Centre for Internet and Society

University of Madras - Response to RTI

praskrishna — 2016-02-19T15:19:47Z

For more details visit http://editors.cis-india.org/a2k/blogs/university-of-madras-response-to-rti

University of Madras - Response and Report

praskrishna — 2016-02-19T15:18:11Z

For more details visit http://editors.cis-india.org/a2k/blogs/university-of-madras-response-and-report

What does Sri Lanka’s ratification of the Disability Convention mean?

praskrishna — 2016-02-15T14:15:46Z

The International Convention on the Rights of Persons with Disabilities was adopted by the United Nations in 2006 according to the universal declaration of Human Rights and international conventions on human rights. Sri Lanka has signed the convention in 2007 and the proposal made by S.B. Dissanayake, Minister of Social Empowerment and Welfare, to ratify the convention for the benefit of Sri Lankan disabled persons, was approved by the Cabinet of Ministers.

The blog post by Rohan Samarajiva was published in LIRNEasia website on February 12, 2016. Nirmita Narasimhan was quoted.

Link to Cabinet decision.

A tweet from the Ministry of Foreign Affairs reported the ratification was done.

In the context of our work on catalyzing efforts to make Myanmar an inclusive information society, I had asked for comparative data on persons with disabilities in the two countries.

Basic comparator stats regarding disability access in MM

I was quite surprised. For a country that prides itself on universal healthcare and on being the world’s largest donor of corneas for transplant, how is it that we have such high percentages of disabled?

But there is a another possible explanation. My colleague Nirmita Narasimhan who is assisting our disability-related work in Myanmar tells me that there could be systematic undercounts of the disabled because census numerators think it’s rude to ask and people are ashamed to tell. Is it possible that this systemic undercount is less in Sri Lanka for some reason?

Here are some thoughts from Nirmita on what we can do to make our societies more inclusive:

The mobile phone is the single most effective tool today in the hands of persons with differing abilities to access information and communication. Developments in handsets, applications and services offer features and options which cater to a wide variety of user needs and enable them to access general and specialised services such as digital libraries, periodicals and news services, GPS to aid navigation, optical character recognition, text to speech and speech to text for persons with blindness and intellectual challenges/ illiterate persons, apps which locate accessible places for persons with physical disabilities, messaging to warn deaf persons in times of disasters and many more. The ITU G3ict report on making mobile phones accessible for persons with disabilities provides details of accessibility features of handsets and gives examples of accessible services and what different organisations and service providers in other countries are doing in this area.

For more details visit http://editors.cis-india.org/accessibility/news/what-does-sri-lanka2019s-ratification-of-the-disability-convention-mean-1

Facebook’s Free Basics hits snag in India

praskrishna — 2016-02-15T02:33:26Z

Indian regulators have dealt a major blow to Facebook’s controversial Free Basics online access plan by forbidding so-called differential pricing by internet companies, in effect banning the programme in the country.

The article by James Crabtree with additional reporting by Tim Bradshaw was published in Financial Times on February 8, 2016. Pranesh Prakash was quoted.

Free Basics, a plan to make access to parts of the internet free, has been at the centre of a fierce row in the country between the social network and local start-ups and advocates for net neutrality — the idea that all web traffic should be treated equally and technology companies should not be allowed to price certain kinds of content differently from others.

Last December, the Telecom Regulatory Authority of India ordered Facebook to put its Free Basics programme on hold pending a review.

On Monday, Trai published the results of its deliberations, introducing a complete ban on any form of differential pricing.

The ruling is the latest in a series of regulatory battles pitting net neutrality campaigners against telecom and internet companies, and is likely to be viewed as a test case for other emerging markets in which programmes similar to Facebook’s are yet to be challenged in the courts.

It also marks the most significant setback yet for Free Basics, which Facebook founder Mark Zuckerberg launched in 2014 as the centrepiece of plans to help poorer people access the internet in emerging economies. It operates in more than 30 countries.

Facebook had launched a high-profile public campaign to defend its programme, which offered stripped-down access to sites such as BBC News or Facebook’s own app to customers of Reliance Communications, the US company’s local telecoms partner.

But critics attacked the programme as an attempt to become a gatekeeper for tens of millions of internet users.

In a post to his Facebook page on Monday, Mr Zuckerberg said the company “won’t give up on” finding new ways to boost internet access in India.

“While we’re disappointed with today’s decision, I want to personally communicate that we are committed to keep working to break down barriers to connectivity in India and around the world. Internet.org has many initiatives, and we will keep working until everyone has access to the internet,” he wrote.

Trai’s ruling was welcomed by anti-Facebook campaigners, a group that included the founders of many Indian start-ups including online retailers such as Flipkart, Paytm and restaurant search service Zomato, which had declined to offer their services as part of the Free Basics platform.

Analysts also hailed the Indian regulator’s ruling as a landmark. “This is the most broad and the most stringent set of regulations on differential pricing which exists anywhere in the world,” said Pranesh Prakash of the Bangalore-based Centre for Internet & Society, a think-tank.

India has become an increasingly important focus for the company’s global business, with the country becoming its second-largest market by users last year.

For more details visit http://editors.cis-india.org/internet-governance/news/financial-times-february-8-2016-james-crabtree-facebooks-free-basics-hits-snag-in-india

Zuckerberg's Plan Spurned as India Backs Full Net Neutrality

praskrishna — 2016-02-15T02:18:54Z

Facebook Inc.’s plans for expansion in India have suffered a major setback.

The article by Adi Narayan and Bhuma Srivastava was published in Bloomberg on February 8, 2016. Pranesh Prakash was quoted.

Telecom regulator bans differential Internet data plans
Facebook had lobbied India to approve its Free Basics plan

After the company spent months lobbying the country to accept its Free Basics service -- a way of delivering a limited Internet that included Facebook, plus some other tools, for no cost -- India’s telecom regulator ruled against any plans from cellular operators that charge different rates to different parts of the Web.

