News & Media

Plugging into India’s broadband revolution

Navadha Pandey — 2019-06-05T14:02:48Z

After many false starts, the plan to wire India’s digital future may finally take off with Jio GigaFiber’s entry.

The article by Navadha Pandey was published in Livemint on June 4, 2019. Sunil Abraham was quoted.

All through 2018, 58-year-old Ashok Kumar Rai’s Lucknow-based small architecture firm used to spend a princely sum of ₹11,800 each month for the privilege of a good broadband internet connection. “We used to send building walk-through files to clients every day and the size of each file could go up to 1GB (gigabytes)," he says. Doling out cash for reliable internet was a necessity. All that changed when a new player, Atria Convergence Technologies Ltd (ACT), came to Rai’s upmarket Gomti Nagar neighbourhood in Lucknow. In the summer of 2019, Rai’s internet access speed has shot up from 4 to 150 Mbps (megabits per second). And the monthly bill has come crashing down to about ₹1,000.

For far too long, India’s internet action lay centered in its metros, leaving out even relatively big cities like Lucknow. The fledgling online access push into smaller cities and rural India happened primarily via mobile data transmitted over wireless spectrum. Home broadband was nowhere in the picture. But all that seems set for some dramatic change. If the country’s richest man, Mukesh Ambani, has his way, high-speed broadband will become a reality in at least 1,600 cities.

In the process, he aims to also leapfrog India from its current rank—134—in fixed-line broadband penetration to the top five with the help of Jio GigaFiber.

The dream of a broadband revolution, however, has its fair share of detractors. Bhaskar Ramamurthi, for example, who helms the Centre of Excellence in Wireless Technology (CWEiT at Indian Institute of Technology Madras (IIT Madras), says: “Fiber penetration will take a long time in India."

The logic is simple: unlike mobile towers, fiber needs to reach each home physically. China’s broadband boom happened because it has rebuilt nearly its entire housing stock in the last 15 years, fuelled by a construction-led growth bubble. “In India, initially only all the upcoming new buildings may get connected to fiber-based (fast) internet," says Ramamurthi.

But India’s untapped millions are about to set off a race. And this journey, which will clearly not be a cakewalk, has huge rewards in store. Sample this: India has 1.16 billion mobile subscribers but just 18.42 million wired broadband subscribers. And many of them, like Rai, are data hungry. There is an existing playbook: what happened to mobile broadband after 2014.

In 2014, the cost of one GB of mobile data was ₹270. Now, it is ₹10 per GB. As a result, mobile data consumption has soared. In late-2014, an average user on Airtel’s network (India’s largest telecom operator back then) used 622 megabytes (MB) of data in a month. By late-2018, the number of users had tripled, but, despite a broader base, average data usage stood at 10GB a month.

First-mover advantage

The expansion in wired broadband access may have far-reaching implications beyond a mere spike in data usage. When Mukesh Ambani, chairman and managing director of Reliance Industry Ltd which owns Reliance Jio Infocomm Ltd, declared optical fibre based fixed-line broadband as “the future" last July, the real play was not on the infrastructure itself, but the services that would ride on top—from smart home experiences to new forms of e-commerce. The revenue and the first-mover advantage lie in who gets to tap into the “ecosystem"—of how a household connects to the wider world to buy, watch, and exchange.

Essentially, new businesses could emerge to feed the “ecosystem". And some existing small and medium-scale businesses may finally become viable enough to expand and go big. Netflix, for example, emerged as one of the world’s largest video streaming platform, riding on top of the US broadband boom. But India already has a crowded pack of 34 web video streaming entertainment platforms, most of which have cropped up to sustain the attention of mobile data guzzling Indians. With wired broadband following mobile usage expansion, unlike in most other countries, India’s new-age internet businesses are likely to be unique and different.

Home-based surveillance and security systems could be one space that could gain significant traction, says Sunil Abraham, executive director of the Bengaluru-based think-tank Centre for Internet and Society. “If there are 40 families (in a high-rise apartment) who have babies and need surveillance facilities, each apartment going for an individual connection from a telecom service provider would involve a huge amount of money. But a fibre-based intranet or peer network could connect all 40 flats for a much smaller price," he says.

There could also be unintended consequences for the country’s digital gender divide. Only 29% of India’s current internet users are women, according to a recent Unicef report. If the cost of wired broadband begins to crash—thereby increasing the number of homes which have access—women who will never get access to a phone (due to the cost of device and patriarchy) will finally be able to see things on the internet, says Nandini Chami, a researcher at IT for Change, a non-governmental organization. “How this negotiation will happen inside the house, we will have to wait and watch," she says. Household-level access would also confuse corporate entities trying to “hyper-profile" users since multiple people will be accessing the internet through shared devices at home, she adds.

But as internet access improves, making the digital economy more vital, Chami says, governments would have an important role in ensuring women get to use the internet “on terms that are empowering". “We can think of innovative models when fixed broadband becomes cheap. The household is not the space for this. It can be libraries which have special times for young girls or digital labs for women. We need to rethink the missed opportunity of the BharatNet and the national optic fibre network. Internet access should not stop at just the panchayat office. We must think of different points of access, particularly for women," Chami adds.

The possibility of many of these radical changes in both the social and business realms will, of course, entirely rely on the pace at which India goes broadband. Despite the rapid expansion in mobile internet, data originating from mobile devices still account for only 20% of India’s data consumption. That is why what happens in the wired broadband space will matter increasingly. And that is also why Jio is betting big on expanding the existing wired user base (18 million) to 50 million.

The Jio gameplan

Jio is currently running beta trials for GigaFiber in New Delhi and Mumbai, providing 100GB of data at 100 Mbps for free, except for the ₹4,500 one-time deposit for a router. While the landline will come with unlimited calling facility, television channels will be delivered over the internet (Internet Protocol Television, or IPTV). The packaged trio of fast Internet, landline telephony, and television access will remain free for a while—similar to what had happened in the mobile phone services segment in 2016. After commercial launch, the per month cost is expected to be ₹600, roughly half of what similar services cost currently.

Jio’s rival Bharti Airtel Ltd has decided that it is not interested in the entire pie but just the creamy top layer. It will focus on premium customers and expand its broadband services across India’s top 100 cities, instead of copying Reliance Jio’s ambitious plan to create a fibre-optic network across the country. To achieve this, Airtel, which already has 2.36 million fibre customers, will stay focussed on high-rise buildings rather than horizontal deployment, as this business model is more economical and logical.

The dark horse in this race is, of course, ACT with its existing 1.42 million customers. Its presence is much smaller with just 18 cities, largely in the south India and the newly expanded zones of Delhi, Jaipur and Lucknow. On the ACT fibre network, average data consumption per user is already at 130GB a month.

“We have seen a 150% increase in average consumption in the last 18 months," says Bala Malladi, chief executive officer, ACT. “People are now looking at higher speeds and the experience is taking precedence over cost. In fact, even in the hinterland, people want higher speeds and non-buffered experience," he adds.

But why hasn’t fibre penetration gone up if the demand is booming? Why did India miss the bus when other countries like the US have an 80% fibre penetration?

Policy paralysis

Firstly, fibre is expensive to lay, unlike a SIM card which can be given away for free. Moreover, India till a few years ago was mostly a voice calls market and not a data market. Secondly, municipalities in India have complicated right-of-way (RoW) procedures which act as a big hurdle for digging and laying fibre. This is one of the reasons why even government (such as the Delhi government) plans to set up citywide surveillance and Wi-Fi hotspots have failed.

