Centre for Internet and Society

From Health and Harassment to Income Security and Loans, India's Gig Workers Need Support

Zothan Mawii (Tandem Research), Aayush Rathi (CIS), and Ambika Tandon (CIS) — 2020-05-19T06:57:36Z

Deemed an 'essential service' by most state governments, and thereby exempt from temporary suspension during the COVID-19 lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Zothan Mawii (Tandem Research), Aayush Rathi (CIS) and Ambika Tandon (CIS) spoke with the leaders of four workers' unions and labour researchers to identify recommended actions that public agencies and private companies may undertake to better support the urgent needs of gig workers in India.

Originally published by The Wire on April 29, 2020.

Nearly two weeks ago, news broke that a Zomato delivery worker tested positive for COVID-19 in New Delhi.

As many as 72 families in the south Delhi neighbourhood where he made deliveries have been quarantined, along with 17 other people he worked with. With the luxury of social distancing not extended to delivery workers, the incident further fuelled the apprehensions and uncertainties that they already were contending with. This was only a matter of time.

Deemed an “essential service” by most state governments, and thereby exempt from temporary suspension during the lockdown, food, groceries and other essential commodities have continued to be delivered by e-commerce companies and on-demand services including Swiggy, Zomato, BigBasket, Dunzo, Housejoy and Flipkart.

In choosing to continue operations, these companies have then rushed to enforce measures to put customers at ease. Such measures have included no-contact deliveries, card-only payments, and displaying temperature readings of workers.

Uber and Ola Cabs suspended services in most areas, and announced that in places where they are providing essential services, workers have been instructed to wear masks and observe hygiene standards.

Swiggy and Zomato announced they were communicating with workers about safety and hygiene standards. Zomato has more recently announced that the company is making the Aarogya Setu app mandatory for workers to receive orders.

Relief funds have been set up— donations to these funds continue to be solicited from the public and company executives have made grandiose gestures of contributing their salaries to these funds.

Stark reality

The situation on the ground, however, tells another story. Actions to protect workers, who are taking on significant risks, have been far less forthcoming than those for customers. Workers are also bearing the brunt of arbitrary surveillance measures, like being asked to download the Aarogya Setu app, in addition to scrutiny they are placed under regularly. No such surveillance measures have been placed on customers. The priorities of on-demand service companies are clear: protect the bottom line at the expense of vulnerable workers.

In the absence of any concerted support from the companies, service workers could have looked to the state for relief. None has been forthcoming. Government action has pegged the targeting of relief works and services to those currently eligible for welfare programs and registered under its various schemes. Most gig workers, if not all, are ineligible as a result of the arbitrary conditions underlying these schemes.

We spoke to the leaders of four unions — including the Indian Federation of App-based Transport Workers (IFAT) and the Ola and Uber Drivers and Owners’ Association (OTU)– who represent gig workers across the country about the risks and vulnerabilities that they are having to contend with.

The precariousness characterising gig work could not be starker. A summary of the discussions can be found here, while the recommendations emerging from these discussions have been shared with government officials and company representatives and can be found in full here.

Below are some of the key recommendations that emerged from these discussions.

Health

Many on-demand service companies have not provided workers with any personal protective equipment (PPE), not even to delivery workers who face heightened risks of exposure to the coronavirus at nearly every step of the delivery process.

Some unions had to take to distributing masks, while many other workers continue to incur repeated costs to safeguard their own health. At a later stage, Swiggy announced that workers would be reimbursed for these purchases, but the process is so tedious that workers have found it untenable.

In addition, health awareness campaigns regarding safety measures and risks were also launched very late into the crisis, and then were not in vernacular languages and could not be comprehended by most workers.

In terms of insurance, most platforms have announced financial assistance for workers who test positive for COVID-19. This is aimed at covering their hospital expenses, as well as providing a daily stipend for a limited period. However, these come short as there are no provisions for OPD consultations or even for the cost of going and getting tested (losing one day’s work and then potentially one more before the results come in).

Additionally, the difficulty and expenses of obtaining a test could place an additional burden on workers — as without proof of a positive test, workers will be unable to access this fund in the first place. This is far from the robust health insurance that must be provisioned to ensure workers’ health and safety. Some platforms have made telemedicine services available for workers and while this is a step in the right direction, it must be backed by more tangible protections like covering part of the costs incurred for treatment.

Unions demand that companies provide adequate PPE to workers free of cost —masks, gloves, hand sanitisers, and soap. If platforms continue to ask workers to log in at significant risks to themselves and their families, provision of safety equipment is the basic minimum requirement that must be met immediately. This should also include a plan to ensure workers’ access to clean and hygienic sanitation facilities, as they may not have access to these on their delivery routes.

In addition, platforms must provide health insurance cover in addition to accident insurance coverage and hospitalisation cover for COVID-19. This should include OPD consultations.

Income security and social protection

With services suspended or demand really low, gig workers have either lost their income or seen it fall drastically — delivery workers’ daily earnings are as low as Rs 150-Rs 300 for a full day’s work.

Almost a month into the lockdown, there is little clarity as to who is eligible for the funds that companies have raised, and in what manner and or what purposes it will be disbursed.

Ola Cabs has offered interest free loans to drivers for relief in the short term, while some Uber drivers have received a Rs 3,000 grant from the company. If disbursed universally this would ensure availability of some liquidity for workers, although at this stage it remains unclear if all drivers are eligible to receive the grant.

Workers and unions are afraid that this grant might only be accessible for workers with high ratings, or those who have logged longer hours especially through the course of the lockdown period. This would effectively penalise workers for going to their homes for the lockdown, or being otherwise unable to work. Unions have estimated that not more than 20 percent of workers continue to remain active through the lockdown period.

Moreover, research has shown that workers are not necessarily aware of the protections made available to them as a result of the legalese that companies couch these terms in.

To ensure income security, platforms must make direct cash transfers to all workers who have logged in for at least two weeks between January and April 2020. This should be fixed according to minimum wage standards for skilled work in each state or at Rs 1,000 per day of the lockdown, and will have to be enforced with retrospective effect.

The former should be treated as an entitlement of workers while a portion of the latter can be asked to be repaid by the workers over the course of the next year. The fiscal responsibility for the cash transfers can be shared with governments. Governments can request the data held by these companies for the transfers.

Rent and loans

Some states have announced moratoriums on house rent but again there is no explicit mention of gig workers being included in this — and in states where such a move hasn’t been announced, gig workers must continue to pay house rent without having a source of income to rely on.

On the issue of loan repayments, the RBI allowed lending institutions to grant a three-month moratorium on retail loan repayments as a part of its COVID-19 regulatory package. On the one hand, availing of the moratorium will significantly increase the loan tenure and total amount to be repaid. On the other, several gig workers have reported that the enforcement of the moratorium itself has been piecemeal outside of public sector institutions.

Here again they have to make a Faustian bargain. The government should enforce the RBI’s directive strictly so gig workers get some relief.