Telecom operators can’t offer discriminatory tariffs for data services based on content, and aren’t allowed to enter into agreements with Internet companies to subsidize access to some websites, the Telecom Regulatory Authority of India said in a statement Monday. Companies violating the rules will be fined, it said.

“This is the most extensive and stringent regulation on differential pricing anywhere in the world,” Pranesh Prakash, policy director at the Centre for Internet and Society, said via phone. “Those who suggested regulation in place of complete ban have clearly lost.”

With this decision, India joins countries such as the U.S., Brazil and the Netherlands in passing laws that restrict telecom operators from discriminating Internet traffic based on content. It is a big blow to Facebook’s Internet sampler plan known as Free Basics, which is currently offered in about three dozen countries including Kenya and Zambia, none of which come close to the scale or reach that could’ve been achieved in India.

With 130 million Facebook users, 375 million people online, and an additional 800 million-plus who aren’t, India is the biggest growth market for the social network, which remains blocked in China.

Facebook said in a statement that it’s “disappointed with the outcome.”

Chief Executive Officer Mark Zuckerberg said the decision won’t cause Facebook to give up on connecting people to the Internet in India, “because more than a billion people in India don’t have access to the Internet.” The company will continue to focus on its other initiatives, like extending networks using satellites, drones and lasers.

Freebies Curtailed

The rule will put an end to prepaid plans that offered free access to services such as Google searches, the WhatsApp messaging application and Facebook. These packages were popular with low-income users by giving them an incentive to get online, said Rajan Mathews, director general of the lobby group Cellular Operators Association of India.

“These types of plans were being used by operators to meet the policy goals of connecting one billion people,” Matthews said. “With these gone, the government needs to tell us what alternatives are there.”

The regulator’s decision comes after months of public lobbying by Facebook for India to approve Free Basics, which allows customers to access the social network and other services such as education, health care, and employment listings from their phones without a data plan.

Free Basics was criticized by activists who said it threatened net neutrality, the principle that all Internet websites should be equally accessible, and could change pricing in India for access to different websites.

The regulator, which had sought stakeholders’ views, said it was seeking to ensure data tariffs remain content agnostic. Operators will have six months to wind down existing differential pricing services.

Google Unaffected

“Anything on the Internet can’t be priced based on content, applications, source and destination,” R.S. Sharma, the regulator’s chairman, told reporters in New Delhi. Some Internet companies’ plans to offer free WiFi at public venues, like Google Inc.’s project with Indian Railways, are not affected by this ruling, he said.

For Free Basics, one or two carriers in a given country offer the package for free at slow speeds, betting that it will help attract new customers who’ll later upgrade to pricier data plans. In India, Facebook had tied up with Reliance Communications Ltd., though the service was suspended in December as the government solicited comments from proponents and opponents.

Since the government’s telecommunications regulator announced the suspension, Facebook bought daily full-page ads in major newspapers and plastered billboards with pictures of happy farmers and schoolchildren it says would benefit from Free Basics. Zuckerberg has frequently made the case himself via phone or newspaper op-eds, asking that Indians petition the government to approve his service.

Entrepreneurs, business people and activists took to Twitter to share their views after the decision came out on Monday.

“Great to see TRAI backing #NetNeutrality,” Kunal Bahl, founder of Snapdeal.com, one of India’s biggest e-commerce sites, said. “Let’s keep the Internet free and independent.”

For more details visit http://editors.cis-india.org/internet-governance/news/bloomberg-adi-narayan-bhuma-srivastava-february-8-2016-zuckerberg-plan-spurned-as-india-backs-full-net-neutrality

Trai upholds Net Neutrality in setback to Facebook’s Free Basics

praskrishna — 2016-02-15T02:01:37Z

Trai says Internet service providers will not be allowed to discriminate on pricing of data access for different web services.

The article by Moulishree Srivastava and Shauvik Ghosh was published in Livemint on February 9, 2016. Sunil Abraham was quoted.

India’s telecom regulator has barred Internet service providers from offering customers preferential tariffs to access certain content over concerns that it will violate Net neutrality norms, dealing a blow to Facebook Inc.’s free data service plan.

Internet service providers, including telecom operators, are prohibited from offering discriminatory tariffs for data services based on content, the Telecom Regulatory Authority of India (Trai) said on Monday. Service providers that violate these rules will be fined Rs.50,000 per day to a maximum of Rs.50 lakh. Trai said it may review the rules after two years.

The decision ends a long battle between Facebook and the country’s telecom operators, including Bharti Airtel Ltd, on one side and Net neutrality activists on the other. Facebook had launched an intense lobbying effort that included full-page advertisements in newspapers and an Internet campaign to assure people that its Free Basics plan, which allows access to its social network and some other websites without a data plan, would benefit millions of poor Indians.

“BJP wholeheartedly welcomes the Trai decision on differential pricing. The decision is a clear expression of popular will,” said telecom minister Ravi Shankar Prasad on Monday. “The government made sure proper processes were followed at all levels which eventually led to the victory of an open and equal Internet... It is gladdening to see that the NDA government ensured unparalleled transparency in the entire issue of net neutrality,” he added.

Net neutrality requires Internet service providers not to discriminate on online data by user, content, site, platform, application, mode of communication or price.

“The net neutrality activists... have got exactly what they wanted—the complete prohibition of the differential pricing,” said Sunil Abraham, executive director of the Bengaluru-based research organization Centre for Internet and Society. “Before Facebook started with its aggressive and outrageous campaign to promote Free Basics, the Net neutrality debate was a peaceful discussion. The way it has behaved must have led the regulator to lose trust that big companies can self-regulate.”

It, however, remains to be seen whether telcos challenge the regulation in court, he added.

“This has been a litigious issue and a lot of money is at stake so quite likely, I think, they will go to court,” said Apar Gupta, a lawyer and part of Save The Internet campaign.

The basic rationale behind the regulation is that the network that carries the data should be agnostic to data packets, R.S. Sharma, chairman of Trai, told reporters.