“The centre has finally issued a very good RoW model, but now every state has to come up with its own policy modelled on the central guidelines. They are taking their own sweet time," says Rajan Mathews, director general, Cellular Operators Association of India (COAI).

The lack of forward movement on these fixable policy issues assumes significance given the government’s focus on fibre in its National Digital Communications Policy-2018, which has a target of attracting $100 billion worth of investments in digital communications.

The policy’s goals include universal broadband for all, creating four million jobs in digital communications, and raising the share of digital communications in India’s gross domestic product (GDP) to 8% (from less than 6% in 2017). Deployment of five million public Wi-Fi hotspots by 2020 through a National Broadband Mission is also on the agenda. The key goal, however, is to provide 1 Gbps (gigabit per second) connectivity to all gram panchayats by 2020 and 10 Gbps by 2022.

The sad reality is that the last five years were an absolute failure in laying fibre in the country. BharatNet, the flagship mission to connect 250,000 gram panchayats with broadband, which was being implemented by Bharat Broadband Network Ltd (BBNL), a special purpose vehicle set up under the department of telecommunications (DoT) in February 2012, has been a disappointment, to say the least.

The government has completed laying optical fibre cables across more than 100,000 gram panchayats in the first phase and had aimed to complete connecting the remaining 150,000 councils by March 2019. The second phase has seen “zero progress", according to government officials close to the matter. Pained by poor utilization of digital infrastructure, the Telecom Regulatory Authority of India (Trai) suggested auctioning BharatNet infrastructure on an “as is where is" basis after a meeting held in December at the prime minister’s office to take stock of the mission.

To start with, the DoT plans to monetize fibre assets built by the government under its flagship mission BharatNet through outright sale to private players or by leasing these assets for a 20-year period after a bidding process. If successful, it could boost connectivity in Indian villages, which have so far been kept out of the digital dividend.

Bigger cities, however, will have a different consumption story. With intra-city fibre coverage leading to improved penetration, wired broadband would not just offer an enhanced content viewing experience, but also open doors for internet of things, or IoT. “Home security is going to become a big business going forward, riding on fibre. Even gaming will see a lot of traction as you can enjoy a 4K game in real-time, thanks to low latency and high speed of an optic network," Malladi of ACT says.

The looming question, however, is how much investment can operators put in given the current low tariff environment in the telecom sector. Big players are stressed for funds and are diluting their non-core assets to generate funds to keep networks afloat. “If you are looking at what will happen in the next three years... I believe that there is a business case to be made and tariffs should sustain it (the investment)," Mathews says.

Whether that happens or not could become an important footnote in India’s growth story. The far-reaching implications of fast internet access pushed billionaire tech entrepreneur Elon Musk, chief executive officer of Space Exploration Technologies Corp. (SpaceX), to launch 60 internet-beaming satellites last month. The grand scheme is a response to the practical constraint of laying fibre, a concern which is more pressing in India’s vast landmass.

Unlike Musk, the country’s broadband dreams, however, still remain rooted to the ground—in the simple tech of optic fibre. And the success or failure of those dreams will be written by how fast the fibre network expands.

For more details visit http://editors.cis-india.org/telecom/news/livemint-navadha-pandey-june-4-2019-plugging-into-indias-broadband-revolution

Live [Closed]: TRAI Open House Discussion on OTT Regulation - Delhi

Admin — 2019-05-28T02:04:17Z

TRAI organized an open house discussion on “Regulatory Framework for OTT Services” in Delhi on May 20, 2019. Anubha Sinha attended the event.

The objective of the consultation was to look into services that they are considering as being possibly ‘similar’ to those provided by telecom service providers. The consultation paper sought to compare licensing norms and regulations applicable to TSPs and OTTs, on the grounds that the certain services provided by them are substitutable with one another. Our notes from the TRAI Open House in Bangalore on April 24th are here.

For more see Medianama site

For more details visit http://editors.cis-india.org/telecom/news/live-closed-trai-open-house-discussion-on-ott-regulation-delhi

BIF conference on “Substitutability of OTT Services with Telecom Services & Regulation of OTT Services

Admin — 2019-04-12T00:52:07Z

Anubha Sinha was a panellist at a BIF conference on “Substitutability of OTT Services with Telecom Services & Regulation of OTT Services” organized by Broadband India Forum on April 5, 2019 at Taj Mahal Hotel, Mansingh Road, New Delhi.

The event was supported by the Department of Telecommunications, Ministry of Communications, Govt. of India, Ministry of Electronics & Information Technology, Govt. of India, NITI Aayog, and Department of Science and Technology. Click to view the agenda.

For more details visit http://editors.cis-india.org/telecom/news/bif-conference-on-201csubstitutability-of-ott-services-with-telecom-services-regulation-of-ott-services

Project Loon

praskrishna — 2015-03-09T16:17:41Z

Billions of people could get online for the first time thanks to helium balloons that Google will soon send over many places cell towers don’t reach.

The article published in MIT Technology Review quotes Sunil Abraham.

You climb 170 steps up a series of dusty wooden ladders to reach the top of Hangar Two at Moffett Federal Airfield near Mountain View, California. The vast, dimly lit shed was built in 1942 to house airships during a war that saw the U.S. grow into a technological superpower. A perch high in the rafters is the best way to appreciate the strangeness of something in the works at Google—a part of the latest incarnation of American technical dominance.

On the floor far below are Google employees who look tiny as they tend to a pair of balloons, 15 meters across, that resemble giant white pumpkins. Google has launched hundreds of these balloons into the sky, lofted by helium. At this moment, a couple of dozen float over the Southern Hemisphere at an altitude of around 20 kilometers, in the rarely visited stratosphere—nearly twice the height of commercial airplanes. Each balloon supports a boxy gondola stuffed with solar-powered electronics. They make a radio link to a telecommunications network on the ground and beam down high-speed cellular Internet coverage to smartphones and other devices. It’s known as Project Loon, a name chosen for its association with both flight and insanity.

Google says these balloons can deliver widespread economic and social benefits by bringing Internet access to the 60 percent of the world’s people who don’t have it. Many of those 4.3 billion people live in rural places where telecommunications companies haven’t found it worthwhile to build cell towers or other infrastructure. After working for three years and flying balloons for more than three million kilometers, Google says Loon balloons are almost ready to step in.

It is odd for a large public company to build out infrastructure aimed at helping the world’s poorest people. But in addition to Google’s professed desires to help the world, the economics of ad-supported Web businesses give the company other reasons to think big. It’s hard to find new customers in Internet markets such as the United States. Getting billions more people online would provide a valuable new supply of eyeballs and personal data for ad targeting. That’s one reason Project Loon will have competition: in 2014 Facebook bought a company that makes solar-powered drones so it can start its own airborne Internet project.

Google’s planet-scale social-engineering project is much further along. In tests with major cellular carriers, the balloons have provided high-speed connections to people in isolated parts of Brazil, Australia, and New Zealand. Mike Cassidy, Project Loon’s leader, says the technology is now sufficiently cheap and reliable for Google to start planning how to roll it out. By the end of 2015, he wants to have enough balloons in the air to test nearly continuous service in several parts of the Southern Hemisphere. Commercial deployment would follow: Google expects cellular providers to rent access to the balloons to expand their networks. Then the number of people in the world who still lack Internet access should start to shrink, fast.

Balloon revolution

“HARMLESS SCIENCE EXPERIMENT.” That’s what was written on the boxes carried by the balloons that the secretive Google X lab began to launch over California’s Central Valley in 2012, along with a phone number and the promise of a reward for safe return. Inside the boxes was a modified office Wi-Fi router. The balloons were made by two seamsters hired from the fashion industry, from supplies bought at hardware stores.

