".

2) In Early 2010, Paul Chambers was stranded at Robin Hood Airport, south Yorkshire, thanks to cancellation of flights due to heavy snowfall. "Crap! Robin Hood airport is closed. You've got a week and a bit to get your shit together otherwise I'm blowing the airport sky high," he tweeted. He was charged, asked to pay a fine and lost his job. However, two appeals later, Chambers conviction was overturned.

3) When footballer Fabrice Muamba collapsed on the field after suffering a heart attack, 21-year-old Liam Stacey posted a vile, racist remark on Twitter about Muamba. When others questioned him, Stacey was combative and a case was registered against him. Even though Stacey admitted that he was drunk and that he was sorry, a court sentenced him to a 56-day imprisonment.

For more details visit http://editors.cis-india.org/news/economic-times-aug-26-2012-twitter-handles

Inde: la tentative de contrôler l'internet est "illégale"

praskrishna — 2012-08-26T10:50:54Z

Des spécialistes de l'internet ont qualifié vendredi de "complètement illégale" la tentative du gouvernement indien de bloquer des messages et des vidéos soupçonnés d'avoir contribué à attiser de récentes tensions interethniques.

Published by AFP. Pranesh Prakash is quoted.

"Les responsables qui ont été chargés de cela ne connaissent pas suffisamment bien la loi et la technologie moderne", a tancé Pranesh Prakash, un gestionnaire de programmes au sein du Centre de recherche sur l'internet (Centre for Internet and Society), dont le siège est à Bangalore (sud).

"C'est contre-productif. Je les accuse d'incompétence monumentale, le principal problème étant qu'ils sont très mal conseillés", a-t-il ajouté, interrogé par l'AFP.

Le gouvernement a demandé aux fournisseurs indiens de services internet de bloquer 309 pages, images et liens présentant un caractère "malfaisant", postés sur des sites tels que Twitter, Facebook, Wikipedia, la chaîne de télévision du Qatar, Al-Jazeera ou la chaîne australienne, ABC.

Des dizaines de milliers de personnes ont récemment fui les villes de Bangalore et de Bombay pour rentrer dans l'Etat de l'Assam (nord-est).

Cet exode a été déclenché par l'envoi de menaces sur les téléphones portables et l'internet affirmant que les Assamais seraient attaqués par des musulmans après la fin du ramadan, en représailles à de récentes violences interethniques qui ont opposé les deux communautés dans cet Etat reculé de l'Inde.

Dans un communiqué, la chaîne de télévision ABC s'est dit "surprise" des mesures gouvernementales après la demande de retrait d'un de ses reportages sur les violences entre musulmans et bouddhistes en Birmanie.

Vivek Sood, avocat auprès de la Cour suprême et auteur d'une loi sur l'internet, a pour sa part jugé que la démarche du gouvernement était illégale.

"C'est complètement illégal en vertu de de la loi indienne sur les hautes technologies. C'est un abus de pouvoir", a-t-il dit au quotidien The Economic Times.

Le gouvernement a toutefois assuré vendredi que son but n'était pas de restreindre les échanges sur internet.

"C'est un succès. Ces pages étaient une menace à la sécurité nationale de l'Inde et nous avons demandé leur suppression immédiate", a commenté auprès de l'AFP un porte-parole du ministère de l'Intérieur, Kuldeep Singh Dhatwalia.

"La propagation de rumeurs encourageant la violence ou provoquant des tensions ne sera pas tolérée. L'idée n'est pas de restreindre la communication", a-t-il assuré.

For more details visit http://editors.cis-india.org/news/http-www-google-com-hostednews-afp-inde-la-tentative-de-controler-i-internet-est-illegale

After Violence in India, a Crackdown Online

praskrishna — 2012-08-26T10:35:23Z

The recent panic that led tens of thousands of Indians to flee their homes has largely subsided, leaving in its wake an uneven government crackdown on the Internet and text-messaging services that top officials blame for circulating the baseless rumors that set off the exodus.

The article by Gardiner Harris was published in the New York Times on August 25, 2012. Pranesh Prakash is quoted.

Kuldeep Singh Dhatwalia, a spokesman for India’s Home Ministry, called the crackdown essential for preserving law and order. But many of the sites that the government has sought to block are general news sites, such as pages from the British newspaper The Telegraph. And some of the Twitter accounts that the government sought to freeze are those of journalists, critics or political comedians who appear to have done nothing to further any violence.

Pranesh Prakash, of the Bangalore-based Center for Internet and Society, said that the campaign showed evidence of the government simply flailing.

“I don’t see this as politically motivated censorship,” Mr. Prakash said. “I see this as gross ineptitude by the government.”

The restrictions came after a cascading series of attacks and counterattacks between rival ethnic groups in the northeastern state of Assam that claimed at least 78 lives, destroyed more than 14,000 homes and prompted nearly a half million people to flee to refugee camps. That conflict started in July and worsened in early August.

But there was no broader issue until a protest by Muslims in Mumbai turned violent, and some northeastern residents were attacked in the city of Pune. Suddenly Web sites and cellphone text messages started carrying misleading accounts that fed a nationwide panic among migrants from the northeast.

