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User Experiences of Digital Financial Risks and Harms
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by
Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Yesha Tshering Paul
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published
Dec 15, 2023
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last modified
Dec 22, 2023 04:05 PM
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filed under:
Financial Technology,
Financial Platforms,
Digital Financial Harms,
Researchers at Work,
Featured,
RAW Blog,
Accessibility,
Digital Lending,
RAW Research,
Research,
Homepage
The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.
Located in
RAW
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Strategies to Organise Platform Workers
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by
Chiaro Furtado
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published
Oct 22, 2023
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filed under:
Labour Futures,
Digital Economy,
Researchers at Work,
Gig Work,
Platform-Work,
Featured,
RAW Research,
Homepage
In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Located in
RAW
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Strategies to Organise Platform Workers
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by
Chiaro Furtado
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published
Oct 20, 2023
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filed under:
Researchers at Work
Located in
RAW
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PDC 2022
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by
Admin
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Divyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
Located in
RAW
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As Equals: Frequently Asked Questions
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by
Admin
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Chiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.
Located in
RAW
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Online cab booking | Why finding a cab is a nightmare now
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by
Haripriya Suresh
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Many drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Located in
RAW
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Labouring (on) the app: agency and organisation of work in the platform economy
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by
Ambika Tandon and Abhishek Sekharan
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published
Jul 04, 2023
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filed under:
RAW Research,
Labour Futures,
RAW Publications,
Researchers at Work
Ambika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Located in
RAW
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Women at (gig) work: When financial freedom comes at a cost
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by
Aiswarya Raj
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Chiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Located in
RAW
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Gig Workers Are Being Stabbed, Beaten, and Abused in India
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by
Varsha Bansal
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
An Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
Located in
RAW
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India’s gig economy drivers face bust in the country’s digital boom
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by
Jagmeet Singh
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published
Jul 04, 2023
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filed under:
Labour Futures,
Researchers at Work
Workers on platforms like Uber, Ola and Swiggy deal with blocked accounts, other backlash for speaking out over poor conditions
Located in
RAW