Project Loon is now much less like a science project. In 2013, Google began working with a balloon manufacturer, Raven Aerostar, which expanded a factory and opened another to make the inflatable “envelope” for the balloons. That June, Google revealed the existence of the project and described its first small-scale field trials, in which Loon balloons provided Internet service to people in a rural area of New Zealand. In 2014, Project Loon focused on turning a functional but unwieldy prototype into technology that’s ready to expand the world’s communication networks.

Loon’s leaders planned to buy their own space on the radio spectrum so their balloons could operate independently of existing wireless networks. But Google CEO Larry Page nixed that idea and said the balloons should instead be leased to wireless carriers, who could use the chunks of the airwaves they already own and put up ground antennas to link the balloons into their networks. That saved Google from spending billions on spectrum licenses and turned potential competitors into allies. “Nearly every telco we talk to wants to do it,” says Cassidy.

Project Loon aims to change the economics of Internet access

Google has also made major improvements to its stratospheric craft. One of the most significant was developing a way to accurately pilot balloons across thousands of miles without any form of propulsion. The stratosphere, which typically is used only by weather balloons and spy planes, is safely above clouds, storms, and commercial flights. But it has strong winds, sometimes exceeding 300 kilometers per hour. Providing reliable wireless service means being able to guarantee that there will always be a balloon within 40 kilometers.

Google solved that aviation problem by turning it into a computer problem. Winds blow in different directions and at different speeds in different layers of the stratosphere. Loon balloons exploit that by changing altitude. As a smaller balloon inside the main one inflates or deflates, they can rise or fall to seek out the winds that will send them where Google wants them to go. It’s all directed by software in a Google data center that incorporates wind forecasts from the U.S. National Oceanic and Atmospheric Administration into a simulation of stratospheric airflow. “The idea is to find a way through the maze of the winds,” says Johan Mathe, a software engineer working on Loon’s navigation system. A fleet of balloons can be coördinated that way to ensure there is always one over any particular area.

The first version of this system sent new commands to Loon balloons once a day. It could find a way for a balloon launched over New Zealand, for example, to dawdle over land until prevailing winds pushed it east and over the Pacific Ocean. Then it would have the balloon ride the fastest winds possible for the 9,000-kilometer trip east to Chile. But that system could only get balloons within hundreds of kilometers of their intended target. For tests of Internet service in New Zealand and elsewhere, the company had to cheat, launching Loon balloons nearby to make sure they would be overhead. In late 2014, Google upgraded its balloon navigation system to give balloons fresh orders as frequently as every 15 minutes. They can now be steered with impressive accuracy over intercontinental distances. In early 2015, a balloon traveled 10,000 kilometers and got within 500 meters of its desired cell tower.

Google has also had to figure out how to make the balloons sturdier, so they can spend more time in the stratosphere. The longer they stay up, the lower the cost of operating the network. However, weight considerations mean a balloon’s envelope must be delicate. Made from polyethylene plastic with the feel of a heavy-weight trash bag, the material is easily pierced with a fingertip, and a stray grain of grit in the factory can make a pinprick-size hole that will bring a balloon back to earth after less than two weeks.

Preventing those leaks is the work of a squad inside Project Loon that has doggedly chased down every possible cause and come up with preventive measures. These researchers have studied balloons retrieved from the stratosphere, pored over video footage of others inflated to bursting on the ground, and developed a “leak sniffer” to find tiny holes by detecting helium. The leak squad’s findings have led to changes in the design of the balloon envelope, fluffier socks for factory workers who must step on the envelopes during production, and new machines to automate some manufacturing steps. Altogether, Google has introduced the first major changes the balloon industry has seen in decades, says Mahesh Krishnaswamy, who oversees manufacturing for Project Loon and previously worked on Apple’s manufacturing operations. Those changes have paid off. In the summer of 2013, Loon balloons lasted only eight days before having to be brought down, says Krishnaswamy. Today balloons last on average over 100 days, with most exceeding that time in flight; a handful last as long as 130 days.

Google has also made many improvements to the design of the Loon balloons’ payloads and electronics. But it still has problems left to solve. For example, Google needs to perfect a way of making radio or laser connections between balloons, so that they can pass data along in an aerial chain to connect areas far from any ground station.

But Cassidy says Project Loon’s technology is already at a point where stratospheric Internet service can be tested at a global scale. In 2015 he aims to evaluate “quasi-continuous” service along a thin ribbon around the Southern Hemisphere. That ribbon is mostly ocean, but it will require a fleet of more than 100 Loon balloons circling the globe, says Cassidy. “Maybe 90 percent of the time,” he says, “people in that ring will have at least one balloon overhead and be able to use it.”

Good signals

“It was just for some minutes, but it was wonderful,” says Silvana Pereira, a school principal in a rural area of northeastern Brazil. She’s thinking back to an unusual geography class last summer in which pupils at Linoca Gayoso Castelo Branco School could use the Internet thanks to a Loon balloon drifting, invisibly, high overhead. Internet service is nonexistent in the area, but that day’s lesson on Portugal was enhanced by Wikipedia and online maps. “They were so involved that the 45 minutes of a regular class wouldn’t be enough to satisfy their demand for knowledge,” says Pereira.

Her school is only around 100 kilometers from a metro area of more than one million people, but its location is too poor and sparsely populated for Brazil’s wireless carriers to invest in Internet infrastructure. Google’s goal is for Project Loon to change those economics. It should be possible to operate one Loon balloon for just hundreds of dollars per day, Cassidy says, and each one should be able to serve a few thousand connections at any time. The company won’t reveal how much it is spending to set all this up, or even how many people work on the project.

Cassidy is also confident that his balloons will be able to hold their own against Internet delivered by drones (both Google and Facebook are working on that) or satellites (an idea being pursued by SpaceX CEO Elon Musk). Those projects are less far along than Loon, and it’s expensive to build and power drones or launch satellites. “For quite some time, balloons will have a big cost advantage,” Cassidy says. Nevertheless, Google might be hedging its bets with more than just drones: in January it invested $900 million in SpaceX.

Technology is not the only thing keeping 4.3 billion people offline, though. For example, policies in India mandate that telecom companies provide coverage to poor as well as rich areas, but the government hasn’t enforced the rules, says Sunil Abraham, executive director of the Centre for Internet and Society, a think tank in Bangalore. He is also wary of Project Loon because of the way Google and other Western Internet companies have operated in developing countries in recent years. They have cut deals with telecoms in India and other countries to make it free to access their websites, disadvantaging local competitors. “Anyone coming with deep pockets and new technology I would welcome,” he says, but he adds that governments should fix up their patchy regulatory regimes first to ensure that everyone—not just Google and its partners—really does benefit.

Those working on Project Loon are confident the public good will be served. They seem as motivated by a desire to make people’s lives better as by Loon’s outlandish technology. Cassidy’s voice wavers with emotion when he thinks back to seeing the delight of Pereira’s pupils during their Internet-enabled geography lesson. “This is a way of changing the world,” he says.

For more details visit http://editors.cis-india.org/telecom/news/mit-technology-review-february-18-2015-project-loon

After Securing Net Neutrality In India, TRAI Goes To Bat For Data Privacy

Admin — 2018-07-29T05:28:20Z

This will be a stop-gap measure before the creation of a privacy bill.

The article by Gopal Sathe was published in Huffington Post on July 16, 2018. Pranesh Prakash was quoted.