Government officials initially blamed Pakistan for fomenting ethnic tension, and officials limited each cellphone user to just five text messages per day and sought to block access to some 310 Web pages and sites.

The crackdown was so severe that the United States issued a cautious warning. On Thursday the State Department spokeswoman, Victoria Nuland, said, “as the Indian government seeks to preserve security, we are urging them also to take into account the importance of freedom of expression in the online world.”

On Thursday night, the government increased to 20 from 5 the number of daily text messages that each of the country’s nearly 700 million mobile phone users could send. Even so, the restrictions are likely to affect tens of millions of users and have shut down thousands of businesses that use text messages for marketing.

“If you want us to send out free messages advocating peace and harmony, we are offering to do that,” said Subho Ray, president of the Internet and Mobile Association of India, which represents some of the marketing companies. “But why are we banned from carrying out legitimate businesses?”

The relationship between India’s government and growing social media has long been tense. For decades, the Indian government set and enforced strict standards for the country’s newspaper, film and television industries. But even a shadow of that sort of control has been impossible to exert over popular sites like Facebook and YouTube, where vast amounts of user-generated content are largely unsupervised.

Last year, the government tried to enforce rules requiring that such content be preapproved, but they were withdrawn amid a storm of criticism. In 2006, the government blocked a number of blogs, including one by an American teenager who called herself Princess Kimberly. In 2009, the government banned a popular and sexually explicit online comic.

A major factor in the disconnect between India’s leadership and the world of social media is simply age. Of the country’s 100 million Internet users, the fastest-growing group of freewheeling texters and posters are under 25, the demographic that makes up half of India’s population of 1.2 billion people.

Raghav Bahl, a media executive and author, noted that, in contrast, most of India’s top political leaders are in their 70s and 80s and began their political careers as socialists who admired the Soviet Union.

“Today, they may grudgingly accept free-market reforms, but their core ideology remains socialist,” he said.

Analysts say that gap helps explain why the government has seen social media as one of the causes of the unrest rather than as a tool to curb it. There is widespread consensus among media analysts that India’s increasingly boisterous media are a crucial reason that the nation’s long history of ethnic rioting seems largely to be on the wane.

“In essence, the government has chosen to block rather than use social media to curb the violence,” Mr. Prakash said. “To stop rather than use SMS to calm things down. And that is a problem.”

Some Twitter users responded to the government’s restrictions by blacking out their display pictures. Some said they would stop posting for several weeks.

Mr. Dhatwalia said that the government valued press freedoms but had to hold social media to some standard of responsibility.

“What happens is that if certain information through social media is floating around which is objectionable to a certain country, that information is required to be stopped or removed from the public domain,” he said.

Government officials also complained that Twitter was initially resistant to demands that it freeze or suspend certain accounts.

“With regard to Twitter, they were asked to remove certain pages,” he said. “They have expressed certain technical difficulties in finding and removing those pages. There is a discussion about this.”

On Friday evening, the office of India’s prime minister announced that Twitter had complied with its requests to take action against six people who had been impersonating the prime minister on Twitter.

“Twitter has now conveyed to us that action has been taken, stating ‘We have removed the reported profiles from circulation due to violation of our Terms of Service regarding impersonation,’ ” the office announced.

Carolyn Penner, a Twitter spokeswoman, declined to comment.

For more details visit http://editors.cis-india.org/news/www-ny-times-aug-25-2012-gardiner-harris-after-violence-in-india-a-crackdown-online

Regulating the Internet by fiat

praskrishna — 2012-08-26T10:13:03Z

The Union government’s move to ban or block 310 online entities is worrisome.

This article by V Sridhar was published in the Hindu on August 26, 2012. Pranesh Prakash is quoted.

The unprecedented spike in the velocity of hateful, offensive and blatantly communal online content earlier this month, which reinforced rumour mongering on the ground that resulted in the exodus of people from the northeast from several Indian cities has been a classic example of how new technologies can be harnessed for old vices. But just as disturbing has been the manner in which the government yielded to the old itch of censoring, banning or blocking content. Between August 18 and August 21, the Department of Telecommunications (DoT), in four separate directives issued to all Internet service licensees, asked them to “block access” to a total of 310 URLs (Unique Resource Locators).

Directing ISPs

The number of URLs blocked does not quite convey the extent of the banned content because the list includes instances of entire websites, a single Web page in some cases, videos posted on YouTube, Twitter handles, Facebook entries, or even instances of links that would take the browser to an img tag (an individual image that is linked to an HTML page). Although the directives clearly stated that the service providers should block only the specific URLs leading to the main sites such as YouTube, Facebook or Twitter.

Airtel, the leading telecom and Internet service provider, blocked youtu.be, the short URL that Twitter and Facebook users normally use for sharing images and videos. A perusal of the four orders clearly shows that Airtel overreacted. Although the service provider subsequently corrected the error, worries about arbitrary disruptions remain.