Further, several companies themselves have leased vehicles to workers, for which payment of EMI must be ceased through the months of March to May to allow workers some relief without requiring the return of vehicles. Currently, EMIs have only been stalled on the condition of returning vehicles.

Harassment

Workers have been subject to harassment and discrimination by the police and customers alike, making it difficult to continue work. Despite the categorisation of delivery as an essential service, companies are finding it difficult to get easy access to movement passes in bulk, which implies that workers are penalised by being unable to work even if they are available. Companies have come out to allege harassment despite clear directions to allow movement of delivery workers, which points to gaps in enforcement.

Further, frequent barricading has implied that workers are not able to complete orders without diversions despite having passes for movement. Meanwhile, companies continue to mandate door-to-door delivery so as to ensure that customers are not inconvenienced at all. In some cases, this has implied that workers have to travel on foot in barricaded areas to deliver orders.

We recommend that companies urgently set up a helpline for workers to address such issues that may arise in delivery. We also recommend that companies proactively work with the government to map hotspots and containment zones and cease delivery in such areas. Thus far, there is no indication of any such measures by companies.

Post-lockdown revival

The lockdown brings to the fore just how vulnerable gig workers are.

This is a direct consequence of the gig work arrangements structured as disguised employment. Deeming workers as independent contractors and self-identifying as technology providers, on-demand service companies have washed their hands of the responsibility of providing labour protections and social security measures despite exerting extensive control over the conditions of work (such as wages, incentives) and the manner of its dispensing (such as the standard of work, hours of work).

Governments, too, have done little to recognise gig workers although they have been added as a category of workers in the draft Social Security code. Relief measures announced by the government exclude them. However, the government needs to intervene urgently in the current situation.

Platforms are likely to recover once the lockdown is lifted —home delivery services like BigBasket and Grofers have already seen their businesses skyrocket.

However, there is an urgent need to rebuild on-demand work as one that isn’t merely in the service of capital. A first step to that would be to reduce commissions to 5% for at least 6 months so that workers can recover financially. The unencumbered spending to capture market share at the expense of workers needs to be curbed. Enforcing these recommendations will require a coordinated effort between governments and on-demand service companies. As consumers, it is also our responsibility to question companies that do not take on the moral responsibilities of extending adequate worker protections.

With unemployment in the country skyrocketing, it may be the case that on-demand work opens up avenues to securing work. It then becomes imperative to ensure any future of work is one that is inclusive and accounts for the systemic changes that are now impossible to ignore.

While social distancing is a choice truly available to a privileged few, we need to ensure that social protection isn’t.

For more details visit http://editors.cis-india.org/raw/gig-workers-need-support

Framing the Digital AlterNatives

Nilofar Ansher — 2015-05-08T12:28:03Z

They effect social change through social media, place their communities on the global map, and share spiritual connections with the digital world - meet the everyday digital native.

The Everyday Digital Native video contest has got its pulse on what makes youths from diverse socio-cultural backgrounds connect with one another in the global community – it’s an affinity for digital technologies and Web 2.0-mediated platforms coupled with a drive to spearhead social change. The contest invited people from around the world to make a video that would answer the question, ‘Who is the Everyday Digital Native’? The final videos received more than ~~20,000~~ 3,000 votes from the public and our top five winners emerged from across three continents!

The Digital AlterNatives Featurette (PDF, 2847 KB) is a peek into the minds of digital natives as citizen activists. The 10 featured interviews of the Digital Natives video contest finalists don't fit the stereotype of the Globalized Digital Native: Young Geeks apathetic to 'Saving the Planet'. Rather, these are affirmative citizens, young, middle aged and senior, who consider digital technology as second nature for use in personal, professional or socio-political capacities.

The 'Digital Natives with a Cause?' is a collaborative research-inquiry between The Centre for Internet & Society, India and HIVOS Knowledge Programme, the Netherlands into the field of youth, change and technology in the context of the Global South. The three-year research project has resulted in the four-book collective, 'Digital AlterNatives with a Cause?' published in 2011. Read more about the project here

For more details visit http://editors.cis-india.org/digital-natives/framing-the-digital-alternatives

FOV Podcast - Data, People, and Smart Cities

sumandro — 2015-12-02T07:54:26Z

For the second part of the Smart City podcast series, Sruthi Krishnan and Harsha K from Fields of View spoke with Sumandro Chattapadhyay on data, people, and smart cities. Here is the podcast. We are grateful to Fields of View for producing and sharing this recording.

Podcast

If the audio player is not visible above, please download the MP3 file.

Source: http://blog.fieldsofview.in/2015/11/1126/.

Smart Cities podcast series: http://blog.fieldsofview.in/category/smartcitiespodcast/.

Fields of View

Issues in urban systems and public safety and security are often referred to as ‘wicked problems’. Such problems require a diverse set of actors to come together and collaborate. We need government, academia, industry, and civil society to question, debate, discuss, and ideate together. In short, we need a dialogue in diversity. Our goal at Fields of View is to design spaces to enable such dialogues using games and simulations – tools based on research at the intersection of social sciences, art, and technology.

Website: http://fieldsofview.in/.

Twitter: @fovlabs.

For more details visit http://editors.cis-india.org/raw/fov-podcast-data-people-and-smart-cities

Figures of Learning: The Visual Designer

sneha-pp — 2015-11-13T05:33:30Z

As part of its Making Methods for Digital Humanities project, CIS-RAW organized two consultations on new figures of learning in the digital context. For a proposed journal issue on the theme of ‘bodies of knowledge’ which draws upon these conversations, participants were invited to write short sketches on these figures of learning. This abstract by Tejas Pande examines the figure of the visual designer, and emerging practices of mapmaking.

Making Methods for Digital Humanities (2M4DH) project seeks to make specific interventions around methods in the larger debates and practices of Digital Humanities, which includes producing content within the field, building a living repository of knowledge content by developing methods as well as interfaces, platforms and knowledge infrastructure, and bringing together a range of practitioners, performers and researchers from different disciplines who are not necessarily only working on the digital. As part of this project two consultations were held in Bangalore, around figures of learning in the digital context. The following is a series of abstracts for a proposed journal issue, that perform multi-media writing, bringing in artistic practice, video, sound and theoretical concepts to describe a particular practice of learning and knowledge in India and focus on a specific body, figure or person that is at the centre of that knowledge practice.

The Visual Designer

Tejas Pande

Mapping is the visual articulation of a living complex system, and locates itself at the nodes that allow for exchanges of knowledge from diverse disciplines. Over the course of history, it has come to represent exchanges of information of a very diverse nature. Commonly associated with representations of physical spaces, maps have since accommodated a growing need to chalk out relationships between spaces (physical, or temporal), ideologies, and institutions. This expanded notion of mapping has affected the way creators of maps regard the practice of mapmaking itself. Armed with a growing arsenal of tools (offline and web-based) to map such networks with, mapmaking has opened up to a host of professionals, amateurs, and anyone else with a desire to express spatial-temporal relationships.

