Centre for Internet and Society

Technology in Government and Topics in Privacy

praskrishna — 2013-12-27T10:20:33Z

Malavika Jayaram is a speaker at an event organized by Data Privacy Lab at CGIS Cafe, Cambridge Street, Harvard University Campus. She will speak on Biometrics in Beta – India's Identity Experiment on December 9, 2013.

Technology in Government (TIG) and Topics in Privacy (TIP) consist of weekly discussions and brainstorming sessions on all aspects of privacy (TIP) and uses of technology to assess and solve societal, political, and government problems (TIG). Discussions are often inspired by a real-world problems being faced by the lead discussant, who may be from industry, government, or academia. Practice talks and presentations on specific techniques and topics are also common.

Abstract of the Talk

India's identity juggernaut - the Unique Identity (UID) project that has registered around 450 million people and is yet to be fully realized - is already the world's largest biometrics identity scheme. Based on the premise that centralized de-duplication and authentication will establish uniqueness and eliminate fraud, it is hailed as a game changer and a silver bullet that will solve myriad problems and improve welfare delivery, yet its conception and architecture raise significant concerns. In addition to the UID project, there is a slew of "Big Brother" systems that together form a matrix of identity and surveillance schemes: the UID is intended as a common identifier across this matrix as well as other public and private databases. Indian authorities frame Big Data as a panacea for fraud, corruption and abuse, without apprehending the further fraud, corruption and abuse that joined up databases can themselves engender. The creation of a privacy-invading technology layer not simply as a barrier to online participation but to social participation writ large is not fully appreciated by policy makers. Malavika will provide an overview of the identity landscape including the implications for privacy and free speech, and more broadly, democracy and openness.

Malavika Jayaram

Malavika is a Fellow at the Berkman Center for Internet and Society at Harvard, focusing on privacy, identity and free expression, especially in the context of India's biometric ID project. A Fellow at the Centre for Internet and Society, Bangalore, she is the author of the India chapter for the Data Protection & Privacy volume in the Getting the Deal Done series. She is one of 10 Indian lawyers in The International Who's Who of Internet e-Commerce & Data Protection Lawyers directory. In August 2013, she was voted one of India's leading lawyers - one of only 8 women to be featured in the "40 under 45" survey conducted by Law Business Research, London. In a different life, she spent 8 years in London, practicing law with global law firm Allen & Overy in the Communications, Media & Technology group, and as VP and Technology Counsel at Citigroup. During 2012-2013, She was a Visiting Scholar at the Annenberg School for Communication, University of Pennsylvania.

Click to read more on the event originally published by Data Privacy Lab here.

For more details visit http://editors.cis-india.org/news/technology-in-government-and-topics-in-privacy

Technology for Accessibility in Higher Education

praskrishna — 2012-01-29T12:37:41Z

Nirmita Narasimhan wrote in the journal published by Indian Institute of Management, Bangalore

For more details visit http://editors.cis-india.org/accessibility/technology-for-accessibility

Technology Evangelists and Religious Evangelists — A Talk by Katherine Sydenham

praskrishna — 2012-09-04T10:44:34Z

Katherine Sydenham from the University of Michigan School of Information will deliver a lecture at the Centre for Internet & Society office in Bangalore on August 10, 2012, from 5.00 p.m. to 6.30 p.m.

Abstract

The current investigation explores the possibility of comparison of techniques used by technology evangelists and religious evangelists. The study sought informants from three major categories: proprietary software evangelists, proponents of Free and Open Source Software (FOSS), and religious evangelists of several religious traditions. A preliminary analysis of qualitative data indicates that there are enough similarities in strategies used by members from each group to make the inquiry relevant. Early data also reveal significant differences in each group´s strategy that may inform and shape future efforts on behalf of technology evangelists to reach a wider audience for their products.

Katherine Sydenham

Katherine is a doctoral student at the University of Michigan School of Information. Her research in the Information and Communication Technologies and Development (ICTD) field focuses on technology adoption by marginalized communities. Her background is in Religious Studies and Library and Information Science. Her summer internship at Microsoft Research is exploring the strategic similarities between technology evangelism and religious evangelism.

Click here to read more about Katherine

For more details visit http://editors.cis-india.org/openness/technology-evangelists-religious-evangelists

Technology Culture and Events in South East Asia — A Presentation by Preetam Rai

praskrishna — 2012-12-19T12:25:29Z

Preetam Rai who works with nonprofits, startups and educational institutions will do a small presentation cum discussion at the Centre for Internet & Society, Bangalore on December 18, 2012, from 5.00 p.m. to 6.30 p.m.