Pranesh Prakash, Programme Manager, Centre for Internet and Society (CIS), who did the first analysis of the resources that were pulled out of the Web, said the list was only partial, because they related only to the URLs that ISPs were asked to block, not what action would have been initiated against those offering Web services.

A ragtag list

Net activists, even those who do not have an absolutist notion of the right to free speech, have expressed deep reservations about the manner in which the government has blocked 310 URLs. Although Mr. Prakash, who is also a lawyer, believes that “temporary curbs” of freedom of expression, in situations such as the unprecedented situation earlier this month may be necessary, he argued that the government acted carelessly and in a kneejerk manner. “It is a ragtag list, prepared in a haphazard manner,” he told The Hindu.

Logically, the rules applicable to hate content ought to be the same whether the offence is in print or whether it appears as online content. Mr. Prakash pointed to the fact that official agencies such as the police have not gone after those responsible for the content posted in the blocked URLs, which shows that the government’s approach is not backed by a resolve to bring to book those responsible for spreading hate.

The ban-first, examine-later approach is wrong for three sets of reasons, argued Mr. Prakash. First, because there are what he characterises as “egregious mistakes”. Second, he doubts whether regulations prescribing due process of enforcing and reviewing the ban were indeed followed. Third, the government ought to have acted smarter, by using the same media to debunk the rumours that were swirling in several Indian cities but also in the northeast. Mr. Prakash pointed to the case of a Canadian intern working at the CIS who received an SMS from a Canadian government agency that asked her not to heed the rumours. Although the Bangalore police did issue an SMS asking people not to heed such rumours, it came well after the rumour mongering had passed its peak.

“I generally believe that the government must exercise utmost caution in censoring,” said Mr. Prakash. He pointed out that in the list were sites and people who had done nothing to promote hate. He refered to the case of Amit Paranjpe, whose twitter handles were blocked. “If you go through his timeline, you will not find anything that is communal at all,” Mr. Prakash says. “I do not think the government acted responsibly by going after material that is not directly inflammatory, or contributes to the state of panic,” he argued. “I do not doubt the motives of the government, because I see that the overwhelming majority of the material it has blocked is stuff that has something to do with communalism or rioting, whether it is as reportage or as material that contributes to tension,” he observed. He also did not think the government used the crisis as an excuse to put down politically dissenting voices, which was what happened last October (critical references to Sonia Gandhi were removed then).

Cyber terror?

Significantly, the list of blocked domains did not match the government’s claim that a lot of the hate content were in the form of images with misleading captions, most of which came from Pakistan. Mr. Prakash pointed out that many of these images had “been floating around” in Pakistan for at least a month before the rumours hit their peak in mid-August. He noted that within Pakistan there had been debates about the authenticity of these images. “In fact, the reportage and the countering of the reportage in the Pakistani media has been much more sophisticated than in India,” he observed. Significantly, the debate was not even targeted at the Indian audience, but to Pakistani or a global audience. “This debunks the notion some sections of the media have propagated, that this is about cyber war or cyber terrorism,” he says. “I have not seen evidence that India has been targeted from Pakistan,” he observed.

Lack of transparency

It has also been done without abiding by the procedures that are clearly laid down. Mr. Prakash pointed out, the provisions of the Information Technology Act require that “persons or intermediaries” blocked ought to have been given an opportunity to explain their position within 48 hours. He doubted that this had been followed. Moreover, he argued that the people or companies hosting the offensive content, not the ISPs, ought to have been asked to remove them. After all, most of the large and popular intermediaries have clearly laid down conditions of usage, he said.

The lack of transparency in the manner in which the government blocked these websites — even if it is accepted that the content was hateful, abhorrent and aimed at stirring social tension — is worrisome because it sets a precedent for unchecked use of power, without proper sanction. Nor was it a smart way of addressing an innovatively virulent way of spreading chaos. While the government’s use of the sledgehammer may have got it out of the immediate crisis it found itself in, it may have fewer friends when faced with a similar outbreak later.

For more details visit http://editors.cis-india.org/news/www-the-hindu-aug-26-v-sridhar-regulating-the-internet-by-fiat

When #GOIBlocks, twitterati fly off their ‘handles’

praskrishna — 2012-08-26T05:56:19Z

Ever since the news broke mid-week that some genuine Twitter accounts and six spoof accounts were blocked, the social networking platform has been in a tizzy.

Published in the Hindustan Times on August 26, 2012. Pranesh Prakash is quoted.

Hashtags like #GOIblocks and variations on the same theme began “trending” and the twitterati, functioning like a virtual democracy, have been bombarding the world in real time with posts about the issue. 16 accounts of the 15 million twitter users in India, among them those of a few journalists, spoof accounts like @PM0India, a right-wing parody of @PMOIndia, the official twitter account of the Prime Minister’s office, and a few anonymous accounts like Barbarian Indian (@barbarindian) and Dosabandit (@dosabandit) were blocked.

While Narendra Modi turned his twitter display picture black in solidarity with the idea of freedom of speech (and was promptly termed a hypocrite with many like @JagPaws, who has 641 followers, tweeting, “Whoa!! Is he supporting Jihadi sites?”), Pankaj Pachauri, (49,827 followers) Communications Adviser to the Prime Minister’s office, has put up twitter rules and the National Security Advisor Shivshankar Menon’s ominously pro-surveillance keynote address at the release of the IDSA report on “India’s Cyber Security Challenge”.