In such contexts, it is worthwhile to ask ourselves what is the role of traditional scientists, cartographers, and visual designers, who have been responsible for assimilating knowledge and making it visually palatable for wider audiences. The role of such mapmakers is further complicated by the expanded view of the craft of designing itself. For instance, graphic designer Aris Venetikidis began appearing on social media feeds in 2012 after his contribution to TEDx Dublin as the mapmaker genius behind the redesigned prototype of the Dublin Bus system. The new visualisation was met with critical praise, but interestingly his design process had steered the original mapmaking effort into that of quasi-transportation planning. Traditional mapmakers are being forced to intimately understand flows that constitute systems they wish to represent for others. Visual studies have historically emphasized decoding information embedded in collectively-generated syntax. Increasingly, multi-disciplinary practices have forced traditional designers to refashion their role in larger processes of production. What if their role was framed in the context of not only the rules of design process and problem definition, but the institutions within whom they operate, as well?

In my opinion, these figures have come to serve as facilitators in a process of knowledge creation and sharing, and use mapmaking as their primary visual tool to form networks of exchanges. Examples drawn from emerging planning practices, especially in the urban sphere, will be used to examine the role of a mapmaker, too.

For more details visit http://editors.cis-india.org/raw/figures-of-learning-the-visual-designer

Figures of Learning: The Reader

sneha-pp — 2015-11-13T05:48:57Z

As part of its Making Methods for Digital Humanities project, CIS-RAW organized two consultations on new figures of learning in the digital context. For a proposed journal issue on the theme of ‘bodies of knowledge’ which draws upon these conversations, participants were invited to write short sketches on these figures of learning. This abstract by P.P Sneha examines the figure of the reader, and the manner in which it is redefined in as text and practices of reading are reconstituted in the digital context.

The Reader

P.P. Sneha

The reader is a common figure of learning; we are all readers of one kind or another in an abstract sense. But practices of reading and writing have changed with the advent and proliferation of the internet and digital technologies. Be it your Kindle or updates on your Twitter feed or FB page, reading and writing have both been rendered as extremely technologised processes, more so than they already were, because of the mediation of the machine at different levels. At one level it is the encounter with the screen in our daily lives, the changing materiality of the text and how that determines the practices of meaning-making. At another, we can also connect this to larger questions of textuality itself, and the nature of the ‘digital text’. So is there a new kind of reader being constructed through these changing technologies of reading and writing? Within the varied and multi-layered space that is the ‘digital’, we can revisit the understanding of reading and writing as technologised processes through an exploration of the reader as a figure of learning. This brief sketch will examine the reader as a figure of learning, and her transition to the machine reader in the digital context.

Particularly in the age of big data and excess information, and with the introduction of methods such as speed reading, machine reading, distant reading, and not reading, we are in essence being taught or forced to read a certain way. An immediate concern for a lot of traditional humanists is the loss of criticality, as they see the sudden influx of new technologies as taking away from more accepted and conventional methods of reading, such as close reading for example. But what are the practices of reading engendered by the digital? The little variations in text, tagging, marginalia, errata or the glitch that now take precedence in the way one interprets or reads a text; do they add on, fundamentally change or produce a shift in the process of meaning-making is a question to contend with. Reading as a social or collective process is one prominent aspect of this change. The sociality of reading is more pronounced in the digital context; but at the same time it also strangely obscures this with the increasing portability and customisation of devices to suit different kinds of reading needs. The role of affect in the process of reading then becomes prominent.

Questions about authorship and authority over meaning would be more than relevant in this instance too, as the individual reader slowly gets replaced by more collective methods of reading and knowledge production. Online knowledge repositories such as the Wikipedia and a several dynamic archives have fostered and actively encouraged processes of collaborative knowledge production. In a reiteration of the classic debate on the death of the author, one now finds the role of reader in the traditional sense becoming more diminished, as the text itself takes precedence in the determination of meaning, and calls for a different kind of competence from the reader. Most importantly, it also suggests a change in the understanding of text and textuality in the digital space, with the possibility of innumerable readings with the help of algorithms emerging as a new textual practice. The possibility of reading data as text also hints towards a new kind of ‘machine reader’, or reading practice completely mediated by or reliant on the machine and unverifiable by the human subject. The emergence of new fields of scholarship such as the Digital Humanities also suggest these changes, and it may be worthwhile to examine how the text and practices of reading are constituted or reconstituted in such a space.

For more details visit http://editors.cis-india.org/raw/figures-of-learning-the-reader

Figures of Learning: The Pornographer

namita — 2015-11-13T05:32:58Z

As part of its Making Methods for Digital Humanities project, CIS-RAW organized two consultations on new figures of learning in the digital context. For a proposed journal issue on the theme of 'bodies of knowledge' which draws upon these conversations, participants were invited to write short sketches on these figures of learning. This abstract by Namita Malhotra examines the figure of the pornographer, as a mixed media figure entrenched in various networks of knowledge production, circulation and consumption.

The Pornographer

Namita A. Malhotra

The figure of the pornographer is deeply embedded in a network, and this allows for a rhizomatic appearance of other figures. Like the figure within the pornographic video, image or text, which is usually a woman since there is most global circulation of heterosexual pornography (as deduced from statistics from Youporn). This feminized figure in the pornographic video is vulnerable to our intrusive gaze, receptive to our desires, subject of urban legends; s/he is a fictionalized character in a Bollywood film (Devdas, Love Sex Dhoka, Ragini MMS) or a celebrity with a cloud account like Jennifer Lawrence. In the Indian and broadly Asian context where there is wide circulation of amateur porn, s/he could be anybody, an ordinary person whose semi-nudity or nudity is what makes the video extraordinary and watchable.

The pornographer also inevitably leads us to figure of the police and the judge, those who often invisibilize the pornographer. Pornography is a phenomenon that engulfs and occasionally excuses the particular crime of the pornographer, even as it exposes how treacherously pornographic we all are. The pornographer on the network is a slippery figure, their transactions are unfixable and their actions are often transferred to the next node on the network (Nishant Shah, Subject to Technologies [i]). Other figures also appear around whom the regulation of the internet is configured - such as the child whose innocence must be protected and whose curiosity is the market, or the adulterer whose affairs and online sex addiction threaten the institution of marriage.

Ontology in the digitalscape is also about the object that is being looked at, whether video or image or text. Can we know what this object looks back at even as it is lusted for by the pornographer, hunted down by the police and examined by the judge? Can we understand the experience of the object since it moves, feels, responds much like we do (Barker, The Tactile Eye [ii]) Other intriguing non-human figures also populate the pornographic scape, like the humanized yet robotic Gif caught in a repetitive loop that regardless of the imagery produces a delight and frisson, like a surprisingly responsive toy. Which perhaps would remind us of similar figures like the Bot that behaves and acts as a human, consumes bandwidth, promotes websites, rollseyes and follows and unfollows. Both figures and objects occupy the field that we want to understand.