“Anything on the Internet cannot be priced discriminately based on source, destination, content and applications,” he said.

A spokesperson for Facebook said the company will carefully study what the regulator has said and comment accordingly.

Bharti Airtel and Reliance Communications Ltd (Facebook partnered with R-Com in India) declined to comment.

Differential pricing based on the network speed, Sharma said, is a larger issue and so is Net neutrality.

“We have used the term discriminatory pricing in place of differential pricing, because differential pricing in the consultation paper had a particular context. Differential word was quite contextual in the regulation, but it was misunderstood in a very larger context. Therefore, to differentiate, we are calling it discriminatory,” he said.

However, Sharma said that the Net neutrality debate is not over.

“Net neutrality is a larger question, and we have not gone into that question, though, I must admit, differential pricing is looking at Net neutrality from a tariff perspective. Net neutrality has a number of other components which is fast lane, throttling and differentially treating the packet in terms of speed etc. So this is not a part of this regulation,” Sharma said.

Amresh Nandan, research director at Gartner in India, said the Trai order favouring Net neutrality is in line with rules in the US. “The European Union has also ruled in favour of treating all Internet traffic equally,” Nandan said.

Nandan said the proponents of Net neutrality all over the world have been highlighting the importance of democratic values of the Internet and even a marginal attempt to curb it can possibly trigger all kinds of differentiation.

All the major telcos in India have, however, been lobbying the regulator to allow differential-pricing plans for data services. The telcos said such tariffs will increase Internet penetration in the country, benefiting consumers in the long run. They further argued that the existing legal framework is sufficient for regulating and monitoring differential pricing measures provided by the service providers and that Trai can deal with any issue regarding anti-competitive practices on a case-by-case basis as and when they arise.

Activists say such a practice will undermine competition and create monopolies. Differential pricing, they said, will allow big companies to buy favoured treatment from carriers.

Telecom operators said they were disappointed with the ruling. “Differential pricing could be useful in connecting the unconnected in India. This is an upfront disbarment,” said Rajan Mathews, director general of the Cellular Operators Association of India, the lobby group that represent some of the major telcos. “We believe that it was an appropriate tool to allow consumers who have never been on the Internet, to enjoy getting accustomed to it without getting sticker shock.”

Hemant Joshi, a partner at Deloitte Haskins and Sells Llp, said differential pricing was a well-accepted principle across industries.

“The concept inherently recognizes the economic principle of paying differently for different levels of service and experience. In telecom, there are virtual highways that need to follow the same principle. More awareness and education is needed around the economics of differential pricing and its long-term implications on the Industry and the consumer,” he added.

Trai, which put up the consultation paper on differential pricing on 9 December, asked four specific questions, broadly on whether telecom operators should be allowed to offer different services at different price points and models that can be implemented to achieve this.

Trai extended the deadline for comments and counter-comments on its consultation paper to 7 January and 14 January from 31 December and 7 January, respectively. For the consultation process, Trai said that majority of the individual comments received did not address the specific questions that were raised in the consultation paper.

P.R. Sanjai and Ashish K. Mishra in Mumbai contributed to this story.

For more details visit http://editors.cis-india.org/internet-governance/news/livemint-february-9-2016-shauvik-ghosh-moulishree-srivastava-trai-upholds-net-neutrality-in-setback-to-facebooks-free-basics

Now trending: Regional Indian language social media networks

praskrishna — 2016-02-15T01:44:56Z

How many languages did you speak today? Chances are there was a lot of English at work and at home, but at least a sprinkling of Hindi (or Marathi, Gujarati, Bengali, Tamil or Kannada) when you were chatting, gossiping or joking with friends and family.

The article by Kanika Sharma was published in the Hindustan Times on February 14, 2016. Sunil Abraham was quoted.

You toggle so effortlessly that you probably don’t notice it, except when the option is no longer available — when arguing with a non-English-speaking cabbie while on vacation, for instance, or trying to write a heartfelt message to a faraway friend on Facebook.

And that’s the key reason for the host of regional Indian-language social media platforms that have been popping up over the past four years—Shabdanagari and Mooshak in Hindi, in 2015; ejibON for Bengali, in 2014; Prasangik for Assamese, in 2013; Muganool in Tamil, in 2012; with an early start made by Vismayanagari (Kannada; 2008).

“I set up Muganool.com out of love for the language and culture, and of course because it is so much easier to express oneself in one’s mother tongue,” says Sathish Kumar, 31, a software solutions company owner. “On Muganool, the feed is much better, you get relevant news and people’s views making them a delight to read. On Facebook, there’s just too much of timepass.”

Read: Facebook and WhatsApp top social networking apps in India, says report

Most of these platforms are modelled on Facebook. You can post updates, links and videos on a newsfeed, share and repost links, form groups and live chat.

Some are even named after their inspiration — Muganool, for instance, comes from the Tamil Mugam for Face and Nool for Book.

Many go a step further. Shabdanagari has discussion forums, Prasanagik has a crowd-sourced encyclopedia section and ejibON has a crowd-funding tab.

For users, the differentiator has been this sense of community.

“It’s too much of a crowd on Facebook,” says Umashankara BS , 39, a Bengaluru-based marketing professional and Vismayanagari user. “Here, I feel like I know who I’m talking to, and they know me. We share opinions about politics and literature, and once a month 15 of us meet at a Bengaluru café. That’s not something I would dream of doing via Facebook.”

Property consultant Siddharth Bora, 35, who left Assam for Delhi a decade ago, describes Prasangik as his home away from home.

Read: Logged in generation next requires digital de-addiction

“It takes me back more than an STD call can,” he says. “Prasangik feels intimate, almost private. While on Facebook it is considered rude to post content in the vernacular or go on about elements of your culture, here that is exactly what a lot of us do. From other homesick migrants to my mother in Assam, a 67-year-old retired lecturer.”

It seems strange to hear the word ‘intimacy’ when talking about interaction on social media, but it’s a concept that keeps coming up among users of the regional-language sites.