Many like Nitin Pai @acorn, with 16,988 followers, founder of Takshashila Institute, a public policy think tank, tweeted that “under extraordinary circumstances, the govt must do whatever it can under the constitution to prevent loss of life” and added that targeted and temporary blocks of sites, facebook pages and twitter handles that spewed hate were acceptable. Others like film maker Harini Calamur (@calamur) (11,277 followers) who says she is against censorship tweeted that “Blocking internet handles & sites is silly” and “the Govt’s job is to uphold the constitution & protect our fundamental rights. Not make value judgements.” Much of the debate has led to a genuine exchange, sometimes making comrades of people from opposing camps. Kanchan Gupta, a journalist known for his pro-Hindutva views, whose twitter handle @KanchanGupta (26,424 followers) was among those blocked, accepted on TV that scores of “people from all communities” many of whom “disagreed violently” with him had extended their support on twitter.

Others like writer Shivam Vij (@Dilidurast), who has 3,296 followers, whom Hindutvawadis has often branded ‘pseudo sickular’, surprised baiters by speaking against the ban.

Many were strident in their criticism of the arbitrary nature of the blocks and tweeted that it was indicative of authoritarianism. “Internet blocks in India have been increasing in frequency&intensity. I wouldn't put this down to knee-jerk/foolishness.There is *intent*,” tweeted Nikhil Pahwa (@nixxin), founder and editor of @medianama. Others like business journalist Samidha Sharma @samidhas worried that the government’s frequent attacks on freedom of expression shows that it is “following china in all the wrong things”.

While Pranesh Prakash (@pranesh_prakash) of the Centre for Internet and Society tweeted, “They've blocked sites from all parts of the spectrum: Muslim right-wing, Hindu right-wing, neutral news sites, etc. No politics”, many others saw the move as a “self-serving” one. “Dear GoI: why not be honest enough to say that this web censorship has NOTHING to do with security+ all to do with your own arrogance” tweeted Sunny Singh (@sunnysingh_nw3).

For more details visit http://editors.cis-india.org/news/www-hindustan-times-aug-26-2012-when-goi-blocks-twitterati-fly-off-their-handles

India’s Internet Curbs Under Legal Cloud

praskrishna — 2012-08-26T05:48:12Z

India’s crackdown on the Internet has caused much debate. But was it legal?

This article by Rumman Ahmed and R Jai Krishna was published in Wall Street Journal on August 25, 2012. Pranesh Prakash is quoted.

India’s government says its moves this week to block websites, Twitter accounts and news portals was necessary to reduce simmering tensions over ethnic violence in the northeast of the country.

Authorities have far-reaching powers to do just that, laid down in rules framed in April 2011 under the country’s controversial new IT law.

But those rules state authorities must give companies 48 hours notice before blocking Web pages. In cases of emergency, New Delhi can block first and inform a special government committee within 48 hours. That committee must notify the blocked sites.

Many of the sites that India blocked or sought to block, including Twitter accounts of anti-government commentators and mainstream news organizations, say they were given no forewarning of the actions and weren’t contacted afterwards, either.

Indian news website Firstpost.com and Kanchan Gupta, a newspaper columnist who is critical of the government, were among those who faced blocks. Mr. Gupta and First Post Editor-in-Chief R. Jagannathan both said they were not contacted by the government either before or after the blocks.

The Home Ministry this week provided lists of around 300 web pages, including Twitter accounts and news stories, to the Ministry of Communications and IT, which then ordered Internet Service Providers to block them.

Kuldeep Dhatwalia, a Home Ministry spokesman, confirmed the lists. The government, he said, was not bound to give notice in an emergency situation.

The government’s reading of the IT law is unlikely to win it any friends among those who say the government is curtailing Internet freedoms.

“It seems the government is yet to have a well planned strategy in place to counter threats to public security and law and order events arising out of viral distribution of malicious content via social media networks,” said Anirban Banerjee, an associate vice president at CyberMedia Research, a New Delhi-based information technology research firm.

India’s government has defended its conduct by saying the blocked Web pages and Twitter handles were inciting communal hatred amid recent violence between Muslims and northeasterners in the state of Assam that has cost almost 80 lives.

The government says some off the sites hosted fake pictures purporting to show violence against Muslims in Assam. In fact, many of these pictures showed Muslim refugees from Myanmar, authorities say.

“We are only taking strict action against those accounts or people which are causing damage or spreading rumors. We are not taking action against other accounts, be it on Facebook, Twitter or even SMSes. There is no censorship at all,” the Home Ministry said in a statement Friday.

“We decided on taking action because there were pictures of Myanmar etc. online, which were disturbing the atmosphere here in India.”

Critics, though, say the government also targeted Twitter accounts that were critical of Prime Minister Manmohan Singh, giving a political tinge to the censorship.

Some commentators said the government asked Internet Service Providers to block sites without invoking any laws.