Last week, the Department of Telecom gave the nod to net neutrality regulations, ensuring that there would be no discrimination of data at a time when the US is moving in the opposite direction. The net neutrality norms were based on the recommendations from the Telecom Regulatory Authority of India (TRAI) - which the BBC in November described as the world's strongest - but the regulator isn't celebrating right now - it's moved on to another equally important topic - privacy and data protection.

On Monday, TRAI announced its recommendations on privacy, security, and ownership of data in the telecom sector, and the 77 page document serves as the first major public guidelines on privacy and data protection in India.

TRAI has outlined a consent based framework, where users have to clearly choose what data is being used, which bears some similarities to Europes GDPR. TRAI noted that while the right to privacy should not be treated solely as a property right, it must be noted that the controllers of personal data are mere custodians without any primary right over the same. In other words, your data should belong to you, and not to Google, or Facebook, or any other company which holds your data.

"The Right to Choice, Notice, Consent, Data Portability, and Right to be Forgotten should be conferred upon the telecommunication consumers," TRAI recommended

In section 2.3, it also notes that meta-data is personal information and as such should be given the same protections. This is an important point given that even metadata can be used to track and identify people accurately. It also noted that there needs to be a right to be forgotten, and once you stop using a service it should not store your data beyond what's mandated by the law, according to section 2.46. Section 2.49 also allows users the right to withdraw consent, which means that even if people have given consent to gathering your data, users will be able to stop tracking on demand.

At the same time, TRAI also noted the stop-gap nature of its recommendations, and said, "till such time a general data protection law is notified by the government, the existing Rules/ License conditions applicable to the Telecom Service Providers for protection of users should be made applicable to all the entities in the digital eco-system."

Good, with some caveats

Early reactions to the recommendations are largely positive. On Twitter, lawyer Apar Gupta, who is one of the founding members of the Internet Freedom Foundation shared some quick thoughts about the recommendations. Describing this as a substantive document he called it "partly positive since it calls for interim safeguards", but added that the "form of some seems problematic."

On the plus side, he noted that many of the protections in the recommendations "focus on a user rights model, which includes notice, choice, consent, portability, deletion and erasure." He also praised the recommendations for not taking a view on data localisation, and that the protections need to apply to private as well as state entities.

However, he criticized the fact that TRAI is planning to impose license conditions on all OTT providers - that is to say, all third party services. He also noted that the recommendations did not directly address state surveillance. He also pointed out that an Electronic Consent Framework as described in the recommendations may "centralise consent requests thereby may end up generating more personal data and unifying them into a single portal managed by the govt/regulators."

"We are happy with the TRAI's recommendations on Privacy, Security and Ownership of Data as the regulator is calling for all digital entities to be brought under data protection framework. This would include all devices, operating systems, browsers, and applications and would be welcome stop-gap measure till rules and regulations of the telecom services providers are applicable to them," said Rajan Matthews, DG Cellular Operators Association of India.

"This will ensure, in prevailing circumstances, that the privacy of users is protected and maintained. National security and privacy issues are of paramount importance. Accordingly, the regulator by making this recommendation, is ensuring that no exception is made for any service provider, while subjecting them to the rules to meet the national security and privacy norms. However, this is our preliminary view and we will need to review the other recommendations to determine their implications."

Speaking in a television interview, Pranesh Prakash, Policy Director at the Centre for Internet and Society, said he's still processing the document, but "on the face of it it seems good."

"There are still certain concerns I have which haven't been addressed. The telecom licenses themselves, which are issued by the Government of India, require a whole lot of data to be collected, metadata to be collected, by telecom companies. So I'm not sure how that requirement by the Government of India squares off with what is now being recommended by TRAI."

"Let me also point out that one of the things that TRAI says, and it might be exceeding its brief a little bit, is that it says this should not only cover telecom operators, but also device manufacturers, operating systems, application creators, and other kinds of software. What TRAI seems to want to do is actually quite a bit more than what I think the DoT has, or really ought to be doing. I really don't understand whether this will find any favour in the interim before the government decides to take up the Justice Srikrishna Committee report."

Justice Srikrishna committee report still due

Although TRAI's recommendations are an important document, and will serve as stopgap privacy rules, India is also on the verge of a data protection and privacy bill, which will be based on the recommendations of the Justice BN Srikrishna committee on the subject. The committee was formed in August and was expected to deliver its report in June, but sources say that disagreements over the Aadhaar have caused some delays.

The committee is expected to send its recommendations to the government soon, at which point things could change, but for now, TRAI's recommendations are an important development as India moves to secure the privacy of its people.

Ahead of that though, you can read the full TRAI recommendations here.

For more details visit http://editors.cis-india.org/internet-governance/news/huffington-post-gopal-sathe-july-16-2018-after-securing-net-neutrality-in-india-trai-goes-to-bat-for-data-privacy

BIF Workshop on V Band-New Use Cases under 802.11ad &.11ay

Admin — 2018-06-01T00:13:52Z

The workshop organized by Broadband India was held on May 31, 2018 at Taj Mansingh (Long Champ) in New Delhi. Shyam Ponappa attended the workshop.

In view of the need to extend broadband connectivity everywhere and take it to unserved and underserved areas, V band (60Ghz) has a very crucial role to play . In view of the need for more clarity on the subject of V Band allocation in India and in view of the fact that new use cases are emerging since the TRAI Recommendations were made in 2015, Broadband India organized a half day workshop.

The workshop focused on engaging the technology companies that are building different use cases (including Fixed wireless access, Mobile backhaul, Short Range Devices-SRD ) and the telecom partners/operators who will be the main deployers of this technology.

The primary objective of the workshop was to bring into perspective the TRAI Recommendations of 2015 and discuss new use cases of the “V Band – New Use Cases Under 802.11ad and 802.11ay” standards.

For more details visit http://editors.cis-india.org/telecom/news/bif-workshop-on-v-band-new-use-cases-under-802-11ad.11ay

Consultation Paper on Promoting Local Telecom Equipment Manufacturing

Admin — 2018-01-02T15:55:57Z

Rohini Lakshané and Prof. Contreras's Vanderbilt paper was quoted in this TRAI consultation paper.

To read the submission on TRAI website, click here
To read CIS comments on local telecom equipment manufacturing, click here

For more details visit http://editors.cis-india.org/telecom/news/consultation-paper-on-promoting-local-telecom-equipment-manufacturing

22 nieuwe leden voor Partnership on AI

praskrishna — 2017-05-19T06:54:20Z

Partnership on AI, een non-profit organisatie ter bevordering van het algemeen begrip van kunstmatige intelligentie en de ontwikkeling van best practices, heeft 22 nieuwe leden aangekondigd.

The news was published by Telecom Paper on May 17, 2017.

Tot de nieuwe leden behoren eBay, Intel, McKinsey & Company, Salesforce, SAP, Sony, Zalando, Cogitai, Allen Institute for Artificial Intelligence, AI Forum of New Zealand, Center for Democracy & Technology, Centre for Internet and Society – India, Data & Society Research Institute, Digital Asia Hub, Electronic Frontier Foundation, Future of Humanity Institute, Future of Privacy Forum, Human Rights Watch, Leverhulme Centre for the Future of Intelligence, UNICEF, Upturn, en de XPRIZE Foundation. Partnership on AI werd vorig jaar september opgericht. Tot de oprichters behoren onder meer Amazon, Facebook, IBM, Microsoft, Google DeepMind en Apple.

For more details visit http://editors.cis-india.org/internet-governance/news/telecom-paper-may-17-2017-22-nieuwe-leden-voor-partnership-on-ai

Net subs grow significantly but public Wi-Fi idea flayed

praskrishna — 2016-11-21T13:55:18Z

Even as internet subscribers are growing significantly across Indian states, TRAI's idea of public Wi-Fi has been flayed by stakeholders.