In 2012, Myanmar hosted one of the largest open technology event with over 5000 attendees joining the Barcamp Yangon. Every month, Cambodian youth put together dozens of self-initiated peer learning events and actively use social networks to recruit participants. Thais are creating physical spaces where social entrepreneurs and developers collaborate with each other.

Join us to explore these trends and how they are helping change South East Asia. Learn how the technology enthusiasts are ignoring past national antagonism and traveling across borders to connect with peers.

We will introduce you to events and spaces(coworking spaces, hackerspaces) that you can join in to explore this activity first hand when you are traveling through the region.


Participants from several South East Asian countries at BlogFest 2012 in Cambodia.

Preetam Rai

Preetam Rai helps put up technology and educational events in South East Asia. He works with nonprofits, startups and educational institutions helping them connect better with their audiences. He was the South East Asian Regional Editor at Global Voices Online, a social media aggregation project initiated by the Berkman Centre for Internet and Society. He is on twitter at @preetamrai.

VIDEO

For more details visit http://editors.cis-india.org/internet-governance/events/technology-culture-and-events-in-south-east-asia

Technology Business Incubators

praskrishna — 2015-07-25T15:41:53Z

For more details visit http://editors.cis-india.org/internet-governance/blog/technology-business-incubators.pdf

Technology and Gender Based Violence

praskrishna — 2014-12-09T16:32:34Z

Rohini Lakshane was a speaker at this event organized by the Bachchao Project on November 24, 2014. Rohini spoke about various strategies that women use to respond to online harassment, such as reporting the abuser, and enlisting support from online followers, or friends or family in order to deal with the abuser.

Click to download the event report (PDF).

Date : 25/11/2014
Time : 6:15pm to 8:15 pm
No. of attendees : 14 ppl
Organisations Involved: The Bachchao Project , CIS , Amnesty International , Breakthrough , Take Back the Tech.Venue : Center for Internet and Society , Domlur

The Bachchao Project is a community effort to build Open Source Technologies with the following aims :

1. Personal Safety with focus on women.

2. Empowering prevention of Gender Based Violence.

3. Enabling fight against Gender Based Violence.

On 25th November we honored the UN’s “ End Violence against Women” day by conducting an event where we invited various NGOs and experts to come join us in our effort by :

1. showcasing how technology has been used to fight gender based violence

2. talk about how technology has added more mediums for gender based violence

3. And discuss how we could make better solutions to fight .

Talks given :

A show case of The Bachchao Project initiatives :

Speakers : Chinmayi S K , Ankitha Herurkar and Yogesh Londhe.

The Bachchao Project talked about their applications : ( thebachchaoproject.org)

Bachchao - A distress application used to send SOS msgs and record evidence in case of a distress
Pehara - A community monitoring system. Which sends distress and alert information in case of any distress reported by anyone in the community to friend , family and the police
i-rode : An Application used to rate public transit and display the safety of a public transit.
Gender Sensitivity of public space : an initiative to provide an interface to rate gender sensitivites of public spaces based on certain questions.
readytoreport.in, an initiative by Amnesty International :

Speaker : Gopika Bashi

Gopika Bashi from Amnesty International spoke about their effort to educate and encourage women to file an FIR when an incident occurs to them . readytoreport.in is a website which educates about all the legal option and the rights of a abused .It also provide answers to their minor questions.

How Breakthrough is using technology to solve problems :

Speaker : Manoj M

Manoj spoke about two of the many initiatives breakthrough has undertaken .

Board the Bus Campaign : This was a gamification solution used by breakthrough to encourage using public transport by women. Where in for every action the woman takes they were given some points which could be

converted into incentives.

Trainer App : This was used to interact with the various trainer at breakthrough who conduct sexual harassment seminars in various States of the country.

Online Harassment in the Indian context :

Speakers :(Rohini Lakshane and Chinmayi S K )

The speakers talked about various forms of Online Harassment . They spoke about the various contextual forms of Harassment in india because of the cultural practices . That included not understanding consent and not understanding the online spaces are an extension of Physical spaces.