“The four orders that were sent to the ISPs don’t say under which section or under what power these orders are being sent,” said Pranesh Prakash, a lawyer and program manager at the Bangalore-based Centre for Internet and Society.

“They were sent without invoking any statute or without invoking any law. The orders just say that those on the list would have to be blocked immediately. It doesn’t say these have be decided by whom, under what provision or what law,” Mr. Prakash added.

One telecom operator said on condition of anonymity that the government has not sent any new lists since Aug. 21. Google Inc and Facebook Inc. say they are working with the government to take down offensive content. Twitter Inc. has not commented.

The latest clampdown comes as public-interest groups are pressing the government to scrap the latest Web censorship laws. Critics say the rules not only limit free speech but also expose Internet companies to unfair liability for material posted by Web users.

“In the 21st century, you cannot censor your way to public tranquility,” said Mishi Choudhary, lawyer and director of international practice at New York-based Software Freedom Law Center.

For more details visit http://editors.cis-india.org/news/wsj-com-aug-25-2012-rumman-ahmed-r-jai-krishna-indias-internet-curbs-under-legal-cloud

India Dismisses Charges of Internet Censorship

praskrishna — 2012-08-26T05:29:15Z

Read, listen and learn English with this story. Double-click on any word to find the definition in the Merriam-Webster Learner's Dictionary.

This is the VOA Special English Technology Report. Pranesh Prakash is quoted.

The government in India is defending itself against charges of Internet censorship. The move comes after the government last week asked companies like Facebook and Twitter to block more than three hundred websites.

Officials accused the websites of posting edited images and videos of earthquake victims. They said the websites falsely claimed that the images were Muslim victims caught in recent ethnic conflict in India’s northeastern Assam state and Burma. A number of the images were reportedly uploaded from Pakistan.

Officials said the panic that resulted caused thousands of Hindu immigrants to flee the area. They feared that Muslims would answer the false reports with attacks of their own. Cyber law expert, lawyer Pawan Duggal says this is the first time the Internet and mobile-phone technology have been used to create fear in a community.

PAWAN DUGGAL: “India has to wake up to the need for putting cyber security as the number-one priority for the nation. Unfortunately, India does not even have a national cyber-security policy. The nation does not have any plan of action, should this kind of emergency happen again. India needs to have its own cyber army of cyber warriors.”

On Friday, India’s Communication and Information Technology Minister Kapil Sibal dismissed charges that the government is trying to censor social media. But he said the misuse of social media has to be prevented.

Pranesh Prakash is program manager at the Bangalore-based Center for Internet and Society. He says some of the web pages that have been blocked included official news websites.

PRANESH PRAKASH: “I am not questioning the motivations of the government which in this current case seemed to be above board. We found that most of the material that they have complained about is actually stuff that is communal. But I do feel that the government went overboard in doing so, that it has also curbed legitimate reportage.”

He says some of the websites were uploaded by people trying to let others know that the images were false.

The government in India has called on social media companies to come up with a plan to keep offensive material off the web. Last year, it passed a law that requires companies to remove so-called “objectionable content” when requested to do so.

A Google Transparency report says that last year India topped the list of countries that make such requests. Supporters of online freedom have expressed concern that India may be restricting web freedom.

About one hundred million people in India use the Internet - the third-largest number of net users in the world. About seven hundred million people have mobile phones.

And that's the VOA Special English Technology Report. I'm Steve Ember.

For more details visit http://editors.cis-india.org/news/learning-english-voanews-com-india-dismisses-charges-of-internet-censorship

Tweets and twits

praskrishna — 2012-08-25T07:45:43Z

The orders issued by the Ministry of Communication and IT to block more than 300 items on the Internet, including Twitter handles, Facebook pages, YouTube videos, blogposts, pages of certain websites, and in some cases entire websites, tell a revealing story of a government that has simply not applied its mind to the issue of how to deal with hate speech, both cyber and traditional.

Published in the Hindu on August 25, 2012. Pranesh Prakash's blog post is quoted.

There can be no argument against taking down material that can incite violence, and some of the targeted content rightly needed to be blocked. But this should have been done transparently, with judicial oversight. In the present case, it is not clear what laws have been invoked to block the items specified in the four orders issued from August 18 to 21. Certainly, the orders themselves do not make reference to any law. As pointed out by the Centre for Internet and Society (http://cis-india.org/internet-governance/blog/analysing-blocked-sites-riots-communalism), if the government had acted under the Information Technology Act, the host servers of the affected sites should have been notified and given 48 hours to respond under the IT Rules of 2009; and if it used the emergency provision in the Rules, which are themselves opaque, the orders should have come up before an ‘examination of request’ committee within 48 hours. Another serious problem is that the orders do not mention the duration of the blocks.