“Users take pains to give feedback and comment on post, unlike Facebook, where most content is lost in the crowd and clamour,” says Pankaj Trivedi, 53, a college staffer from Gujarat and a Shabdanagari user. “Also, since it is a language the users are confident in, conversations tend to sound more courteous. People are polite to one another. I know that there is a certain kind of audience that enjoys reading my posts and that makes me more comfortable posting on Shabdanagari.”

On ejibON (meaning ‘e-life’), a community has been formed across borders, with 10,000 users in India and Bangladesh bonding over their love of the language — and the idea of an undivided Bengal.

“Language can be such a great unifier,” says Bangladesh-based Maruf Sunny, 28, web developer and founder of ejibON. “The aim of this website is to build a sense of community across borders and religions to celebrate the Bengali community online.”

Thinking vs Feeling

These days, we think in one language and feel in another, says, Sunil Abraham, executive director of The Centre for Internet and Society. “Whether it is music, literature or even relationships — it feels truer and more ‘authentic’ in our mother tongue. So, despite a lot of English content and services online, we still yearn for our own languages in the online world. This is precisely why Wikipedia in regional languages has become so popular.”

For greater representation of Indian languages online, Gaur’s website actively encourages people to embrace and personalise their Hindi as they do their English.

“I want users to coin and combine words, use hashtags,” he says. “Eventually, I want more Indians to voice their opinions online so that the English-speaking elite are not counted as the voice of the nation. Today, whatever trends on Twitter is taken as the opinion of the majority. That’s just inaccurate.”

With thrice as many people offline in India as online, and most of them non-English-speakers, the potential of such websites is immense, Abraham points out. The stumbling block, of course, will be the resources — internet access and electricity.

Meanwhile, the money is already flowing in. Last month, Shabdanagari.com raised $200,000 (about Rs 1.35 crore) from Indian investors.

The way forward lies in governmental support, says Abraham.

“Indic language technologies are not sufficiently developed because of insufficient investment by the government,” he adds. “Existing work needs to be promoted and technology infrastructure developed to protect and promote India’s linguistic heritage.”

For more details visit http://editors.cis-india.org/a2k/news/hindustan-times-kanika-sharma-february-14-2016-now-trending-regional-indian-language-social-media-networks

Linking Facebook use to free top-up data

praskrishna — 2016-02-14T12:33:17Z

Just before the Trai notification, the Ambani brothers signed a spectrum sharing pact and they have been sharing optic fibre since 2013.

The article was published in the Deccan Chronicle on February 14, 2016. Pranesh Prakash gave inputs.

Some people argue that Trai should have stayed off the issue since the Competition Commission of India (CCI) is sufficient to tackle Net Neutrality harms. However it is unclear if predatory pricing by Reliance, which has only nine per cent market share, will cross the competition law threshold for market dominance? Interestingly, just before the Trai notification, the Ambani brothers signed a spectrum sharing pact and they have been sharing optic fibre since 2013.

Will a content sharing pact follow these carriage pacts? As media diversity researcher, Alam Srinivas, notes: “If their plans succeed, their media empires will span across genres such as print, broadcasting, radio and digital. They will own the distribution chains such as cable, direct-to-home (DTH), optic fibre (terrestrial and undersea), telecom towers and multiplexes.”

What does this convergence vision of the Ambani brothers mean for media diversity in India? In the absence of net neutrality regulation could they use their dominance in broadcast media to reduce choice on the Internet? Could they use a non-neutral provisioning of the Internet to increase their dominance in broadcast media? When a single wire or the very same radio spectrum delivers radio, TV, games and Internet to your home — what under competition law will be considered a substitutable product? What would be the relevant market?

At the Centre for Internet and Society (CIS), we argue that competition law principles with lower threshold should be applied to networked infrastructure through infrastructure specific non-discrimination regulations like the one that Trai just notified to protect digital media diversity.

Was an absolute prohibition the best response for Trai? With only two possible exemptions — i.e. closed communication network and emergencies — the regulation is very clear and brief. However, as our colleague Pranesh Prakash has said, Trai has over-regulated and used a sledgehammer where a scalpel would have sufficed. In CIS’ official submission, we had recommended a series of tests in order to determine whether a particular type of zero rating should be allowed or forbidden. That test may be legally sophisticated; but as Trai argues it is clear and simple rules that result in regulatory equity. A possible alternative to a complicated multi-part legal test is the leaky walled garden proposal. Remember, it is only in the case of very dangerous technologies where the harms are large scale and irreversible and an absolute prohibition based on the precautionary principle is merited.

However, as far as network neutrality harms go, it may be sufficient to insist that for every MB that is consumed within Free Basics, Reliance be mandated to provide a data top up of 3MB.

This would have three advantages. One, it would be easy to articulate in a brief regulation and therefore reduce the possibility of litigation. Two, it is easy for the consumer who is harmed to monitor the mitigation measure and last, based on empirical data, the regulator could increase or decrease the proportion of the mitigation measure.

This is an example of what Prof Christopher T. Marsden calls positive, forward-looking network neutrality regulation. Positive in the sense that instead of prohibitions and punitive measures, the emphasis is on obligations and forward-looking in the sense that no new technology and business model should be prohibited.

For more details visit http://editors.cis-india.org/internet-governance/news/deccan-chronicle-february-14-2016-linking-facebook-use-to-free-top-up-data

Net neutrality advocates hail Trai verdict

praskrishna — 2016-02-14T11:16:45Z

Facebook 'disappointed' with the ruling on differential pricing.

The article by Alnoor Peermohamed appeared in the Business Standard on February 9, 2016. Pranesh Prakash gave inputs.

India has demonstrated what a forward looking and pro-net neutrality policy looks like, experts and net neutrality advocates said after the Telecom Regulatory Authority of India (Trai) turned down a proposal to allow differential pricing services to function in the country.

