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RBI and Regulation of Digital Financial Services in India, 2012-2016: by Shivalik Chandan — published Jul 11, 2016 — last modified Jul 11, 2016 06:27 AM — filed under: Unified Payments Interface, Online Payments, Reserve Bank of India, Mobile Banking, Research, Network Economies, P2P Lending, Researchers at Work
The Reserve Bank of India (RBI) published its first guideline on mobile banking in 2008, and the conversation on integrating Aadhaar numbers with bank account numbers on one hand and mobile numbers on the other started as soon as UIDAI was established. However, it is the post-2010 period, with rapid growth of the e-commerce sector in India, that saw rise of digital financial services and intermediaries, and hence the demand for regulatory intervention in the sector. This essay by Shivalik Chandan tracks RBI policies and guidelines responding to and shaping the regulatory framework of the digital financial sector in India, including both mobile banking and online transactions.
Located in RAW
Metaphors of Work, from ‘Below’: by Aayush Rathi and Ambika Tandon — published Jul 03, 2023 — filed under: Labour Futures, RAW Blog, Research, RAW Publications, RAW Research, Researchers at Work
Aayush Rathi and Ambika Tandon authored a chapter that describes platforms as more than technological interfaces. The chapter invokes some of the metaphors that gig workers use to make sense of platforms. This chapter was part of an edited volume published by Springer. This chapter forms part of the ‘Labour Futures’ research project, hosted at the Centre for Internet and Society, India, and supported by the Internet Society Foundation.
Located in RAW
Blinkit protests: For gig workers, there is no income security – and little legal recourse: by Aditi Surie and Ambika Tandon — published Dec 31, 2020 — last modified Jul 04, 2023 07:30 AM — filed under: Labour Futures, Researchers at Work
Aditi Surie and Ambika Tandon co-authored an opinion essay on the reasons behind a week-long strike by workers of Blinkit — a popular hyperlocal delivery platform. The protests were in response to changes in Blinkit’s policies that will halve workers’ pay.
Located in RAW
Gender and collective bargaining in the platform economy: Experiences of on-demand beauty workers in India: by Abhishek Sekharan, Chiara Furtado and Ambika Tandon — published Jul 03, 2023 — filed under: Labour Futures, Researchers at Work
Abhishek Sekharan, Chiara Furtado, and Ambika Tandon contributed an essay on gender and collective bargaining in the platform economy in India, reflecting on the experiences of women beauty workers who organised India’s first women-led movement of platform workers. The essay has been published as part of an online collection of essays from contributors across the world and has been curated by the Digital Future Society Think Tank (Barcelona, Spain).
Located in RAW
Gig Workers Are Being Stabbed, Beaten, and Abused in India: by Varsha Bansal — published Jul 04, 2023 — filed under: Labour Futures, Researchers at Work
An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
Located in RAW

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