Rohini spoke about various strategies that women use to respond to online harassment, such as reporting the abuser, and enlisting support from online followers, or friends or family in order to deal with the abuser. Very few women take legal recourse due to lack of faith in the law, or the time-consuming, emotionally taxing and financially draining nature of legal processes, or negative experiences with law enforcement and the police. Rohini also spoke about how laws don’t necessarily take into account the consent of women and that there are grey areas where it is difficult to distinguish between sexual expression, obscenity and pornography using the existing legal framework in India.

Chinmayi also spoke about take back the tech and how it is fighting online harassment.

Discussion Takeaways :

Panelists :

Ushashri TS - MD , Manhattan Associates , India

Gopika Bashi -Women's Rights Researcher & Campaigner at Amnesty International India

Rohini Lakshane - Researcher at the Centre for Internet and Society

Manoj M - Media and technology Consultant at breakthrough

“one plug fits all” - might not be a adage that might not be applicable for technology solutions in gender based violence
Response of the application or the device needs to be time bound depending upon the application need not be real time always
Application for crisis should be time bound , should consider the limitations like battery and should provide as much accuracy in terms of location.
Technology should take into consideration environments ( rural vs urban) , Cultural tendencies and interactions .
Applications needs to simple to use to make it universal
Validation should be an important part of the technology since there is a chance of a lot of garbage data .
Attitudinal changes will support the usage of technology in a proper way esp in a country like India .
Similar apps for the same purpose without seriously considering the quality of service and sustainability can be harmful .
Everything cannot be an application .
Technology needs acts like a service provider in solving the issues.
There is need and use of technology in counselling and education.
Some technologies should not be done like online FIR since then the authorities might shy away from responsibilities. But some people might have a need for such technologies hence the implementation and validation must be thought through. Also the police would not welcome digital avenues to file FIRs. This is because they try to gauge if the complaint is false by speaking with a complainant who pays a visit to the police station. This is their way of weeding out false and frivolous complaints, and sometimes of thwarting genuine complaints because more FIRs mean more work for the police. They lose this option when FIRs are submitted through digital channels.

Harass Map Egypt is an good example of how technological projects should be implemented with 1000 volunteers working on ground tirelessly to ensure the repeated mapping and stopping of street harassment.

For more details visit http://editors.cis-india.org/internet-governance/news/technology-gender-based-violence

Technological beasts like Facebook, Orkut, YouTube & Google impossible to control

praskrishna — 2011-12-13T03:25:03Z

They were places that let you be: to chat with buddies, exchange photos and plan parties. The rules of engagement were loose, voyeurism passed off as curiosity, vanity as sharing and gibes as friendly banter.

Becoming the voice of a generation was never the agenda. Neither was toppling governments or inciting riots. But technological beasts are impossible to tame. And social networking sites (SNWs), made up of millions of lives, have morphed into the most unpredictable monster yet.

What started as online hangouts, have become a melting pot of opinions and ideas. Facebook, Orkut, YouTube and Google+, enjoy power of the collective, bolstered by technology that allows real-time interaction and blurs physical distances. The effect has shaken up the world: Wall Street to West Asia.

But the government ought to have been smarter than to call the biggest social media intermediaries, Yahoo, Google, Facebook and Microsoft, into a closed door meeting and force stricter rules. The news leaked, and the beast became angry. Social network users have gone into a frenzy to protect their rights.

Kapil Sibal, communications minister, held a press conference to highlight the kind of user-content that the government opposes. He clarified the government wants pre-screening not censoring. But SNW followers have paid no heed. For any external control taints the idea of an online hangout.

But one can't wish away perverseness. And Sibal is not completely wrong, there is plenty of it on SNWs. The question is, who should take it down? Users, hosts or the government?

Extra Rules Not Required

The country has not been running without cyber laws. So why invent new ones for the social media? "Rules are already in place, the Information Technology Act, 2000 and Information Technology Rules, 2011, which allow anyone, including the government, to take a legal recourse," says Pawan Duggal, advocate in the Supreme Court of India and a cyber law expert.

Section 2(1) of IT Act defines an "intermediary" as any person who on behalf of another person receives, stores or transmits a message or provides any service with respect to that message. By this definition, an intermediary is just a messenger. SNWs, internet service providers and web hosts fall in this category.

Changes and additions to the IT laws have already made their job tough. SNWs are responsible for taking down all potentially problematic content as and when requested. There is a time limit too: 36 hours to respond to such a request. If an SNW refuses to do so, it can be dragged to the court as a co-accused.