“This ruling has happened in the face of enormous lobbying on the one side by very large companies and a ragtag bunch of people on the other. In spite of that, to see the right thing has prevailed, which is in the national interest and not what was masqueraded as national interest is very gratifying. This has not often taken place in policy making in India,” says Sharad Sharma, convenor, iSPIRT, a lobby group for indigenous software product firms.

Net neutrality activists across the world have lauded Trai’s decision not to allow large firms such as Facebook and Airtel to divide the Internet and offer selected services for free to consumers. The one year-long fight that began when Airtel proposed to offer internet companies the chance to offer customers their services for free, ended in Trai stipulating fines of Rs 50,000 a day for companies offering differential pricing services, which is capped at Rs 50 lakh.

“This has resulted now in the most expensive and stringent regulation on differential pricing that exists anywhere in the world. Activists around the world would be looking to India and will definitely be using this landmark order to fight against zero rating elsewhere,” said Pranesh Prakash, policy director at the Centre for Internet and Society (CIS), a think tank.

Facebook, which was one of the biggest stakeholders in the drive to allow differential pricing services in the country, said it was disappointed with the ruling. The firm has been accused of supporting net neutrality in the US, but standing in its way in India to get permissions to provide its Free Basics platform in India.

“Our goal with Free Basics is to bring more people online with an open, non-exclusive and free platform. While disappointed with the outcome, we’ll continue our efforts to eliminate barriers and give the unconnected an easier path to the internet and the opportunities it brings,” Facebook said in a statement.

Nikhil Pahwa, founder of Medianama, who ran a campaign called Savetheinternet against Facebook’s Free Basics called this a victory to the youth of India, saying “this outcome indicates what happens when young people actually participate in a governance process”.

According to Pahwa, there’s far too much cynicism about governments not doing the right thing. “We hope this is the beginning of something new: of people believing that they can make a difference, and persevering towards helping form policies that ensure equity and freedom for everyone.”

He added: “There are many internet-related issues that have still to be looked at, especially internet shutdowns, censorship and the encryption policy. These impact all of us, and we should be ready to voice our point of view, and the government looks like it is listening.”

India’s software sector lobby group Nasscom, which had stood against Facebook’s Free Basics platform and for net neutrality in general congratulated Trai for its ruling to disallow zero-rating and differential pricing services in the country.

“Our submission highlighted the importance of net neutrality principles, non-discriminatory access and transparent business models aligned to the goal of enhancing internet penetration in the country. The Trai announcement resounds with the submission made by Nasscom and we would like to congratulate Trai for enshrining the principles of net neutrality,” R Chandrashekhar, president of Nasscom, said in a statement.

For more details visit http://editors.cis-india.org/internet-governance/news/business-standard-february-9-2016-alnoor-peermohamed-net-neutrality-advocates-hail-trai-verdict

Why aren’t Indians using Wikipedia to hold the government to account?

praskrishna — 2016-02-14T11:07:49Z

Despite its popularity, the site's benefits are going unutilised.

Madhav Gadgil's post was published by Scroll.in on February 6, 2016. CIS work was quoted.

Thanks to modern science and technology, the treasury of human material as well as intellectual and cultural wealth is overflowing. Enormous quantities of information are exchanged today at lightning speed, and incredible numbers of people separated by great distances are in constant touch with one another. Two contrasts characterise this world: on the one hand, disparities are growing in material wealth, and on the other, there is growing equality in access to informational and cultural resources.

The inequities in material wealth has accelerated the rate of degradation of the natural world, but at the same time progressive laws flowing from equality in intellectual wealth are helping people combat the degradation. This is one reason why, as much as ever, a well-informed citizenry is the lifeblood of social progress. Ensuring that citizens have ready access to reliable information is the prime responsibility of all of us, including obviously of our governments.

Wayward rulers

Regrettably, the government machinery is failing to discharge its responsibility.

Consider, for instance, Maharashtra’s irrigation scam, in which thousands of crores were siphoned off or wasted on dud irrigation projects. The statistics provided at various times by the state’s agriculture and irrigation departments are inconsistent. It is probable that none of them reflect the ground reality. Most rivers in Maharashtra are polluted well beyond legally permissible levels, yet the Maharashtra Pollution Control Board hardly acknowledges this sorry state of affairs. Such pollution often results in mass deaths of fish, but neither the fisheries department nor the Pollution Control Board maintains reliable records.

Or consider these two examples. After the people of Kerala succeeded in moving the government machinery, a committee of the legislature reported that 90% of the stone crushers in the state were operating without permission from local panchayats or without registering with district collectors. Another time, when the Central government-appointed Western Ghats Ecology Expert Panel revealed similar irregularities with solid evidence, the Centre first suppressed its report and then, pushed by a Delhi High Court order, made only an English version available. To top it all, the Maharashtra government uploaded on its website a Marathi summary full of distortions.

Clearly then, with the government machinery failing, people must work on their own to bring to light the true state of affairs. Fortunately, our media provides a good deal of reliable information on issues of public interest. For instance, it was newspaper reports that forced the Goa Forest Department to accept the presence of tigers in the state. It is again the media that often records large-scale fish deaths in our rivers.

Such information gets recorded on social media too, but this remains scattered, barring systematic efforts like as the one launched by the Hyderabad-based “Save Our Urban Lakes” coalition. Besides, much of the material on social media like Facebook is often self-centred and prejudiced, making it difficult to ascertain the veracity. On the other hand, newspapers and TV channels are continually exposed to sceptical public scrutiny, ensuring that, by and large, they deliver reliable information.

On balance then, people at large can wean genuine, reliable information only by carefully collating it from newspapers and TV channels, official documents and scientific studies and systematically organising it through some responsible social media.

Starting a discussion

Wikipedia is just such a reliable social medium. It is an entirely voluntary, cooperative, web-based enterprise aimed at freely and readily delivering all the knowledge in the world to all the citizens of the world in their own languages. The platform started off in 2000 with a call to experts to contribute articles on the pattern of Encyclopaedia Britannica, but without any remuneration. When experts showed little interested, Wikipedia was thrown open to citizens in 2001, converting it into an anyone-can-edit enterprise. After all, experts too acquire much of their knowledge reading what others have written.