This was published by Indian Television on November 21, 2016. Pranesh Prakash was quoted.

Maharashtra has recorded the highest number of internet subscribers in India at 29.47 million, followed by Tamil Nadu, Andhra and Karnataka in that order, according to government data. At the end of March 2016, India had a total of 342.65 million subscribers. BharatNet project meantime plans to connect all 2.5 lakh gram panchayats in the country through broadband.

Delhi had registered 20.59 million internet users, while Kolkata and Mumbai recorded 9.26 million and 15.65 million, respectively.

Tamil Nadu recorded 28.01 million subscribers, while the neighbouring states of Andhra Pradesh and Karnataka respectively registered 24.87 million and 22.63 million. Himachal Pradesh saw the lowest number of subscribers at 3.02 million.

Of the over 342 million subscribers, over 67 per cent are from urban India. At the end of FY16, the rural internet subscriber base stood at 111.94 million. Tamil Nadu recorder the highest number of urban subscribers at 21.16 million, while UP (East) telecom circle is ahead in terms of rural internet customer base at 11.21 million.

Public Wi-Fi condemned

Telecom stakeholders recommending an open and cheap internet have raised concerns over privacy and regulatory hurdles following the release of TRAI's consultation paper on public Wi-Fi.

The Internet Freedom Foundation co-founder Aravind Ravi Sulekha was apprehensive that the proposed regulations could lead to invasion of privacy and interfere with the freedom of hotspot providers to operate freely. The proposals may turn out to be regressive, Sulekha said.

TRAI proposed hotspot providers would have to register with the government and users could access hotspots only after paying using a service tied to their Aadhaar number.

Centre for Internet and Society policy director Pranesh Prakash said that TRAI solution was a classic example of over-regulation and centralism. It turns out that TARI was unclear about the problem to be solved, he added.

For more details visit http://editors.cis-india.org/telecom/news/indian-television-november-21-2016-net-subs-grow-significantly-but-public-wifi-idea-delayed

Free data, net neutrality: Discussion on TRAI paper

praskrishna — 2016-10-25T01:34:13Z

Given the complicated issues around net neutrality, an open house discussion was held in Hyderabad on October 24, 2016 on Telecom Regulatory Authority of India’s consultation paper on free data. The event was organized by TRAI. Udbhav Tiwari attended the open house discussion.

The consultation paper by TRAI can be found here. I largely espoused the position put forth by CIS in its Written Comments submitted to TRAI in June, 2016 which can be found here. The TRAI open house discussion was attended by:

Telenor
Reliance Communications Ltd.
Idea Cellular
Aircel
COAI & AUSPI
IAMAI
Datami
Internet Freedom Foundation

There was also a seminar on Unsolicited Downloads & Background Exchange organised by TRAI and IIT Hyderabad. The participants in the seminar were:

Venki Nishtala, CTO, Rediff.com
Ashwani Rana, Head of Connectivity & Access Policy, Facebook
Sachin Yadav, Director Forensic Services, PWC
Vijay Kolli, Head Mobile Strategy and Market Development, Akamai India
Dr. Abhinav Kumar, Assistant Professor, IIT Hyderabad

Also see the report on Indian Television

For more details visit http://editors.cis-india.org/telecom/news/free-data-net-neutrality-discussion-on-trai-paper

Seminar on Quality of Services in Telecom and Data Services: Issues, Challenges and Solutions

praskrishna — 2016-10-19T02:15:43Z

National Institute of Public Finance and Policy, New Delhi, National Institute of Public Finance and Policy, New Delhi organized a seminar on quality of services in telecom and data in Delhi on September 21, 2016. Shyam Ponappa was a speaker.

CUTS and IIT have recently published a report on quality of services in mobile data services, which is available here. The aim of the organizers was to bring together a diverse group of stakeholders to generate a debate on the findings of the study. This will be followed by a broader discussion on the next steps towards achieving better QoS in telecom and data services. For agenda of the meeting, click here.

Video

For more details visit http://editors.cis-india.org/telecom/news/seminar-on-quality-of-services-in-telecom-and-data-services-issues-challenges-and-solutions

TRAI Free Data paper: Paytm to Hike, the responses from other companies

praskrishna — 2016-07-09T02:44:49Z

Here's a look at responses of other players like Paytm, Hike Messenger, Nasscom, Centre for Internet Society to TRAI's paper.

This was published in the Indian Express on July 5, 2016.

While telecos are not too happy with Telecom Regulatory Authority of India (TRAI)’s proposal for TSP-agnostic platforms to provide free data, other companies and groups have also responded to the paper.

On May 19, TRAI released a consultation paper on how to provide free data for consumers and whether a TSP-agnostic platform was one possible solution. TRAI in its paper asked if it was possible to give out free data as rewards to customers, and whether such models should be regulated. Here’s a look at responses of other players like Paytm, Hike Messenger, Nasscom, Centre for Internet Society, etc to TRAI’s paper.

Paytm has also issued an official response to TRAI’s paper.

Paytm

Paytm’s response indicates it views TSP-agnostic platforms for free data as being against the principles of Net Neutrality.

In the response Paytm has said, “Telecom Service Providers (TSPs) being the producers/owners of data have an undue advantage compared to others if award is provided in the form of free data. Award in the form of free data can be used to replicate the effect of zero cost of access for selected sites, an outcome that is against the principle of Net Neutrality.”

The company says free data won’t solve the problem and instead of giving data back as rewards, a neutral currency should be employed as an incentive.

Datawind

Tablet maker Datawind has also responded to the paper and said that a “TSP-agnostic platform as suggested in this consultation paper would benefit the ability of content providers and application providers in delivering affordable internet access.”

Datawind’s statement says breaking the affordability barrier is a key issue in increasing broadband adoption in India, and “this consultation-paper is an important step towards exploring such solutions.”

Hike Messenger

Hike Messenger has also argued in favour of a “TSP-agnostic platform” and say it can allow “start-ups like ours to purchase data in bulk that in turn we can use to make certain parts of the app free.”

The response reads, “TSP agnostic platform would allow data purchase from all TSPs in the market and have a very transparent approval process to ensure that no malicious apps abuse (similar to how the Google Play Store operates) and a pricing plan/rate card that would allow start-ups to purchase data potentially availing of discounts based on volume.”

It also favours some “light regulation should be employed” in case TRAI does adopt this model.

For more details visit http://editors.cis-india.org/telecom/news/indian-express-july-5-2016-trai-free-data-paper-paytm-to-hike-the-responses-from-other-companies

Call drops: Dealing with the menace or just shifting goal posts?

praskrishna — 2016-07-01T16:45:45Z

It is nothing short of an irony that the world’s second largest mobile user market that boasts of being the world’s fastest growing economy is plagued by poor infrastructure and overloaded networks to an extent that many callers are cut off even before they can finish a sentence. The fault in India’s much-acclaimed telecom revolution is a questioning, frequent phenomenon called “call drops”. There have been several signature campaigns and media pressure demanding that the government and telecom companies get their heads together to fix this raging demon of a problem. However, all they have been treated with is lip service and nothing more.

The article was published by India TV News on June 29, 2016

So, on one hand we have Union Minister Ravi Shankar Prasad claiming that the call drop problem is improving as telecom companies are installing towers, and on the other is TRAI that shows reports that operators like Aircel, Vodafone and Idea are using call drop masking technology incorrectly to fudge the data on call drops. Not long ago, we had Prime Minister Narendra Modi himself take up the issue and we saw a flurry of allegations and counter allegations flying between the government and the telecom companies on where the fault actually lies.