Especially disturbing is the decision to block the Twitter handles of right-wing agitators and one pro-Hindutva journalist. Bad taste, warped logic and chauvinist comment do not, by themselves, add up to hate speech or criminal incitement. If an individual is really spreading hate through speech, print or the Internet, let the government proceed against him or her under the Indian Penal Code — where the courts will have the final word — rather than indulging in censorship that is pre-emptive and arbitrary. And mindless too: among the sites blocked is an anti-hate page on a Pakistani website which was one of the first to expose how fake photographs had been used to whip up Islamist passion on the Rakhine clashes in Myanmar. A London School of Economics-Guardian study of the 2011 London riots documents how Twitter was used extensively in a positive way, to organise community clean-up operations after the riots. On the other hand, their analysis of 2.5 million tweets showed, the response to messages inciting riots was ‘overwhelmingly negative’. The lesson from this is that it is possible to counter hate on social media through the same platform. This is really what the government should be doing, instead of the Sisyphean task of trying to block noxious content that will always find other ways of bubbling to the surface.

For more details visit http://editors.cis-india.org/news/www-thehindu-com-opinion-editorial-aug-25-2012-tweets-and-twits

Blocking Twitter: How Internet Service Providers & telcos were caught between tweets and tall egos

praskrishna — 2012-08-25T07:36:04Z

Long derided as 'dumb pipes' to the Web, Internet service providers (ISPs) are discovering these days that insult is being increasingly followed up by injury.

Joji Thomas Philip and Harsimran Julka's article was published in the Times of India on August 25, 2012. Pranesh Prakash is quoted.

In the fight between netizens who spare no effort at lampooning the powers that be and alarmingly frequent government flashes of rage at comments that can range from the mildly disrespectful to downright defamatory, telcos and ISPs find themselves much like the grass in the age-old Swahili saying "When two elephants fight, it's the grass that suffers".

The latest reminder of the hard place they find themselves in came earlier this week when news first broke that the government had asked for some accounts on social media site Twitter to also be part of websites and Internet pages it wanted blocked by ISPs. The news triggered a wave of outrage across cyberspace, with many users venting their rage at the first entity they associate the web with - their ISP, which in many cases is also their telecom operator.

"We acted immediately to the government's orders, but ended up being targetted and criticised wrongly only because we acted first," explained one official, who sought anonymity for himself and the company to avoid offending bureaucrats.

It's a common feeling. Telcos and ISPs are increasingly finding themselves in a 'Damned if you do, Damned if you don't' predicament these days, having to walk a tightrope between government orders and a restive netizenry.

And government orders can range from the super-urgent to arbitrary to sometimes ill-conceived. Very often, its 'one ban fits all' makes little allowance for differences between social networking sites and regular websites.

Executives in telecom companies recounted the instance when the government on August 18 ordered a ban on bulk SMSes and restricted text messages to five per day as part of efforts to combat the large-scale migration of people of north-eastern origins from other states to their home provinces fearing reprisal attacks.

"Within an hour of the directive, we started getting calls seeking compliance," said a top executive with a leading telco. But as the Centre was demanding compliance reports, operators were busy trying to decipher its notification, which read: "(a) Block bulk SMS (more than 5) for the next 15 days in the entire country across all states/UTs (b) Block bulk MMS (more than 5) and all MMS with attachment more than 25 KB for the next 15 days in the entire country across all states/UTs."

Shoot first, talk later

Telecom operators were nonplussed by the notification. Did it apply only to senders of bulk text messages who use this facility for commercial purposes? Or, did it mean customers could not send SMSes to more than five people simultaneously?

"When we sought clarification, the explanation was completely different and took a new dimension. It was five text messages per day per customer," said the regulatory head of a GSM operator, requesting anonymity as he did not want to offend the government.

Mobile phone companies then approached the department of telecom explaining that they did not have any technology with which they could impose a five SMSes a day limit for postpaid users. "The home and telecom ministries had not even realised that a facility did not exist before issuing the directive," said the marketing head of a leading telco.

In this case, the government accepted the operator's arguments and relented, but still told the companies not to highlight the limitation. "This time around, our arguments were accepted. Going by past instances, some operators had feared that the government would slap a hefty penalty for non-compliance without considering what we had to say," the marketing head said.

Industry officials say the tendency of 'shoot first, talk later' among bureaucrats and ministers long used to having their orders followed, especially when it came to the world of social networking which very few of them had any idea about, meant that it was safer to obey first and correct later.

"We don't even do any application of mind to the government's notices on requests. We wholesale block them. We can't even question the government's requests. A notice is a law in effect. Violation means a potential penalty which can go up to the cancellation of my licence and thus end to my business," said the head of a Delhi-based ISP that serves business users.

Executives with several ISPs and telcos say most often, court orders, government notifications and directives are not in public domain, and these result in angry consumers assuming that their service provider is up to some mischief.

ISPs say public clarifications by the government would go a long way in addressing the issue. "There has to be transparency. The government should have proactively disclosed the names of the websites it wanted blocked. The persons and intermediaries hosting the content should have been notified and provided with 48 hours to respond as required by the IT Act," said Pranesh Prakash of the Centre for Internet and Society, a research organisation.

For more details visit http://editors.cis-india.org/news/times-of-india-aug-25-2012-blocking-twitter

How ISPs block websites and why it doesn’t help

praskrishna — 2012-08-25T06:56:41Z

Banning websites is ineffective against malicious users as workarounds are easy and well known.

