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Accessibility of Banks and Financial Services Institutions: A Global Survey

Posted by Nilofar Ansher at Oct 20, 2013 06:50 AM |
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The Global Initiative for Inclusive ICTs (G3ict), a non-profit initiative advocating digital inclusion for persons with disabilities, has launched a global survey called ‘Banking and Financial Services Accessibility Initiative’. The project aims to be a repository of information on the measures that banks, insurance companies and allied financial services firms are undertaking in order to make their offerings more accessible and user-friendly for persons with disabilities and senior citizens.

Towards this end, G3ict, together with Scotiabank, requests senior managers, COO / CEOs, Managing Directors, IT Directors, HR Directors, and accessibility professionals from banks and financial services companies to participate in this Global Survey.


The survey will help us develop accessibility benchmarks and identify best practices in the field. The aim is to design options for banks and financial services institutions to increase their customer base by enabling them to cater to a group that might currently not be able to fully access financial services. The outcome will also help promote diversity and inclusion in the banking communities from a CSR standpoint.


Please take the survey at this link (opens as a Survey Gizmo webpage). Help us spread the word, by passing on this message to your bank manager or financial services consultant.


For further information about the survey and its results, please get in touch with Ms. Pina D'Intino, G3ict Financial Access Team Lead at [email protected].


G3ict – The Global Initiative for Inclusive ICTs - is a non-profit advocacy initiative of the United Nations Global Alliance for ICT and Development (UN-GAID). Its mission is to facilitate and support the implementation of the dispositions of the Convention on the Rights of Persons with Disabilities on the accessibility of Information Communication Technologies (ICTs) and assistive technologies.

If you require any further details, please do get in touch at [email protected].

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