Duggal says that web hosts can be prosecuted if they create unlawful content, incite and encourage unlawful activities, or fail to remove illegal content despite it being brought to their notice. So why does the government suddenly want more rules for them?

Asking for the Moon

No one's denying the need for regulation. And SNWs have good regulators: millions of users. If even one finds a post offensive, he or she can report abuse. The nomenclature may be different, but every host of user-generated content has this option.

The problem is there's no scale to measure what offends sensibilities. There's a list of items that are considered illegal but they are not defined. For instance, "harmful to minors", makes the cut, but what qualifies as harmful is unclear. Even pornography is not defined by Indian laws.

This is why the government may not be wrong to be on tenterhooks. But its solution to the problem is untenable: both conceptually and technologically. "A pre-screening mechanism is not impossible. Tools and algorithms to monitor social media content are constantly evolving. But considering the scale of FB, YouTube, Twitter, etc, it will definitely affect real-time interaction," says Shree Parthasarathy, senior director, enterprise risk services, Deloitte, a consultancy.

Numbers corroborate the view. In India itself, there are almost 43 million users on Facebook, 3.6 million on Google Plus and 3.5 million on Twitter. Worldwide, YouTube uploads more than 48 hours of video every minute. Imagine an army of employees monitoring each post by referring to a catalogue of words considered unacceptable and a repository of images that are deemed inappropriate or offensive.

"The question is not whether it's possible but whether it's appropriate. Such a move will require extensive investment in infrastructure," says Parthasarathy.

Advith Dhuddu, founder of AliveNow.in, a social media firm based in Bangalore, says: "Technology doesn't understand sentiments or sarcasm. It won't distinguish between a porn clip or a video on sex education." Further, even if India decides to monitor content within the subcontinent, it cannot control what's created outside of the country.

Anti-intermediary Legacy

India has never been a favourite among web hosts. IT laws here have always been stricter than in the West and despite amendments, the burden of responsibility on intermediaries is high. "If pre-screening kicks in, web hosts will not be able to claim they did not know about any contentious material on their sites as they will have a seal of approval. This will undermine the sites' legal immunity, a big worry for web hosts," says Sunil Abraham, executive director of the Centre for Internet and Society (CIS).

Outside India, there's differential treatment for different kinds of intermediaries, the principles of natural justice are implemented and there are options for counter notices and notifications. For instance, in Brazil, as per a draft bill, if someone sends three fraudulent take-down notices, he will not be allowed to send a take-down notice again for a year.

Before 2008, things in India were worse. Intermediaries were liable for their user's content. This led to the arrest of Bazee.com chief, Avnish Bajaj, in connection with the sale of the infamous DPS Noida MMS clip CD on the website.

Post the Bazee.com fiasco, IT laws have been amended. But according to Abraham, "There is still no principle of natural justice, no differentiation between different types of intermediaries and no penalty for abusing."

No wonder social media is over cautious. An unpublished report by the CIS claims intermediaries err on the side of caution and "overcomply" when take-down notices are sent. The researcher sent fraudulent notices to seven intermediaries, including prominent search engines and hosts, identifying specific user-generated material as offensive.

"Of the seven intermediaries to which take-down notices were sent, six over-complied...Not all intermediaries have sufficient legal competence or resources to deliberate on the legality of an expression, as a result of which, intermediaries have a tendency to err on the side of caution," says the report.

No Muzzle, Just Checks

The bottom line is: government control will take the fun away from SNWs. Imagine an invisible monitoring authority checking out pictures of a party before your friends and family can. It is creepy. It also hints at repression, of the kind China specialises in. No thank you, we are not competing in this department.

Some people believe the government doesn't intend to censor SNWs, it just goofed up on the communication. "Sibal is right in saying that obscenity in real and cyber space is the same. He bungles when he puts an insult to the Prophet, Sonia Gandhi and Manmohan Singh in the same bracket. Had he put the debate in a different form, citizens might have appreciated that he's desperately trying to do a good job," says sociologist Shiv Vishwanathan.

If that's true, government officials can start a page: "I like social networks". That is a language we all understand.