Returning to the figure of the pornographer, they have the habits of a knowledge seeker though different from that of the scholar in an archive that is looking for history, narrative and depth. The pornographer skim reads, rapidly going from one link to the next, rejecting, choosing, enjoying fragmented pleasures and moving on. The relationship is tactile but brief, a surface encounter. The pornographer is a creator, consumer and distributor; sometimes contributing stories from their personal history to websites like Savita Bhabhi so that they can be inspiration for new comics, making amateur porn videos with cell phones and uploading them, commenting and linking to content, selling phones preloaded with pornography. The pornographer is a pirate, caught in the same discourse of criminalization, and often if the crimes of one are not convincing then one stands in for the other in legal and public discourse.

The pornographer can also be likened to the parasite as a figure that produces disorder and generates a new order (Michel Serres, The Parasite [iii]), or that it stores (sucks) energy and then redirects it (Matteo Pasquinelli, Animal Spirits: A Bestiary of the Commons [iv]). A vivid description of how pornographers are the points of conversion is as follows - "Netporn converts libidinal flows into money and daily siphons a huge bandwidth on a global scale. Netporn transforms libido into pure electricity: exactly as file-sharing networks are reincarnated as an army of MP3 players, Free Software helps to sell more IBM hardware and Second Life avatars consume as much electricity as the average Brazilian." (Pasquinelli)

The pornographer is self-taught, exiled, ashamed, an inveterate collector, insatiable, a bundle of shame and energy, all wires within lit and chasing. The pornographer is a criminal, a voyeur, a seducer and con artist. The pornographer is a godman caught in the act, a shaman of conversions in the digital, a gluttonous leader of digital consumption.

Figures can offer insight into a social formation, but also do figures dominate the scape and erase the particular and the subjective? The pornographer leads to an array of other figures and these offer insights into networks of illegality and exchange, into legal and technological mechanisms of control. As easily as these pornographic objects float to the surface of the digital scape, the pornographer (and also others like the pirate) are spectral presences who can only be deduced and whose trails can be followed. The pornographer is then a sort of mixed-media figure, an amalgamate of different assumptions and readings in public discourse, in the law, in networks of the circulation of pornography, in movies that are about their imagined back-stories, and in the ways in which children are warned about risks online.

[i] Nishant Shah, 'Subject to Technology: Internet Pornography, Cyber-terrorism and the Indian State', Inter-Asia Cultural Studies, 8:3, 2007, pp.349 - 366.

[ii] Jennifer Marilyn Barker, The Tactile Eye: Touch and the Cinematic Experience, University of California Press, 2009.

[iii] Michel Serres, The Parasite: Posthumanities, University of Minnesota Press, 2007.

[iv] Matteo Pasquinelli, Animal Spirits: A Bestiary of the Commons (Series Editor: Geert Lovink), NAi Publishers, Institute of Network Cultures, 2008.

For more details visit http://editors.cis-india.org/raw/figures-of-learning-the-pornographer

Figures of Learning: The Conditional Artist

Tara Kelton — 2015-11-13T05:42:25Z

As part of its Making Methods for Digital Humanities project, CIS-RAW organized two consultations on new figures of learning in the digital context. For a proposed journal issue on the theme of ‘bodies of knowledge’ which draws upon these conversations, participants were invited to write short sketches on these figures of learning. This abstract by Tara Kelton explores the conditional artist, and the outcomes of inserting chance in the realization of art work through the use of new multimedia and digital technologies.

For five weeks George Korsmit and his assistants worked from a platform on a mobile scaffold to create this largescale mural. The corner points of each quadrilateral and the colors used to fill it in were determined within specific parameters by throwing dice.

This annotated visual essay presents the strategy in which artists provide instructions/parameters for the creation of artworks, to be executed by hired labour / users and describes how contemporary practitioners have employed this strategy across new technologies and webbased services such as Amazon’s Mechanical Turks, YouTube and Facebook.

By inserting chance into the realization of artworks, a distance is created between the artist and the product, and the artist cannot predict a precise outcome this results in new, unexpected visual forms and potentially infinite variation. The relationship between human gesture and interface is inverted rather than using a mouse to command software interfaces, instead, computational parameters direct human gestures. The essay will also demonstrate how instructional art strategies are used as tools for critiquing systems of power, both on and offline, drawing attention to the invisible labor that powers these systems, using their own mechanisms.

Visual examples include both the historical and contemporary, from the work of early conceptual and computer artists (Sol Lewitt, John Baldessari) to present day art and design practitioners (Studio Moniker, IOCOSE).

For more details visit http://editors.cis-india.org/raw/the-conditional-artist

Feminist Design Practices

Aayush Rathi, Akash Sheshadri and Ambika Tandon — 2022-04-16T03:34:51Z

Aayush Rathi and Akash Sheshadri and Ambika Tandon co-authored a research paper on 'Feminist Design Practices' which was published in a special issue of Apria, a peer-reviewed journal hosted at ArtEZ University. The special issue "Feminist by Design" highlights the work of the Feminist Internet Research Network and its contributions to building an equitable internet through design interventions.

Abstract

Feminist and design justice principles can be adopted into research praxis to make knowledge less extractive and more accessible. These principles include making research and outreach more participatory, translating academic knowledge into more accessible forms, and channelling research into action that can challenge patriarchy and other systems of domination.

This paper focusses on the outreach and communication of policy research to outline its potential for producing radical change and translating knowledge across communities. The authors reflect on their experiences of producing research for domestic workers and workers’ collectives in India to highlight challenges and ways forward for accessible research forms.

To access the full article published in Apria, click here

For more details visit http://editors.cis-india.org/raw/artez-platform-aayush-rathi-akash-sheshadri-ambika-tandon-feminist-design-practices

February 2013 Bulletin

praskrishna — 2013-03-11T05:35:46Z

The Centre for Internet & Society (CIS) wishes you a great year ahead and welcomes you to the second issue of its newsletter for the year 2013. In this issue we bring you an overview of our research programs, updates of events organised by us, events we participated in, news and media coverage, and videos of some of our recent events.

Memorial

Rahul Cherian, an expert and policy activist in disability law, intellectual property and technology law passed away due to an illness while on a visit to Goa on February 7, 2013. Rahul was the founder of the Inclusive Planet Centre for Disability and Policy, and a fellow at CIS. He was also a partner at IndoJuris Law Offices in Chennai and was one of the experts who drafted the Treaty for the Visually Impaired currently being negotiated at the World Intellectual Property Organization. The Hindu (February 8, 2013), First Post (February 8, 2013), Legally India (February 7, 2013), and Bar & Bench (February 8, 2013) covered this story. Lawrence Liang wrote an obituary page, A Lightness of Spirit (The Hindu, February 9, 2013) and Nishant Shah wrote a column One For All (Indian Express, February 17, 2013).

CIS organised a memorial function for Rahul Cherian at the TERI, Southern Regional Centre in Bangalore on February 28, 2013.

Jobs
CIS invites applications for the posts of Developer (NVDA Screen Reader Project), Programme Officer (Access to Knowledge and Openness), and Programme Officer (Internet Governance). To apply send your resume to sunil@cis-india.org and pranesh@cis-india.org.