Gopal Sathe's article was published by LiveMint on August 24, 2012. Pranesh Prakash is quoted.

India blocked 245 web pages for provocative content on Monday in an effort to prevent the spread of hate messages and lessen communal tensions in the country, and suggested via an official release on the website of the Press Information Bureau that more could follow.

As was widely reported in the days that followed, most websites blocked were not related to the ethnic clashes in Assam.

Pranesh Prakash, programme manager with the Bangalore-based Centre for Internet and Society, analysed the sites which were listed by the government. In his analysis, 33% of all blocked addresses were on Facebook, 27.8% on YouTube, 9.7% on Twitter and the rest were spread over a number of different websites including Wikipedia, Firspost.com and TimesofIndia.Indiatimes.com.

Prakash says, “I don’t believe that the decision to block sites was politically motivated, but I do believe that in trying to prevent harm, the government has gone overboard.”

He also writes in his analysis, “Even though many of the items on that list do deserve (in my opinion) to be removed [...] the people and companies hosting the material should have been asked to remove it, instead of ordering the ISPs to block them.”

Prakash also pointed out, “There are numerous egregious mistakes. Even people and posts debunking rumours have been blocked, and it is clear that the list was not compiled with sufficient care.”

Of course, India’s overall record on Internet censorship isn’t great, with the current laws encouraging Internet service providers (ISPs) to take down content without investigating individual cases properly. And that is not even taking into consideration official government orders, such as this decision to block websites.

The process of blocking content for an ISP is very simple. After all, any content that is coming from a website to your computer has to travel through the ISP, giving it ample opportunity to observe and censor banned content.

Think of it like this—you’re on an island, with no way to reach the mainland (Internet) where all the websites are. The ISP builds a bridge connecting you to the mainland, and charges you to let cars (data) from the sites come to you, by opening the road. Each web page has a unique ID, like a licence plate. If the government tells the ISP to block a specific page, it’s added to the blacklist, and isn’t allowed on the bridge. The government could also block a full domain, such as Facebook.com, which would be like blocking all cars with DL plates, instead of specific numbers.

New Delhi based cyber security consultant Dominic K. says, “The content is still there and can be accessed from outside India, so these measures are really very ineffective. People can use proxies or a virtual private network (VPN) to circumvent these measures with ease, by appearing to be a different site; so banning sites does nothing to deter malicious users.”

Proxies are websites that load blocked sites for you—if the proxy is not using the ISP doing the block, they can still load the content from the blocked site and present it to the users, since the blocklists simply block websites, and not their content.

VPNs work in a similar fashion, creating a virtual presence for the user outside of their own country. This can be done to circumvent blocks and access region-specific content, but is also a perfectly legitimate tool, and can increase your security greatly.

It’s a pretty crude system but it’s used around the world. In Australia, for example, the government has a page that directly lists their web censorship activities. It wants to block material that includes child sexual abuse imagery, bestiality, sexual violence, detailed instruction in crime, violence or drug use and/or material that advocates the doing of a terrorist act. However, as noted on the same page, these measures can be easily circumvented. Since the content remains on the Internet, and is only blocked, it can be accessed by “any technically competent user”.

China, meanwhile, is frequently criticized for what is called, tongue-in-cheek, “the great firewall of China”. Reporters without Borders, a French organization that works for freedom of the press, has a list of countries that are “enemies of the Internet”. China, Iran, North Korea and Burma are some of the worst offenders, but Australia, India, Egypt, France and South Korea are also on the watchlist as “countries under surveillance”.

Saudi Arabia and the UAE publish detailed information on their filtering practices but other countries such as China return connection errors, and fake “file not found” errors.

There is a long history of Internet censorhip in India, and a perception that the laws have been used for political ends. Net censorship has been around for a while—in 1999, VSNL blocked access to Pakistani newspapers. Later, in 2006 the government wanted to block certain separatist groups of the Yahoo! Groups platform. While the government issued specific pages for the ban, initially, the whole Yahoo! Groups domain was blocked by ISPs. In 2007, Orkut was told to remove “defamatory” pages created by users.

Cartoon pornography website Savitabhabi.com was also blocked in 2009, while several blogging services such as Typepad were blocked last year for a few weeks, and then the block was lifted, with no explanations.

Like Australia, in the UK too, child pornography is filtered by the government, though users there have to opt-in for this filtering. Other countries such as Denmark, Norway and Sweden also see such content being filtered. The Indian IT Act also notes various kinds of illegal content which is not permissible, such as child pornography and hate speech.

Other countries, such as the US, also have aggressive Internet censorship of copyrighted content. Prakash says, “Internet censorship is not restricted to India alone. Every country in the world has been doing this in different ways. The United States, for example, has even seized domains in copyright cases, which were legally hosted in other countries. With regards to political censorship, which some feel is a concern now, I don’t think that the Indian government is doing that. I believe that they are sincerely trying to address a serious issue, but people are going overboard.”

He adds, “The biggest concern is that there is no transparency about what is being blocked, or why, and this leaves things open for active misuse in the future.”