While the government claimed it had freed enough spectrum to fix network issues and blamed the companies for not investing enough in the infrastructure, the telcos hit back at the government saying they were facing regulatory hurdles in setting up of towers because of environmental issues posed by regulation. In all, we kept going in circles and the change promised remained as elusive as its perception.

Reality is that for cell phone users in India, call drop continues as a common phenomenon and figures released by the Telecom Regulatory Authority of India (TRAI) attest to this claim. According to TRAI, the figures have doubled in the last one year and the worst affected cell has more than 3% TCH drop (traffic channel call drop) rate, which is four times higher than the permitted limit. Quality of Service Regulations has allowed service providers a 2 per cent allowance of call drops on the basis of averaging call drops per month.

TRAI has recently conducted Audit and assessment of Quality of Service being provided by service providers through independent agencies for Cellular Mobile Telephone Service, Basic Service and Broadband Services in many states. In Ahmedabad all the operators have failed to meet the call drop rate benchmark of less that 2% expect Airtel 2G. Also in Mumbai most of the operators have not met the less that 2% call drop benchmark except Airtel 2G and 3G and Vodafone 2G.

Many other states have gone through this drive test and have failed.

This begs us to put up a serious question in the interest of the more than 103.518 cr users who shell out money for pathetic services - Is the problem actually being resolved or are we, the consumers, being taken for a royal ride?

Before we set out to give you a complete idea on the state of affairs and where we stand in terms of actually working towards fixing this problem, a look at some basics first to put things in context.

What is call drop?

A call drop technically signifies the service provider’s incapability to maintain a call, either incoming or outgoing, once it has been properly established. In India, call drops are a performance indicator for the country’s telecom networks. In many cities, mobile users have to rush from one room to another or drive around neighborhoods to find better signals or better voice quality.

Call drops now figure among the top customer issues with telcos in several Indian cities. There is very little transparency on call drop data but it can be said that most companies have multiple sites where the call drop incidence is much above the set 2 percent limit. New Delhi has been particularly hit after city authorities cracked down and sealed unlicensed mobile towers.

The problem had increased so much that India’s Telecom Regulatory Authority of India, the industry regulator, had specified that telecom service providers need to compensate users for dropped calls. The regulator said that the consumers will be paid Re.1 per call up to 3 dropped calls per day, only to be turned down by the Supreme Court, rendering the TRAI decision null and void.

Telecom companies had cried foul over the directive, firstly by saying that the regulator had no authority to levy such penalty and secondly, by saying that it wasn't possible to segregate the reasons for call drops.

SC gave a 99-page judgment and said that the regulation appears to be meant only to penalise telcos. The judgment highlighted various flaws in the ruling by the Delhi high court which upheld TRAIs regulation.

It further upheld the 2% exemption extended to service providers with regard to call drops and said the regulation would have penalized them despite it.

“A penalty that is imposed ‘without any reason’ either as to the number of call drops made being three, and only to the calling consumer, ‘far from balancing the interest of consumers and service providers’, is manifestly arbitrary, not being based on any factual data or reason,” the court said.

A ‘towering’ menace

Towers act as boosters that help radio waves travel better, and are a necessary part of the telecom architecture in any country. There are approximately 5,50,000 towers in India, and industry associations think another 1,00,000 are needed. The lower radio bands need less towers to travel longer distances, so when telecom companies offer services like 3G or 4G, they have to be at higher frequencies (2,100 MHz or 2,300 MHz instead of 900 MHz), which need more tower support.

Call drops occur due to several reasons.

Cities like Mumbai, Delhi, Chandigarh, Bengaluru, Jaipur and Patna have less towers than needed. Civic authorities across the country have shut down a total of around 10,000 towers and an additional 12,000 towers cannot be used due to various reasons.

Telecom companies are reluctant to share towers. This is because they are fixed investments by subsidiaries of telecom companies. Permission to erect a tower is given by the municipal body, but no uniform standards or procedures exist here.

The setting up of boosters on buildings remains a task, and permission has to be taken on a case-by-case basis. Things could improve if telecom connectivity were seen as being similar to water and power supply, and developers were to apply for a uniform set of permissions.

If we take the recent scenario the State-run telecom operator BSNL is said to expand its network in Chhattisgarh by installing 2,000 new mobile towers in the next two years, Communications and IT Minister Ravi Shankar Prasad, stepping forward to strengthen mobile connectivity in the state.

Telecom Secretary J S Deepak recently said that penal powers cannot be “one and final solution” for call drop and the telecom firms have committed Rs 12,000 cr to install new towers to check this problem.

“Government believes in the telecom sector. The quality of service must improve and industry has responsibility. They have committed 60,000 towers. Each tower cost about Rs 20 lakh which is around Rs 12,000 crore. The industry will make this investment in next three months,” he said recently.

Most of the mobile service providers have frequently failed in quarterly sample call drop tests conducted by Trai but operators have contested the results saying that they comply with benchmark set by the regulator.

On this, the operators raised issues such as regulatory hurdles by local authorities and opposition by residents associations to installation of mobile towers.

“All top CEOs have said they will set up war rooms to address this issue. We need to work with them to facilitate installation of mobile towers,” Deepak said.

“We are coordinating with minister (Ravi Shankar Prasad) to launch portal on EMF (radiation) next month. This will give data of about 4.3 lakh mobile towers. People can go online and check if a tower is emitting radiation within limit or not so that citizens are aware that it not an issue,” he added.

So after the launch of portal on EMF (radiation) next month, the fight on hurdles might be resolved, which will then raise questions on the operators if the call drop issue still persists.

Do companies benefit from call drops?

All the benefits depend on the tariff plan. If it’s measured in seconds, the telecom company gains nothing — no matter how many times the connection cut, billing resumes at the same rate. But if it is measured in minutes, or if the plan contains features such as a certain number of free calls in every billing cycle, call drops is a nightmare for the consumers.

Telecom firms claim that 95 per cent of tariff plans involves billing in seconds. Since call drops are the most common in overcrowded areas, interruptions tend to shorten the call and, to that extent, reduce the average revenue per user per minute. Since companies measure their performance on the basis of call drops too, it is risky for anyone to intentionally create conditions for drops, thus porting to another operator.

Cellular Operators Association of India (COAI) in a report said that the telecom industry is facing a lot of challenges which are leading to call drops:

State bodies initiate actions against the towers without any prior notices like disconnecting electricity supplies, sealing the premises and even dismantling of tower sites.
Restrictions imposed by state governments and municipalities for wireless sites for erecting cell-sites in non-commercial areas, sealing of the cell-sites by municipal authorities.
Issues pertaining to Right of Way (RoW) – due to no approval, operators are not even in a position to put up sites. Frequent fiber cuts due to infrastructure projects are recurring phenomena in almost all circles.
Site outages on account of long power failures and delay in restoration of power supply by electricity boards.
Owner/legal issues, which is an important factor, because if the operator does not obtain the permission to set up the cell site, calls in the area would be dropped.
Interference due to illegal wide band radio and coverage restrictions arising out of cross border spectrum interference.
Shortage of spectrum amid surging data traffic growth and the lack of availability of a sufficient quantum of globally harmonized spectrum in contiguous form is the biggest impediment to the deployment of wireless technologies in the access network and hence for better quality of service resulting in increased call drops with the increase in data traffic.

Government’s role and what it can do

The government says that call drops can be addressed to a large extent through better management of spectrum, something that will only provide partial relief. The occurrence of call drops is higher at busy areas, typically city centres. This means there is an unequal spread of traffic across the spectrum.