Wikipedia operates on the understanding that laypeople may make mistakes, but these can be eliminated by ensuring open scrutiny and giving full scope for additions, deletions and corrections. That this system has resulted in material of a quality on a par with expert-written encyclopaedias has been established by studies by respected scientific journals. Moreover, not being constrained by the page limits of a printed encyclopaedia, it has generated greater amount of material with a broader scope.

All this has been achieved due to the dedication of 50,000-odd voluntary editors improving existing and writing new articles. This community of editors follow a set of conventions arrived at over the years through consensus. It has been decided that Wikipedia will not include material based on original observations, but instead verifiable information compiled from published studies or reports. Wikipedia believes in a “neutral point of view” presenting the different perspectives, provided these are supported by good evidence. Besides reliability, Wikipedia articles aim for speed (Wiki means quick). For instance, the article on the December 2004 tsunami was composed in two days through contributions of some 1,000 editors largely relying on newspaper and TV reports.

Every Wikipedia article is accompanied by a “discussion” page, on which a variety of issues can be explored without the strict constraints of neutrality and verifiability. This is in addition to the “discussion” page accompanying the “User” page that automatically gets assigned to anyone who registers on the website as a user. On all these debating platforms the site imposes only one major discipline – that they will not be used for self-promotion or abusing others.

Because of these noteworthy conventions, the information on Wikipedia has acquired a special significance. For instance, in Europe and the United States, it has served to subject the performance of political leaders to careful scrutiny. Biographical articles on leaders often include documentation of the promises made before election and the extent to which these were fulfilled. In the past, whenever agents of these leaders tried to delete unfavourable content, they were caught out quickly because Wikipedia preserves all versions of any article, including a record of the IP address of the computer employed to make changes.

The grassroots

Since Wikipedia is unconstrained by governmental control and cannot be subjected to commercial pressures because of its donation-based ad-free model, it is an outstanding medium to document what is happening on the ground. This information can be accumulated through incremental, asynchronous micro-contributions. In India, it presents an excellent instrument for common citizens to document their experiences and issues of concern on the English and the 21 Indian language editions.

The articles could deal with specific geographical localities such as cities (e.g. Pune), wards in a city (e.g. Kothrud in Pune), villages (e.g. Warkhand in Pedne taluka of Goa), talukas (e.g. Dodoamarg in Maharashtra), districts (e.g. Kolhapur or North Goa), rivers (e.g. Panchaganga, Mula-Mutha, Zuari). All we need is some official information source to initiate such articles. The 2011 Census of India is one such excellent database. Every census locality in this database is assigned a unique Census Location Code.

To explain with an example: each of the many villages named Loni, Wadgaon or Mendha in Maharashtra has a different Census Location Code. Similarly, there is a district and a city in Madhya Pradesh as also a town and a taluka in Karnataka, all sharing the name Sagar. Again, these are assigned four different Census Location Codes. This facility permits us to refer unambiguously to any geographical locality at various spatial scales such as district, taluka or city or village. In addition, on their Wikipedia entries, one could readily add the latitude, longitude and altitude off Google Earth.

As it happens, there exists a code – developed by Prashant Pawar – to automatically generate base articles on census localities. Three such Marathi articles, on villages Haladi (Karavir), Rukadi (Hatkangale) and Parite in the Panchaganga basin of Kolhapur district, have been uploaded on the Marathi Wikipedia.

No less than 40,000 such articles were automatically uploaded on the English Wikipedia around 2003-’04 and were then quickly developed further by other interested citizens. However, that was not the norm. While Bollywood celebrates Wikipedia with Shah Rukh Khan singing Mere bareme Wikipediape padh lo, Indians participate little in editing or creating new Wikipedia articles. For instance, an article on the Pune Bus Rapid Transit System on the English Wikipedia is merely based on an official pamphlet. It ignores the vigorous discussion on the subject, including the many news reports in the past several years. The discussion page accompanying the article is almost blank. Surely, the more aware citizens of Pune could put the powerful medium to good use to provide a more detailed and balanced account of their city’s Rapid Transit System.

Bonding across languages

We could, of course, follow the American pattern of automatically generating articles on all Indian localities covered in the 2011 Census. But Wikipedia is not just an encyclopaedia – it is a community, and in the absence of awareness about the enterprise, this approach might not be fruitful. The communal effort was visible when the residents of Haladi in Maharashtra initiated a base article on their locality.

Besides creating base articles, interested citizens can upload photographs, audio and video clips on Wikimedia Commons under a Creative Commons license, permitting anybody to freely use or modify the material after giving due credit to the original creator. Aside from this, citizens can also augment information on issues of their concern through Right to Information queries or enquiries from forums like zilla parishads, municipalities, state legislatures or the Parliament. The Centre for Internet and Society has developed excellent resource material to support citizens taking up Wikipedia-related activities. A group of volunteers led by Subodh Kulkarni is also promoting this participation, as is Goa University.

Much could be accomplished if Indians become active participants on Wikipedia. People could use their articles and their discussion pages to draw the attention of journalists or scholars to their concerns. For instance, people in the command area of a dam could call attention to the fact that no canals have been constructed to bring water to them. A journalist could then investigate the issue and develop a news story, which in turn could provide a verifiable reference for a Wikipedia article. Such interaction could constitute an effective and transparent social audit. One can visualise an array of topics for a social audit, ranging from the status of wage payments in rural employment guarantee works, pending forest rights claims, encroachment of real estate on river beds, privatisation of public beaches, and availability of public toilets for women.

The newly emerging facility of Wikidata can strengthen this social audit. Wikidata permits integration of data not only from English but from multiple languages, such as Hindi, Marathi, Malayalam and Kannada. For instance, sacred groves – forest fragments that are communally protected – constitute a traditional conservation practice not only in India, but also in Bhutan, Myanmar and even Nigeria. This tradition is still relevant – indeed, new sacred groves have recently been constituted in villages granted Community Forest Rights such as Pachgaon in Chandrapur district of Maharashtra.