In Google’s 2011 Transparency Report, released in June this year, India did not feature very favourably. According to Google, the number of content removal requests the company received increased by 49% from 2010. There were five court orders from India ordering the Internet giant to remove content and there were 96 other requests by Indian government agencies for 246 individual items.

In comparison, the US made only 77 requests in the same period. They also revealed that 70% of the content removal requests from India were related to defamation. National security and religious offence attracted far fewer removal requests. Google received only one request from Indian agencies from July to December 2011 for removal of pornographic content.

Our government might not be politically motivated in this instance—however, the possibility for abuse is high, and what’s more, the measures that are being taken are limited at best. Instead of ordering ISPs to block content directly, the government should be working with the content owners and platforms offering the content to have it taken down properly. Instead, we get crude measures which do nothing to deter malicious users, and only serve to inconvenience the general users.

For more details visit http://editors.cis-india.org/news/www-livemint-com-aug-24-2012-gopal-sathe-how-isps-block-websites-and-why-it-doesnt-help

Internet expert criticizes Indian cyber blockades

praskrishna — 2012-08-28T10:11:44Z

The Indian government's attempts to block social media accounts and websites that it blames for spreading panic have been inept and possibly illegal, a top Internet expert said Friday.

Written by Muneeza Naqvi, this was originally published in Associated Press on August 24, 2012. Pranesh Prakash is quoted.

Earlier this month, thousands of people from the country's remote northeast began fleeing cities in southern and western India, as rumors swirled that they would be attacked in retaliation for ethnic violence against Muslims in their home state.

Last weekend, the government said the rumors were fed by gory images — said to be of murdered Muslims — that were actually manipulated photos of people killed in cyclones and earthquakes. Officials said the images were spread to sow fear of revenge attacks.

After that, the government began interfering with hundreds of websites, including some Twitter accounts, blogs and links to certain news stories. The government also ordered telephone companies to sharply restrict mass text messages.

It is unclear who has been spreading the inflammatory material. Experts say that despite the government's electronic interference, there are many ways to access the blocked sites.

"The government has gone overboard and many of its efforts are legally questionable," said Pranesh Prakash, who studies Internet governance and freedom of speech at The Center for Internet and Society, a research organization in the southern city of Bangalore.

The center has published a list of more than 300 Internet links blocked in the last two weeks. These include some pages on Facebook, YouTube and news items on the sites of Al Jazeera, Australia's ABC, and a handful of Indian and Pakistani news sites.

On Friday, the Twitter account of Milind Deora, India's junior communications minister, appeared blocked. A message at his (at)milinddeora account said "the profile you are trying to view has been suspended."

Deora told the Press Trust of India news agency that his account was being verified and was only temporarily suspended. PTI said Deora had been tweeting in defense of the government blocking efforts before the account was suspended.

The exodus of people from the northeast followed clashes in Assam state over the last several weeks between ethnic Bodos and Muslims settlers. At least 80 people were killed in that violence and 400,000 were displaced. Most of those who fled were living in Bangalore, where text messages spread quickly threatening retaliatory attacks by Muslims.

The Bodos and the Muslim settlers — most of whom arrived years ago from what was then East Pakistan, and which is now Bangladesh — have clashed repeatedly over the decades. But the recent violence was the worst since the mid-1990s.

"The government's highest priority should have been to counter the rumors and it did a really bad job of that," said Prakash, adding that the government should have at least tried to counter the panic through the same social media sites that it was blocking.

The government's actions have sparked outrage on social networking sites, with hashtags critical of the government quickly becoming top trending topics on Twitter's India site.

But Prakash was as dismissive of that reaction as he was of the government attempts at censorship.

The government's actions reek of "the kind of incompetence one has come to expect," he said, "but the hashtags (hash)Emergency2012 etc. suffer from a lack of perspective, too."

Kapil Sibal, the senior minister of communications and information technology, said in a statement that Facebook and Google were cooperating with the government and shutting down some sites that the government had pointed out as objectionable. Sibal said Twitter had also said it was ready to talk with the government.

But he said that "the accusations that we are aggressively targeting someone's account or websites are incorrect."

On Thursday, Victoria Nuland, spokeswoman for the U.S. State Department, had told reporters that it was urging the Indian government "to take into account the importance of freedom of expression in the online world" while addressing its security concerns. She said the U.S. was ready to help India's efforts to talk to social networks regarding the issue."

The above was carried in the following places:

Bloomberg Businessweek (August 24, 2012)
Khaleej Times (August 24, 2012)
ABC News (August 24, 2012)
Seattle Times (August 24, 2012)
Vancouver Sun (August 24, 2012)
Kansas City. (August 24, 2012)
Times Colonist (August 24, 2012)
Merced Sun-Star (August 24, 2012)
Yahoo News (August 24, 2012)
SanLuisObispo.com (August 24, 2012)
Terrorism Watch (August 25, 2012)
Sci-Tech Today (August 26, 2012)

For more details visit http://editors.cis-india.org/news/hosted-2-ap-org-aug-24-2012-internet-expert-criticizes-indian-cyber-blockades