This article by Sunanda Poduwal & Kamya Jaiswal was published in the Economic Times on December 11, 2012. Sunil Abraham was quoted in this. Read the original here

For more details visit http://editors.cis-india.org/technological-beasts-impossible-to-control

Technical Community

praskrishna — 2014-04-22T11:46:48Z

Technical Community

For more details visit http://editors.cis-india.org/home-images/TechnicalCommunity.png

Technical Aspects of UID: A Public Talk

praskrishna — 2011-04-04T07:23:15Z

Prof. K Gopinath from Indian Institute of Science and Sunil Abraham from the Centre for Internet and Society will give a lecture on the technical aspects of UID on 20 October 2010 at the Centre for Internet and Society in Bangalore.

Prof. Gopinath and Sunil Abraham will give a lecture on the technical challenges in realizing UID-like systems. Given the publicly available information, the speakers will evaluate the realizability of an online pan-India UID system and identify some issues that may need to be addressed.

About Prof. K Gopinath

K Gopinath is a professor in computer science and automation at the Indian Institute of Science in Bangalore. His research interests are in operating systems and related systems such as security. To know more about Prof. Gopinath, visit his homepage.

About Sunil Abraham

Sunil Abraham is the executive director of the Centre for Internet and Society (CIS),in Bangalore. He is the founder of Mahiti, a social enterprise aiming to reduce the cost and complexity of information and communication technology for the voluntary sector by using free software. For three years, Sunil also managed the International Open Source Network, a project of United Nations Development Programme's Asia-Pacific Development Information Programme, serving 42 countries in the Asia-Pacific region.

VIDEOS

For more details visit http://editors.cis-india.org/events/technical-aspects-of-uid

Techblog 50

praskrishna — 2015-10-13T17:04:59Z

Tech Blogs

For more details visit http://editors.cis-india.org/home-images/Techblog50.png

Tech-savvy students given tips to enter IT field

praskrishna — 2014-02-02T16:48:47Z

Students from any academic background, but having computer knowledge and common sense, can land a job in the IT sector, said U B Pavanaja, programme officer (Indian languages) at Centre for Internet and Society (Bangalore).

The article published by the Times of India on January 31, 2014, quotes Dr. U.B. Pavanaja.

Conducting a session on 'How to get placed in IT sector' organized by Centre for Proficiency Development and Placement services (CPDPS) here on Thursday, he said: "Students of any stream can be an expert in the IT sector. But (s)he must be well aware about IT sector and should stay updated to sustain there," he said, adding: "The ever-growing IT sector offers many opportunities. Around 90 lakh job opportunities are created every year. The sector's contribution to the nation's economy stands at 7.5%."

Speaking on the pre-requisites to land jobs, Pavanaja said: "One need not necessarily have high technical skills for that. All they need is an ability to work on the required skills."

"IT is being applied in almost all fields. Graduates and PU or diploma holders can also land jobs in IT. Those having writing skills, and also having minimum computer knowledge, can also be hired as content writers," he said, citing examples.

Speaking on mobile technology and its applications, he said, "Nearly 70% of 'likes' on a popular video-sharing website are done through cellphones. Mobile technology is a fast developing sector. Numerous applications are being developed and added on a regular basis. Compared to software, mobile apps are ease and less expensive to develop. With good knowledge, mobile apps can be developed even at home."

CPDPS director Niranajana Vanalli said the talk was organized to help IT job aspirants be industry-ready.

For more details visit http://editors.cis-india.org/news/the-times-of-india-january-31-2014-tech-savvy-students-given-tips-to-enter-it-field

Tech Talk: Landscape of Wireless Communications & Electromagnetic Spectrum

praskrishna — 2014-05-07T08:12:54Z

The Centre for Internet and Society (CIS) welcomes you to a talk by A. Radha Krishna on April 28, 2014, 2 p.m. to 5 p.m. at its office in Bangalore.

Radha Krishna's talk will focus on:

The various wireless communication technologies like Bluetooth, Zigbee, Zwave, WiFi, IoT, HomeRF, RFid, NFC, RuBee, connected car, V2V, V2I, V2R, 2G, 3G, 4G, x10, Insteon, JenNetIP, Wireless USB, microwave communication, satellite communication, Iridium, ameture radio, DVB-T, H/NGH, SH, AM, FM, NTSC, TV-Band Devices, cordless phones, RC toys, remote door lock of cars, etc.
Touch upon lasers and fiber optic communications.
Discuss licensed/unlicensed/reserved bands of electromagnetic spectrum.
Some of the challenges to use other frequencies of electromagnetic spectrum.

