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#MappingDigitalLabour - Panel discussion on platform-work in Mumbai and New Delhi

by Sumandro Chattapadhyay last modified Jul 20, 2019 11:58 AM
With the rise and popularity of app-based platforms such as Ola, Uber, Swiggy Zomato, and others, there are growing public conversation about regulation of such 'gig-work' platforms and the work conditions of people who work for them. The Centre for Internet and Society (CIS) invites you to a panel discussion on Friday, July 19 in our Bangalore office, where the researchers associated with the project will present preliminary findings, and ethical and methodological challenges of studying app-based platform-work in India. Panelists Anushree Gupta, Rajendra Jadhav, Sarah Zia and Simiran Lalvani, who have conducted field studies of ride-hailing and food-delivery work in Mumbai and New Delhi, will share their preliminary field insights along with reflections on what it meant to do such studies, how they went about studying gig-work, and challenges that arose in their work. The discussion will be moderated by Noopur Raval who co-led the project. We invite scholars, journalists, and all interested members of the public to join us for the event. Tea and snacks will be served at 5 pm.

Event details


Jul 19, 2019
from 05:00 PM to 07:30 PM


The Centre for Internet and Society (CIS), No. 194, 2nd ‘C’ Cross, Domlur, 2nd Stage, Bengaluru, 560071 (080 4092 6283)

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This project is supported by research assistance from the Azim Premji University.

Download: Poster and Flyer

Session Recording: Video (YouTube)


5:00 pm - Tea and snacks in the CIS lawn

5:30 pm - Introduction to the project (Sumandro)

5:40-6:20 pm - Reflections based on field studies by the speakers (Anushree, Rajendra, Sarah, and Simiran)

6:20-6:40 pm - Speakers' responses to questions posed by the moderator (speakers and Noopur)

6:40-7:15 pm - Open discussion (moderated by Noopur)


Speakers and Moderator

Anushree Gupta is a Research Associate at Tandem Research. She is interested in studying the embeddedness of technology in society, with a focus on technical workers. Her research interests include technology mediated work, digital technologies and labour sociology. Her masters thesis examined the structure and dissemination of training in vocational education institutes (ITIs). Anushree has worked professionally on software development projects, including game development and social media analytics. She holds an MA in Development Studies from the Tata Institute of Social Sciences, Mumbai and a B. Tech. (ICT) from DA-IICT, Gandhinagar.

Anushree studied dimensions of platform-work among taxi drivers in Mumbai for this project.

Rajendra Jadhav is working as a research consultant, research fellow, researcher and research mentor with various non government organisations and academic institute for last 12 years. Rajendra has worked with Tata Institute of Social Sciences Mumbai as a Research Officer, as Program Director for PUKAR’s Youth Research Fellowship Program, and with National Dalit Watch - NCDHR, New Delhi as a National Coordinator for Research and Advocacy. Rajendra has pursued MA in Media and Cultural Studies from Tata Institute of Social Sciences, Mumbai.

Rajendra studied dimensions of platform-work among food delivery persons in New Delhi for this project.

Sarah Zia is an education reporter working with Live Mint, and has previously worked with the Times of India and has undertaken an independent study of mobility and transport in Delhi (focusing on paratransit in Delhi and the Delhi Ring Railway). Sarah has pursued MA in Mass Communication from AJK Mass Communication Research Centre, Jamia Millia Islamia, Delhi.

Sarah studied dimensions of platform-work among taxi drivers in New Delhi for this project.

Simiran Lalvani is currently working as a Consultant at Microsoft Research on a Future of Work project. She has an MA in Development and Labour Studies from the Centre for Informal Sector and Labour Studies, Jawaharlal Nehru University (JNU), New Delhi.

Simiran studied dimensions of platform-work among food delivery persons in Mumbai for this project.

Noopur Raval is a PhD researcher at the University of California Irvine where she studies issues of labor technology. She has also worked with the Wikimedia Foundation and Microsoft Research in the past. She is interested in questions of intersectionality, and is an avid consumer of popular culture and food.

Noopur is a co-principal investigator of this project (along with Sumandro).