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User Experiences of Digital Financial Risks and Harms
— by Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, and Yesha Tshering Paul — last modified Dec 22, 2023 04:05 PMThe reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities.
Strategies to Organise Platform Workers
— by Chiaro Furtado — last modified Oct 22, 2023 09:54 AMIn 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights.
Strategies to Organise Platform Workers
— by Chiaro Furtado — last modified Oct 20, 2023 05:04 PMPDC 2022
— by Admin — last modified Jul 04, 2023 07:05 AMDivyansha Sehgal and Yatharth presented their work - Designing Domestic Work Platforms - on critical design assessments of gig work platforms at the Participatory Design Conference.
As Equals: Frequently Asked Questions
— by Admin — last modified Jul 04, 2023 06:54 AMChiara Furtado was a panellist on the ‘As Equals’ series hosted by CNN since 2018 which aims to reveal what systemic gender inequality looks like. Chiara participated in a roundtable on digital harms and gender equality.
Online cab booking | Why finding a cab is a nightmare now
— by Haripriya Suresh — last modified Jul 04, 2023 06:34 AMMany drivers said the rise in commissions payable to ride-hailing platforms and higher fuel costs, among other expenses, have made it impossible for them to survive in the once-lucrative profession.
Labouring (on) the app: agency and organisation of work in the platform economy
— by Ambika Tandon and Abhishek Sekharan — last modified Jul 04, 2023 06:28 AMAmbika Tandon and Abhishek Sekharan published an academic paper highlighting the importance of women’s networks of information sharing and care in navigating opaque platform design. The paper is part of an issue of Gender and Development on ‘Women, Work and the Digital Economy’. Gender and Development is one of the few academic journals that priorities practitioners' experiences over theoretical contributions.
Women at (gig) work: When financial freedom comes at a cost
— by Aiswarya Raj — last modified Jul 04, 2023 06:12 AMChiara Furtado was quoted in a news article on women’s experiences working on ride-hailing and delivery platforms.
Gig Workers Are Being Stabbed, Beaten, and Abused in India
— by Varsha Bansal — last modified Jul 04, 2023 06:04 AMAn Uber driver was mugged. An Ola driver was beaten and left in a coma. Platform workers say tech companies are doing little to protect them.
India’s gig economy drivers face bust in the country’s digital boom
— by Jagmeet Singh — last modified Jul 04, 2023 05:02 AMWorkers on platforms like Uber, Ola and Swiggy deal with blocked accounts, other backlash for speaking out over poor conditions
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