Accessibility

CIS is doing two projects in partnership with the Hans Foundation. One of this is to create a national resource kit of state-wise laws, policies and programmes on issues relating to persons with disabilities in India and another is for developing a screen reader and text-to- speech synthesizer for Indian languages. CIS is also working with the World Blind Union and many other organisations to develop a Treaty for the Visually Impaired helped by the WIPO:

National Resource Kit for Persons with Disabilities

Anandhi Viswanathan from CIS and Manojna Yeluri from the Centre for Law and Policy Research are working in this project. Draft chapters have been published. Feedback and comments are invited from readers for the chapters on Bihar and West Bengal:

The Bihar Chapter (by Manojna Yeluri, February 14, 2013): The state of Bihar is in the process of formulating a comprehensive state policy on disability. The Bihar State Policy on Disability is an extension of the National Policy for Persons with Disabilities and is currently in a draft form awaiting government approval and notification.
The West Bengal Chapter (by Anandhi Viswanathan, February 28, 2013): The state of West Bengal has issued the West Bengal Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1999 to implement the provisions under the central Persons with Disabilities (Protection of Rights, Equal Opportunities and Full Participation) Act, 1995.

Media Coverage

Indian Users’ Perspective On WIPO Negotiations On Treaty For Visually Impaired (by Catherine Saez, Intellectual Property Watch, February 16, 2013). Nirmita Narasimhan is quoted.

Access to Knowledge

The Wikimedia Foundation awarded CIS a two year grant of INR 26,000,000 to support and develop the growth of Indic language communities and projects by community collaborations and partnerships. This is being carried out by the Access to Knowledge team based in Delhi. CIS is also doing a project (Pervasive Technologies) on examining the relationship between production of pervasive technologies and intellectual property. The project researches upon the noteworthy opportunities of the new types of low cost mobile devices, content and services as available in the market.

Wikipedia

Beginning from September 1, 2012, Wikimedia Foundation awarded CIS a two-year grant of INR 26,000,000 to support and develop free knowledge in India. The A2K team consists of four members based in Delhi: T. Vishnu Vardhan, Nitika Tandon, Subhashish Panigrahi and Noopur Raval, and one new team member Dr. U.B. Pavanaja who works from Bangalore office.

New Team Member

Dr. U.B. Pavanaja joined the A2K team as Programme Officer, India Language Initiatives on February 19, 2013. Dr. Pavanaja holds a Master’s degree from Mysore University and Ph.D. from Mumbai University. He was a scientist at Bhabha Atomic Research Centre, Mumbai, for about 15 years. He is one of the earliest editors of Kannada Wikipedia. He has to his credit many firsts, viz., first Kannada website, first Kannada online magazine, first Indian language (Kannada) website to receive Golden Web Award, first Indian language (Kannada) editor for Palm OS, first Indian language (Kannada) editor for WinCE device (HP Jornado 720), first Indian language version (Kannada) of universally popular Logo (programming language for children) software, etc. His Kannada logo won the Manthan Award for the year 2006. He was a member of the technical advisory committee setup by the Govt. of Karnataka for Standardization of Kannada on Computers (2000). He is also a member of the Kannada Software Committee of Govt. of Karnataka (2008-current).

Events Organised

Knowledge Sharing through GLAM at Bangalore (Karnataka Chitrakala Parishad, Kumara Krupa Road, Bangalore, February 25, 2013). Dr. U.B. Pavanaja, Subhashish Panigrahi and Nitika Tandon participated in this event.
Wikimedia Bangalore Meetup @ Indian Institute of Management (Indian Institute of Management, Bangalore (organized in partnership with Wikispeed and NASSCOM). Vishnu Vardhan spoke on the Access to Knowledge project. Noopur Raval participated in the event.

Blog Entries

Creative Commons comes to India (by Subhashish Panigrahi, February 28, 2013).
Fifty-fourth Bangalore Wikimedia Meet-up at IIM, Bangalore (by Noopur Raval, February 28, 2013).
Odia Wikipedia Community Brings Wikipedia Education Program to IIMC, Dhenkanal (by Subhashish Panigrahi, February 28, 2013).
FOSS, Wikimedia and Mozilla Under One Roof at GNUnify 2013, Pune (by Subhashish Panigrahi, February 28, 2013).

Event Reports
CIS organised one Wiki workshop in the month of February 2013. We also bring you the report from an event organised in the month of January:

Celebrating Odia Wikipedia's Ninth Anniversary (organized by the Odia Wiki Community with support from CIS and Academy for Media Learning, January 29, 2013, Bhubaneswar). Few glimpses of the event are available as audio podcasts.
Digital Literacy Workshop at Department of Arts, Delhi University (by Nitika Tandon, February 5, 2013).

Media Coverage

ଓଡ଼ିଆ ଉଇକିପିଡ଼ିଆର ନ‌ବମ ଜନ୍ମତିଥି ଅବସରରେ କର୍ମଶାଳା: ଇମିଡ଼ିଆରେ ଓଡ଼ିଆ ଭାଷାର ପ୍ର‌ୟୋଗ (Odishan.com, February 4, 2013).
ସମ୍ବାଦ: ଲିପି ବ୍ୟାକରଣ ଓ ମାନକ ଭାଷାର ପ୍ରୟୋଗ ଜରୁରୀ. (Sambad, February, 2013).
Odisha: Workshop organized on 9th Anniversary of Odia language: Application of Odia language in e-media (e India Bureau, March 2, 2013).
Odia Wikipedia’s 9th anniversary (fullOrissa News, February 13, 2013).
Odisha: Workshop organized on 9th Anniversary of Odia language: Application of Odia language in e-media (India Education Diary.com, March 2, 2013). Subhashish Panigrahi is quoted.
Odia language workshop organized on 9th Anniversary of Odia Wikipedia: Application of Odia language in e-media (Odishaviews.com, February 5, 2013). Subhashish Panigrahi is quoted.

Ongoing Events

Wikipedia Workshop @ BITS Goa (BITS Pilani K K Birla Goa Campus, March 7, 2013, 5.30 p.m. to 8.00 p.m.).
A Wikipedia Editing Workshop in Goa (Nirmala Institute of Education, Goa, March 8, 2013, 3 p.m. to 5 p.m.).

Announcement

Sanskrit Wikiquote — Now Available: The Access to Knowledge team at CIS is happy to announce the availability of Sanskrit Wikiquote. Shiju Alex, an ex-team member played an active role in bringing this out. For more info see http://bit.ly/Y9OY9R.

Pervasive Technologies

Event Participated In

International Conference on Contours of Media Governance: Teaching, Disciplinarity, Methodology (organised by Jamia Millia Islamia University with support from Ford Foundation and ICSSR, Centre for Culture, Media & Governance, Jamia Millia Islamia University, New Delhi, February 25 – 27, 2013). Sunil Abraham presented preliminary findings from the Pervasive Technologies project.

Other Openness Updates

Announcements from Other Organizations

Iryna Kuchma wins the second EPT award: The Electronic Publishing Trust for Development announced the winner of its 2nd Annual Award in recognition of the effort made by individuals working in the developing and emerging countries in the furtherance of Open Access (OA) to scholarly publications. Dr. Francis Jayakanth won the inaugural award last year.