Using Wikidata and keywords such as Devari (Marathi), Devpan (Konkani), Nagarbana or Devarakadu (Kannada), Sarpakavu (Malayalam), Oran (Hindi), one can quickly compile quantitative information on this practice, helping bring together people from across the country. Similarly, using keywords in different languages for a phenomenon such as mass fish mortalities, one may compile systematic information on this phenomenon that Pollution Control Boards deliberately ignore.

Of course, the objective of the Wikipedia enterprise is to compile objective, verifiable information from a neutral point of view and the Wikipedia community will not be involved in any activism. Nevertheless, such an exercise of putting together information could serve a useful function of organising a social audit. This could help, say, scattered members of fishing communities that are adversely affected by pollution-related fish mortalities to organise themselves.

Democratic approach

This is a golden age for those fascinated by knowledge. And Wikipedia is a triumphant manifestation of the age, a progressive enterprise of good-faith collaboration with the noble objective of making all knowledge available to people all over the world. The English Wikipedia has taken giant strides towards such a goal. The key to this success of science has been the rejection of all authority other than empirical facts and logical inferences, and its aim is to engage all those interested in knowledge regardless of their social, economic or educational background. It is this democratic approach that has facilitated the rapid accumulation of knowledge. Yet there are continual attempts by so-called experts to monopolise knowledge.

It is the duty of true lovers of knowledge to resist such attempts. Knowledge has a vast canvas. Our environment, our social settings are legitimate subject matters of knowledge and every citizen can be involved in nurturing it. Wikipedia is an important step in the direction of bringing on board all citizens in the pursuit of knowledge. The ability of the Wikidata facility to bring together knowledge scattered in multiple Indian languages is one manifestation of this progressive development. All of us Indians should join hands in developing a reliable understanding of the nature around us and of our society, polity and economy. This enterprise of taking Wikipedia to the grassroots would be a worthy contribution to the cause of nation building.

For more details visit http://editors.cis-india.org/a2k/news/scroll.in-february-6-2016-madhav-gadgil-why-arent-indians-using-wikipedia-to-hold-the-government-to-account

UNICEF & Nasscom Foundation Workshop on Child Online Protection

praskrishna — 2016-02-14T11:01:15Z

Jyoti Panday attended UNICEF & Nasscom Foundation Workshop on Child Online Protection (COP) held on 8 February 2016 at Hotel Claridges in New Delhi.

The workshop was organized to raise awareness of the Child Online Protection and the UNICEF -International Telecom Union COP Guidelines for Industry. The COP Guidelines offer general recommendations for industry on protecting children's safety when using ICT technologies. The guidelines also provide a sector specific checklist that recommend actions to respect and support children's rights. Recommendations are provided for mobile operators, ISPs,content providers, online retailers and app developers,UGC interactive and social media service providers, national and public service broadcasters, hardware manufacturers, OS developers and app stores.

At the workshop the preliminary findings of the Rapid Assessment on Child Online Protection in India, carried out by UNICEF was shared. The discussions were structured as the beginning of a dialogue on Children and Internet with the private sector and other stakeholders and to discuss the incorporation of children’s rights dimensions into key ICT industry initiatives on COP. I participated in the panel discussions on the current scenario on child online protection in India and the role of the industry. I raised the issue of lack of transparency in blocking and taking down content online that deemed is harmful for children.

See the Concept Note
Click for the Agenda

For more details visit http://editors.cis-india.org/internet-governance/news/unicef-nasscom-foundation-workshop-on-child-online-protection

Agenda: UNICEF & Nasscom Foundation Workshop on Child Online Protection

praskrishna — 2016-02-14T10:46:26Z

For more details visit http://editors.cis-india.org/internet-governance/blog/agenda-unicef-nasscom-foundation-workshop-on-child-online-protection

Concept Note: UNICEF & Nasscom Foundation Workshop on Child Online Protection

praskrishna — 2016-02-14T10:16:34Z

For more details visit http://editors.cis-india.org/internet-governance/blog/concept-note-unicef-nasscom-foundation-workshop-on-child-online-protection

India Sets Strict New Net Neutrality Rules

praskrishna — 2016-02-11T01:53:19Z

In India, advocates of net neutrality have welcomed new rules by the telecom regulator that have blocked efforts by Facebook to offer free but limited access to the web in the country’s fast growing Internet market.

The article by Anjana Pasricha was published in Voice of America on February 9, 2016. Sunil Abraham was quoted.

In a widely awaited ruling, the Telecom Regulator Authority of India (TRAI) said on Monday that “no service provider shall charge differential pricing on the basis of application, platforms or websites or sources." It will impose penalties of $735 a day if the regulations are broken.

Kiran Jonnalagadda, who was among a group of 10 that launched an impassioned campaign called Save the Internet, says they have won a “fabulous” victory against large corporations to ensure equal web access for millions.

“We were up against the most powerful companies in the world, we had no chance of fighting Airtel last year, we had no chance of fighting Facebook. I think the only reason it worked is that we were on the side of facts, the opposition was not,” says Jonnalagadda.

Debate on Airtel

The campaign on net neutrality snowballed into a nationwide public debate after an Indian telecom company, Airtel, launched a marketing platform last April on which it planned to offer customers access with no data charges to certain Internet services and sites.

In recent weeks, the focus turned to “Free Basics”, a service being offered by Facebook on mobile phones to a handful of sites in areas such as communication, healthcare, and education.

Saying it wanted to vastly expand Internet access in poor, rural areas, Facebook had launched a massive advertising campaign in support of the platform. Only about 300 million in the country of 1.2 billion people have access to the net, many just through mobile devices.

But campaigners slammed Free Basics as “poor Internet for poor people” and said it would create a “walled garden” in which Facebook would control the content it offered users. Leading Indian technology entrepreneurs and university professors also called on the government to guard against attempts by Internet giants to turn the country into a “digital colony.”