A. Radha Krishna

A. Radha Krishna is an Architect working in Alcatel-Lucent with 15 years of experience in embedded, consumer electronics, and telecom domains. He is also a long time Wikimedian and acted as Wikimedia Bangalore SIG chair for about 1.5 years. He is also part of NASSCOM initiative to reduce the gap of skills of Engineering students to Industry need. He is working on a Telecom course which could be part of curriculum in Engineering colleges all over India from 2015.

Presentation Material

View more presentations by Radha Krishna here.

Snacks and high tea will be served at 5.00 p.m.

For more details visit http://editors.cis-india.org/events/tech-talk-landscape-of-wireless-communications-and-electromagnetic-spectrum

Tech Law Forum

praskrishna — 2015-04-03T16:34:31Z

For more details visit http://editors.cis-india.org/internet-governance/blog/tech-law-forum.docx

Tech Law Form @ NALSAR

praskrishna — 2015-04-03T16:36:01Z

The event was organized by NALSAR University of Law, Hyderabad on March 7 and 8, 2015. Geetha Hariharan participated as a speaker. She gave a lecture on Perspectives on Internet Governance.

For more info on the event click here.

For more details visit http://editors.cis-india.org/internet-governance/news/tech-law-forum-at-nalsar

Tech for the blind: How app developers can help end the ‘disturbing touchscreen trend’

praskrishna — 2016-10-10T12:46:15Z

At their introduction, touchscreens was so refreshing and how we had rushed to get those touch devices. Meanwhile, there was a separate world that came crashing down with the advent of touch enabled phones. Just like me, I’m sure not many may have thought how touchscreens almost ended the messaging ability of visually impaired. Now, with services moving from phone calls to online (services and apps), it’s getting more difficult.

The article by Naina Khedekar was published in First Post on October 10, 2016.

We met Nirmita Narasimhan, a Policy Director at The Centre for Internet and Society (CIS) in Bengaluru, who has been instrumental in putting in place policies such as the copyright to benefit visually impaired. Nirmita is visually impaired herself, but that didn’t stop her from completing her law from Delhi University, and alongside she also completed her MA, M.Phil and PHD. While she is not writing policies or engaged in her passion for classical singing, she is busy playing a full time mom to two sons. But, it wasn’t easy, as back in 1995, when she was planning to pursue higher studies there weren’t many digital resources, and the ones like JAWS carried an outrageous price tag of $1000!

Lack of digital resources and struggle to study

Nirmita grew up in Delhi and it was at the age of nine that she started developing the vision problem. Her vision kept deteriorating and as a student in a mainstream school, she struggled with studies. Her parents had to read out everything to her; and there was also a stage when she used to enlarge everything and photocopy it. But, she finished her 10th and 12th grades with the help of a writer, and without any resources for electronics or digital books.

She then went on to learn German. However, soon realised that a translator cannot be dependent on someone else to read and look at the dictionary at all times. “You can’t have a career as a translator or interpreter if you need someone who knows German to constantly sit beside you and read to you all the time,” she explained. So, that put an end to her German sojourn.

She then decided to study law, and says, probably was one of the only students to have passed without reading a single book from the library. She relied on notes and had to choose 5-6 questions as each answer needed a lot of reading. She completed law from Delhi University and simultaneously pursued per passion for music.

It was after that reality dawned when no one was ready to offer her a job. After knocking all doors, from top firms to single advocates, she found it very difficult. She then started working for a blind advocate, but it wasn’t real work and she wasn’t getting paid for it. She later moved to Bengaluru, and after some research work with a law firm, she joined CIS.

“CIS was a turning point. So, all the problems that I faced are the ones I want to fix, she said.

Introduction to software that could read out to users

It was in her final year of studies around 2001, when a neighbour pointed out an article that spoke about a new software that reads out to users at the National association for the blind. Nirmita said the software was called Kurzweil 1000 wherein you could scan your books and it could read out to you. But books had to be of really good quality and the software cost Rs 50,000. After a long debate and financial crisis, she decided to go with it, as that was the only way to move ahead.

She was excited with the free CD that was bundled called Literature 3.O that had 2000 books and kept her awake nights reading these books. Later, she also started using JAWS.

‘Disturbing’ trend of touch phones

It was around 2013, when the rest of the world was planning which touch smartphone to buy, it was a disturbing trend with mobile phones at least when blind and low visually persons are concerned. “Keyboards were gone. We got touch phones and it was a nightmare. There was nothing to feel. I am not comfortable text messaging even today. There is a screen reader on Android called Talkback, which is very good, but it works above a certain version, and all devices above that are touch phones. Moreover, it isn’t quite enough when you are outdoors and the voice input just doesn’t work,” she said.