HasGeek

HasGeek creates discussion spaces for geeks and has organised conferences like the Fifth Elephant, Droidcon India 2011, Android Camp, etc. HasGeek is supported by CIS and works from the CIS office in Bengaluru.

Event Report & Video

Report of Aaron Swartz Memorial Hacknight (by Zainab Bawa, February 6, 2013). On January 19 and 20, 2013, HasGeek organized a hacknight to commemorate the life and work of Aaron Swartz. Zainab Bawa shares the developments.

Internet Governance

CIS has an agreement with Privacy International, London to facilitate the implementation of activities related to surveillance and freedom of speech and expression. We are also doing a project on examining the indicators of female economic empowerment in the IT industry in India.

Gender

Women in India’s IT Industry (by Jadine Lannon, February 27, 2013)
Women in the IT Industry: Request for Data (by Jadine Lannon, February 28, 2013).

Free Speech & Expression

Analyzing the Latest List of Blocked URLs by Department of Telecommunications (IIPM Edition) (by Snehashish Ghosh, February 14, 2013). The analysis was quoted in FirstPost.
Don’t SLAPP free speech (by Sunil Abraham with inputs from Snehashish Ghosh, Tehelka, February 3, 2013, Issue 9, Volume 10).
Freedom of Expression Gagged (by Chinmayi Arun, Hindu Business Line, February 15, 2013).

Media Coverage

Hate speech: ban or ignore? (NDTV, February 5, 2013). Pranesh Prakash, Shivam Vij, and Sanjay Rajoura gave their expert views on the impact of hate speech.
Censorship and sensibility in India (by Samanth Subramanian, February 6, 2013). Pranesh Prakash is quoted.
Online Abuse of Teen Girls in Kashmir Leads to Arrests (by Betwa Sharma, New York Times, February 8, 2013). Pranesh Prakash is quoted.
Indian net service providers too play censorship tricks (by T Ramachandran, The Hindu, February 9, 2013). Sunil Abraham is quoted.
Anonymous joins protests against Internet shutdown in Kashmir (by Indu Nandakumar, Economic Times, February 12, 2013). Sunil Abraham is quoted.
Why was the Gwalior court in such a hurry to block IIPM URLs? (by Danish Raza, FirstPost, February 19, 2013). Snehashish Ghosh’s analysis on blocked website is quoted.
Stop Press Carousel (by Arindham Mukherjee, Outlook, February 22, 2013). Sunil Abraham is quoted.
"All Indian Enterprises should Be Very Worried": Centre for Internet and Society (by Shubhra Rishi, Computer World, February 25, 2013). Pranesh Prakash is quoted.

Events Participated In

Freedom of expression online: identifying and addressing challenges and developing a shared vision and a working partnership: (organized by Wilton Park, Wiston House, Sussex, UK, February 13 – 15, 2013). Pranesh Prakash participated in the event.
9th International Asian Conference (organized by ITech Law, Bangalore, February 14 -15, 2013). Sunil Abraham was a panelist in the session on Censorship of Online Content.

Privacy

2012: Privacy Highlights in India (by Elonnai Hickok, February 12, 2013): Elonnai summarizes the top privacy moments of 2012 in India.
Surveillance Camp IV: Disproportionate State Surveillance - A Violation of Privacy (by Elonnai Hickok and Katitza Rodriguez of Electronic Frontier Foundation February 19, 2013).
BigDog is Watching You! The Sci-fi Future of Animal and Insect Drones (by Maria Xynou, February 25, 2013).

Events Organized

Analyzing the Draft Human DNA Profiling Bill 2012 (March 1, 2013, CIS, Bangalore).
Unique Identity Number (UID), National Population Register (NPR), and Governance (March 2, 2013, TERI Southern Regional Centre, Bangalore).

Event Participated In

The Omnishambles of UID, shrouded in its RTI opacity: CIS sponsored Colonel Mathew Thomas to hold a workshop at the fourth National Right to Information (RTI) organized by the National Campaign for People's Right to Information, held in Hyderabad from February 15 to 18, 2013.

Upcoming Event

DML Conference 2013 (co-organised by CIS and Digital Media & Learning Research Hub Central, Sheraton Chicago Hotel & Towers - Chicago, Illinois, March 14 – 16, 2013).

Internet Access – Knowledge Repository

CIS in partnership with the Ford Foundation was executing the telecom knowledge repository project which included producing and disseminating modules on various aspects of telecommunications including policy, regulations, infrastructure and market. However, from November 2012 there was a change in the mandate of the project. The new repository will cover the history of the internet, technologies involved, principle and values of internet access, broadband market and universal access. It will also touch upon various polices and regulations which has an impact on internet access and bodies and mechanism which are responsible for formulation policies related to internet access. The blog posts and modules will be published in a new website: www.internet-institute.in.

Upcoming Event

We are hosting an “Institute on Internet and Society” in collaboration with the Ford Foundation India, which is to be held from June 8, 2013 to June 14, 2013. Call for registration and relevant details will be announced soon on our website.

Telecom

While the potential for growth and returns exist for telecommunications in India, a range of issues need to be addressed. One aspect is more extensive rural coverage and the other is a countrywide access to broadband which is low. Both require effective and efficient use of networks and resources, including spectrum:

Newspaper Column

The Supreme Court & Spectrum Management (by Shyam Ponappa, Organizing India Blogspot, February 14, 2013, originally published in the Business Standard, February 6, 2013).

Blog Entry

Who Minds the Maxwell's Demon: Revisiting Communication Networks through the Lens of the Intermediary (by Sharath Chandra Ram, February 28, 2013).

Digital Natives

Digital Natives with a Cause? examines the changing landscape of social change and political participation in light of the role that young people play through digital and Internet technologies, in emerging information societies. Consolidating knowledge from Asia, Africa and Latin America, it builds a global network of knowledge partners who critically engage with discourse on youth, technology and social change, and look at alternative practices and ideas in the Global South:

Events Participated In

D:coding Digital Natives - Seminar with Nishant Shah (organized by HUMlab, February 26, 2013). Nishant Shah gave a talk on D:coding Digital Natives at Samhällsvetarhuset.

Video Vortex # 9 Re:assemblies of Video (organized by the Institute of Network Cultures, Post Media Lab, Moving Image Lab, Leuphana, et.al, February 28 – March 2, 2013). Nishant Shah delivered a key note at this event.

Digital Humanities

From 2012 to 2015, the Researchers At Work series is focusing on building research clusters in the field of Digital Humanities. We organised the first Habits of Living workshops in Bangalore last year. The next workshop is being held in Brown University.

Upcoming Event

Habits of Living: Networked Affects, Glocal Effects (organised by CIS and Brown University, March 21 – 23, 2013, Brown University, Rhode Island). Nishant Shah will be speaking at this event.