Many of them have applauded the regulator’s move to strengthen net neutrality.

Ban on differential pricing

However, some are raising questions about the the complete ban on differential pricing announced by the regulator. That includes the Bangalore-based Center for Internet and Society research group, which says India has put in place the most stringent net neutrality regulations across the world. Its executive director, Sunil Abraham, says TRAI cited the examples of the Netherlands and Chile, but the ban on differential pricing in those countries is not as absolute as the one notified in India.

“We think that if proper technological safeguards and other market safeguards are put in place, it would be possible to have both — to have rapid growth in Internet access and reduced harm that emerge[s] from network neutrality violations,” says Abraham.

Indeed, the last word may not have been said on net neutrality in India as big telecom operators are expected to mount legal challenges to the regulator’s ruling in the coming months.

Expressing disappointment with India’s ruling, the Cellular Operators Association of India has called the ban on differential pricing a “welfare reducing measure” that could block an avenue for “less advantaged citizens to move to increased economic growth and prosperity by harnessing the power of the Internet.”

In a statement, Facebook has said “we will continue our efforts to eliminate barriers and give the unconnected an easier path to the Internet.”

But after having tasted victory, the volunteers at Save the Internet, who have grown from about 10 to 100 in the last year, have already set their sights on another aspect of net neutrality besides differential pricing.

“The campaign is not going to retire because this is not the end of it. There is also discrimination on the basis of speed, which the regulator has not taken up yet,” says Jonnalagadda.

For more details visit http://editors.cis-india.org/internet-governance/news/voice-of-america-anjana-pasricha-february-9-2016-india-sets-strict-new-net-neutrality-rules

India bans Facebook’s ‘free’ Internet for the poor

praskrishna — 2016-02-10T02:53:49Z

India’s telecom regulator said Monday that service providers cannot charge discriminatory prices for Internet services, a blow to Facebook’s global effort to provide low-cost Internet to developing countries.

The article by Annie Gowen was published in Washington Post on February 8, 2016. Sunil Abraham gave inputs. The article was also mirrored by NDTV.

Facebook’s “Free Basics” program provides a pared-down version of Facebook and weather and job listings to some 15 million mobile-phone users in 37 countries around the world.

When it debuted in India in April, however, Free Basics immediately ran afoul of Internet activists who said it violated the principle of “net neutrality,” which holds that consumers should be able to access the entire Internet unfettered by price or speed.

On Monday, the Telecom Regulatory Authority of India agreed, prohibiting data service providers from offering or charging different prices for data — even if it’s free. The Free Basics program has run into trouble elsewhere in the world recently — with Egypt banning it and Google clarifying that it pulled out of the application during a testing phase in Zambia.

In a statement, Facebook said that while the company was “disappointed with the outcome, we will continue our efforts to eliminate barriers and give the unconnected an easier path to the Internet.”

In an interview before the ruling, Chris Daniels, Facebook’s vice president for Internet.org — the umbrella organization of the global effort — said India’s negative reaction has been “unique versus other markets we’ve seen. We’ve been welcomed with open arms in many countries.”

Facebook chief executive Mark Zuckerberg launched the program to great fanfare in 2013, partnering with other international tech firms on a mission to connect the 4 billion people in the world without Internet access — which he says is a basic human right.

India has 300 million mobile Internet users but still has close to 1 billion people without proper Internet access. But it is second only to the United States in number of Facebook users, with 130 million, with vast expansion potential as Facebook works to increase its user base beyond the developed world.

Yet the Free Basics program was controversial from the start in India, where critics accused Facebook of creating a “walled garden” for poor users that allowed them access to only a portion of the web that Facebook controlled.

Dozens of well-known tech entrepreneurs, university professors and tech industry groups spoke out against it, saying that the curated app, with its handpicked weather, job and other listings, put India’s scrappy start-ups and software developers at a disadvantage.

On Monday, Vijay Shekhar Sharma, the founder and creator of India’s payment application PayTM, applauded the regulator’s move.

He had been among the program’s fiercest critics, dubbing Free Basics “poor Internet for poor people” and comparing Facebook’s actions to that of British colonialists and their East India Co.

“India, Do u buy into this baby internet?” Sharma tweeted in December. “The East India company came with similar ‘charity’ to Indians a few years back!”

“In a country like India that’s just taking off, it’s important that there is an equal playground for every app developer,” he said in an interview.

In December, India’s regulator put out a position paper on differential pricing and asked for public comment on whether such programs were fair.

In response, Facebook launched a public relations blitz, with television and newspaper advertisements, billboards and an opinion piece by Zuckerberg in the Times of India in which he argued against criticism that the social-media giant was providing the service simply to expand its user base.

Facebook also engineered a prompt to users that sent “robo” letters of support for Free Basics to India’s telecommunications regulator. The regulator, flooded with form letters, was not amused.

Facebook’s behavior may not have helped its cause, some analysts said.

“Facebook went overboard with its propaganda [and] convinced ‘the powers that be’ that it cannot be trusted with mature stewardship of our information society,” said Sunil Abraham of the Center for Internet and Society in Bangalore.

Yet David Kirkpatrick, the author of “The Facebook Effect,” says that Zuckerberg is determined to see the program succeed.

“Facebook is relentless,” he said. “Zuckerberg has said from the beginning his goal is to make the world more open and connected. And that’s a phrase he continues to repeat 10 years later.”

The regulator had asked Facebook, and its local telecom partner, Reliance Communications, to suspend Free Basics’ operations during the public comment period. But the social-media giant and its partner appeared to flout the suspension order, with the program continuing to be operational on Reliance SIM cards.

A spokesman for Reliance earlier said that the applications was in “testing mode” and that it was not commercially promoting the product.

The regulatory body said Monday that anybody violating the order in the future will be subject to a fine of about $735 a day. It will return to review the policy in two years to see if it is effective.

For more details visit http://editors.cis-india.org/internet-governance/news/washington-post-annie-gowen-february-8-2016-india-bans-facebooks-free-internet-for-the-poor