Blackberry had a QWERTY but screen reader was not that great and the iPhone wasn’t affordable, she adds. “Everyone was rushing to the market to buy second hand keyboard phones, but they didn’t support good reading technologies.

Affordable software for blind, and support from leading OS makers

Easy availability, price and customer support have been a hindrance when it comes to software to assist blind. And the next agenda for Nirmita is building just that.

In 2012, they got funding for a project to develop text to speech in Indian language and work at enhancing a screen reader dubbed non visual desktop access (NVDA). “It’s an open source project, a good solution that is scalable. People cannot afford JAWS and that will make it difficult for them to ever start using screen readers,” she added.

Moreover, support for languages is another problem. JAWS only supports English and Hindi, and is a closed system with lack of India support.

It was also a struggle earlier as the project is for a social cause and not a full-fledged company, and required special skill set as the open source works with Windows. “After a long time, we now have a team in IIT Delhi and there has been some work and improvement. Many of us have begun shifting to NVDA, and under hat project we have started undertaking training so that we can teach others. 10- 15 organisations run these training and we supports numerous regional languages including Hindi, Marathi, Konkani, Gujarati and more. So, still need refinement, but at least there’s something, she adds.

“Now, we need to scale it, improve and train more people. The software can work on Android smartphones, irrespective of the display,” she said.

While there is an app for everything, and many standalone apps have been built for the visually impaired, Nirmita calls in for universal app design. A principle that every time a product is built, designed or developed, it can be done in a way considering the blind. Yes, why a separate app, when developers can add support for the blind. Nirmita talks about the hindrances when trying to book a taxi from Ola and the inability to place orders from BigBasket. A set of standard rules could help iron out the creases. In govt procurement bills, accessibility should be made mandatory.

Google and Apple OSes lead in the market, and if these OS makers add a mandate on how the same app should also assist the blind, a lot can change. “What is specially made is useful, but if what is made in an accessible manner then there won’t be two worlds,” she adds.

Copyright policy and other initiatives

The copyright policy may mean nothing to many of us, but for people with disability it was a big turning point. Some years ago the law said you cannot convert a book into any other format for people with disability, unless you get the permission of the publisher. So, if one lakh books were published in India, only minuscule 500-600 books were converted into braille or audio formats and these were usually text books.

“We started campaigning that we have a right to read. We should be able to pick and convert any book we want. Whatever people are reading and talking in news we should be able to access it and children should get access to all such books, “she said.

Nirmita explains how this isn’t a difficult task anymore, thanks to technology. It is simpler to convert and access these books. Yes, the problem of expensive technology still exists, but she along with a tech team has also begun working on that with new affordable software that could make it affordable for all. After struggling for almost 3-4 years, it was in 2012 that the new law was passed, allowing anyone with reading disabilities to convert any book into a format that helps them.

Meanwhile, she is also working on how all websites should be accessible by all including the blind. With the emergence of e-governance, it is important for everyone to follow a standard that will help this happen. Explaining further, she said that there are standards for digital accessibility called Web Content Accessibility Guidelines (WCAG) and it came up with guidelines for Indian govt websites and a part of those dealt with accessibility. They have divided it into advisory and mandatory. And, accessibility comes under mandatory.

Another initiative involved was teaming up with Universal Service Obligation Fund (USOF) |”Whenever you pay a telephone bill, a part of it goes to USOF and they are supposed to use it for communities underserved and in rural areas. We teamed up to assist visually impaired, and a pilot scheme was launched, “she explained further. However, it was a chase for the project and the output wasn’t as they had expected.

Though copyright has solved the problem, we are still converting our own books, she added. There hasn’t been help. Opening an online digital library, wherein every time a publisher publishes a book, they can give a digital format that can help blind, which can then be shared with others.

People in villages still use Braille. There also need to be training to teach them. And, the primary way to reach in rural areas with resource centres associated with organisations. Technology has made many things simpler, and a few standards could definitely help bridge the gap.

For more details visit http://editors.cis-india.org/accessibility/news/first-post-naina-khedekar-october-10-2016-tech-for-the-blind-how-app-developers-can-help-end-the-disturbing-touchscreen-trend