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Navigating the Digitalisation of Finance: User experiences of risks and harms
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by
Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Vipul Kharbanda
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published
Apr 08, 2025
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last modified
Apr 10, 2025 05:49 AM
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filed under:
Financial Platforms,
Digital Financial Harms,
Homepage,
Digital Financial Services,
Featured,
Researchers at Work
Our study unpacks the experiences of marginalised users navigating the digitalisation of finance. Through a survey of 3,784 users, 18 interviews and 7 focus group discussions, our study’s findings highlight user experiences of risks and harms while accessing digital financial services, unpacking experiences specifically of persons with disabilities, transgender persons, gender and sexual minorities, elderly persons, women, regional language-first users, and persons facing digital and economic vulnerabilities.
Located in
RAW
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Digital Futures: Internet Freedom and Millennials
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by
Nishant Shah
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published
Feb 06, 2012
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last modified
Feb 15, 2012 04:25 AM
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filed under:
Featured
Last year was a turbulent year for freedom of speech and online expression in India. Early in 2011 we saw the introduction of an Intermediaries Liability amendment to the existing Information Technologies Law in the country, which allowed intermediaries like internet service providers (ISPs), digital content platforms (like Facebook and Twitter) and other actors managing online content, to remove material that is deemed objectionable without routing it through a court of law. Effectively, this was an attempt at crowdsourcing censorship, where at the whim or fancy of any person who flags information as offensive, it could be removed from digital platforms, writes Nishant Shah in DMLcentral on 3 February 2012.
Located in
Internet Governance
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Towards Algorithmic Transparency
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by
Radhika Radhakrishnan, and Amber Sinha
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published
Jul 06, 2020
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last modified
Jul 15, 2020 01:16 PM
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filed under:
Regulatory Practices Lab,
Internet Governance,
Featured,
Algorithms,
internet governance,
Transparency,
Artificial Intelligence
This policy brief examines the issue of transparency as a key ethical component in the development, deployment, and use of Artificial Intelligence.
Located in
Internet Governance
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Blog
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IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety
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by
Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office
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published
Jun 25, 2021
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last modified
Jun 29, 2021 06:53 AM
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filed under:
Digital Economy,
Researchers at Work,
Digital Labour,
Covid19,
Research,
Platform-Work,
Featured,
Homepage
Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.
Located in
RAW
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IFAT and ITF - Locking Down the Impact of Covid-19
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by
Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office
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published
Sep 17, 2020
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last modified
Jun 29, 2021 07:27 AM
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filed under:
Digital Economy,
Researchers at Work,
Digital Labour,
Covid19,
Research,
Platform-Work,
Featured,
Homepage
This report, by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, explores the responses to the outbreak of Covid-19 by digital platform based companies, trade unions, and governments to help out workers for digital platform based companies hereafter app based workers during the lockdown. The research work in this article is a characterization of the struggles of app based workers during the global pandemic and how it has affected and changed the world of work for them. The surveys were conducted amongst the workforce working for app based companies like Ola, Uber, Swiggy, Zomato etc. This study is partially supported by CIS as part of the Feminist Internet Research Network led by the Association for Progressive Communications.
Located in
RAW
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Economic, Social and Cultural Rights in India: Opportunities for Advocacy in Intellectual Property
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by
Sunil Abraham and Vidushi Marda
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published
Apr 23, 2017
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filed under:
Openness,
Featured,
FOSS,
Homepage
Centre for Internet & Society worked on a three part case study. The first case study on digital protection of traditional knowledge was published by GIS Watch in December 2016. The other two case studies along with the synthesis overview has also been published.
Located in
Openness
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Alt needs to Shift
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by
Nishant Shah
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published
Nov 18, 2012
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last modified
Dec 14, 2012 10:03 AM
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filed under:
Featured,
Researchers at Work,
Digital Humanities
People maybe talking more online, but they all seem to be talking about the same kind of thing.
Located in
RAW
/
Digital Humanities
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A Question of Digital Humanities
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by
Puthiya Purayil Sneha
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published
Nov 16, 2015
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last modified
Jun 30, 2016 05:06 AM
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filed under:
Digital Knowledge,
Mapping Digital Humanities in India,
Research,
Featured,
Digital Humanities,
Researchers at Work
An extended survey of digital initiatives in arts and humanities practices in India was undertaken during the last year. Provocatively called 'mapping digital humanities in India', this enquiry began with the term 'digital humanities' itself, as a 'found' name for which one needs to excavate some meaning, context, and location in India at the present moment. Instead of importing this term to describe practices taking place in this country - especially when the term itself is relatively unstable and undefined even in the Anglo-American context - what I chose to do was to take a few steps back, and outline a few questions/conflicts that the digital practitioners in arts and humanities disciplines are grappling with. The final report of this study will be published serially. This is the second among seven sections.
Located in
RAW
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CIS's Position on Net Neutrality
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by
Sunil Abraham
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published
Dec 04, 2015
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last modified
Dec 09, 2015 01:06 PM
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filed under:
Featured,
Homepage,
Net Neutrality,
Internet Governance
As researchers committed to the principle of pluralism we rarely produce institutional positions. This is also because we tend to update our positions based on research outputs. But the lack of clarity around our position on network neutrality has led some stakeholders to believe that we are advocating for forbearance. Nothing can be farther from the truth. Please see below for the current articulation of our common institutional position.
Located in
Internet Governance
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Blog
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Online Pre-Censorship is Harmful and Impractical
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by
Pranesh Prakash
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published
Dec 07, 2011
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last modified
Dec 12, 2011 05:00 PM
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filed under:
IT Act,
Obscenity,
Freedom of Speech and Expression,
Public Accountability,
YouTube,
Social media,
Internet Governance,
Featured,
Intermediary Liability,
Censorship,
Social Networking
The Union Minister for Communications and Information Technology, Mr. Kapil Sibal wants Internet intermediaries to pre-censor content uploaded by their users. Pranesh Prakash takes issue with this and explains why this is a problem, even if the government's heart is in the right place. Further, he points out that now is the time to take action on the draconian IT Rules which are before the Parliament.
Located in
Internet Governance