Regardless of these technical roadblocks, there is actually quite a lot that the government can do.

General allowing of shared spectrum so that the same bandwidth is homogenously distributed among towers that are in a row.
Government rules prohibit spectrum swapping, but to tackle the issue a policy should be amended for the same.
Unused spectrum bands, which are either not used or have been missed due to the traffic in the bandwidth should be reformed and put to efficient use.
Every state should be encouraged to use uniform procedures on towers and policies regarding this should be amended.
Set up rules for companies to improve on their services. Besides penalty which has been dropped government should keep a check on telcos to work properly.

Pranesh Prakash, Policy Director at the Centre for Internet and Society said that Telecom companies in India have scarcity in terms of spectrum, which needs to be rationalised by allowing spectrum policy in India.

He also added that the government’s decision of not allowing spectrum supply doesn’t really make sense as India needs the policy. Also, the radiations emitted by the spectrum which are harming people should be scientifically taken care of.

What are the benchmarks for call drop that should be followed by the telcos?

TRAI has laid down the quality of service benchmarks for call drop rate to be less than 2 percent. The 2 percent call drop benchmark means that not more than 2 percent calls made from a network should automatically disconnected in a telecom circle.

Recently, the call drop test was conducted in Bhopal and Mumbai. TRAI found that most operators in Mumbai, except Airtel 2G/3G and Vodafone 2G, are not meeting the under 2 per cent call drop rate benchmark. In the drive tests conducted during May 10 to 13 in Mumbai, the call drop rates of No 1 carrier, Bharti Airtel's 2G and 3G networks, stood at 1.49 per cent and 1.94 per cent, while Vodafone-2G's was 1.68 per cent.

Other than Airtel and Vodafone in 2G, all operators failed to meet the Call Drop Rate benchmark in Bhopal. TRAI in a report said that Idea, Reliance and BSNL all have Call Drop Rates in the range of 10 percent or above. These are exceptionally high and clearly indicate urgent need for improvement in order to deliver reasonable levels of service.

What steps should be taken to improve the problem?

A lot has to be done to settle the issue. The mobile towers do not have an unlimited capacity for handling the current network load. So telecom companies need to increase the towers to tackle the load. This is being followed as telecom operators have decided to invest Rs.12,000 crore for installation of 60,000 more towers over the next three months, while the BSNL will install 21,000 BTS towers a report said.

A report by TRAI said that the problems like removal of towers from certain areas by authorities needs to be addressed. Also, with the increase in the usage of 3G networks, the growth rate of mobile towers supporting 2G networks has reduced, which also needs to be addressed.

Recently, Union Minister Ravi Shankar Prasad claimed that the call drop problem was improving with various telecom companies are installing about 1.24 lakh towers to mitigate the issue. In a report he said, “Things are improving....private telecom operators have installed one lakh towers, while the State-owned BSNL has put in place 24,000 Base Transceiver Station (BTS) towers across the country in the past one year to improve the call drop problem.”

The roadmap

Surveys are being conducted and a lot of efforts are being made by the operators and also TRAI to solve the call drop issue. However, in a country with the world’s second-largest mobile user market it is tough to solve the problem completely but not impossible. That, in theory, is the situation. On ground though, things don’t appear to be running in tune with tall claims by the government or the telecom companies. If the situation is improving, as the government claims, change needs to be visible, which is apparently not the case. Also, if the investments are being made to the tune of what the telecom companies are claiming, that would translate into solving the issue.

The moot point here is that if the number of towers is the root cause behind the millions of consumers facing this absolute nightmare of an issue, can this “go-getter” government not come to any arrangement so as to solve the issue? Perhaps, the government, which displayed exemplary enthusiasm in gaining a seat in the coveted Nuclear Suppliers Group, needs to translate some of that energy into getting to a solution for an issue plaguing a large and growing population of its billion plus populace. It would only serve some good. No pun intended.

For more details visit http://editors.cis-india.org/telecom/news/india-tv-news-june-26-2016-call-drops

Slow internet driving you nuts? Here is how your service provider is fleecing you

praskrishna — 2016-07-01T15:32:58Z

June 20 was World Wifi Day — an occasion to celebrate speedy, reliable internet connections. India, although a major internet market and the fastest growing now, is a very odd place for such celebration. Average internet speed in India is lower than all other countries in BRICs and lower than most other emerging economies.

The article was published in the Economic Times on June 23, 2016. Sunil Abraham was quoted.

Plus, wired broadband speeds available to 17 million paying consumers in India are far below what service providers promise when they charge end users for particular data services. A data service package that promises 8 Mbps will typically max out at 5 Mbps (Mbps is megabits per second, a measure of internet speed). Wireless connections are even more patchy.

Still worse, the Telecom Regulatory Authority of India (Trai) and consumer advocacy groups haven't made much headway and service providers are ready with a set of arguments. Trai, which will release a consultation paper on promoting WiFi in public places, has a fairly conservative definition of broadband — that download speed should not fall below 512 kbps (kilobits per second; 1Mbps equals 1,000 kbps).

The end result: high-paying consumers suffer.

In a wired broadband service used at homes, few factors determine performance. First, the contention ratio, a key metric that measures the number of internet users sharing a fixed amount of data capacity or 'bandwidth' in a location at the same time. If the number of such users is large, the contention ratio will be high and real internet speed low.

Third is per capita spectrum usage/holdings in a country and India's is far below that of Western countries and major emerging economies.

In India, a low bandwidth availability country to begin with, wired broadband services typically have high contention ratio and/or high latency. Service providers Bharti Airtel, RCom and BSNL did not reply to ET's queries on internet speed.

Bijender Yadav, chief technology & information officer at Sistema Shyam Teleservices, another service provider, told ET data download speeds could fall below contracted levels in case of improper network planning and bandwidth distribution, or if there are glitches in the transmission link between a service provider's internet gateway and the home broadband user's premises.

A senior executive of a leading wired broadband service said, on the condition of anonymity, that companies do make certain assumptions.

Say, 10 customers are sold 2 Mbps connections, which means 20 Mbps should be available. But the company may provide only 5 Mbps for these 10 customers, assuming not all customers will be using their internet connections heavily at the same time. Therefore, the guaranteed internet speed is not 2 Mbps, but just 500 kbps.

Many telco executives ET spoke to said while the contention ratios are high given bandwidth availability, since bandwidth is a "scarce resource" it must be "optimised" to keep prices low for consumers. These executives spoke off record.

Consumer advocacy groups are however sceptical of this argument. They say companies are simply maximising data connection sales without offering good network quality.

"Telcos are selling bandwidth way beyond the optimum capacity of their networks and compromising on speed. Could they have done this if bandwidth was a tangible resource like cars or machines...imagine selling more cars than you've manufactured," asks Hemant Upadhyay, advisor (telecom and IT) at Consumer Voice, a leading telecom consumer group.

Consumer groups have recently urged the telecom regulator, Trai, to ensure an app that can continuously monitor bandwidth availability should be in use.

Sunil Abraham, executive director of Bengaluru-based research organisation, Centre for Internet and Society, argues Trai must ensure mandatory disclosure of contention ratios by service providers. "If such disclosures become mandatory, home broadband users can buy wired internet connections more judiciously with a better sense of what data speeds to expect from telcos and the possible quality of their experience."

Trai did not offer any comment on the call for mandatory disclosure of contention ratios by wired broadband operators.

A top executive of a leading operator, speaking off record, dismissed the proposal, saying "it wouldn't make sense to mandate service providers to make such disclosures as contention ratios vary from place to place".

