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Blog Entry Comments on proposed amendments to the Consumer Protection (E-Commerce) Rules, 2020
by Vipul Kharbanda, Rajat Misra, Arindrajit Basu and Aman Nair — published Jul 27, 2021 — last modified Jul 27, 2021 02:45 PM — filed under: ,
Located in Internet Governance / Blog
Blog Entry The Competition Law Case Against Whatsapp’s 2021 Privacy Policy Alteration
by Aman Nair and Arindrajit Basu — published Dec 31, 2020 — last modified Mar 24, 2021 04:12 PM — filed under: , , , , , ,
Having examined the privacy implications of Whatsapp's changes to its privacy policy in 2021, this issue brief is the second output in our series examining the effects of those changes. This brief examines the changes in the context of data sharing between Whatsapp and Facebook as being an anticompetitive action in violation of the Indian Competition Act, 2002.
Located in Internet Governance / Blog
Blog Entry Reading the Fine Script: Service Providers, Terms and Conditions and Consumer Rights
by Jyoti Panday — published Jul 02, 2014 — last modified Jul 04, 2014 06:31 AM — filed under: , , , , , , , , , , ,
This year, an increasing number of incidents, related to consumer rights and service providers, have come to light. This blog illustrates the facts of the cases, and discusses the main issues at stake, namely, the role and responsibilities of providers of platforms for user-created content with regard to consumer rights.
Located in Internet Governance / Blog
Blog Entry Open Standards Workshop at IGF '09
by Pranesh Prakash — published Nov 30, 2009 — last modified Aug 23, 2011 02:54 AM — filed under: , , , , , ,
The Centre for Internet and Society co-organized a workshop on 'Open Standards: A Rights-Based Framework' at the fourth Internet Governance Forum, at Sharm el-Sheikh. The panel was chaired by Aslam Raffee of Sun Microsystems and the panellists were Sir Tim Berners-Lee of W3C, Renu Budhiraja of India's DIT, Sunil Abraham of CIS, Steve Mutkoski of Microsoft, and Rishab Ghosh of UNU-MERIT.
Located in Openness / Blog
File Consumer Privacy
by Prasad Krishna — published Sep 13, 2012 — filed under: , ,
This chapter will examine the present legal state of consumer privacy in India and seek to understand the gap between policy and implementation of policy. In doing so, it will look at what are the existing avenues for protection of consumer privacy in India, how is the definition of consumer privacy evolving through case law and public opinion, and what are the current challenges to consumer privacy in India. Traditionally speaking, and according to the Consumer Protection Act, 1986, in India, a consumer is a broad label for any person who buys goods or services with the intent of using them for non-commercial purposes. In the typical sense, when people think of themselves as being consumers, they think about transactions with a vendor through a physical exchange of money in a store or through an online exchange for a product or service. Certain services that consumers use put an extraordinary amount of sensitive personal information into the hands of vendors.
Located in Internet Governance
Blog Entry Are Indian Consumer Laws Ready for the Digital Age?
by Vipul Kharbanda — published Aug 08, 2013 — last modified Aug 08, 2013 11:52 AM — filed under: , ,
The Economic and Social Council of the United Nations, recognizing the need for protection of the rights of consumers, drafted a set of model guidelines on consumer protection which were adopted by the General Assembly in 1985. The United Nations Guidelines for Consumer Protection (UNGCP) act as an international reference point of the consumer movement, however since it has been over a quarter of a century since they were first drafted, there is a strong argument for revising them to bring them in line with new developments in technology and business practices.
Located in Access to Knowledge / Blogs
Consumers International Global Meeting 2012
by Prasad Krishna — published Mar 07, 2012 — last modified Apr 03, 2012 07:54 AM — filed under: ,
Pranesh Prakash participated in the Consumers International Global Meeting held in Kuala Lumpur on March 8 and 9, 2012. He spoke on UN Consumer Guidelines. Robin Brown, Tobias Schönwetter and Guilherme Varella were the other speakers in the session.
Located in News & Media
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