Citizen Engagement Framework for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies
TO BE PUBLISHED IN PART I SECTION OF THE GAZETTE OF INDIA
Government of India
Ministry of Communications and Information Technology
Department of Electronics & Information Technology
Electronics Niketan
6, CGO Complex
*****
New Delhi-110 003
August 17, 2012
Notification
Citizen Engagement Framework for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies
No. 3(77)/2010-EG II Whereas the Department of Electronics and Information Technology (DeitY), Ministry of Communications and Information Technology, Government of India (GoI) is driving the National e-Governance Plan (NeGP) which seeks to create the demand driven atmosphere for uptake of and sustainability of e-Services as well ensure effective citizen engagement and communication with all stakeholders using various offline as well online channels including Social Media.
AND Whereas Awareness and Communication in e-Governance are a high priority in order to ensure wide spread dissemination of e-Services and service access channels and DeitY, GOI has been mandated to enhance visibility of e-Services enabled under NeGP
AND WHEREAS an immediate need has been felt to create frameworks for citizen engagement and use of social media which would enable government agencies to undertake meaningful engagement with citizens as well leverage social media platforms more effectively for such engagements
AND Whereas the Competent Authority has approved the Framework for Citizen Engagement for e-Governance Projects and Framework and Guidelines for Use of Social Media by Government Agencies
NOW, this Department hereby notifies the Framework for Citizen Engagement for Governance Project and Framework and Guidelines for Use of Social Media by Government Agencies w.e.f the date of notification. The Frameworks can be downloaded from www.mit.gov.in and www.negp.gov.in
(Krishna Bidani)
Deputy Director
To
The Manager
Government of India Press
Faridahad (Haryana) ; Alongwith Hindi Version
Copy for information to:
- All Secretaries, Government of India
- Chief Secretaries of all the State Governments and UT Governments
- Secretary (IT) of all the States and UT Governments
(Krishna Bidani)
Deputy Director