About CIS

CIS was registered as a society in Bangalore in 2008. As an independent, non-profit research organisation, it runs different policy research programmes such as Accessibility, Access to Knowledge, Openness, Internet Governance, and Telecom. The policy research programmes have resulted in outputs such as the e-Accessibility Policy Handbook for Persons with Disabilities with ITU and G3ict, and Digital Alternatives with a Cause?, Thinkathon Position Papers and the Digital Natives with a Cause? Report with Hivos, etc. We have conducted policy research for the Ministry of Communications & Information Technology, Ministry of Human Resource Development, Ministry of Personnel, Public Grievances and Pensions, Ministry of Social Justice and Empowerment, etc., on WIPO Treaties, Copyright Bill, NIA Bill, etc.

CIS is accredited as an observer at WIPO. CIS staff participates in the Standing Committee for Copyright and Related Rights (SCCR) meetings regularly held in Geneva, and participate in the discussions and comments on them from a public interest perspective. Our Policy Director, Nirmita Narasimhan won the National Award for Empowerment of Persons with Disabilities from the Government of India and also received the NIVH Excellence Award.

Follow us elsewhere

Get short, timely messages from us on Twitter
Join the CIS group on Facebook
Visit us at http://cis-india.org

Support Us

Please help us defend consumer / citizen rights on the Internet! Write a cheque in favour of ‘The Centre for Internet and Society’ and mail it to us at No. 194, 2nd ‘C’ Cross, Domlur, 2nd Stage, Bengaluru – 5600 71.

Request for Collaboration

We invite researchers, practitioners, and theoreticians, both organisationally and as individuals, to collaboratively engage with Internet and society and improve our understanding of this new field. To discuss the research collaborations, write to Sunil Abraham, Executive Director, at sunil@cis-india.org or Nishant Shah, Director – Research, at nishant@cis-india.org

CIS is grateful to its donors, Wikimedia Foundation, Ford Foundation, Privacy International, UK, Hans Foundation and the Kusuma Trust which was founded by Anurag Dikshit and Soma Pujari, philanthropists of Indian origin, for its core funding and support for most of its projects.

For more details visit http://editors.cis-india.org/about/newsletters/february-2013-bulletin

Facebook sees its salvation with its cryptocurrency Libra

nishant — 2019-07-02T03:58:08Z

Facebook’s Libra is designed to take control of our digital lives.

The article by Nishant Shah was published in the Indian Express on June 30, 2019.

In the early days, when we were still discussing the possible implications of building a data-surveillance system like Aadhaar in India, one of the persistent narratives was that in return, Aadhaar will build the infrastructure that gives legal and financial identity to the homeless, underserved, and the unbanked populations of the country. I remember how, at one consultation, Nandan Nilekani had jokingly mentioned that the single entry login framework of Aadhaar is easy to understand as the “Facebook of government services”. There were actual rumours that Aadhaar was seeking to collaborate with Facebook to see if we could log in to the public delivery systems using Facebook’s technical infrastructure.

The probable Aadhaar-Facebook collaboration never happened, but the other idea of Aadhaar enabling mobile payment, financial inclusion through digital outreach, and the possibility of leapfrogging an entire demography into digital transactions, has a different take. Aadhaar did not necessarily build a public infrastructure for banking. However, in establishing a unique identity, it did pave the way for the notorious demonetisation that pushed people into virtual and cashless transactions, and ironically, opening up the Indian market for the Chinese-controlled Paytm app to take over. Paytm is a clear symptom of China’s digital global dominance where TenCents and Alibaba are monopolising the world financial systems by becoming the de facto digital financial delivery systems for the emerging financial inclusion markets.

A little late in the game, but perhaps with a blockchain advantage, Facebook has entered this business of converting unique identification and engagement into a financial service, with the announcement of their new cryptocurrency endeavour, Libra. Much like those early days of Aadhaar, Facebook has positioned Libra as a pro-poor facilitator of financial inclusion for the large user base who are going to be connected to the Internet for the first time. The progressions of its interest in becoming the naturalised platform for all digital activities, as opposed to its presence as a space for sharing cute cat pictures and passive aggressive videos of relationships, is clear.

By launching Libra — the details are still scarce, but it seeks to create its own currency for the next generation, in collaboration with companies like Uber and Visa — Facebook has thrown its hat into a complete Black Mirror control of our digital lives. They want the user to first get connected to the Internet through Internet.org. Next, they want to control the websites that the users can use for free, by making Facebook the default entry point into digital data sharing. They would then collect and sell the data mined from these free services, and target the users to buy and consume using money developed by Libra. It is a fascinating, if not an ominous, cradle-to-grave scenario.

Currently, Facebook, in its humanitarian guise, is putting forth Libra as a .org service that selflessly seeks to transform the lives of financially excluded populations, who, in one fell swoop, would be online, on Facebook, and using Facebook’s currency in one single access point. However, it is clear to see that Libra is not a service for social good — Facebook is converting its advertisement-based exploitation of user data into clear financial goals. Remember, how we darkly used to laugh that data is the new currency? Well, here is Facebook’s Libra proving that data is not just the new currency, it can be the currency.

Facebook’s wealth has entirely been predicated on data as currency and attention as economy. The last few years have been a revelation of how Facebook has capitalised on its data and attention monopoly. In this new step, Facebook is no longer interested in using data to facilitate the financial expansion — with Libra, Facebook is going to become an actual broker of the money that we use. And once we have bought enough of this currency and use it in our everyday transactions, it can never devalue, because if it’s false, the biggest loser will always be the newly banked individual whose first financial identity is not going to be a banking account but Facebook.

In Libra, Facebook sees its salvation. It has long been critiqued that Facebook is facing obsolescence and threat from other social media networks and Libra is yet another way by which Facebook diversifies its portfolio and secures its future by making it the default service for how we live, work, talk, and love.

For more details visit http://editors.cis-india.org/raw/indian-express-nishant-shah-june-30-2019-facebook-sees-its-salvation-with-its-cryptocurrency-libra

Exploring Big Data for Development: An Electricity Sector Case Study from India

sumandro — 2019-03-16T04:33:15Z

This working paper by Ritam Sengupta, Dr. Richard Heeks, Sumandro Chattapadhyay, and Dr. Christopher Foster draws from the field study undertaken by Ritam Sengupta, and is published by the Global Development Institute, University of Manchester. The field study was commissioned by the CIS, with support from the University of Manchester and the University of Sheffield.

Download the working paper: PDF

Abstract

This paper presents exploratory research into “data-intensive development” that seeks to inductively identify issues and conceptual frameworks of relevance to big data in developing countries. It presents a case study of big data innovations in “Stelcorp”; a state electricity corporation in India. In an attempt to address losses in electricity distribution, Stelcorp has introduced new digital meters throughout the distribution network to capture big data, and organisation-wide information systems that store and process and disseminate big data.

Emergent issues are identified across three domains: implementation, value and outcome. Implementation of big data has worked relatively well but technical and human challenges remain. The advent of big data has enabled some – albeit constrained – value addition in all areas of organisational operation: customer billing, fault and loss detection, performance measurement, and planning. Yet US$ tens of millions of investment in big data has brought no aggregate improvement in distribution losses or revenue collection. This can be explained by the wider outcome, with big data faltering in the face of external politics; in this case the electoral politics of electrification. Alongside this reproduction of power, the paper also reflects on the way in which big data has enabled shifts in the locus of power: from public to private sector; from labour to management; and from lower to higher levels of management.

