Most emerging firms low on cyber security: Experts

by Prasad Krishna last modified Jun 29, 2015 04:02 PM
When Pavitra Badrinath saw that the upgrade to a shopping application on her smartphone asked access to her contacts and messages, she decided against it. "Laws on privacy are not clear in India. So I am doing what I can to protect my information," the 26-year-old technology firm employee said.

The article by Malavika Murali and Payal Ganguly was published in the Economic Times on June 24, 2015. Sunil Abraham gave his inputs.


Are users taking a risk by allowing applications to gain access to personal data shadowed by an upgrade? "Most definitely ," said Bikash Barai, cofounder and chief executive of security firm iViz Security .

With at least 10 alleged breaches and hacks into the databases of startups such as Ola and Gaana this year, the alarm bells are going off.

Experts warn that emerging businesses are lax with security frameworks, which is especially worrying as millions more Indians are shopping online, including on their phones, exposing crucial personal and financial data to fraud.

More than 70 per cent of Indian companies are under-prepared when it comes to cyber security, according to a report by CISO Platform, a social platform for security experts where Barai is chief adviser.

India's largest cab-hailing company, Ola denied hackers' claims in an email response to ET, stating that its data were not compromised.

Music service Gaana.com, in response to being hacked by a person in Pakistan calling himself MakMan, said it had strengthened its security team and offerings in recent weeks. "In addition, we are working on a `bug bounty' program, which will allow individuals to point out any potential vulnerability in a safe way," said Pawan Agarwal, business head at Gaana.com.

According to Google India, the number of online shoppers is expected to cross 100 million by the end of next year, from 35 million ear, from 35 million n 2014. But lack of roust regulations and ata privacy laws as ell as the fragmentd nature of the starup ecosystem, do not llow much scope for esearch on cyber seurity , said experts."Under the Indian "Under the Indian regime, there are no self-regulatory mechanisms for putting out breach notifications," said Sunil Abraham, executive director of the Centre for Internet and Society. "The numbers available with a central body like Data Security Council of India will be a gross underestimation of the cases of breach."

"Most of the startups in India want to do everything in-house. This can lead to a potential compromise or lack of expertise on the security front, even if it is made priority," said Harshit Agarwal, founder and chief executive of Singapore-based Appknox, which provides security services to Paytm, Freecharge and Myntra among other clients.

Jabong founder and managing director Praveen Sinha said the online fashion retailer spends 15-20 per cent of its revenue on cyber security. But other startups contended that budgets and teams sizes are not accurate indicators of security preparedness.

"We do not work with any external security firms as we have realised that the average report is as good as our internal team can make," said Mukesh Singh, chief executive officer of online grocer ZopNow.

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