Some experts are optimistic that WiFi networks may offer better services to high-paying data consumers. Bharti Airtel, Vodafone and new entrant Reliance Jio Infocomm are deploying WiFi networks.

Airtel and Vodafone have also launched WiFi hotspots apps. Jio is slated to do the same after its expected launch later this year.

But WiFi in public places hasn't taken off so far. Cumbersome authentication procedures and challenges around monetising services have been hurdles.

The speed of internet in the world's fastest growing internet market will likely remain below world average in the near future.

Second, the latency of a network, a measure of the delay a user experiences when his/her computer tries to access an internet server. If a service provider runs a low latency network, internet speed will be better.
Third is per capita spectrum usage/holdings in a country and India's is far below that of Western countries and major emerging economies.

A senior executive of a leading wired broadband service said, on the condition of anonymity, that companies do make certain assumptions.

Consumer advocacy groups are however sceptical of this argument. They say companies are simply maximising data connection sales without offering good network quality.

Consumer groups have recently urged the telecom regulator, Trai, to ensure an app that can continuously monitor bandwidth availability should be in use.

Trai did not offer any comment on the call for mandatory disclosure of contention ratios by wired broadband operators.

Some experts are optimistic that WiFi networks may offer better services to high-paying data consumers. Bharti Airtel, Vodafone and new entrant Reliance Jio Infocomm are deploying WiFi networks.
Airtel and Vodafone have also launched WiFi hotspots apps. Jio is slated to do the same after its expected launch later this year.

But WiFi in public places hasn't taken off so far. Cumbersome authentication procedures and challenges around monetising services have been hurdles.

The speed of internet in the world's fastest growing internet market will likely remain below world average in the near future.

For more details visit http://editors.cis-india.org/telecom/news/economic-times-kalyan-parbat-june-23-2016-slow-internet-driving-you-nuts

India's ‘Facebook ruling’ is another nail in the coffin of the MNO model

praskrishna — 2016-02-28T03:44:34Z

Ability to access 'net from mobe no longer considered a miracle.

The article was published in the Register on February 15, 2016. Pranesh Prakash gave inputs.

Nobody could accuse India’s telecoms regulator, TRAI, of being in the operators’ pockets. This month it has, once again, set eye-watering reserve prices for the upcoming 700 MHz spectrum auction (see separate item), and now it has taken one of the toughest stances in the world on net neutrality, in effect banning zero rated or discounted content deals like Reliance Communications’ Facebook Basics, or Bharti Airtel’s Zero.

In a ruling last Monday, TRAI said telecoms providers are banned from offering discriminatory tariffs for data services based on content, and from entering deals to subsidize access to certain websites. They have six months to wind down any existing arrangements which contravene the new rules. Its stance is even stricter than in other countries with strong pro-neutrality laws, such as Brazil and The Netherlands.

“This is the most extensive and stringent regulation on differential pricing anywhere in the world,” Pranesh Prakash, policy director at the Centre for Internet and Society, said. “Those who suggested regulation in place of complete ban have clearly lost.”

Such decisions, combined with high spectrum costs, will quickly make the traditional cellular business model unworkable in India, and the more that happens, the more wireless internet innovation will switch to open networks running on Wi-Fi and unlicensed spectrum. R.S. Sharma, chairman of TRAI, was careful to tell reporters that the zero rating ruling would not affect any plans to offer free Wi-Fi services, like those planned by Google in a venture with Indian Railways.

A disaster for MNOs, not Facebook

Facebook pronounced itself “disappointed” at TRAI’s ruling, having lobbied aggressively for a more flexible approach since RCOM was forced to suspend the Basics offering in December while the consultation process took place. But while the ruling bars the Basics offering – which provided free, low speed access, on RCOM’s network, to a selection of websites, curated by Facebook – it does not stop the social media giant pursuing other initiatives within its internet.org umbrella. These include projects to extend access using its own networks, powered by drones and unlicensed spectrum, to the unserved of India and other emerging economies.

So while the TRAI decision may be a setback for Facebook, it is not the body blow that it represents for the MNOs with their huge debt loads and infrastructure costs, and low ARPUs. Facebook, with 130m users in India, has a comparable reach to the Indian MNOs (only three, Bharti Airtel, Vodafone and Idea, have more subscribers than Facebook has users), and is better skilled at monetizing those consumers.

The challenge for companies like Facebook is that strict neutrality rules reduce their ability to harness others’ networks in order to reach out to new users. There are about 240m people in India who are online, but don’t use Facebook, and about 800m who are not connected, so the growth potential is far larger than in the other 37 countries where Basics is offered, such as Kenya or Zambia (Facebook is blocked in China). Using RCOM’s network and marketing activities was a far cheaper way to reach some of those people than launching drones, but Facebook has other options too, including its existing efforts to make its services more usable on very basic handsets and connections; the ability to leverage the WhatsApp brand; and partnerships with Wi-Fi providers.

The drones may have less immediate results than Basics, but they are a high profile example of an ongoing shift towards open networks, which has been going on for years, driven more by Wi-Fi proliferation than neutrality laws. The latter will be an accelerant, however.

All internet will be free, not zero rated

Currently, zero rating is an increasingly popular tactic to lure users with an apparently cheap deal and then, hopefully, see them upgrade to richer data plans, or spend money on m-commerce and premium content, in future. Zero rating involves allowing users access to selected websites and services without it affecting their data caps or allowances.

The US regulator has so far tolerated the practice, but the debate is raging, there and elsewhere, over whether it infringes neutrality laws, by offering different pricing for different internet services. If other authorities take the stance adopted by TRAI in India, operators will have to find new ways to attract customers and differentiate themselves.

Increasingly, access to a truly open internet will be the baseline, and priced extremely low. That low pricing will be made commercially viable by rising use of Wi-Fi to reduce cost of data delivery, whether for MNOs, wireline providers or web players like Google and Facebook, which are moving into access provision. Providers, whether traditional or new, will have to stop regarding access to the internet as a premium service or a privilege – it will be more akin to connecting someone to the electricity grid, just the base enabler of the real revenue model.

Just as it’s only when users plug something into that grid that they start to pay fees, so the operators will charge for higher value offerings which ride on top of the internet – premium content, enterprise services, cloud storage, freemium applications and so on.

The mobile operators have not embraced these ideas willingly. For years, the ability to access the internet from a mobile device was regarded as a value-add, almost a miracle. Now that the wireless network is often the primary access method, they need to change their ideas and be more like the smarter cablecos – which have tacked internet access onto a model driven by paid-for content and services – or the web giants, which have worked out ways to monetize ‘free’ access, from advertising to big data.

This, of course, is one of the goals of internet.org and Google’s similar initiatives involving drones, white space spectrum and satellites. The more users are able to access the internet, preferably for free, and the more they see Google or Facebook as their primary conduits to the web, the more data these companies have to feed into their deep learning platforms, their context aware services and their advertising and big data engines.

So while critics of TRAI said the zero rating decision was a setback to the goal of getting internet access into the hands of the huge underserved population of India, that population is too large and potentially rich for Facebook and its rivals to give up at the first hurdle.

Facebook CEO Mark Zuckerberg wrote in a blog post: "While we're disappointed with today's decision, I want to personally communicate that we are committed to keep working to break down barriers to connectivity in India and around the world. Internet.org has many initiatives, and we will keep working until everyone has access to the internet."

For more details visit http://editors.cis-india.org/telecom/news/the-register-february-15-2016-india-facebook-ruling-is-another-nail-in-coffin-of-mno-model