A number of conceptual frameworks emerge as having analytical power in studying big data and global development. The information value chain model helps track both implementation and value-creation of big data projects. The design-reality gap model can be used to analyse the nature and extent of barriers facing big data projects in developing countries. And models of power – resource dependency, epistemic models, and wider frameworks – are all shown as helping understand the politics of big data.

Cross-posted from University of Manchester.

For more details visit http://editors.cis-india.org/raw/exploring-big-data-for-development-an-electricity-sector-case-study-from-india

Explainer | Tying and Bundling

Abhineet Nayyar and Isha Suri — 2024-12-23T11:05:31Z

Earlier this year, the Ministry of Corporate Affairs released the draft Digital Competition Bill for public comment. Although much has been written about the ex-ante process it proposes, there is little discussion of the nine Anti-Competitive Practices, or ACPs, that the draft Bill builds on. Even when it exists, this discussion is often accompanied by heavy jargon, thereby limiting its accessibility for small businesses, workers, and consumers who are most affected by these ACPs.

In this iteration of Explainer, we delve deeper into 'Tying and Bundling', one of these practices and unpack it not just for legal practitioners and antitrust authorities, but also for lay people whose reliance on BigTech platforms continues to increase every day.

Credits

Conceptualisation and research by Abhineet Nayyar and Isha Suri

Design by Chris

Click to read the research

For more details visit http://editors.cis-india.org/raw/explainer-tying-and-bundling

Explainer | Predatory Pricing

Abhineet Nayyar and Isha Suri — 2025-04-23T13:50:12Z

Who doesn't love discounts? After all, that is what got so many of us on the internet for the first time. And yet, earlier this year, the Ministry of Corporate Affairs, in its draft Digital Competition Bill, mentioned 'Pricing/Deep Discounting' as one of the Anti-Competitive Practices, or ACPs, that the draft Bill relies on. Does this mean that discounting or pricing can be anti-competitive? If so, how do we identify this form of predatory pricing?

In this Explainer, we explore the practice of 'Predatory Pricing' and unpack it not just for legal practitioners and antitrust authorities, but also for lay people whose reliance on BigTech platforms continues to increase every day."

Credits

Conceptualisation and research by Abhineet Nayyar and Isha Suri

Design by Chris

Click here to see the explainer.

For more details visit http://editors.cis-india.org/raw/explainer-predatory-pricing

Evaluating Safety Buttons on Mobile Devices: Preview

Rohini Lakshané and Chinmayi S.K. — 2023-03-18T04:40:15Z

Much technological innovation for women is aimed at addressing violence against women. One such ubiquitous intervention is mobile device-based safety applications, also known as emergency applications. Several police departments in India, public transport services, and commercial services such as taxi-hailing apps deploy a mobile device-based “panic button” for the safety of citizens or customers, especially women. However, the proliferation of safety apps through both public and private players raises several concerns, which will be studied through this study by Rohini Lakshané of the CIS and Chinmayi S.K. of The Bachchao Project. Research assistance for this report was provided by CIS intern Harish R.S.K. Visualisations by Saumyaa Naidu.

Download the preview document: PDF

There is currently a deluge of mobile safety apps in India: Apps run or supported by police departments, apps run by public transport services, apps endorsed by celebrities and politicians, an app developed by an entertainment television channel, and apps by NGOs and private developers. Through a public notification made in April 2016, the Ministry of Women and Child Development in India announced that every phone sold in the country from January 2017 should come equipped with a physical panic button and a GPS module 2. An international innovation award for USD 1 million was instituted in late 2016 for innovators to build an emergency alert app.

Preliminary user-testing conducted by us shows that many of these apps lack in technical quality and are prone to failure of one kind or another. There are no defined policies of privacy or terms of use, which could lead to possible data and identity theft and egregious surveillance of users.

This study will evaluate a total of 26 different apps operational in India, the permissions they use, the privacy policies and end user agreements on their websites, and will also undertake qualitative case studies of the use and deployment of some of these apps.

The questions framing this evaluation are:

What are the technical concerns (including those of accessibility and literacy) with user experience of these safety button applications being developed and deployed by both government and private agencies, especially at a moment of crisis?
How well do the widely used safety button applications in India protect the data shared by the user and the user’s privacy?
What technical and other solutions can be implemented to ensure more effective, accessible, secure, and responsible modes of communication in such a context?

We are releasing one of the datasets that logs all the different permissions sought by selected “safety applications” available on the Google Play store in India. It was compiled in November 2016.

The dataset has been released under the CC-BY-NC-ND 4.0 International license. All uses of the accompanying data or parts thereof must contain the following attribution: "Data provided by Rohini Lakshané (Centre for Internet and Society) and Chinmayi S K (2018)”. To request a waiver, email rohini [at] cis-india [dot] org. Data are provided AS-IS, without warranty as to accuracy or completeness.

Zenodo record: https://zenodo.org/record/3630585

Click to download:

List of permissions sought by safety applications on the Google Play Store (Excel File)
List of permissions sought by safety applications on the Google Play Store (Open File)

For more details visit http://editors.cis-india.org/raw/evaluating-safety-buttons-on-mobile-devices-preview

Ethics and Human Rights Guidelines for Big Data for Development Research

Amber Sinha, Manjri Singh, Rajashri Seal, Pranav Bhaskar Tiwari, Pranav M Bidare — 2020-05-20T07:56:48Z

This is a four-part review of guideline documents for ethics and human rights in big data for development research. This research was produced as part of the Big Data for Development network supported by International Development Research Centre, Canada

Part #1 - Review of Principles of Ethics in Biomedical Science: Download (PDF)

Part #2 - Review of Principles of Ethics in Computer Science: Download (PDF)

Part #3 - Summary of Review of Codes of Ethics for Big Data and AI: Download (PDF)

Part #4 - Extended Review of Codes of Ethics for Big Data and AI: Download (PDF)

The rapid expansion in the volume, velocity, and variety of data available, together with the development of innovative forms of statistical analytics, is generally referred to as “big data”; though there is no single agreed upon definition of the term. Big data promises to provide new insights and solutions across a wide range of sectors. Despite enormous optimism about the scope and variety of big data’s potential applications, many remain concerned about its widespread adoption, with some scholars suggesting it could generate as many harms as benefits. The predecessor disciplines of data science such as computer sciences, applied mathematics, and statistics have traditionally managed to stay out of the scope of ethical frameworks, based on the assumption that they do not involve humans as subject of their research. While critical study into big data is still in its infancy, there is a growing belief that there are significant discontinuities between the rapid growth in big data and the ethical framework that exists to govern its use. In this set of documents, we look at them in detail.

For more details visit http://editors.cis-india.org/raw/bd4d-ethics-human-rights-guidelines